Pathfinder

IT Support Analyst with Microsoft 365, Windows systems and networking experience required by a digital technology solutions provider. In this role you deliver both first and second-line support across infrastructure and end-user systems during a key period of team cover. This is an Inside IR35, three-month fixed-term contract based on-site in Bromborough, with potential to extend on a rolling monthly basis. The internal IT team supports over 150 users across multiple UK sites, working with a varied technology stack in a hands-on environment. The role offers exposure to both operational support and project-based work within a close-knit team. Responsibilities: Deliver first and second-line support across Microsoft 365, hardware, and core systems Maintain, configure and troubleshoot laptops, desktops and user peripherals Support network functions including VLAN, Wi-Fi, and switch configuration Administer user accounts via Active Directory and Azure Manage and resolve helpdesk tickets in line with internal SLAs Required: Strong experience supporting Microsoft 365 and Windows environments Proven ability to handle both first and second-line support tasks independently Working knowledge of networking principles including VLANs and Wi-Fi Experience with Active Directory and user administration Ability to work fully on-site, five days per week Offer: Fixed-term contract, based on a circa 30,000 - 33,000 per annum On-site role in Bromborough Monday to Friday, standard hours Initial three-month term with monthly extensions possible

Project Manager, Permanent, Up to 45,000, London (Hybrid) Project Manager with IT MSP experience, IT knowledge, and strong organisational skills required by a London based IT managed service provider. In this role you coordinate and support the delivery of complex technical projects with direct client involvement. This position is within the project management office of an IT MSP, supporting internal teams and client stakeholders across varied infrastructure and systems projects. Responsibilities: Coordinate project engineers and delivery timelines Support project planning, scheduling, documentation, and budgets Manage technical projects from initiation to closure Prepare team plans, checkpoint reports, and closure documentation Ensure engineer time logging and task completion Engage with clients to keep projects on track Use provided training to manage projects independently Required: Experience in an MSP environment IT background with technical understanding Strong organisation, attention to detail, and communication skills Ability to manage time effectively and work independently High standard of written English and grammar Problem-solving skills and customer service orientation Preferred: PRINCE2 qualified Experience using a ticketing system Benefits: Hybrid working (2 days remote / 3 days in office) 20 days holiday plus bank holidays plus birthday Fully funded certifications, exams and structured career paths Healthcare scheme, gym membership, Cycle to Work, discounts, regular social events, and more Get in touch to find out more.