XPERT RECRUITMENT SOLUTIONS LIMITED

Retail Specialist Retail Specialist Permanent / Full TimeStoke on Trent £30,000 - £35,000 per annum. Are you passionate about luxury retail and delivering exceptional customer experiences?Whether you're an experienced Jewellery Professional or come from a high-end retail background, this is a fantastic opportunity to join a well-established fine jewellery business in Stoke-on-Trent.You'll become part of a close-knit, trusted team where quality, integrity, and customer service come first. The business offers a supportive environment where your expertise - or passion for learning - will truly shine. Duties: Accurately assess and purchase gold from customers Offer knowledgeable advice on jewellery, antiques, and gemstones Deliver a warm, professional service that builds trust and lasting relationships Support daily operations, including social media engagement and digital activity Conduct home visits where required (full UK driving licence needed) Contribute to team success and uphold company standards What we're looking for: Experience within a jewellery environment is ideal - but we'll also consider candidates from luxury retail who are confident dealing with high-net-worth clients and keen to train in jewellery expertise Excellent communication and customer service skills Confident using IT systems and social media platforms A proactive, team-oriented attitude with a genuine interest in fine jewellery Full UK driving licence and flexibility to travel locally If you take pride in providing a premium customer experience and want to develop your career within a respected fine jewellery brand, we'd love to hear from you.This is a fantastic opportunity to join a dynamic team within a forward-thinking service organisation. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to customers.If you're ready to take the next step in your career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.