Turning Point

Job Introduction Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. We need a passionate and experienced person to take on the role of Insight Performance & Data Manager as part of our growing Insight team. The post is a fixed term 18-month contract to support the Insight team to cover evolving business need. The first 6-months of the role will be based in our Bristol service, supporting this service in the early stages of its contract, helping to embed Insight and Performance practices and strengthen service delivery. The following 12-months will shift focus to supporting the wider Insight team across other contacts and projects for 2026-27, providing Performance & Data expertise in our existing services and supporting new contracts where required. This will involve working closely with Insight, Operational and Transformation teams to ensure excellent Data and Performance support is delivered. This is a hybrid role, and the successful candidate will be required to work from our Bristol service 2-3 days per week during the first 6 months. The role will continue to be hybrid in the second phase, but will require some travel to our other services nationally, flexible working arrangements will be discussed. Role Responsibility You will be adept at setting up and responding to regular and ad-hoc reporting requirements which cover varied audiences from team level to senior management team and up to commissioner level. You will help find ways to showcase performance and celebrate the great work our services and staff deliver, looking beyond commissioner and contract KPIs and into best practice. You will be able to demonstrate you can get the best out of teams, using your aptitude for leadership, influencing others to be the best they can be. We are looking for a self-starter with the ability to quickly research and understand the social value of the work we do, alongside that of our local, regional and sector competitors. You will also help provide information to improve operational effectiveness and, consequently improve the quality of lives for the people we support. The Ideal Candidate You'll be experienced in the preparation and command of large volume data and able to navigate databases and Excel with ease. You can compile engaging data which will drive performance, tell the story, and really add value for the service, its staff, and its service users. You will be an excellent communicator, and able convert complex problems into manageable (bite-sized) solutions. This will include collaboration with others in and out of the organisation to agree the logical/best approach. Experience working with client management systems would be advantageous, particularly in supporting implementations of services or new workstreams and helping services to improve performance and data quality Experience in line management or supervision of direct reports is desirable, particularly in supporting team development, performance management, and day-to-day coordination. You do not need to have experience working in health and social care or with substance misuse and public health data sets, although knowledge in these areas would be advantageous. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Insight Performance Data Manager Role Profile .pdf Apply

