Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are currently looking for an experienced Senior Chef de Partie to join our restaurants across Fortnum and Mason. This is an exciting opportunity for someone looking to expand their skill set within a fine dining establishment and develop their career. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Exciting Careers opportunities subject to terms and conditions Key Accountabilities: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop CDP'S and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Work with the Senior Chefs to help produce monthly reporting for the Kitchen Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs We expect the successful candidate to have the following skills and experience: Experience within a fine dining restaurant as a Senior Chef de Partie Willing to learn and grow as well as teach Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Mar 17, 2026
Full time
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are currently looking for an experienced Senior Chef de Partie to join our restaurants across Fortnum and Mason. This is an exciting opportunity for someone looking to expand their skill set within a fine dining establishment and develop their career. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Exciting Careers opportunities subject to terms and conditions Key Accountabilities: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop CDP'S and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Work with the Senior Chefs to help produce monthly reporting for the Kitchen Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs We expect the successful candidate to have the following skills and experience: Experience within a fine dining restaurant as a Senior Chef de Partie Willing to learn and grow as well as teach Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Pastry Junior Sous Chef - Diamond Jubilee Tea Salon Epitomising the sophistication of Afternoon and High Tea in all its splendour, our Diamond Jubilee Tea Salon serves an extraordinary selection of teas, our famous fluffy scones and delicious sandwiches 7 days a week for all those special occasions. The Queen opened the Tea Salon in 2012 in honour of her Diamond Jubilee. The Tea Salon also specialises in private dining hosting an array of events from charity balls to private birthday parties. We are currently looking for an experienced Pastry Junior Sous Chef to join our Diamond Jubilee Tea Salon. This is an exciting opportunity for someone looking to expand their skill set within Afternoon Tea, Events and Private Dining. Key Accountabilities: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop CDP'S and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Take ownership of the stocktake and feedback any key indicators to the Head chef Pre-empt any pinch points within the kitchen, and highlight them to your line manager Work with the Senior Chefs to help produce monthly reporting for the Kitchen Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs We expect the successful candidate to have the following skills and experience: Experience as a Pastry Junior Sous Chef within a quality restaurant. Willing to learn and grow as well as teach Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Mar 12, 2026
Full time
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. Pastry Junior Sous Chef - Diamond Jubilee Tea Salon Epitomising the sophistication of Afternoon and High Tea in all its splendour, our Diamond Jubilee Tea Salon serves an extraordinary selection of teas, our famous fluffy scones and delicious sandwiches 7 days a week for all those special occasions. The Queen opened the Tea Salon in 2012 in honour of her Diamond Jubilee. The Tea Salon also specialises in private dining hosting an array of events from charity balls to private birthday parties. We are currently looking for an experienced Pastry Junior Sous Chef to join our Diamond Jubilee Tea Salon. This is an exciting opportunity for someone looking to expand their skill set within Afternoon Tea, Events and Private Dining. Key Accountabilities: Working with the Senior Team to ensure the food is delivered to the highest standard in the section of responsibility Coach and develop CDP'S and Commis Chefs to ensure their skills are being enhanced, leading by example Check the Section for standards regularly ensuring that all audits and temperature checks are completed Take ownership of the stocktake and feedback any key indicators to the Head chef Pre-empt any pinch points within the kitchen, and highlight them to your line manager Work with the Senior Chefs to help produce monthly reporting for the Kitchen Work closely with the Restaurant team to ensure a collaborative partnership between front and back of house Communicate effectively ensuring that the teams are aware of the menu Demonstrate high levels of planning, organising, and time management to drive the operational execution across the section Ensure adherence to company policies, controls and standards (e.g. due diligence, cleanliness, and HSE) Monitor and maintain inventory, ensuring these are highlighted to the Senior Chefs We expect the successful candidate to have the following skills and experience: Experience as a Pastry Junior Sous Chef within a quality restaurant. Willing to learn and grow as well as teach Passionate about food Have excellent longevity with your past employers Maintaining Food Safety standards Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are looking for a tax expert with a passion to navigate complex international financial landscapes. You will be responsible for overseeing and