Job Title: Revenues Manager This senior leadership role is responsible for the strategic direction and operational delivery of a high-quality Council Tax and Business Rates (NDR) billing and recovery service. You will lead the service to maximise collection rates, ensure statutory compliance, and drive digital transformation. Key Responsibilities Leadership & Management: Directly manage seven Team Leaders, overseeing performance, addressing poor performance, and fostering professional development. Strategic Oversight: Implement and review legislation, policies, and procedures for Revenues; provide expert advice to senior leadership and elected members. Financial Accountability: Maximise income through accurate tax base monitoring and effective recovery actions. Manage delegated budgets and ensure the timely completion of statutory returns. Service Delivery: Lead annual billing cycles, year-end processes, and five-yearly Business Rates revaluations. Operational Excellence: Use IT systems (including Office 365) to improve productivity, secure data, and eliminate service duplication. Deputising: Act as the primary specialist for Revenues issues and deputise for the Assistant Director as required. Requirements Management Experience: Essential experience leading teams (minimum 7 direct reports) and a proven track record of managing poor performance. Technical Expertise: Strong background in Council Tax and Business Rates legislation and administration. Communication: Ability to handle complex enquiries from MPs and stakeholders with professional leadership. Safety & Equality: A commitment to health and safety, welfare, and eliminating discriminatory practices.
Jan 29, 2026
Contractor
Job Title: Revenues Manager This senior leadership role is responsible for the strategic direction and operational delivery of a high-quality Council Tax and Business Rates (NDR) billing and recovery service. You will lead the service to maximise collection rates, ensure statutory compliance, and drive digital transformation. Key Responsibilities Leadership & Management: Directly manage seven Team Leaders, overseeing performance, addressing poor performance, and fostering professional development. Strategic Oversight: Implement and review legislation, policies, and procedures for Revenues; provide expert advice to senior leadership and elected members. Financial Accountability: Maximise income through accurate tax base monitoring and effective recovery actions. Manage delegated budgets and ensure the timely completion of statutory returns. Service Delivery: Lead annual billing cycles, year-end processes, and five-yearly Business Rates revaluations. Operational Excellence: Use IT systems (including Office 365) to improve productivity, secure data, and eliminate service duplication. Deputising: Act as the primary specialist for Revenues issues and deputise for the Assistant Director as required. Requirements Management Experience: Essential experience leading teams (minimum 7 direct reports) and a proven track record of managing poor performance. Technical Expertise: Strong background in Council Tax and Business Rates legislation and administration. Communication: Ability to handle complex enquiries from MPs and stakeholders with professional leadership. Safety & Equality: A commitment to health and safety, welfare, and eliminating discriminatory practices.
The purpose of this role is: To manage a programme of major housing Capital and improvement projects, of up to around £10 million p.a., in value, from identification through to completion, including development, planning, briefing, co ordination, monitoring and control, usually within a 'partnering' relationship, to secure effective outcomes which meet the Council's objectives. Job Context The Management of Council Housing is currently an in house service, run by Resident Services for the whole of the Borough. Resident Services is responsible for providing housing and leasehold services to council tenants and leaseholders. The Housing, Repairs, and Maintenance Service areas are embarking on an ambitious cross functional business and digital transformation project to improve Lean business processes, embed digital solutions into end to end processes, and enhance the overall customer experience.
Jan 24, 2026
Full time
The purpose of this role is: To manage a programme of major housing Capital and improvement projects, of up to around £10 million p.a., in value, from identification through to completion, including development, planning, briefing, co ordination, monitoring and control, usually within a 'partnering' relationship, to secure effective outcomes which meet the Council's objectives. Job Context The Management of Council Housing is currently an in house service, run by Resident Services for the whole of the Borough. Resident Services is responsible for providing housing and leasehold services to council tenants and leaseholders. The Housing, Repairs, and Maintenance Service areas are embarking on an ambitious cross functional business and digital transformation project to improve Lean business processes, embed digital solutions into end to end processes, and enhance the overall customer experience.
Contract: 12 Months Day Rate: £900 - £1084 Essential Senior leadership, governance and / or assurance experience within the data domain Influencing and developing relationships across all grades, both internally and externally Working within ambiguity, to offer innovative solutions Experience of creating a culture that is trusting, collaborative, innovative, diverse and inclusive Proven experience in defining and communicating a clear vision that aligns with organisational goals, inspiring teams and stakeholders to take action. Demonstrated ability to translate strategic vision into actionable goals and initiatives for a department or team Experience in fostering teamwork within a department and cross-functional collaboration with other departments or external partners. A degree in science, mathematics, computer science; data science; information systems or related field. Technical Skills Excellent leadership and coaching Exceptional Communication and storytelling in all potential media including oral, written and visual. Influencing senior leadership Creative and critical thinking, and outstanding analytical and problem-solving abilities: Teamwork and Collaboration Strategic and Systems Thinking Exceptional networking skills across government, academia and industry DAMA accreditation at associate level or above, or the capacity to reach accreditation within six months Desirable Developing and implementing appropriate governance and assurance structures Delivering complex strategic solutions under uncertainty Influencing at the highest levels of government Harnessing sources of technical excellence from appropriate sources, both internal and external. Setting a compelling vision and engaging the enthusiasm of staff to excel and to embrace change Evidence of application focussed subject matter expertise within the data domain or in complementary science domains, such as AI, Data Analytics etc
Jan 23, 2026
Full time
Contract: 12 Months Day Rate: £900 - £1084 Essential Senior leadership, governance and / or assurance experience within the data domain Influencing and developing relationships across all grades, both internally and externally Working within ambiguity, to offer innovative solutions Experience of creating a culture that is trusting, collaborative, innovative, diverse and inclusive Proven experience in defining and communicating a clear vision that aligns with organisational goals, inspiring teams and stakeholders to take action. Demonstrated ability to translate strategic vision into actionable goals and initiatives for a department or team Experience in fostering teamwork within a department and cross-functional collaboration with other departments or external partners. A degree in science, mathematics, computer science; data science; information systems or related field. Technical Skills Excellent leadership and coaching Exceptional Communication and storytelling in all potential media including oral, written and visual. Influencing senior leadership Creative and critical thinking, and outstanding analytical and problem-solving abilities: Teamwork and Collaboration Strategic and Systems Thinking Exceptional networking skills across government, academia and industry DAMA accreditation at associate level or above, or the capacity to reach accreditation within six months Desirable Developing and implementing appropriate governance and assurance structures Delivering complex strategic solutions under uncertainty Influencing at the highest levels of government Harnessing sources of technical excellence from appropriate sources, both internal and external. Setting a compelling vision and engaging the enthusiasm of staff to excel and to embrace change Evidence of application focussed subject matter expertise within the data domain or in complementary science domains, such as AI, Data Analytics etc
