Description Contract: Permanent, part time (21 hours over 3 days) Salary: 13,437 per annum pro rata (FTE 22,394 per annum) Location: Henley Street, Stratford-upon-Avon Closing date: Sunday 29th March 2026 Interview date: We will arrange interviews as applications are received With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store. More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 16, 2026
Full time
Description Contract: Permanent, part time (21 hours over 3 days) Salary: 13,437 per annum pro rata (FTE 22,394 per annum) Location: Henley Street, Stratford-upon-Avon Closing date: Sunday 29th March 2026 Interview date: We will arrange interviews as applications are received With over 50 charity shops across England and Wales, our Worcester store is proud to be at the heart of the local community. We are looking for a Part Time Assistant Manager who is passionate about creating a friendly, welcoming environment for our customers, volunteers and those who generously donate to the store. More about the role Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home! This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes. We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating. You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you! Our shop is open Monday to Saturday from 09:00 till 17:00 and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover. Join us today to have a career you can be proud of! About you You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Description Contract: Permanent, 35 hours per week Salary: £24,456 - £28,542 per annum Location: Burford, OX18 4PF Closing date: Wednesday 25th March 2026 Interview date: W/C 30th March 2026 We re recruiting a Maintenance Steward to join our team at our beautiful Burford site in the Cotswolds. More about the role As a Maintenance Steward, you'll play a crucial role in keeping our site safe, clean, and fully operational. You ll take on a variety of tasks, from performing basic maintenance, housekeeping, and groundskeeping to ensuring health and safety compliance across the site. With a keen eye for detail, you will carry out our planned repairs, identify and address non-routine repairs, ensure compliance is met with the maintenance of facilities and equipment and is carried out efficiently and safely while communicating professionally with site staff. Your proactive approach will be essential in facilitating vehicle & equipment servicing and maintaining clean, fully operational work areas. On occasion you will assist other team with unloading essential materials and contribute to training new team members, ensuring they are well-equipped to perform their duties. Additionally, you will carefully document all tasks to ensure compliance with safety regulations and to uphold our standards consistently. Your contributions will make a real difference every day, ensuring the site runs smoothly and efficiently. This is a full-time role working 35 hours per week, Monday to Friday from 9am 5pm. There may be an occasional need to work outside of these hours. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you The ideal candidate will take pride in their work, maintaining our centres to the highest standards while providing support across all activities. You'll be skilled in planning ahead, prioritising tasks, and collaborating with all departments to ensure the centres are fully prepared for events. Strong interpersonal skills are essential, as you ll be communicating with a diverse range of people across the site, ensuring smooth coordination and effective teamwork. Flexibility and empathy are key, as you'll be working closely with both people and animals, always maintaining a professional and courteous demeanour. Knowledge, skills, and experience Full driving licence Previous gardening or grounds maintenance experience Experience of handyman/general maintenance work Basic vehicle maintenance Demonstrate good communication skills, both written and verbal Experience of grass mowers and maintaining grounds equipment Basic computer and administration skills Demonstrate safe handling and lifting methods Although not essential, it would be great if you also had: Managing/monitoring Health and Safety aspects of the workplace Experience in animal care Some working knowledge of managing and maintaining land facilities LANTRA Qualification for operating gardening equipment Experience in supervising volunteers Experience of towing trailers or larger vehicles Experience of driving tractor and loader (ideally holding current competency certificate) Standard compliance testing experience How to apply Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 16, 2026
Full time
Description Contract: Permanent, 35 hours per week Salary: £24,456 - £28,542 per annum Location: Burford, OX18 4PF Closing date: Wednesday 25th March 2026 Interview date: W/C 30th March 2026 We re recruiting a Maintenance Steward to join our team at our beautiful Burford site in the Cotswolds. More about the role As a Maintenance Steward, you'll play a crucial role in keeping our site safe, clean, and fully operational. You ll take on a variety of tasks, from performing basic maintenance, housekeeping, and groundskeeping to ensuring health and safety compliance across the site. With a keen eye for detail, you will carry out our planned repairs, identify and address non-routine repairs, ensure compliance is met with the maintenance of facilities and equipment and is carried out efficiently and safely while communicating professionally with site staff. Your proactive approach will be essential in facilitating vehicle & equipment servicing and maintaining clean, fully operational work areas. On occasion you will assist other team with unloading essential materials and contribute to training new team members, ensuring they are well-equipped to perform their duties. Additionally, you will carefully document all tasks to ensure compliance with safety regulations and to uphold our standards consistently. Your contributions will make a real difference every day, ensuring the site runs smoothly and efficiently. This is a full-time role working 35 hours per week, Monday to Friday from 9am 5pm. There may be an occasional need to work outside of these hours. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you The ideal candidate will take pride in their work, maintaining our centres to the highest standards while providing support across all activities. You'll be skilled in planning ahead, prioritising tasks, and collaborating with all departments to ensure the centres are fully prepared for events. Strong interpersonal skills are essential, as you ll be communicating with a diverse range of people across the site, ensuring smooth coordination and effective teamwork. Flexibility and empathy are key, as you'll be working closely with both people and animals, always maintaining a professional and courteous demeanour. Knowledge, skills, and experience Full driving licence Previous gardening or grounds maintenance experience Experience of handyman/general maintenance work Basic vehicle maintenance Demonstrate good communication skills, both written and verbal Experience of grass mowers and maintaining grounds equipment Basic computer and administration skills Demonstrate safe handling and lifting methods Although not essential, it would be great if you also had: Managing/monitoring Health and Safety aspects of the workplace Experience in animal care Some working knowledge of managing and maintaining land facilities LANTRA Qualification for operating gardening equipment Experience in supervising volunteers Experience of towing trailers or larger vehicles Experience of driving tractor and loader (ideally holding current competency certificate) Standard compliance testing experience How to apply Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 29th March 2026 Interview date: Wednesday 8th April 2026 We're recruiting an Assistant Manager Off-site Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 16, 2026
Full time
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 29th March 2026 Interview date: Wednesday 8th April 2026 We're recruiting an Assistant Manager Off-site Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Contract: Permanent, 37.5 hours per week Salary: £28,481 to £33,118 per annum Location: Radcliffe, M26 1NQ Closing date: Monday 23rd March 2026 Interview dates: 1st stage interview 31st March 2026 2nd stage discovery session W/C 6th April 2026 Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Manchester Rehoming Advice and behaviour unit. This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team. More about the role Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you ll be responsible for all aspects of the centre pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 - 5 Monday to Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You ll bring strong people management skills able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you ll balance the needs of pets, people and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. Financially aware and numerate. Proven experience of working constructively and collaboratively with colleagues from different teams. Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. The ability to demonstrate, understand and apply our Blue Cross values. Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Monday 23rd March 2026. The process will include: First stage interview and site tour Online Discovery Session This will include scenario-based exercises, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 16, 2026
Full time
Contract: Permanent, 37.5 hours per week Salary: £28,481 to £33,118 per annum Location: Radcliffe, M26 1NQ Closing date: Monday 23rd March 2026 Interview dates: 1st stage interview 31st March 2026 2nd stage discovery session W/C 6th April 2026 Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? We re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Manchester Rehoming Advice and behaviour unit. This is an exciting time for the Manchester Centre with many changes happening and the chance for a dynamic leader to bring their own experience and help shape the future of the centre, for the pets and clients we help through our site, as well as the Manchester team. More about the role Based in our high street location since 2018, we are perfectly placed to support our local community and surrounding areas. Our Foster-based care and Home Direct scheme ensures animals find new loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. As Centre Manager, you ll be responsible for all aspects of the centre pets, people, facilities, compliance and finances. Working closely with your Assistant Managers, you ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. This role is about leading people, bringing teams together and driving performance. We have a skilled, passionate team with great ideas we now need someone who can take those forward, make things happen, and bring colleagues with them on the journey. There s also real opportunity to shape the culture of the centre, including rethinking how we can best meet our goals for helping pets. The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 - 5 Monday to Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. Want to know more detail? Great! We have attached a job description which hopefully gives you everything you need. About you You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You ll bring strong people management skills able to set direction, take action and empower others to deliver improvements. Alongside your leadership strengths, you ll bring sound knowledge of animal welfare and operational excellence from a similar environment. Confident and decisive, you ll balance the needs of pets, people and resources to achieve outstanding results. Resilient, empathetic and emotionally intelligent, you ll thrive on challenge and approach every situation with a positive, problem-solving mindset. Knowledge, skills, and experience Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. Financially aware and numerate. Proven experience of working constructively and collaboratively with colleagues from different teams. Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. The ability to demonstrate, understand and apply our Blue Cross values. Current full driving licence. How to apply Click the apply button below and complete the online application process before the closing date on Monday 23rd March 2026. The process will include: First stage interview and site tour Online Discovery Session This will include scenario-based exercises, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 29th March 2026 Interview date: Wednesday 8th April 2026 We're recruiting an Assistant Manager Off-site Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
Mar 13, 2026
Full time