Job Introduction Do you want to use your business acumen, performance analysis and improvement skills for good? Turning Point is a large Social Enterprise supporting around 100,000 marginalised and disadvantaged people across the country each year. We need a passionate and experienced person to take on the role of Insight Performance & Data Manager for our Somerset Substance Use Treatment Service, as part of our Insight team. The role is based at our Yeovil service but allows for hybrid working. The expectation being a minimum of 2 days per week in the office. The interviews will be held remotely on Wednesday 10rd December 2025. Role Responsibility You will need to respond to regular and ad-hoc reporting requirements which cover varied audiences from team level to senior management team and up to commissioner level. You will help find ways to showcase performance and celebrate the great work our services and staff deliver, looking beyond commissioner and contract KPIs and into best practice. You will be able to demonstrate you can get the best out of teams, using your aptitude for leadership, influencing others to be the best they can be. We are looking for a self-starter with the ability to quickly research and understand the social value of the work we do, alongside that of our local, regional and sector competitors. You will make recommendations and suggestions on where our services and organization should go. You will also help provide information to improve the operational effectiveness and, consequently improve the quality of lives for the people we support. The Ideal Candidate You'll be experienced in the preparation and command of large volume data, able to navigate databases and Excel with ease, in order to compile engaging data which can drive performance, tell the story, and really add value for the service, its staff, and its service users. You will need to know how to convert a complex problem into a manageable (bite-sized) solution. This includes collaboration with others in and out of the organisation to agree the logical/best approach. Experience working with client management systems would be advantageous, particularly in supporting service process and improving data quality. Experience in line management or supervision of direct reports is desirable, particularly in supporting team development, performance management, and day-to-day coordination. You do not need to have experience working in health and social care or with substance misuse and public health data sets, although knowledge in these areas would be advantageous. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents RC Performance Data Manager Role Profile .pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified Psychological Wellbeing Practitioner Team Leader to join the team. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. We provide excellent CPD opportunities for your ongoing growth and development. There are also many opportunities for career progression into areas of leadership or further clinical training. We also offer the opportunity to manage your wellbeing by working flexibly and, as the service is open 7 days a week there are lots of opportunities to ensure this can work for you as well as our clients. We pay incentivised rates of pay for weekend working and additional hours. This is a hybrid role - minimum 2 or 3 days in service according to service need. We offer £1,200 joining bonus (for external candidates only). Role Responsibility As a PWP Team Leader you'll be managing your own caseload, supervising PWPs and line managing trainees from across the service, and providing leadership across low-intensity service delivery. Leadership skills are essential as you will both line manage and mentor therapists, supporting their development and wellbeing and working as part of a leadership team who work closely to deliver an ethical and innovative service. The Ideal Candidate We are looking for an experienced qualified PWP with supervisory experience who is ready to take the next step into the role of Team Leader. You need a registration as a Psychological Wellbeing Practitioner with BABCP. You will need outstanding written and telephone communication skills as well as the ability to work effectively as part of a team to support staff wellbeing, waiting lists and building relationships with external providers. We particularly welcome applications from candidates with a special interest in cultural diversity, long term conditions, medically unexplained symptoms, veterans, peri-natal, offenders, older adults and learning disabilities. In return, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. So, if you're ambitious and focused on helping people with mental health issues, join us and add real value to their lives, as well as your own. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents PWP Team Leader - July 2019 (1) (2).pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative NHS Talking Therapies (formerly known as IAPT) service. We support people in the local area who are having difficulty in coping and who may be suffering from a common mental illness such as depression, anxiety or phobias. Our approach embeds the notion of well-being and recovery and promotes personal responsibility for lifestyle choices and self-management of mental well-being. For our clients, this has resulted in a highly accessible and user-friendly service available across a wide geographical area. This is an exciting opportunity for an experienced practitioner with strong leadership skills to join our senior leadership team as Deputy Clinical Lead, working alongside our step 2/3 Team Leaders deputising to the Strategic Clinical lead. This post is open to any experienced NHS Talking Therapy clinician who has been in a senior role and are formally qualified and fully accredited via established IAPT training and professional bodies. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3days in the office Role Responsibility The role involves oversight of the clinical team including qualified and trainee High Intensity Therapists. You will be jointly responsible for the day-to-day operation of the service, including supervision and line management of clinical team leaders and therapists, delivery of KPIs and provision of training for staff. The role will also involve leading on specific areas for the service including development of links with external organisations as well as internal development projects. You will work closely with the strategic clinical lead and the senior leadership team to manage clinical and operational issues, and will have line management and clinical supervision responsibilities for team leaders and other clinical staff as required, as well as shared responsibility for designated management duties such as recruitment, line management and performance management. You will have the opportunity to become involved with quality improvement projects and other initiatives that enhance the service user experience and will be responsible for providing reports and data around performance as appropriate. The post holder will utilise research skills for audit, policy and service development and research. The Ideal Candidate As well as being an accredited High Intensity Therapist and trained supervisor, you will also have experience of developing a substantial service provision including management, service development and evaluation and providing expertise through teaching and supervising. A familiarity of a range of both Low and High Intensity Interventions is essential. You will have a track record of excellent collaborative working, staff development and good relationships with colleagues across mental health services. You will have experience of working in a senior role, providing management and supervision to staff within IAPT, and also experience of supporting service development and expansion in areas such as community partnerships, working with other healthcare providers, perinatal, and long-term health conditions amongst others. You will be familiar with IAPT requirements and have experience of using data to manage delivery of all key targets. Experience of working with long-term conditions is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 34 days' paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Clinical Lead Step 3.pdf Apply