managing tax-related activities within Fortnum & Mason Plc (F&M), providing strategic tax planning and ensuring compliance with all relevant tax laws and regulations and minimising tax related risks. Working with F&M international trade compliance, data, technical, finance and reporting teams, you will lead indirect tax reporting and compliance in the UK and overseas. You will also support our tax advisors with their corporate tax compliance works. Key Accountabilities: Maintaining tax risk register and reviewing high risk areas at least once a year Preparing and monitoring of tax reporting calendar VAT, GST and sales tax reporting Internal training and guidance on various aspects of direct and indirect taxes, including VAT, GST and sales tax Corporation tax compliance and reporting, including capital and R&D allowances Working closely with tax advisors on addressing historic and future risks Role Specific Criteria: Essential: - Excellent VAT technical and analytical skills - Ability to apply good judgement, consult appropriately and manage risks - Good communication skills, written and oral - Resilience, ability to work to deadline and good self-organisation skills - Excellent Excel skills and ability to analyse and interpret a large volume of data - Experience of working with tax authorities and external tax advisors - A strong interest and understanding of the benefits of technology and innovation - Ambition and a strong desire to succeed - At least 5-7 years of experience in tax accounting or tax management, with some experience in a supervisory or leadership role - Tax or Accounting qualification (CTA, ATT, AAT, ACCA, CIMA etc) Desirable: - Knowledge of international indirect taxes - GST, sales/use tax for distance selling - Good understanding of complex VAT treatment of food, mixed supply and antique sales - ERP experience, ideally Microsoft Dynamics - Tax software experience, ie Avalara, Vertex - Retail experience Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Mar 10, 2026
Full time
Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are looking for a tax expert with a passion to navigate complex international financial landscapes. You will be responsible for overseeing and managing tax-related activities within Fortnum & Mason Plc (F&M), providing strategic tax planning and ensuring compliance with all relevant tax laws and regulations and minimising tax related risks. Working with F&M international trade compliance, data, technical, finance and reporting teams, you will lead indirect tax reporting and compliance in the UK and overseas. You will also support our tax advisors with their corporate tax compliance works. Key Accountabilities: Maintaining tax risk register and reviewing high risk areas at least once a year Preparing and monitoring of tax reporting calendar VAT, GST and sales tax reporting Internal training and guidance on various aspects of direct and indirect taxes, including VAT, GST and sales tax Corporation tax compliance and reporting, including capital and R&D allowances Working closely with tax advisors on addressing historic and future risks Role Specific Criteria: Essential: - Excellent VAT technical and analytical skills - Ability to apply good judgement, consult appropriately and manage risks - Good communication skills, written and oral - Resilience, ability to work to deadline and good self-organisation skills - Excellent Excel skills and ability to analyse and interpret a large volume of data - Experience of working with tax authorities and external tax advisors - A strong interest and understanding of the benefits of technology and innovation - Ambition and a strong desire to succeed - At least 5-7 years of experience in tax accounting or tax management, with some experience in a supervisory or leadership role - Tax or Accounting qualification (CTA, ATT, AAT, ACCA, CIMA etc) Desirable: - Knowledge of international indirect taxes - GST, sales/use tax for distance selling - Good understanding of complex VAT treatment of food, mixed supply and antique sales - ERP experience, ideally Microsoft Dynamics - Tax software experience, ie Avalara, Vertex - Retail experience Why Work For Us: Competitive salary A generous store and restaurant discount of up to 40% 25 days holidays (excluded bank holidays) and an extra day off for your birthday A fantastic subsidised staff restaurant which uses Fortnum's ingredients A range of opportunities to develop and grow personally and professionally Excellent pension scheme We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Join the Fortnum & Mason Team! Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Waiters/Waitress to join our unique team at our beautiful Flagship store in Piccadilly at our Parlour Resturant. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years What You'll Do: Run and maintain the appearance of your station and section to the highest degree Adhere to the agreed standards of table lay-up and MEP Set all tables in accordance with the standards provided Take instruction from head waiter, anticipate their requirements Provide attentive and prompt service React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant's ethos Create and deliver an extraordinary customer experience, meeting all targets set What We're Looking For: Experience within Afternoon Tea/High Tea/Private Dining Demonstrate an authentic and passionate understanding of brand, menus and restaurant service Build up strong relationship with customers in order to encourage repeated visits Ability to multitask, prioritize and manage time effectively Solid interpersonal and communication skills We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Oct 07, 2025
