Compass Point Recruitment

10 job(s) at Compass Point Recruitment

Compass Point Recruitment Bury St. Edmunds, Suffolk
Feb 23, 2026
Full time
Workshop Manager Location: Bury St Edmunds, Suffolk Salary: 35,000 - 40,000 per annum Hours: Monday to Friday, 8:30am 5:00pm Compass Point Recruitment is proud to be partnering with a highly regarded business within the agricultural sector to recruit a Workshop Manager based in Bury St Edmunds. This position is responsible for overseeing both the service workshop and parts department, ensuring smooth and efficient daily operations, outstanding customer service, and strong commercial performance. You will lead from the front, managing people, processes, and customer relationships while contributing to the continued growth and long-term success of the business. As Workshop Manager, you will take full responsibility for the performance of both the workshop and parts functions. Key Responsibilities: Oversee the day-to-day operations of the service workshop and parts department Lead, motivate, and develop a team of service technicians and parts staff Act as the primary point of contact for customers, delivering exceptional service and building long-term relationships Plan, schedule, and manage workshop workloads to maximise efficiency and productivity Manage parts ordering, stock control, inventory levels, and supplier relationships Prepare estimates, job cards, invoices, and warranty claims accurately and efficiently Drive service and parts sales to achieve departmental targets Monitor KPIs, analyse performance data, and implement improvements to increase profitability Ensure full compliance with health & safety legislation and company policies Resolve customer queries and issues promptly and professionally Skills & Experience Required: Proven experience in a Service Manager, Parts Manager, Workshop Manager, or similar leadership role Industry background within agricultural machinery, trailers, automotive, or plant machinery preferred Strong leadership skills with the ability to manage, motivate, and develop a team Excellent organisational and problem-solving abilities Customer-focused mindset with strong communication skills Confident IT skills and experience using workshop or parts management systems Commercial awareness with a track record of driving performance and achieving targets What's on Offer: Competitive basic salary + target earnings Excellent benefits package Opportunity to join a respected and growing business within the agricultural sector A varied and autonomous leadership role with genuine scope to make an impact If you are a proactive and commercially minded leader looking to take the next step in your career within a dynamic and growing organisation, we would love to hear from you.
Compass Point Recruitment Holywell Row, Suffolk
Feb 22, 2026
Seasonal
Job Title: Customer Service Coordinator (Temporary 3 Months) Location: Mildenhall Hours: Monday to Friday, 9:00am 5:00pm Pay Rate: 13 per hour Overview We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing orders accurately and efficiently Coordinating with internal departments to ensure timely delivery of products/services Resolving customer queries and complaints in a professional manner Updating and maintaining accurate records on internal systems Supporting the wider team with administrative duties as required Skills & Experience Required Previous experience in a customer service or coordination role Strong communication skills, both written and verbal Good organisational skills and attention to detail Confident using Microsoft Office and CRM/order processing systems Ability to manage multiple tasks and prioritise workload effectively A positive, team-focused attitude What's on Offer Immediate start available Full-time hours (MondayFriday, 9am5pm) Competitive hourly rate of 13 per hour Friendly and professional working environment This is an excellent opportunity for someone looking for a short-term position within a well-established business in Mildenhall.
Compass Point Recruitment Bury St. Edmunds, Suffolk
Feb 21, 2026
Full time
Job Title: Demand Planner Location: Bury St Edmunds, Suffolk Contract Type: Full-Time, Permanent Working Hours: 8:30am 4:30pm Compass Point Recruitment is partnering with a rapidly growing business in Suffolk, who are seeking an experienced Demand Planner to support both UK and European production operations. This is a pivotal role within the supply chain team, responsible for forecasting, inventory management, and ensuring materials are available to meet customer demand efficiently. We're looking for someone analytical, proactive, and confident in decision-making, with a service oriented mindset and the ability to work collaboratively across functions in a fast-paced environment. Key Responsibilities: Develop accurate demand forecasts across finished goods, raw materials, and packaging to support production and inventory planning. Collaborate with global S&OP teams to align demand, maintain performance metrics, and ensure inventory levels are accurate. Coordinate imports from internal and external suppliers and manage stock transactions across UK and European sites. Monitor inventory to maintain operational efficiency and financial sustainability. Support production planning activities to ensure materials are available to meet customer demand and production schedules. Prepare regular analysis and performance reports for management, highlighting trends, risks, and opportunities. Identify products approaching expiry and work with global teams on rework, redistribution, or utilisation strategies to minimise waste. Lead and contribute to continuous improvement initiatives across the supply chain function. Collaborate with procurement, logistics, and operations teams to optimise processes and resolve supply chain issues. Maintain accurate planning data within ERP/MRP systems to ensure data integrity. Contribute insights and recommendations in weekly and monthly planning meetings. Experience & Skills Required: 5+ years' experience in demand planning, supply chain, or production planning , ideally within a multi-site or high-volume manufacturing environment, ideally within FMCG Experience with ERP/MRP systems (e.g., SAP, Oracle, Dynamics) is desirable but not essential. Strong understanding of demand forecasting, S&OP, capacity planning, and inventory management. Strong interpersonal and communication skills, with experience working across functions, cultures, and international teams. Proactive and experienced in contributing to or leading continuous improvement initiatives (e.g., Lean, Kaizen). Advanced Excel skills (pivot tables, VLOOKUPs, data analysis tools). Knowledge of import processes, customs requirements, or international supply chain operations is advantageous. Benefits: Competitive salary and benefits package Opportunities for progression within a growing company Supportive and collaborative working environment 25 days holiday plus bank holidays Free onsite parking Training and professional development opportunities If you're a data-driven planner looking to make a real impact on supply chain performance and production efficiency, this is an excellent opportunity. Apply today!