Job Introduction Turning Point is a leading social enterprise committed to making a difference in people's lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You'll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities Manage and coach the payroll team to deliver accurate and timely payroll services Support the Payroll Manager and process end-to-end payroll in their absence Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues Oversee pension processing, including NHS and LGPS schemes Develop and monitor SLAs for payroll, reporting monthly and driving improvements Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements Build strong relationships with internal and external stakeholders to enhance service delivery Lead process improvement initiatives and train colleagues on new processes About You Proven leadership experience within a payroll environment Strong analytical skills with the ability to interpret complex data and trends Knowledge of payroll regulations and statutory requirements Proficient in Office 365 and comfortable with process improvement initiatives Level 5 CIPP qualification or equivalent experience (advantageous) Enthusiastic, solution-oriented, and committed to delivering outstanding customer service Why Join Us? At Turning Point, we value innovation, inclusion, and continuous improvement. You'll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job - we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Deputy Payroll Manager .pdf Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified High Intensity CBT Team Leader / Step 3 team Leader to join the team. The service in Luton provides person-centered, holistic and accessible wellbeing services which are flexible and creative, easy to access and navigate and responsive to the needs of local people. The service contributes to tackling inequalities in health through promoting and supporting people to develop healthier behaviours and lifestyles in the context of their own local communities. As well as supporting the community with improving their physical and emotional heath, we also prioritise our staff wellbeing. We're based at Active Luton gyms and community centres, which all staff can access and use freely. We offer regular masterclasses to upskill our therapists and support their career development as well as opportunities to access additional modality training. Role Responsibility You will join our team in Luton, working in and around the district, where we specialize in evidence-based psychological therapies. Alongside vast experience of working within Mental Health, you will also have experience of leading and managing teams with a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will also manage your own caseload and inspire your team to meet both service and individual targets, having an IAPT Supervision Course under your belt would be helpful too, but not essential. In addition to talking therapies, we offer healthy lifestyle programmes including NHS stop smoking, health checks, and exercise on referral, social prescription, weight management and support with physical activity for people with long term health conditions. The Ideal Candidate You will need to hold a qualification in Cognitive Behavioural Therapy and have BABCP accreditation. Alongside extensive experience of working within Mental Health, you'll have a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will need experience of supervising a team in a similar role. In return, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. You will also be able to make use of our digital platform. The service operates across a variety of days and hours to include Saturdays and evening work to support our clients when they need it most, therefore we offer flexible working hours to promote a positive work life balance for our staff. We pay incentivised rates of pay for weekend working and additional hours. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Step 3 Team Leader July 2025.docx Apply

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified High Intensity CBT Team Leader / Step 3 team Leader to join the team. The service in Luton provides person-centered, holistic and accessible wellbeing services which are flexible and creative, easy to access and navigate and responsive to the needs of local people. The service contributes to tackling inequalities in health through promoting and supporting people to develop healthier behaviours and lifestyles in the context of their own local communities. As well as supporting the community with improving their physical and emotional heath, we also prioritise our staff wellbeing. We're based at Active Luton gyms and community centres, which all staff can access and use freely. We offer regular masterclasses to upskill our therapists and support their career development as well as opportunities to access additional modality training. Role Responsibility You will join our team in Luton, working in and around the district, where we specialize in evidence-based psychological therapies. Alongside vast experience of working within Mental Health, you will also have experience of leading and managing teams with a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will also manage your own caseload and inspire your team to meet both service and individual targets, having an IAPT Supervision Course under your belt would be helpful too, but not essential. In addition to talking therapies, we offer healthy lifestyle programmes including NHS stop smoking, health checks, and exercise on referral, social prescription, weight management and support with physical activity for people with long term health conditions. The Ideal Candidate You will need to hold a qualification in Cognitive Behavioural Therapy and have BABCP accreditation. Alongside extensive experience of working within Mental Health, you'll have a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will need experience of supervising a team in a similar role. In return, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. You will also be able to make use of our digital platform. The service operates across a variety of days and hours to include Saturdays and evening work to support our clients when they need it most, therefore we offer flexible working hours to promote a positive work life balance for our staff. We pay incentivised rates of pay for weekend working and additional hours. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Step 3 Team Leader July 2025.docx Apply

