Tenovus Cancer Care

Location Home and Head Office Weekly Working Hours: 35 hours per week Application Deadline: 13 April 2026 We re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis. With your database, Excel and reporting expertise you ll provide accurate data and reports to support this service for people affected by cancer. Assessment Centre week commencing 20th April for a 1st June start date. The Tenovus Macmillan Data Reporting Assistant 3 Year Fixed Term Contract A fantastic new stand-alone Third Sector role where your data and reporting work will directly contribute to the successful delivery of this service. You ll be part of our Advice service team who deliver frontline support across Wales making a meaningful difference for people with a cancer diagnosis. Think data. Think reports. Think systems. Think results. It s a data, admin, reporting and customer service focused role that s all about working with people, systems and data. You ll be supporting the team in running Excel Pivot tables, working with databases such as Dynamics and producing reports for various managers and teams whilst keeping the data reporting operation well oiled. This is an important data and report role that tracks our Welfare Benefits Advice service delivery and performance success through analysis of the information you report. That means the data, its accuracy and reliability is key for managers and teams to interpret and be able to demonstrate results that evidence the work and impact our teams and partners make for people affected by cancer across Wales. You ll check data accuracy, lead in preparing reports using Dynamics, Excel, Pivot tables and identify and find solutions for bottlenecks and test out solutions. Accuracy, focus and attention to detail are key skills on top of the IT and admin expertise. As you ll be working with managers and teams your communication approach is team focused, solution seeking and you seamlessly adapt and give a great service to your colleagues. Whilst we offer flexible home working options and Cardiff Head Office working is welcomed, we require your ability to commute to Head Office when necessary. For example, you ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis. The Fit We re looking for strong skills when it comes using Excel, running databases such as Dynamics with reporting ability and fine detail spotting. You re confident using processes or making logical improvements with a practical and business sense. As you re the only person in this role its hugely important you ve the people skills too to give the service and support across the range of people and teams you ll assist and explain and report on the data in common sense terms. We work collaboratively and so we ll be a good fit if you re someone with a positive outlook, happy to help whilst seeking solutions and offering sensible ideas as well as taking on feedback and adjusting according to the type of work focus needed at the time. It can be a busy and demanding role that needs a person who is organised in their way of working and keeps on top of things with calm. It would be suited for you if you re able to adapt steadily when the pressure is on and multitask and prioritise jobs with ease. It s not just in doing the nuts and bolts of the job but how you go about it that matters just as much. Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what s important to achieve our shared goals If you re an adaptable and motivated person who s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we d love to hear from you. The Skills We d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you d bring to the team. To be great in this role you re skilled with: The expert data reporting advice knowledge & customer service capabilities -you confidently perform in knowing your stuff and delivering quality when and where needed whilst helping others and going the extra mile to contribute Producing well managed and quality work on time you re careful, a double checker, someone who manages your own time independently and are results focused to get a job done well within a deadline A flexible approach to working your attitude s good when there s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus Being collaborative, team and people focused you know how to contribute to and deliver great work in a team. You work well with your colleagues to help them, listen to others ideas and put forward your own ones and demonstrate how you treat people, so they feel valued Solution solving you ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion At Tenovus Cancer Care we re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you ll have an equal opportunity with us. With our commitment to safeguarding the successful candidate s role is eligible for a DBS check Applying is easy, just click the Apply Now button at the top of the page and follow the online process. If you d like any help with your application or to discuss any adjustments please get in touch.

The Tenovus Macmillan Welfare Benefits Administrator Role We re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis and a recruiting Administrators. With your expert admin skills and experience you ll be able to apply them within the cancer community at a crucial time for these individuals as an Administrator in this Service and join us for a 3 year Fixed Term contract. We ve full time hours available (35 per week) and are open to part time working or job share opportunities for the right candidates. Cardiff Head Office working a minimum of one day a week is required. We support flexibility and home and hybrid working options supported with Head Office working welcomed. You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date. The Tenovus Macmillan Welfare Benefits Administrator Role Details An important and meaningful office admin role keeping the wheels turning for this Advice service when it comes to all thing s admin, processes and procedures. It s not just any admin role doing data entry and computer work but very customer focused too and involving phone work. It s a varied, busy and meaningful admin job so is something you may relish if you match our values, can work in a busy office team environment and have the admin skills to be a top performer. What s key is our service user customer experience is slick, professional and personable and our Advice service have the important admin support required. You ll have an instant impact as you represent the Advice service often being the person that takes the first call, referral or enquiry into the service from someone affected by cancer. This may be from a cancer medical professional or someone going through cancer personally at any point from diagnosis. This means our administrators are professional people, they get the important information right from the outset and handle sensitive calls and communication with care and understanding showing resilience and reliability. You ll work in an organised way on IT systems and capture information on spreadsheets, scanning forms, inputting data, sending forms and calling our cancer service users with updates and collecting key information from them. It means as a first point of contact, you re an independent and sensible thinker who has focus and confidence and can adapt to the type of work needed. It s a busy, involved and varied role where you ll work as part of a team, responding to the workload and keeping focus on shared goals and adapting to priorities. The role requires a minimum weekly attendance at our Cardiff Head office where you ll work closely with team members, meet and greet visitors, handle post, receive and make calls and perform admin duties. Whilst you can have an option to work from home a lot it s important you can commute to Cardiff regularly each week with a higher concentration of office time during your induction and probation period for training and team interaction days. The Tenovus Macmillan Welfare Benefits Administrator Role Fit We re looking for a team player who s conscientious and takes pride and care in their work. You can comfortably manage a busy workload and change direction when it s needed whilst remaining calm and able to think independently. You re someone who s spot on in the details, good on computers, has a great phone manner and can glean key information and tailor your communication style. You ve got common sense and have a logical approach without being phased by tricky things and bounce back well when things are challenging. It s not just in doing the nuts and bolts of the job but how you go about it that matters just as much. Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams. Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day and keeping focus on what s important to achieve our shared goals If you re an adaptable and motivated person who s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we d love to hear from you. The Tenovus Macmillan Welfare Benefits Administrator Role Skills We d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you d bring to the team. To be great in this role you re skilled with: Great customer service capabilities -you treat everyone respectfully, are willing to go the extra mile and help others and you welcome feedback Producing well managed and quality work on time you re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline A flexible approach to working your attitude s good when there s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus Being collaborative, team and people focused you know how to deliver great customer service. You work well with your colleagues to help them, listen to others ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued Solution solving you ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion At Tenovus Cancer Care we re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you ll have an equal opportunity with us. With our commitment to safeguarding the successful candidate s role is eligible for a DBS check (Adults) Applying is easy, just click the Apply Now button at the top of the page and follow the online process. If you d like any help with your application or to discuss any adjustments you may need please contact our People Team.