Compass Point Recruitment Holywell Row, Suffolk
Feb 20, 2026
Contractor
Job Title: Customer Service Assistant Location: Mildenhall Salary: 26,000.00- 28,000.00 per year Job Overview We are seeking a dedicated Customer Service Representative to join our client's team. This role involves engaging with customers via various communication channels, providing exceptional service, and supporting the organisation's reputation for excellence. The ideal candidate will possess strong communication skills, be organised, and capable of handling multiple tasks efficiently. Responsibilities Respond promptly and professionally to customer enquiries via phone, email, and live chat Provide accurate information regarding products and services, ensuring customer satisfaction Record customer interactions and update relevant data entry systems with precise details Identify opportunities for up-selling additional products or services to maximise sales potential Assist customers with troubleshooting issues and resolving complaints effectively Maintain a positive attitude and uphold excellent phone etiquette during all interactions Collaborate with team members to ensure seamless service delivery and share insights for continuous improvement Skills Proficient in data entry with high attention to detail Excellent communication skills, both verbal and written Strong phone etiquette and professional demeanour Analytical skills to interpret customer needs and provide suitable solutions Ability to up-sell products or services tactfully without being pushy Organised with the ability to manage multiple tasks efficiently under pressure Experience in a customer service environment is preferred but not essential; training will be provided If this role sounds of interest to you, then apply now!
Compass Point Recruitment Mildenhall, Suffolk
Oct 04, 2025
Full time
Position: Production Operative Location: Mildenhall Contract Type: Full-time, Permanent Working Hours: Monday to Friday, 07 30 (42.5 hours per week) Rate of Pay: 12 00 per hour (dependent on experience) We are seeking a reliable and motivated Production Operative to join a busy manufacturing business in Mildenhall. This hands-on role is perfect for someone who enjoys practical work in a fast-paced environment where no two days are the same. Key Responsibilities Assemble, disassemble, and prepare production equipment and materials Carry out cleaning, set-up, and preparation tasks to support production runs Apply finishing techniques to products to ensure quality standards are met Accurately position components, fittings, or materials as required for production Operate machinery and tools safely and effectively Assist with packaging, stacking, and palletising finished products Support with loading and unloading of delivery vehicles when required Maintain a safe, organised, and clean working environment, following Health & Safety procedures Skills & Experience Previous experience in a manufacturing or production environment (desirable) Positive, reliable, and hardworking attitude Ability to work well as part of a team If you're looking for a stable role within a supportive team and an industry where every day is different, apply today and we'll be in touch!
Compass Point Recruitment Bury St. Edmunds, Suffolk
Oct 03, 2025
Full time
Job Title: Shift Production Operative Location: Bury St Edmunds, IP28 Contract Type: Full-time, Permanent Shift Pattern: Panama (12-hour rotating days and nights) A well-established and growing FMCG business in Bury St Edmunds is looking to add a Shift Production Operative to its team. This is an excellent opportunity for someone with experience in the FMCG sector who thrives in a fast paced, hands-on environment and is comfortable with long shifts. Please note: due to the site location, a full driving license is essential. Key Responsibilities: Operate and monitor multiple mills within a 24/7 production facility Adjust and maintain milling and cleaning equipment to ensure optimal performance Maintain high product quality and consistency Maximise output while minimising downtime Adhere to all food safety and hygiene standards Keep work areas clean, safe, and organised Support both preventative and reactive maintenance tasks Accurately complete production and safety documentation Assist with tanker loading when required Skills & Experience: Previous experience working in Panama shifts Background in food production or manufacturing (advantageous) Ability to work independently as well as within a team Basic IT skills and good knowledge of health & safety practices Physically fit and confident with manual handling tasks What's in it for you: Regular overtime opportunities Job security within a family-owned business Comprehensive on the job training Clear career progression pathways Free onsite parking Company pension scheme If you're looking for a stable, hands-on role in a thriving production environment, apply today with your CV - we'd love to hear from you!