Job Introduction Please Note: A Full UK Driving License and Access to a Vehicle is an Essential Requirement. Do you want to help build a brighter future for communities and individuals in Taunton doing a highly rewarding job. Turning Point's drug & alcohol services are currently expanding during a really exciting time in the sector with new funding and investment. We have a range of roles for people passionate about supporting others to make change. We have roles in different teams including: Community based treatment services: providing assessment, coordinating treatment and working partnership to support individuals. The roles include delivering structured psycho-social interventions in group and one to one level to enable our service users to acquire thinking skills and behaviours to make lasting change. Homeless outreach provision: Targeting homeless individuals, offering a flexible and outreach response to highly vulnerable individuals sleeping rough or living in temporary accommodation Criminal Justice rehabilitation/recovery services: working closely with the Probation Services, Prisons and Police to provide a rapid, tailored response to individuals that support their recovery and rehabilitation As a Recovery Worker we offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility Recovery workers act as 'key workers' to a caseload of service users, supporting them to decide their goals around treatment and develop plans to achieve these. The role includes maintaining regular contact with your clients, offering advice, information and psycho-social interventions as well as providing assessments, risk management planning and working closely with our clinical staff around prescribing needs and partner agencies. No day is the same in this role but an ability to communicate effectively with a range or service users and colleagues, an ability to manage different tasks and a commitment to Turning Point values are essential. You may have lived experience of substance use/mental health/homelessness (self or a significant other), come with experience supporting people in health and social care or just have a keen interest in supporting this group; if your values are right, we have a role for everyone. The Ideal Candidate You'll have an understanding of substance and alcohol use and the challenges and opportunities for individuals on a recovery journey. However, we also recognise that many people have transferrable skills from other backgrounds such as mental health, housing or other health and social care provision. The roles are varied, so flexibility, an ability to work dynamically on a one to one and group basis and knowledge of relapse and other barriers to recovery will be vital but we can help to shape these skills where needed. We also look for candidates with excellent communication skills and who share our values as an organisation. We value individuals with lived experience but also those who are just interested in this line of work; our Trainee Recovery Worker program enables individuals without all relevant experience to gain an entry level position within the organisation before moving on to other roles. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the service user experience. Your ideas will be listened to and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: • 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. • Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Recovery Worker (1).pdf Apply

Job Introduction We're committed to delivering inclusive, impactful, and user-centred solutions that drive real outcomes for the people and communities we support. We're now recruiting for an Automation and Digital Products Developer, a key technical role within our growing digital product function. Working alongside the Senior Digital Product Manager and Senior Digital Experience Manager, you'll lead the development, optimisation, and automation of digital solutions across three interconnected areas: websites (key focus), digital products, and automation and process optimisation initiatives. This is an exciting opportunity to use your technical expertise to deliver secure, scalable, and innovative solutions that improve how people engage with our services and how our teams work behind the scenes. If you're passionate about building high-quality websites, creating digital products with impact, and using automation to drive efficiency and innovation, we'd love to hear from you. The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings. Main Responsibilities As Automation and Digital Products Developer, you will: Lead the technical delivery of websites, digital products, and automation initiatives, ensuring solutions are secure, scalable, and high-performing. Develop automation solutions (e.g. chatbots, intelligent routing, workflow optimisation) that deliver clear value for both users and the organisation. Collaborate with content, product, and operational teams to design and deliver user-centred solutions. Implement best practices in accessibility, SEO, and performance optimisation across Turning Point's digital estate. Support technical lifecycle management, ensuring solutions remain effective, secure, and aligned with evolving needs. Champion modern development practices and contribute to defining our technical architecture and standards. Explore and introduce new tools, technologies, and approaches that enhance digital delivery and automation. The Ideal Candidate We're looking for a skilled and forward-thinking developer who thrives at the intersection of technology, user needs, and organisational impact. You'll be someone who: Has proven experience delivering technical solutions across websites, digital products, and/or automation initiatives. Is confident with modern web development (HTML, CSS, JavaScript, frameworks) and has a strong understanding of accessibility and performance standards. Can build and integrate automation solutions using low-code/no-code platforms, RPA, chatbots, or intelligent routing tools. Understands content management systems (e.g. Kontent.AI) and SEO best practices. Enjoys working in agile, cross-functional teams, translating product and design requirements into robust technical solutions. Brings knowledge of secure development practices, data privacy, and risk management. Is curious, innovative, and committed to continuous learning. Desirable experience includes mobile app development, cloud platforms (e.g. Azure), CI/CD pipelines, data integration, and API development - though we're most interested in your ability to deliver great solutions and grow with the role. Why Join Us? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Automation and Digital Products Developer - Role Profile.pdf Apply

