Made Tech

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Job description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We've built a community of designers and researchers to support the public sector's growing demand for a design-led approach to service delivery. Senior Designers at Made Tech are senior specialists in their design discipline(s). In this case, we're looking for a well-rounded, expert practitioner across a range of design disciplines, including UX Design, Interaction Design, Product Design, and Service Design who is also able to coach and mentor other designers within the Interaction and Service Design discipline at Made Tech. Success in this role means working as an expert practitioner to deliver positive outcomes. Key responsibilities Scope Responsible to a Lead Designer Hands-on design to assure the successful design and delivery of public services through technology. Acts as an subject matter expert, facilitating the design process and communicating design decisions to teams and setting expectations with stakeholders. Takes an active role in the Service and Interaction Design community, leading on (as appropriate), developing, and sharing good practice. Actively supports retention, hiring, and team quality Mentoring and coaching within the design community. Senior Designers at Made Tech are senior practitioners Able to develop new and novel approaches to highly complex design challenges, based on fundamental design principles. An expert practitioner in leading design tools, including but not limited to Figma, the GOV.UK prototyping kit, and Adobe InDesign. Advocate for the Interaction and Service Design practice internally and externally. Able to coach and mentor others, and define the interaction and service design standards which others will apply. Influences the organisation, clients, partners and peers on the contribution of interaction and service design. Develop a wide breadth of knowledge across the industry or business. Take the initiative and are fully responsible for their own outcomes Work is often self-initiated. Able to define an approach from first principles, and propose alternative ways to deliver. Fully responsible for meeting their objectives on an engagement. Contribute to overall design outcomes of an engagement Understand the relationship between interaction and service design, other disciplines, and wider client organisational requirements. Defines what 'good' design looks like on an engagement, enabling and holding others to account for producing high quality outputs and deliverables Establish milestones and have a significant role in the assignment of tasks and/or responsibilities. Makes decisions which impact the success of assigned work, i.e. results, deadlines and budget. Supports client collaboration throughout all stages of work. Ensures users' needs are met consistently through each work stage. Highly accountable Comfortable with owning a problem and are committed to seeing it through to resolution Actively look to deliver a positive outcome, even if they can't personally do it Have a growth mindset Always willing to learn and develop Candid-but-kind communicators Give feedback often Understand that a balance of positive and constructive feedback is the most effective way to work Comfortable having difficult conversation Skills, knowledge and expertise Practice Create a shared understanding of problems to solve and ideas to test Make things real through storytelling and uncovering the 'why' Caring about design enough to make sure everyone can use public services Make use of the Made Tech playbooks where they exist and support their development Make public services simple to explain, understand, and use by removing unnecessary complexity and keeping designs focused on creating positive outcomes for people and society. Teamwork Introduce good habits for sharing and improving design work into teams. Community Support the hiring and onboarding of designers (contract and permanent) Help define Made Tech design principles through delivering effective public services Represent and advocate for user-centred design publicly and internally Commercial Build relationships with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Key measures Case studies of how to design and deliver good public services and outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Behaviours Client Focus - a need to put the most compelling offer possible in front of the client Drive to Deliver - able to take ownership of the response, pushing it through the business inside the timeframes that we have been given. Learning and Mentoring - an appetite to grow fast and learn while passing on your own experience to your teams and colleagues One team - contributing to the ongoing improvement of the function at Made Tech, sharing experiences and successes as well as learning points. Job benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice If successful, you will be required to undertake an SC clearance

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the PMO Analyst, you will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech. Key ResponsibilitiesDelivery operations support Produce financial reports for account teams (contract/SOW burndown). Validate, track and approve TOIL for account teams. Track, manage and report account expenses. Account invoice review and approvals. Client asset management. Support onboarding new team members and create rotation plans where appropriate. Support the team with travel and accommodation booking as required. Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level. Manage reporting on contract/SoW compliance. Manage team work plans/ schedules and on-site register Facilitate key meetings/ ceremonies with stakeholders where appropriate. Delivery assurance support Establish and maintain standards for projects. Offer guidance on best practices and processes for managing projects. Monitor progress against plans and report on results. Schedule and facilitate reviews to ensure projects are on track. Oversee dependencies, action/ issue monitoring, and controls and help to perform health checks work streams/ SoWs Be an active participant in the Delivery Management community within the engagement and Made Tech. Capability improvements Build and implement plans to improve the Agile delivery management capability. Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability. Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice. Skills, Knowledge & Expertise Advanced spreadsheet skills are essential. Experience in manipulating, analysing and visualising data, automated tasks and creating complex reports (mastering advanced formulas, functions, data validation, pivot tables, macros and charting techniques) Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.). Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes. Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits. Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process. Experience of managing issues using a robust process to identify action plans and track remediations to conclusion. Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model. Experience in coaching others in Agile project management best practices. Clear and confident communication skills; able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives. Experience in managing the activities of a project team in a matrixed project organisation. SC eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically, this role will be within Central and Devolved Government. You can find out more about the brilliant impact we're having in the industry here. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to our Industry Director for Central and Devolved Government and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor-sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £10M to £25M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your network, find and win new opportunities by gaining referrals, building and extending your relationships across the public sector (see below) and at all times be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works Be an expert in GDS ways of working Regularly meet stakeholders, be a visible presence Understand the client organisation and who the decision makers are Attend governance meetings and showcases Understand our competitors, their profile with the client and their relationships Build relationships with commercial and portfolio holders to understand their pipeline 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors Understand how we work and deliver Understand what good delivery looks like Understand Made Tech's missions and values Understand Made Tech's capabilities and how to apply them to clients Build relationships with capabilities and our delivery teams Have read Made Tech's books Can talk about 5-8 relevant case studies as though you were on the project Stay current with relevant Made Tech projects, proposals and marketing Share supporting content with each other 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust Be available, responsive and act fast. Understand reasons, constraints, challenges and impact Establish facts and summarise (understanding, actions) 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn) Build relationships with a variety of stakeholders Prioritise relationships with key decision makers and senior stakeholders right up to C-level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time Optimising rates and margin to increase our chances of winning and delivering profit goals Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add Strong contractual and commercial client management Create proactive, win-win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre-market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Central and devolved government experience and existing relevant networks would be essential to the role. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. . click apply for full job details

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Job Description Based within the Cloud & Engineering Practice, the Lead Technical Architect role is accountable for driving the growth of our architecture capability while supporting client deliveries and providing technical assurance to our engineering teams. We're looking for technical leaders who can work closely with client stakeholders and our delivery teams to help shape, design and deliver predominantly cloud-based architectures. They will also provide architecture oversight and help clients to develop and evolve their technical strategy. People in this role primarily work consultatively and are expected to build relationships with clients across our industry verticals, ranging from Central Government to Health and Local Government. Identification of growth opportunities for existing accounts and new clients is also a key responsibility. Key Responsibilities Responsible for helping to ensure the successful delivery of high quality technical outcomes for our clients: Taking responsibility for understanding client requirements and communicating between technical teams and the business. Align your team's work with department and government technology strategy, participating in strategic technical decisions and challenging previous decisions where needed. Be responsible for technical design and development of public services of various sizes, how they interact with their surroundings (including other projects, teams and organisations), and how they evolve over time. Be responsible for ensuring non functional requirements are identified and delivered, particularly relating to security and operability in the cloud. Challenge entrenched practices and influence decision makers, and look for deeper underlying problems to solve, and larger opportunities for digital transformation. Facilitate workshops and other collaborative activities leveraging lean and agile techniques with both your team and the client to ensure the service architecture meets user needs and enables business goals. Provide technical leadership to our delivery teams and strategic architectural advice to clients. Responsible for driving growth: Shape and deliver opportunities on client accounts by providing expert engagement as a trusted technical leader. Provide pre-sales support on bids by calling