Compass Point Recruitment Bury St. Edmunds, Suffolk
Oct 01, 2025
Full time
Job Title: Weighbridge Operator Location: Mildenhall, Suffolk Salary: 27 000 per year Job Type: Permanent, Full-Time Hours: Monday to Friday, 6:00 AM 4:00 PM Start Date: Immediate Looking for a role where no two days are the same? We're looking for a Weighbridge Operator to join a busy and friendly site just outside Bury St Edmunds. If you're organised, enjoy working with people, and like keeping things running smoothly, this could be the perfect opportunity for you! Important to know: Due to the rural location and early start times, your own transport is essential. The role also involves climbing ladders and working at height a few times a day, so you'll need to be confident with that. What you'll be doing: Weighing and recording all vehicles coming in and out of the site Keeping accurate movement logs (both on system and manual) Handing out and collecting driver paperwork Helping manage on-site traffic flow Supporting with stock checks and reporting Carrying out quality control checks on goods coming and going What we're looking for: Organised, accurate, and comfortable in a busy environment Confident outdoors and working at heights A strong team player with great communication skills Comfortable learning new systems (full training provided) Experience in vehicles, logistics, or a similar role (previous weighbridge experience is a bonus but not essential) What's in it for you: Immediate start available Overtime opportunities Genuine progression within the business A supportive and welcoming team environment If you're from a logistics, transport, or vehicle-based background and want a role with variety, responsibility, and plenty of scope to grow this could be the role for you. Interested? Apply today and we'll be in touch shortly!
Compass Point Recruitment Mildenhall, Suffolk
Sep 22, 2025
Seasonal
Job Title: Production Operative Location: Mildenhall Type: Full Time, Permanent Hours: Monday - Friday, 8am - 4pm Salary: 27,000 - 30,000 per year (depending on experience) Compass Point Recruitment is working with a fantastic client in Mildenhall who are looking for a Production Operative to join their growing team. This role is being offered on a temporary to permanent basis, providing a great opportunity to secure a long-term career. Key Responsibilities: Carrying out general production duties Packing and preparing orders for dispatch Supporting the smooth running of the production process Maintaining high standards of hygiene and safety at all times The Ideal Candidate: Committed, reliable, and hardworking Strong communicator with good teamwork skills Able to work independently and follow instructions accurately Previous experience in FMCG, pharmaceutical or chemical industries HACCP knowledge would be a strong advantage This role is perfect for someone with the right attitude and experience who is looking to join a supportive team and develop within a company that values growth and progression. Interested? Please submit your updated CV or email (url removed)
Compass Point Recruitment Thetford, Norfolk
Sep 21, 2025
Seasonal
Temporary Finance Assistant Thetford (23 months) I'm currently working with a well-established business in Thetford who are seeking a Finance Assistant to join their team on a temporary basis for 23 months. This is a fantastic opportunity for someone with prior finance experience who is available to start at short notice and hit the ground running. What you'll be doing: Processing invoices and managing purchase/sales ledger Assisting with bank reconciliations Supporting with month-end duties Handling general finance administration tasks Working closely with the wider finance team to ensure smooth processes What we're looking for: Proven experience using Xero Previous experience in a finance/accounts role Strong attention to detail and accuracy Good organisational skills and the ability to prioritise workload A proactive attitude and team-player mindset The details: Location: Thetford (office-based) Contract: Temporary (23 months) Hours: Full-time (MondayFriday) Start: ASAP If you're immediately available and have experience using Xero, I'd love to hear from you. Apply today, and I'll be in touch to discuss the next steps.
Compass Point Recruitment Bury St. Edmunds, Suffolk
Sep 21, 2025
Full time
Accounts Assistant Bury St Edmunds Up to 28,000 I'm currently working with a well-established business based in Bury St Edmunds who are looking to bring an Accounts Assistant into their finance team. This is a fantastic opportunity for someone with a solid grounding in finance who is keen to develop their career further in a supportive and professional environment. The role will involve: Processing invoices and maintaining accurate purchase and sales ledgers Assisting with reconciliations and month-end tasks Supporting the preparation of management accounts Handling supplier and customer queries General finance administration as required The ideal candidate will have: Previous experience in an accounts assistant or similar finance role Strong attention to detail and accuracy in data entry Confident communication skills, both written and verbal Good working knowledge of Microsoft Excel and accounting software A proactive and organised approach to work What's on offer: A salary of up to 28,000 (dependent on experience) Full-time, permanent position with excellent scope for progression A supportive team environment with opportunities for training and development If you're looking to take the next step in your finance career and would like to hear more about this Accounts Assistant role in Bury St Edmunds, please apply today or get in touch with me directly for a confidential conversation.