See the difference your admin and communication skills can make. Every day. At Princess Alice Hospice, your work contributes to something truly meaningful. We re small enough for you to see the real impact of your efforts, and large enough to support you with training, experience, and a fantastic range of benefits. About the role: As a Volunteering Assistant, you ll play a key role in supporting our Volunteer Team and working with managers across the organisation all united by one purpose: delivering outstanding care to patients, families, and friends. Your contribution will help make that care possible. Every day. You ll provide essential administrative support, coordinate volunteer-related tasks, and be the first point of contact for both prospective and existing volunteers. With a warm and welcoming approach, you ll respond to enquiries, arrange one-to-one meetings, and assist in organising volunteer social events. About you: You re a friendly and organised individual with excellent interpersonal and communication skills. You take pride in being meticulous and accurate in your work, and you re confident using databases and the Microsoft Office suite. You enjoy working collaboratively and are motivated by the opportunity to make a meaningful contribution. If you re someone who thrives in a supportive team environment and is passionate about helping others, this role could be a perfect fit. You ll be joining a supportive and welcoming team, helping us create a positive and fulfilling experience for our dedicated volunteers. Alongside a competitive salary and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time) free on-site parking tranquil Hospice grounds subsidised meals at our on-site restaurant Employee Assistance Programme access to Blue Light Card discount card Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice. Excellent changing facilities (with showers, fresh towels, and hairdryers) Wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. If you re a friendly and organised person who shares our values and is looking for a new role in a supportive and inclusive environment, we d love to hear from you! For more information contact Ingrida Tusaite. Discover the difference you can be. About us : At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please visit the Join our Team section on our website for tips and guidance on how to complete your application form , and what to expect when interviewing with us . Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
Oct 24, 2025
Full time
See the difference your admin and communication skills can make. Every day. At Princess Alice Hospice, your work contributes to something truly meaningful. We re small enough for you to see the real impact of your efforts, and large enough to support you with training, experience, and a fantastic range of benefits. About the role: As a Volunteering Assistant, you ll play a key role in supporting our Volunteer Team and working with managers across the organisation all united by one purpose: delivering outstanding care to patients, families, and friends. Your contribution will help make that care possible. Every day. You ll provide essential administrative support, coordinate volunteer-related tasks, and be the first point of contact for both prospective and existing volunteers. With a warm and welcoming approach, you ll respond to enquiries, arrange one-to-one meetings, and assist in organising volunteer social events. About you: You re a friendly and organised individual with excellent interpersonal and communication skills. You take pride in being meticulous and accurate in your work, and you re confident using databases and the Microsoft Office suite. You enjoy working collaboratively and are motivated by the opportunity to make a meaningful contribution. If you re someone who thrives in a supportive team environment and is passionate about helping others, this role could be a perfect fit. You ll be joining a supportive and welcoming team, helping us create a positive and fulfilling experience for our dedicated volunteers. Alongside a competitive salary and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time) free on-site parking tranquil Hospice grounds subsidised meals at our on-site restaurant Employee Assistance Programme access to Blue Light Card discount card Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice. Excellent changing facilities (with showers, fresh towels, and hairdryers) Wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. If you re a friendly and organised person who shares our values and is looking for a new role in a supportive and inclusive environment, we d love to hear from you! For more information contact Ingrida Tusaite. Discover the difference you can be. About us : At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please visit the Join our Team section on our website for tips and guidance on how to complete your application form , and what to expect when interviewing with us . Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
See the difference your admin and relationship building skills make. Every day. We all need a purpose in life. At Princess Alice Hospice, you ll have the opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We re small enough for you to really see the impact you have, and big enough to support you with training, experience and fantastic benefits. Find more meaning from your work and be the difference at moments that really matter. About the role: Gifts in Wills help fund over 1/3 of the vital care we provide. Working with the Head of Legacies and your job share partner, you ll ensure that all gifts in Wills left to Princess Alice Hospice are administered in a professional, timely and compassionate way, in accordance with relevant legislation and organisational policies. About You: We re looking for someone with demonstrable experience and an understanding of charity legacy administration; someone who enjoys managing a varied workload and building