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 to £27,047 per annum Location: Southampton SO30 2HL Closing date: Sunday 29th March 2026 Interview date: Wednesday 8th April 2026 We're recruiting an Assistant Manager Off-site Services to lead and streamline our home-based pet operations. In this role you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our beautiful centre opened in 1988 and occupies approximately three acres of land in a discrete location surrounded by fields where we can walk our dogs, providing some wonderful enrichment in a quiet environment. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while identifying efficiencies and making decisions that prioritise offsite pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of our foster and home direct services, placing pets directly from one home to another, with experience in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers and current owners. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinators maintain the highest standards of animal care and adheres to national processes in case management. Teamwork is essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with extensive knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Rather than resting on your laurels, you ll have a genuine desire to enhance offsite pet care services, actively engaging your team in the process. Having worked in emotionally charged environments, you understand the importance of resilience. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving license The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Sunday 29th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
Contract: Permanent full time, part time and zero hours contracts are available Salary: £39,923 - £54,074 per annum (based on full time hours) Location: Grimsby, DN32 7SH Closing date: Sunday 29th March 2026 Interviews: Interviews will be arranged as applications are received We believe veterinary care should reach those who need it most - regardless of circumstance. As a Veterinary Surgeon with us, you won t just be practicing medicine; you ll be making a meaningful impact on vulnerable animals and the communities that depend on them. More about the role Veterinary Surgeons at Blue Cross are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice. Blue Cross has developed an award-winning set of clinical guidelines to assist our vets in pragmatic, evidence-based decision making, where patient welfare is a priority. High standards are important to us, but so is the ability to discuss openly where lessons have been learnt, within a safe, non-judgmental environment. We recognise that we work within a profession where compassion fatigue is a risk to us all. We have wellbeing champions and Mental Health First Aiders at all hospitals, coordinating a range of initiatives and promoting a culture of openness and support within the team. As winners of the British Veterinary Association (BVA) Wellbeing Awards, we are passionate about providing you with a safe and supportive workplace. About the hospital The range of work our teams carry out goes above and beyond what is offered in first opinion private practice, and we offer a high-quality working environment with facilities including digital X-Ray, ultrasound and endoscopy in our purpose-built hospital. Our vets have a wealth of experience and are more than happy to share their knowledge and help you develop your clinical skills. The shift pattern is mostly Monday-Friday 9am-5pm, allowing for an excellent work-life pattern. You will be a part of the evening and weekend rota, resulting in about 1 evening shift a week (emergency calls only) and 1 weekend shift, Saturday and Sunday (compensated by time in lieu), every 6 weeks. About you This role offers a supportive and collaborative environment and we welcome applications from newly qualified graduates or experienced vets who are seeking a nurturing workplace to develop their skills. Whether you are at the start of your career or looking for a role where you can continue to grow with strong professional support, mentoring and a shared commitment to high-quality care, Blue Cross could be the employer for you! With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. Essential qualifications, skills, and experience: Member of Royal College of Veterinary Surgeons Demonstrable small animal or mixed practice experience Sole charge experience Excellent written and verbal communication skills in English If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference. For Veterinary Surgeons joining us at our Grimsby Animal Hospital, we offer a one-off £2,500 Recruitment & Retention Allowance, £1,250 included in the first, monthly salary payment and £1,250 on successful completion of probation. If you need visa sponsorship to work in the UK, please don t hesitate to apply we re happy to explore sponsorship for the right person! We do however, not provide a relocation package. How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
Mar 13, 2026
Full time
Contract: Permanent full time, part time and zero hours contracts are available Salary: £39,923 - £54,074 per annum (based on full time hours) Location: Grimsby, DN32 7SH Closing date: Sunday 29th March 2026 Interviews: Interviews will be arranged as applications are received We believe veterinary care should reach those who need it most - regardless of circumstance. As a Veterinary Surgeon with us, you won t just be practicing medicine; you ll be making a meaningful impact on vulnerable animals and the communities that depend on them. More about the role Veterinary Surgeons at Blue Cross are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice. Blue Cross has developed an award-winning set of clinical guidelines to assist our vets in pragmatic, evidence-based decision making, where patient welfare is a priority. High standards are important to us, but so is the ability to discuss openly where lessons have been learnt, within a safe, non-judgmental environment. We recognise that we work within a profession where compassion fatigue is a risk to us all. We have wellbeing champions and Mental Health First Aiders at all hospitals, coordinating a range of initiatives and promoting a culture of openness and support within the team. As winners of the British Veterinary Association (BVA) Wellbeing Awards, we are passionate about providing you with a safe and supportive workplace. About the hospital The range of work our teams carry out goes