Job Introduction Everyone's Turning Point is unique. It's the moment when they realise they've made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That's where you come in. You'll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you'll support them to take control, improve their quality of life and face the future with confidence. We are looking for a dedicated, passionate and skilled Recovery Support Worker to join our new team at Beach House. The service provides high support housing to service users with enduring mental health backgrounds. The service consists of 8 flats and offers a full recovery and rehabilitation package to our service users. We aim to support and assess on-going needs of our service users to build on their existing skills while learning new ones. All service users are allocated to a named Support Worker. Service users are required to fully participate in the process of planning their care, which includes attending support/key work sessions with staff; this time is for clients to discuss any issues or areas of concern they may have, or perhaps go out for a coffee/trip to local activities, or be supported with a practical task in their flat such as cleaning or laundry. Role Responsibility You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. You will work alongside members of the service user's circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals. Your typical duties will include: providing support and guidance to service users administering medication daily record keeping and incident report writing running group activities help with inducting new staff members upholding the cleanliness of the service to adhere to infection prevention control measures You will be required to work in a flexible manner on a roster basis including office hours, evenings, some weekends and sleep-ins. The Ideal Candidate Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude. We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals. We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply

Job Introduction You'll be based at our SE London (Southwark) based low support residential services for 14 men with a history of offending and complex presentation that may include dual diagnosis. As part of our social care team, you will work in partnership with clinicians employed by South London and Maudsley NHS Foundation Trust, as well as with our partners within probation/police services. Passionate about supporting people, this position will provide you with an opportunity to enhance your own life and career too, as you make this role your own as part of our friendly, multidisciplinary team. Role Responsibility Join our team and you will be working within the context of a psychologically informed service, responsible for your own caseload, undertaking & formulating risk assessments, and putting effective personalised, recovery-based care and support plans in place. In a role where no two days are the same, you will engage with our residents through group work and activities that may involve therapeutic principles, and will be providing individual support to enable the residents to make informed choices about their future. You will be required to work 37 hours per week, in a shift pattern which ensures the service is staffed 7 days a week. The Ideal Candidate You'll need previous relevant experience of using a person centred approach in a mental health setting and a good understanding of the complex needs of individuals we support. You must be capable of prioritising your own workload and using your initiative. Experience of working with individuals who have forensic histories would be an advantage. An effective team player, with a proven track record as a supervisor/line manager. You will possess excellent communication skills, a flexible recovery focused approach, a positive attitude and be able to adapt in a changeable environment. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply

Job Introduction At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes. An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Drug and Alcohol Recovery Worker based in our Homelessness team, and working across our three hubs in North, South and Central Bristol, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. We offer a starting salary of £25,116 rising each year in line with our pay progression salary bands, rising to £29,383 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility The successful candidate will support the Homelessness Team in taking a hands-on approach to reducing drug related harm in Bristol. This will include managing a case load of clients seeking harm reduction advice, Opiate Substitution Therapy (OST) and/or Tier 4 (in-patient) treatment. You will spend much of your time working alongside key partners so the ability to manage relationships with housing services, primary care and mental health services, are essential. The successful candidate will work in partnership with the wider Bristol Horizons teams in delivering the ambitions of the Horizons service. To do this you must be organised, resilient, focused, able to work in a team or independently, have good communication skills, and be innovative in your approach. As well as the responsibility of having a case load, your regular duties will include: Providing harm reduction interventions such as Naloxone, needle exchange and Blood Bourne Virus (BBV) Testing Street Outreach Hostel Inreach This is an exciting opportunity for the right candidate to play an integral role in a new and developing service. The Ideal Candidate Having handled a significant caseload in a busy environment as a Recovery Worker, Outreach Worker or similar, you'll have a deep understanding of substance use and homelessness. It's an extremely varied role, so flexibility and knowledge of relapse and other barriers to treatment will be vital. Completing assessments with new service users, delivering key working sessions, compiling risk assessments and risk management plans, care planning and reduction plans are just some of the varied duties you will be providing. Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role. Holding a full driving licence and having access to a car is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Recovery Worker Role Profile.pdf Apply

Job Introduction This exciting new development within Nottingham County welcomes enthusiastic applicants to apply for this rare opportunity to be involved in shaping a brand new service, that will support individuals with complex mental health needs. Wood Street is a supported living service which will provide accommodation and support to people who may have dual diagnoses, a history of drug and/or alcohol use and/or forensic histories. Passionate about people, you'll enjoy the scope - supporting individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with people to help them achieve their potential. You will form part of a wider supportive team within the region and there is the opportunity for growth in the future. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused interventions, through key working sessions and group work. People's lives can be truly changed with the help of your support, as you enable and prepare people to gain new skills and help find ways to promote long-term recovery. As a Recovery Worker, you'll work with individuals on their recovery journey, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping people to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota consisting of day, evening and waking night shifts including alternate weekends. The Ideal Candidate Preferably with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done, using your initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with differing needs and complexities, is genuinely interested in helping people, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17 (1) (1).pdf Apply

Job Introduction At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Beacon Lodge is a mental health step down unit that supports people to transition from acute mental health wards back into the community. Passionate about people, you'll enjoy the scope and support individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota consisting of 12 hour day and waking night shifts including alternate weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply

Job Introduction Everyone's Turning Point is unique. It's the moment when they realise they've made a small, but important, step forward. Very often, that small step is the start of something bigger. But only when the right support, advice and services are in place. That's where you come in. Alfred Minto House is a well-established specialist residential service that works with ten men with mental health difficulties and forensic histories. We aim to support individuals to continue their journey of recovery in a community setting. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. You will be required to work 37 hours per week, in a shift pattern including sleep-ins and weekends. You have one weekend on and one weekend off, rotas are completed at least two months in advance and there is always room for flexibility, providing the needs of the service are met. The Ideal Candidate Preferably with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17 (1).pdf Apply

Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team, commencing prior to go live. At Turning Point, we support people across the UK with mental health issues. As a Recovery Worker, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Passionate about people, you'll enjoy the scope and support individuals to gain the skills to live independently. With an emphasis on key working, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long term recovery. As a Recovery Worker, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota which includes evenings, weekends and waking night shifts. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team, and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? Being a member of our bank is a fantastic opportunity to work flexibly around your existing commitments, giving you control over when you want to work in order to suit your own circumstances. But not only that - being employed by Turning Point will also give you access to many of our rewards! Your annual leave entitlement will accrue as you work, to the equivalent of 29 days a year. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point Attached documents MH-RecoveryWorker-generic-27March17.pdf Apply