on technical experience to confidently address stated client needs. Shaping and drafting responses and supporting proposal presentations to existing or new clients to help add value and credibility and maximise successful bid outcomes. Provide thought leadership through supporting marketing initiatives, writing blog posts, speaking at events, etc. Working with and in account teams to build strong client relationships and find additional growth opportunities. Responsible for providing support to Made Tech colleagues and promoting better understanding and integration of technical architecture across Made Tech: Leading and championing the practice across Made Tech through community of practice involvement and by coaching and mentoring more junior team members. Presenting learnings to the Software Engineering Community of Practice. Supporting and briefing our client partners to help them better understand our technical propositions with the goal of identifying additional opportunities. Line management of more junior colleagues to support their development, pursuit of career goals and management of their overall performance. Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance. Responsible for assuring the quality of technical deliveries: When not actively working with clients, being available to delivery teams to provide architecture support and guidance. Reviewing architecture quality at various checkpoints throughout a delivery's lifecycle. Skills, Knowledge and Expertise Prioritise a positive employee experience: we invest in ensuring we maintain a positive employee experience. Where constraints or controls are necessary ensure these do not overly encumber people delivering for our clients, where policies are required ensure these are lightweight, jargon free, relevant and "just enough". Align to commercial goals: we understand and align improvements to the commercial goals of the business. Ensure all prioritised activities can be related back to the commercial benefit they will deliver. Facilitate commercial growth wherever possible. Value close collaboration: we collaborate and work with colleagues across the business in a positive and supportive way. Help foster a culture of continuous improvement by offering both constructive and reinforcing feedback. Be part of the solution. Empower teams to deliver outcomes. Take a pragmatic approach: we appreciate that as a rapidly growing business we sometimes need to make uncomfortable tradeoffs. We balance risk and reward appropriately, and seek to make the right decisions to enable the business to achieve its long-term vision. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers women-in-tech Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: ️ 30 days Holiday - we offer 30 days of paid annual leave ️ Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. About Made Tech At Made Tech we want to positively impact the future of the country by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user-centric, data-driven and freed from legacy technology. We believe the best way to achieve this is to embrace cloud technology while working in a collaborative multidisciplinary environment. Based within the Cloud & Engineering Practice, our Senior Cloud Engineers help public sector organisations to deliver digital services that are highly available, reliable, resilient and secure. They are software engineers who tend to focus more on the successful deployment and operations of services than on functional development. They are adaptable and comfortable covering a range of disciplines such as DevOps, SRE and infrastructure architecture. About the role You will play a critical role in designing, implementing, and maintaining our clients' cloud infrastructure, ensuring it is secure, scalable, and highly available. You will provide dedicated cloud and infrastructure expertise within your team and advise on best practice. We expect our cloud engineers to have a background in and thorough understanding of software engineering. You will keep abreast of emerging technologies and be able to work collaboratively in a multi-disciplinary software delivery environment. You will be expected to maintain a broad technical knowledge across all major cloud platforms and build credibility by pursuing relevant certifications. Key Responsibilities Delivery of high quality cloud-based technical solutions for our clients: Collaborate within cross-functional teams to design cloud architectures that meet the client's requirements around scalability, performance, and security Deploy and manage cloud resources, containers, and related services using Infrastructure as Code (IaC) tools like Terraform or CloudFormation Configure and maintain networking, security, and access control in the cloud environment Implement and maintain robust security practices to protect data and resources in the cloud environment Develop and maintain automated processes for provisioning, monitoring, and scaling cloud resources, including the use of CI/CD pipelines to streamline application deployments Monitor cloud infrastructure for performance bottlenecks and proactively optimise resource usage Implement load balancing, caching, and content delivery solutions to ensure high availability and performance Design and maintain backup and disaster recovery solutions to ensure business continuity in the event of system failures or data loss Create and maintain runbooks including configuration management and standard operating procedures Provide high tier support for client applications and infrastructure, including occasional on call cover Ensure any necessary compliance standards are met and certifications are maintained Evangelising the adoption of cloud technology and adherence to prescribed best practices: Evaluate and recommend cloud services, tools, and solutions to meet common client scenarios Stay up-to-date with industry trends and emerging technologies, and share knowledge with the team Collaborate with other teams within Made Tech to ensure alignment with cloud best practices Line manage and mentor more junior colleagues to support their development, pursuit of career goals and management of their overall