relationships with a wide range of internal and external stakeholders. You ll have experience of working alone or as part of a team; prioritising and managing your workload; working with budgets and monitoring and reporting on KPIs. You ll share our commitment to the mission, vision and values of the hospice. If you re looking to make a meaningful difference we d love to hear from you even if you re not sure you meet every requirement of the role. As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time) educational and professional development opportunities monthly group reflections via Schwartz Round sessions free on-site parking tranquil Hospice grounds subsidised meals at our on-site restaurant Employee Assistance Programme access to Blue Light Card discount card Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice. excellent changing facilities (with showers, fresh towels, and hairdryers) wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. Discover the difference you can be. About us Princess Alice Hospice is a charity supporting people in life, death and grief. We re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
Oct 21, 2025
Full time
See the difference your admin and relationship building skills make. Every day. We all need a purpose in life. At Princess Alice Hospice, you ll have the opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We re small enough for you to really see the impact you have, and big enough to support you with training, experience and fantastic benefits. Find more meaning from your work and be the difference at moments that really matter. About the role: Gifts in Wills help fund over 1/3 of the vital care we provide. Working with the Head of Legacies and your job share partner, you ll ensure that all gifts in Wills left to Princess Alice Hospice are administered in a professional, timely and compassionate way, in accordance with relevant legislation and organisational policies. About You: We re looking for someone with demonstrable experience and an understanding of charity legacy administration; someone who enjoys managing a varied workload and building relationships with a wide range of internal and external stakeholders. You ll have experience of working alone or as part of a team; prioritising and managing your workload; working with budgets and monitoring and reporting on KPIs. You ll share our commitment to the mission, vision and values of the hospice. If you re looking to make a meaningful difference we d love to hear from you even if you re not sure you meet every requirement of the role. As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include: 27 days annual leave, plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time) educational and professional development opportunities monthly group reflections via Schwartz Round sessions free on-site parking tranquil Hospice grounds subsidised meals at our on-site restaurant Employee Assistance Programme access to Blue Light Card discount card Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice. excellent changing facilities (with showers, fresh towels, and hairdryers) wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. Discover the difference you can be. About us Princess Alice Hospice is a charity supporting people in life, death and grief. We re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
About us: We all need a purpose and want to make a difference in life. At Princess Alice Hospice, you d have that opportunity. We re rated outstanding by the CQC and provide specialist palliative care and support to a community of more than a million people living in the London Boroughs of Kingston and Richmond, and across a large part of Surrey. However, we don t take our success for granted and are constantly challenging ourselves to do better. As we look ahead with our 2030 plans, our vision remains the same - that everyone in our communities will have the best care and support before, during and after death. In these times of uncertainty and change, our plans empower us to adapt and evolve while staying true to our long-term vision - meeting the ever-growing demand for our expertise and compassion. Our I-CARE values Integrity, Compassion, Accountability, Respect, and Excellence guide everything we do, and we d expect that you d embrace and live up to them. About the role: We are looking for a Clinical Transformation Lead to drive and deliver strategic and operational transformation initiatives across Princess Alice Hospice, ensuring the highest standards of patient care and service innovation. The role will also help us deliver on our ambitious strategy to support more people who need our services and expertise. You will lead on the design, implementation, and evaluation of clinical transformation projects, including our clinical strategy, working collaboratively and alongside multidisciplinary teams to embed sustainable change and continuous improvement, whilst ensuring the strategy aligns with our vision and objectives. Engaging colleagues, volunteers, patients and families throughout the change journey, you will work with internal and external colleagues to identify opportunities for innovation and improvement in clinical services, ensuring best practice and evidence-based care. We are open to a secondment as we would be happy to explore different options with the successful candidate s organisation. About you: You will be motivated, have excellent communication skills and strong leadership capabilities. You will have a degree or diploma in health, management or a related field, and a high level of experience in leading and delivering successful transformation or improvement projects. You will have experience of working with complex data and will be able to demonstrate excellent analytical skills ensuring robust analysis and clear presentation of data to a wide range of audiences. You will have experience of managing projects and / or programmes in complex organisations and a track record of delivery. You