Job Introduction At Turning Point, we support people with learning disabilities across England. As a Team Leader, you'll make a real difference to the lives of the people we support as you provide high quality services that support each of our service users to achieve their full potential. Passionate about people, you'll enjoy the scope and support to enhance your own life too, as you make the role your own and lead by example Both of our services are 24 hour, supported living services, where we support 3 individuals in with service and 1 individual in the other service. All those we support have learning disabilities and complex needs and require the correct support to live independently within their own home. People that we support here have a mixture of communication, mobility and health needs and these would be described as quieter environments where we tailor our services to enable people to be as independent as possible. We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. Raising the bar for person-centred care, you'll provide support, which means not only putting their well-being first, but building and maintaining relationships with their families and friends. Role Responsibility You and your team will develop flexible and realistic support plans and risk assessments with the individuals you support and in collaboration with family members and other professionals, ensuring that the support plans reflect each person's needs, goals and aspirations. Part of the role will include reviewing support plans and risk assessments, liaising with health professionals, chairing a variety of meetings, completing Mental Capacity Assessments, holding Best Interest meetings and completing DoLS applications. The Ideal Candidate We are looking for Team Leaders who can quickly adapt within busy and changeable environments. Not only will you need the ability to lead a team of Support Workers on a shift, allocate work and delegate tasks, you will be expected to directly line manage a team of support staff. This will include managing and overseeing the rota, sickness, supervisions and appraisals, managing performance issues, coaching and mentoring. We expect our Team Leaders to bring the strong communication skills needed to tailor their message to a variety of audiences. You should be a team player with some experience gained in the care sector - preferably a working knowledge of supporting individuals who have a learning disabilities, Physical disabilities and health issues. We will offer a varied and interesting training and development package to develop you as a line manager and support you in the role. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 29 days' paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits . We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents LD-TeamLeader-generic-Jan15.pdf Apply

Job Introduction Locations: Central Hub Brunswick Square, North Greenway Community Centre, South Symes Community Centre. The IPS team manager will be assigned to one of the above hubs but expected to work across all our Bristol premises as required. An exciting opportunity has arisen to join our new Bristol service, Horizons to set up a specialist employment team using the Individual Placement & Support (IPS) model. This service is a vibrant new partnership delivering substance use treatment and recovery services across Bristol. Turning Point has partnered with Bristol Drugs Project to ensure continued local expertise whilst championing a fresh approach, alongside seven other local and national providers: The Nelson Trust, Hawkspring, One 25, Southmead Development Trust, Southmead Project, Wellspring Settlement, and Release. Our partnership draws upon decades of experience delivering substance use services in Bristol and nationally, with specialist knowledge around diverse local communities, and the community insight which only comes from hyper-localism. As IPS Team Manager you'll have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from drug and alcohol use, leading a team to work with them to help them find employment. As a IPS Team Manager, we offer a starting salary of £35,490 rising each year in line with our pay progression salary bands, rising to £41,518 per year. (Dependent on experience you may be offered a starting salary above the initial starting salary). Role Responsibility As IPS Team Leader in Horizons Bristol service, you will manage a team of employment specialists workers holding caseloads of substance using clients in treatment who would like help to find employment. You will have experience in the delivery of specialist employment services and a passion for making a difference to the lives of the people we support. Partnership working will play an important role in your day-today work and you will have experience in building and maintaining excellent relationships with local organisations/employers to support the work of your team. Internally you will work closely with other managers and staff from teams across the Horizons service, and the wider Bristol substance use system, to ensure the IPS service is fully integrated into the service and is receiving necessary volumes if referrals. The Ideal Candidate Essential Requirements Proven track record in delivery of employment services In depth knowledge of IPS service delivery Experience of supervising a team or, if new to management, supporting, mentoring or coaching colleagues/volunteers; Experience of working towards achieving individual and team objectives Numeracy, literacy and IT skills Effective oral and written communication skills, and ability to adapt communication to suit the audience, e.g. service users, commissioners or staff Good time management and able to work to deadlines A participative leadership and management style in normal circumstances In depth knowledge and understanding of the complex and multiple disadvantage faced by people using substances A demonstrable commitment to a values-led approach to working with service users with a substance use issue. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 32 days' paid holidays a year, increasing with each year of service up to 34 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents IPS Team Manager Role Profile.pdf Apply