above and beyond what is offered in first opinion private practice, and we offer a high-quality working environment with facilities including digital X-Ray, ultrasound and endoscopy in our purpose-built hospital. Our vets have a wealth of experience and are more than happy to share their knowledge and help you develop your clinical skills. The shift pattern is mostly Monday-Friday 9am-5pm, allowing for an excellent work-life pattern. You will be a part of the evening and weekend rota, resulting in about 1 evening shift a week (emergency calls only) and 1 weekend shift, Saturday and Sunday (compensated by time in lieu), every 6 weeks. About you This role offers a supportive and collaborative environment and we welcome applications from newly qualified graduates or experienced vets who are seeking a nurturing workplace to develop their skills. Whether you are at the start of your career or looking for a role where you can continue to grow with strong professional support, mentoring and a shared commitment to high-quality care, Blue Cross could be the employer for you! With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. Essential qualifications, skills, and experience: Member of Royal College of Veterinary Surgeons Demonstrable small animal or mixed practice experience Sole charge experience Excellent written and verbal communication skills in English If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference. For Veterinary Surgeons joining us at our Grimsby Animal Hospital, we offer a one-off £2,500 Recruitment & Retention Allowance, £1,250 included in the first, monthly salary payment and £1,250 on successful completion of probation. If you need visa sponsorship to work in the UK, please don t hesitate to apply we re happy to explore sponsorship for the right person! We do however, not provide a relocation package. How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. About Blue Cross If you d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
Contract: 35 hours per week, 12 months fixed term contract Salary: £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954 Location: Victoria, London, SW1V 1QQ Closing date: Wednesday 25th March 2026 Interview date: Tuesday 7th April 2026 Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2027. More about the role In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders. Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels. System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers. This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites. About you: You are a highly organized, service-oriented professional who stays calm and communicates clearly, even when juggling competing priorities or navigating urgent situations. Taking ownership of an issue and seeing it through to resolution is second nature to you. You will have a working knowledge of CAFM or similar service management systems, and know how to get the most out of them to improve our ways of working. You are entirely comfortable diving into systems and data to spot trends, manage contractor performance, and drive continuous improvement. Building strong, professional relationships across a wide variety of teams comes easily to you, backed by a keen, proactive eye for health, safety, and compliance. Essential Qualifications, Skills, and Experience Experience of managing or coordinating a facilities helpdesk or similar service function. Working knowledge of CAFM or comparable service management systems. Experience of managing external contractors and monitoring performance against SLAs. Understanding of health and safety requirements. Experience of using data and reporting to manage workload, performance, or budgets. Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity. Experience of supporting facilities budgets or cost tracking. Knowledge of statutory compliance and planned preventative maintenance processes. Desirable Qualifications, Skills, and Experience Experience working within a multi-site environment. Experience working within a charity, healthcare, veterinary or care related environment How to apply Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes: 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. Pension scheme with enhanced employer contribution Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees Charity worker discounts across a variety of retailers. We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 13, 2026
Full time
Contract: 35 hours per week, 12 months fixed term contract Salary: £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954 Location: Victoria, London, SW1V 1QQ Closing date: Wednesday 25th March 2026 Interview date: Tuesday 7th April 2026 Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2027. More about the role In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders. Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels. System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers. This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites. About you: You are a highly organized, service-oriented professional who stays calm and communicates clearly, even when juggling competing priorities or navigating urgent situations. Taking ownership of an issue and seeing it through to resolution is second nature to you. You will have a working knowledge of CAFM or similar service management systems, and know how to get the most out of them to improve our ways of working. You are entirely comfortable diving into systems and data to spot trends, manage contractor performance, and drive continuous improvement. Building strong, professional relationships across a wide variety of teams comes easily to you, backed by a keen, proactive eye for health, safety, and compliance. Essential Qualifications, Skills, and Experience Experience of managing or coordinating a facilities helpdesk or similar service function. Working knowledge of CAFM or comparable service management systems. Experience of managing external contractors and monitoring performance against SLAs. Understanding of health and safety requirements. Experience of using data and reporting to manage workload, performance, or budgets. Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity. Experience of supporting facilities budgets or cost tracking. Knowledge of statutory compliance and planned preventative maintenance processes. Desirable Qualifications, Skills, and Experience Experience working within a multi-site environment. Experience working within a charity, healthcare, veterinary or care related environment How to apply Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it weren t for their amazing efforts and commitment, we wouldn t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can. With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment. Our generous benefits package includes: 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. Pension scheme with enhanced employer contribution Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees Charity worker discounts across a variety of retailers. We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 - £27,047 per annum Location: Exeter, EX2 8ED Closing date: Monday 30th March 2026 Interview date: TBC We're recruiting an Assistant Manager Offsite Services to lead and streamline our home-based pet operations in Devon! In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Having worked in emotionally charged environments, you understand the importance of resilience and have excellent bounce-back ability. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Significant subject matter expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving licence The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Monday 30th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 12, 2026
Full time
Contract: Permanent, full time (37.5 hours per week) Salary: £25,787 - £27,047 per annum Location: Exeter, EX2 8ED Closing date: Monday 30th March 2026 Interview date: TBC We're recruiting an Assistant Manager Offsite Services to lead and streamline our home-based pet operations in Devon! In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time! More about the role Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers. In this role, you ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers. You ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Coordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively. Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally. This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends. About you You ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care. As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching. With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations. Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements. Having worked in emotionally charged environments, you understand the importance of resilience and have excellent bounce-back ability. Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace. Knowledge, skills, and experience Significant experience in managing a team. Significant experience in delivering high level Customer service in a fast-paced environment. Significant subject matter expertise and application of pet welfare and handling of domestic animals High standard of verbal and written communication. Current full driving licence The ability to demonstrate, understand and apply our Blue Cross values It would be great (but not essential) if you also had: Performance management and improvement experience. Experience working with volunteers. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Monday 30th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Contract: 35 hours per week, 12 months fixed term contract Salary: £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954 Location: Victoria, London, SW1V 1QQ Closing date: Wednesday 25th March 2026 Interview date: Tuesday 7th April 2026 Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2026. More about the role In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders. Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels. System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers. This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites. About you Essential Qualifications, Skills, and Experience Experience of managing or coordinating a facilities helpdesk or similar service function. Working knowledge of CAFM or comparable service management systems. Experience of managing external contractors and monitoring performance against SLAs. Understanding of health and safety requirements. Experience of using data and reporting to manage workload, performance, or budgets. Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity. Experience of supporting facilities budgets or cost tracking. Knowledge of statutory compliance and planned preventative maintenance processes. Desirable Qualifications, Skills, and Experience Experience working within a multi-site environment. Experience working within a charity, healthcare, veterinary or care related environment How to apply Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Mar 10, 2026
Contractor
Contract: 35 hours per week, 12 months fixed term contract Salary: £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954 Location: Victoria, London, SW1V 1QQ Closing date: Wednesday 25th March 2026 Interview date: Tuesday 7th April 2026 Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2026. More about the role In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders. Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels. System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers. This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites. About you Essential Qualifications, Skills, and Experience Experience of managing or coordinating a facilities helpdesk or similar service function. Working knowledge of CAFM or comparable service management systems. Experience of managing external contractors and monitoring performance against SLAs. Understanding of health and safety requirements. Experience of using data and reporting to manage workload, performance, or budgets. Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity. Experience of supporting facilities budgets or cost tracking. Knowledge of statutory compliance and planned preventative maintenance processes. Desirable Qualifications, Skills, and Experience Experience working within a multi-site environment. Experience working within a charity, healthcare, veterinary or care related environment How to apply Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Programmes for physical and mental wellbeing support Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited access to an employee assistance programme Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support. Life assurance 20% discount on Pet Plan pet insurance Enhanced family friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