performance Skills, Knowledge & Expertise Essential Significant prior experience in a cloud engineering role, with a strong foundation in successfully building and deploying services in the cloud A deep knowledge of cloud platforms such as AWS, Azure and GCP Hands on experience delivering software using multiple programming languages and a thorough knowledge of modern software engineering best practices Experience with containerisation and orchestration tools (e.g. Docker, Kubernetes) Experience working within multidisciplinary teams with product, design, and technical disciplines all successfully collaborating Desirable Experience working in a technology consultancy environment Relevant cloud certifications such as AWS Cloud Practitioner, Developer, DevOps Engineer, Security, Advanced Networking or Azure Developer, Security, DevOps, Network Engineer Knowledge of cloud vendor partner programs, such as AWS APN and Azure Partners Experience with well-architected frameworks Knowledge of UK public sector technology guidance and frameworks, such as NCSC's Cyber Assessment Framework (CAF) and the Technology Code of Practice (TCoP) Familiarity with Python, Bash and JavaScript Agile practices such as Scrum, XP, and/or Kanban Experience using Test Driven Development (TDD). Job BenefitsAn increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Made Tech is on a mission to use technology to improve society - for everyone. We help public sector organisations transform, deliver and manage world-class digital products and cloud services. We work with the UK government to modernise legacy technology and shape the digital future of the country. We support local government teams in building accessible services that make a real difference to people. And we help the NHS use technology to improve and save lives. Made Tech has grown quickly, and has bold ambitions for the future. We know that growth and change can be unsettling (as well as exciting), so we are looking for people who enjoy this challenge, and want to help others thrive too. About the role Are you a Software Engineer that wants to actually see the real-world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. At Made Tech, we're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. Have we caught your interest? Please read on What does the job entail? We primarily write and deliver custom software for the public sector. We work across central and local government, as well as in health, and our past lies in the technology startup world. Technical excellence for us isn't about delivering to feature lists. We place a strong emphasis on outcome-based delivery; ensuring our customer's goals are understood and achieved with the technology we deploy. Senior Software Engineers find themselves working on a variety of different problems from monoliths to microservices, upskilling colleagues and customers, always finding themselves learning from others, while constantly striving to be nice humans Our teams have used Java, Ruby, Python, ES6 with React, as well as C# with .NET Core. We don't limit ourselves as a company and we expect all our Engineers to be keen on learning new technologies. Automation is important to our teams, so we make sure there is a CD pipeline set up to build, test, and release many times per day. High performing software delivery teams need to be empowered to iteratively and rapidly deliver changes all the way through to production. To do this we combine our extensive cloud automation knowledge with DevOps culture. We ensure we document our architecture and infrastructure as code, using technologies such as Terraform and OpenAPI. Containerisation is a big part of empowering our teams to develop, deploy and scale their applications, but so too is using AWS Lambda and avoiding the complexity of stateful services altogether. Right tool for the job. For us, DevOps is about culture rather than roles and titles. Even though this role is for someone with strong DevOps experience, the biggest impact you will have is coaching and helping teams use the platforms you build. You won't be building infrastructure in isolation or charged with deploying other peoples work into production. You'll empower teams with the mantra: you build it, you run it! We grow a team of language agnostic engineers, which you might already consider yourself to be, who are versed in a mix of paradigms such as object-oriented, functional, declarative, event-based and aspect-oriented. To create this environment our Senior Software Engineers need to embrace sharing their knowledge and skills with others, and they need to keep an open mind - we'd love to hear some examples of mentoring, coaching and growing team members. Maybe you will have written some blog posts about your discipline, or perhaps even delivered a talk or two. What experience are we looking for? We want our teams and individuals to grow. If you don't have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the following Written code with tests Delivery in an agile environment Worked across a variety of programming languages Worked with at least one Cloud platform Worked with databases Worked with APIs Debugging experience in a range of systems Evidence of self-development - we value keen learners Drive to deliver outcomes for users Desire to mentor others Nice to Haves Consultancy experience Working directly with customers and users Working within multidisciplinary teams with product, design, and technology working within the same cycles Showcasing and presentation skills Agile practices such as Scrum, XP, and/or Kanban Pair programming - we pair around 50% of the time Writing code with test-driven development Component-based design techniques such as using pattern libraries, styled-components, CSS-in-JS, BEM, and/or SUIT CSS Debugging infrastructure Building and maintaining CI/CD pipelines The React ecosystem including a test-driven approach Infrastructure as code technology like Terraform and Cloud Formation Familiarity with architectural and design patterns Use of architectural decision records Benefits at Made Tech and Application Support Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers women-in-tech Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: ️ 30 days Holiday - we offer 30 days of paid annual leave ️ Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. Made Tech helps UK public sector organisations build and run better digital services. Our Cyber practice sits at the heart of that mission - working alongside government departments, agencies, and critical national infrastructure owners to improve how they detect, respond to, and learn from cyber threats. As a Lead Security Analyst, you'll be the most senior analyst on your engagement, setting the technical direction for the SOC and owning the quality of what the team produces - from detection engineering to threat-hunting to incident response. This isn't a role where you disappear into a ticket queue. You'll shape the threat-landscape narrative for your engagement, drive the detection backlog, and build the capability of the analysts around you. That means pairing on complex investigations, setting tradecraft standards, and making sure the team's detection content is version-controlled, peer-reviewed, and continuously improved - not left to age in a SIEM. You'll also be the trusted technical interface for client security stakeholders, translating what the SOC is seeing into the language that informs decisions. The UK public sector context matters here. You'll align your work to NCSC guidance, the Cyber Assessment Framework, and OFFICIAL handling requirements - not because compliance is the goal, but because those frameworks reflect the real risk environment your clients operate in. You'll engage with cross-government security communities, feed detection content and runbooks back into the Cyber practice, and help grow a bench of analysts who can operate at the same standard. Key Responsibilities Set the detection engineering standard - author, tune, and peer-review detections in KQL, SPL, EQL, or Sigma; manage the false-positive backlog; map coverage to MITRE ATT&CK; and train L1/L2 analysts to write and tune detections themselves. Own the threat-landscape narrative for your engagement - turn intelligence from NCSC advisories, sector feeds, and threat actor reporting into hunt themes, coverage gap analysis, and detection priorities that the SOC and client stakeholders can act on. Run the intelligence cycle as a managed discipline - maintain a collection plan, produce timely and rigorous intelligence products, and build feedback loops that keep the cycle honest and improving. Establish and lead security incident response practice - build playbooks, define the severity model, run exercises, and lead the team's response to significant incidents; run blameless post-mortems that the team actually learns from. Design the log and telemetry pipeline that detections run on - including bespoke application telemetry in cloud environments, not just commodity endpoint feeds; ensure the right signals are collected, parsed, and retained for both detection and investigation. Be the trusted technical interface for client security stakeholders - communicate what the SOC is detecting, investigating, and covering without losing fidelity; surface risks early and honestly, and align the team's priorities to the client's risk picture. Grow the analysts around you - pair on detection authorship and incident response as a default, set pairing as the team norm, and actively build the capability of L1 and L2 analysts through structured mentoring and coaching so knowledge isn't concentrated in one person. Contribute to the Cyber practice beyond your engagement - feed detection content, runbooks, and lessons learned back into shared practice resources; contribute to analyst assessment and hiring; and engage with public-sector security communities including NCSC CISP and relevant ISACs. Skills, Knowledge & Expertise We're looking for someone who holds one of the following, or an equivalent senior cyber operations leadership credential: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) CompTIA Advanced Security Practitioner (CASP+) Experience leading detection engineering in a SOC or similar environment - including writing and tuning detections in KQL, SPL, EQL, or Sigma, and managing coverage against MITRE ATT&CK Experience designing or improving a log and telemetry pipeline, including application-level telemetry from cloud-hosted services (AWS is a strong preference at this grade), with an understanding of how to design monitoring for failure modes and degraded states Evidence of running the intelligence cycle as a managed discipline - collection planning, production, and feedback - rather than consuming finished intelligence Working knowledge of UK government security standards and frameworks, including NCSC CAF Objective C, GovAssure, and OFFICIAL handling requirements Experience establishing incident response practice - playbooks, severity models, and exercises - not just responding to individual incidents Evidence of growing the technical capability of less experienced analysts through pairing, structured mentoring, or coaching, including setting clear goals and tracking progress over time Experience anchoring delivery on client outcomes rather than task completion - challenging the brief where it serves the client and making value visible rather than reporting effort Evidence of contributing reusable assets - detection playbooks, runbooks, templates, or accelerators - back into a practice or community, rather than leaving knowledge within a single team Tools and practices Familiarity with SOAR tooling and automation of triage and enrichment workflows Experience working in Kanban-led operating models, including managing triage queues, WIP limits, and class-of-service for incidents Experience running or contributing to skills-based technical assessments that evaluate demonstrated capability rather than credentials or years of experience Made Tech sponsors attainment of recognised cyber certifications for staff in scope. If you don't yet hold the essential credentials listed above but are working toward them - or can demonstrate equivalent capability through your experience - we'd still like to hear from you. Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.