Full time
Join the Fortnum & Mason Team! Are you passionate about delivering great service and eager to share your knowledge with others? Do you have a flair for customer service and a love for artisanal products? If so, we have the perfect opportunity for you! Fortnum & Mason are looking for an exceptional Waiters/Waitress to join our unique team at our beautiful Flagship store in Piccadilly at our Parlour Resturant. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years What You'll Do: Run and maintain the appearance of your station and section to the highest degree Adhere to the agreed standards of table lay-up and MEP Set all tables in accordance with the standards provided Take instruction from head waiter, anticipate their requirements Provide attentive and prompt service React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant's ethos Create and deliver an extraordinary customer experience, meeting all targets set What We're Looking For: Experience within Afternoon Tea/High Tea/Private Dining Demonstrate an authentic and passionate understanding of brand, menus and restaurant service Build up strong relationship with customers in order to encourage repeated visits Ability to multitask, prioritize and manage time effectively Solid interpersonal and communication skills We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards
Assistant Store Manager - Heathrow Terminal 4 - 40 Hrs - London Join the Fortnum & Mason Heathrow - T4 Team! Join our beautiful Heathrow Terminal 4 pop up store till Jan 2027, the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum's food, drink and gifts to our international travellers - from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone. Fortnum & Mason are looking for an exceptional Assistant Store Manager to join our unique Heathrow - T4 pop store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Deputy Store and Store Manager, our Assistant Store Manager will lead and inspire to provide exceptional service to our customers, ensuring that each interaction is special, and that departmental KPI's are reached through both individual excellence and teamwork. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff meal scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party subject to terms and conditions What You'll Do: Drive High-Volume Sales : We're seeking a commercially focused leader with a strong track record of increasing sales in busy retail settings. Lead & Develop Large Teams : Proven ability to manage and grow high-performing teams, bringing out the best in people through coaching and leadership. Deliver Exceptional Service : Join a business that proudly offers loose-leaf teas and distinctive coffees-your passion for service will help elevate the customer experience. Ensure Operational Standards : Confidently manage hygiene protocols and audit compliance to maintain excellence across all areas. What We're Looking For: Experience in a fast paced environment in a similar role Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends, early shifts and late finishes Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Oct 06, 2025
Full time
Assistant Store Manager - Heathrow Terminal 4 - 40 Hrs - London Join the Fortnum & Mason Heathrow - T4 Team! Join our beautiful Heathrow Terminal 4 pop up store till Jan 2027, the perfect place to pick up a taste of home, or a little gift to take away. We offer the best of Fortnum's food, drink and gifts to our international travellers - from our iconic hampers to our popular range of teas, preserves and confectionery, there is something for everyone. Fortnum & Mason are looking for an exceptional Assistant Store Manager to join our unique Heathrow - T4 pop store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Deputy Store and Store Manager, our Assistant Store Manager will lead and inspire to provide exceptional service to our customers, ensuring that each interaction is special, and that departmental KPI's are reached through both individual excellence and teamwork. All potential employees will undergo a 5 year reference check covering your employment and/or education up to the present day. This is requirement for all employees working at Heathrow. Why Work For Us: Competitive hourly rate + paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff meal scheme 28 days holiday + a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party subject to terms and conditions What You'll Do: Drive High-Volume Sales : We're seeking a commercially focused leader with a strong track record of increasing sales in busy retail settings. Lead & Develop Large Teams : Proven ability to manage and grow high-performing teams, bringing out the best in people through coaching and leadership. Deliver Exceptional Service : Join a business that proudly offers loose-leaf teas and distinctive coffees-your passion for service will help elevate the customer experience. Ensure Operational Standards : Confidently manage hygiene protocols and audit compliance to maintain excellence across all areas. What We're Looking For: Experience in a fast paced environment in a similar role Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends, early shifts and late finishes Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are currently looking for an experienced Senior Chef de Partie to join our restaurants across Fortnum and Mason click apply for full job details
Sep 24, 2025
Full time
Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We are currently looking for an experienced Senior Chef de Partie to join our restaurants across Fortnum and Mason click apply for full job details