will be comfortable with preparing reports in different formats, and be confident in reporting to executives and Trustees on delivery and impact. The role works alongside clinical teams to lead, develop and embed changes. You may or may not be a clinician, but it is critical that you understand how clinicians work. You will be supported in your efforts by our experienced central change team, along with our established approach to managing change and change processes. As well as joining a caring organisation where you will be able to make a difference for our patients and their families, some of our employee benefits include: 27 days annual leave plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time) educational and professional development opportunities (we have an on-site Education Team) monthly group reflections via Schwartz Rounds sessions free on-site parking tranquil Hospice grounds subsidised meals at our on-site restaurant Employee Assistance Programme access to the Blue Light Card discount scheme Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice . Excellent changing facilities (with showers, fresh towels, and hairdryers) wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. If you are enthusiastic, passionate, personable and share our values and care about making a difference in the last years of someone s life, we would love to hear from you! For an informal discussion about the role please contact Lesley Munro, Deputy CEO and Director of Patient Care and Communities. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
Oct 15, 2025
Full time
About us: We all need a purpose and want to make a difference in life. At Princess Alice Hospice, you d have that opportunity. We re rated outstanding by the CQC and provide specialist palliative care and support to a community of more than a million people living in the London Boroughs of Kingston and Richmond, and across a large part of Surrey. However, we don t take our success for granted and are constantly challenging ourselves to do better. As we look ahead with our 2030 plans, our vision remains the same - that everyone in our communities will have the best care and support before, during and after death. In these times of uncertainty and change, our plans empower us to adapt and evolve while staying true to our long-term vision - meeting the ever-growing demand for our expertise and compassion. Our I-CARE values Integrity, Compassion, Accountability, Respect, and Excellence guide everything we do, and we d expect that you d embrace and live up to them. About the role: We are looking for a Clinical Transformation Lead to drive and deliver strategic and operational transformation initiatives across Princess Alice Hospice, ensuring the highest standards of patient care and service innovation. The role will also help us deliver on our ambitious strategy to support more people who need our services and expertise. You will lead on the design, implementation, and evaluation of clinical transformation projects, including our clinical strategy, working collaboratively and alongside multidisciplinary teams to embed sustainable change and continuous improvement, whilst ensuring the strategy aligns with our vision and objectives. Engaging colleagues, volunteers, patients and families throughout the change journey, you will work with internal and external colleagues to identify opportunities for innovation and improvement in clinical services, ensuring best practice and evidence-based care. We are open to a secondment as we would be happy to explore different options with the successful candidate s organisation. About you: You will be motivated, have excellent communication skills and strong leadership capabilities. You will have a degree or diploma in health, management or a related field, and a high level of experience in leading and delivering successful transformation or improvement projects. You will have experience of working with complex data and will be able to demonstrate excellent analytical skills ensuring robust analysis and clear presentation of data to a wide range of audiences. You will have experience of managing projects and / or programmes in complex organisations and a track record of delivery. You will be comfortable with preparing reports in different formats, and be confident in reporting to executives and Trustees on delivery and impact. The role works alongside clinical teams to lead, develop and embed changes. You may or may not be a clinician, but it is critical that you understand how clinicians work. You will be supported in your efforts by our experienced central change team, along with our established approach to managing change and change processes. As well as joining a caring organisation where you will be able to make a difference for our patients and their families, some of our employee benefits include: 27 days annual leave plus recognised public holidays - rising to 29 days after 5 years service and 33 days after 10 years service (pro rata for part time) educational and professional development opportunities (we have an on-site Education Team) monthly group reflections via Schwartz Rounds sessions free on-site parking tranquil Hospice grounds subsidised meals at our on-site restaurant Employee Assistance Programme access to the Blue Light Card discount scheme Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice . Excellent changing facilities (with showers, fresh towels, and hairdryers) wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. If you are enthusiastic, passionate, personable and share our values and care about making a difference in the last years of someone s life, we would love to hear from you! For an informal discussion about the role please contact Lesley Munro, Deputy CEO and Director of Patient Care and Communities. At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you. We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us. All of our vacancies except from retail are subject to a relevant DBS check.