Job Introduction We have an opportunity as a Supported Living Manager (who will also be the Registered Manager) to join our services in Salford and Bolton where we provide 24 hour supported living support for adults that live with Learning Disabilities and additional health issues. As Supported Living Manager, you will be responsible for 18 homes across the area. We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible. Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference - not a profit organisation. Whatever your reason, you'll enjoy working with like-minded people who believe in inspiring people to create positive change. Role Responsibility As the Supported Living Manager, your focus will always be on ensuring the delivery of consistently high-quality services. You and your team will develop and maintain flexible and realistic support plans using our excellent digital care management system in collaboration with the people we support, family members and other professionals. You will be responsible for everyday operational management. This position would also suit a Team Manager/Team Leader someone who currently has management responsibilities, who is looking to take that next step in their career into a more senior management position. You will be managing a team through a time of change and having a background in a supporting living setting will be an advantage. Flexibility is essential and you should also have a full driving license and access to a car. The Ideal Candidate Desirable Experience and Skills Demonstrable management experience within the care sector, customer service environments, or broader business operations. Ideally, prior experience working within the learning disability sector. Exceptional candidates without this background may still be considered. Strong understanding of Care Quality Commission (CQC) regulations, with the ability to effectively apply this knowledge in the management of regulated services. A track record of enhancing service delivery through creative thinking, innovation, and continuous improvement. Experience overseeing multiple properties, service locations, or small business units. Comprehensive understanding & knowledge of supported living models, including operational and person-centred care principles. Experience managing budgets, with a clear understanding of financial controls and the ability to maintain services within agreed financial parameters. Skilled in team leadership, managing staff teams, including talent development, performance management, and fostering a positive workplace culture. Personal qualities that inspire and motivate staff, with the ability to delegate effectively and nurture leadership within the team. Excellent verbal and written communication skills, with the ability to engage confidently with diverse audiences. Ability to work collaboratively with Commissioners, external stakeholders, regulatory bodies, and other partners involved in service delivery. Willingness to participate in an on-call rota as part of service management responsibilities. About us Across the varied regions, sectors and settings we operate within, our organization is held together by a shared vision - and our people are connected by the same values. These include belief in potential, creating environments where everyone can thrive, confidence in communication, embracing positive change and always treating each other as individuals. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Supported Living Manager JDPS1 (2).pdf Apply

Job Introduction 12 month FTC maternity cover At Turning Point, we support people with substance misuse issues across the country. As a community based Clinical Services Manager in our City & Hackney service, you'll make a real difference to their lives of those experiencing difficulties from drugs and alcohol use. Passionate about people, you'll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So, if you're ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Role Responsibility As a Clinical Services Manager, your vital role will involve a wide range of clinical duties, overseeing the prescribing and wellbeing clinics, completing audits and supporting safeguarding. You will also take the lead for aspects of the clinical governance of the service and some key performance indicators. You will lead your team to deliver the same high standards that you do, by providing clinical supervision to nurses, completing appraisals, delivering training and of course, ensuring that all they do is in line with the clinical code of conduct. A portion of your role will be providing a level of clinical interventions reflecting your high level of clinical skills and expertise As a member of the service senior leadership team, you will have a real opportunity to help shape service delivery and contribute to delivering clinically excellent services. The Ideal Candidate An inspiring role model, we'll expect you to already have experience in a drug and alcohol setting. Building relationships with colleagues, commissioners and service users alike will be a big part of what you do, we're also looking for a Clinical Services Manager who can confidently engage and influence people. A working knowledge of safeguarding, substance misuse issues and legislation is key - as is the ability to recognise indicators of substance misuse and the issues that service users might face. The role requires a high level of experience within the problematic substance use field, although desirable if you are not a qualified NMP we will support you in gaining this qualification. In addition to the above we are seeking to appoint an individual who can also bring Turning Point's core values to the role: We believe that everyone has the potential to grow, learn and make choices We all communicate in an authentic and confident way that blends support and challenge We are here to embrace change even when it is complex and uncomfortable We treat each other and those we support as individuals however difficult and challenging We deliver better outcomes by encouraging ideas and new thinking We commit to building a strong and financially viable Turning Point together About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: 26 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 28 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents SM - Clinical Services Manager (1).pdf Apply