TURNERFOX RECRUITMENT

Role: Client Service Manager Location: Clients based in Nottingham and Mansfield Salary 28-40k Dept on Experience We are looking for a Client Services Manager for multiple clients to support the delivery of POS and print campaigns for major retail brands. Working closely with client marketing teams, you will manage the end-to-end delivery of printed point-of-sale and retail marketing campaigns across the UK. The role of Client Service Manager will involve: Working directly with client marketing teams to take and interpret campaign briefs Managing projects through all stages of workflow including design, artwork, print production, fulfilment, and nationwide distribution Coordinating POS and print campaigns to ensure all deadlines and brand requirements are met Liaising with internal production teams and external stakeholders to maintain smooth project delivery Providing outstanding customer service, regular updates, and managing client queries throughout each campaign Using management information systems to facilitate workflow and ensure accurate transfer of information between client and production teams Managing multiple projects simultaneously within fast-paced retail environments Supporting the successful delivery of campaigns to tight timescales and high quality standards The Ideal Candidate will have: Previous experience within an Account Management or s Client Services role Experience managing POS, print, or retail marketing campaigns would be highly advantageous Strong understanding of production processes including design, artwork, print, fulfilment, and distribution Excellent stakeholder management and customer relationship skills The ability to prioritise workload and manage multiple deadlines effectively Strong organisational and communication skills Excellent computer skills including a good working knowledge of Excel Interested? Call TurnerFox Recruitment or email your CV

Project Manager - Digital Signage Installations Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent Mon-Fri, 9:00-17:30 Salary: Flexible Dept on exp We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners. Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector. WHAT THE ROLE INVOLVES Managing digital signage projects from initial brief through to completion, on time and within budget Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout Producing and maintaining technical documentation throughout planning and support handover Liaising with the service desk to manage maintenance tickets and ensure SLA compliance Attending client meetings including monthly and quarterly business reviews, presenting service performance data Preparing reports and performance updates for internal and external stakeholders, working alongside account directors Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows Supporting the onboarding and training of new team members when required WHAT WE ARE LOOKING FOR Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly Confident leading multiple concurrent workstreams in a fast-paced environment Highly organised with a methodical, proactive approach to delivery Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels Able to analyse reporting data and present findings and recommendations to clients Decisive and assured- able to make clear, confident decisions under pressure Familiar with technical documentation and service desk or SLA-driven environments Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage Comfortable with occasional UK and European travel (typically 1-4 times per year) IDEAL BACKGROUND -YOU MAY HAVE WORKED IN: Retail technology or IT services Digital signage, AV, or managed services EPOS or payment systems deployment Network infrastructure rollouts Facilities or estate management technology Managed services for large retail or hospitality brands Interested? Please call TurnerFox Recruitment or email your CV

Content Project Manager - Digital Screens & Campaigns Nottingham Hybrid (4 days office, 1 day WFH) Full-time, Permanent- Mon-Fri, 9:00-17:30 Salary - Negotiable dept on exp Are you a driven, detail-obsessed Content Project Manager with a creative agency background? Do you thrive in a fast-paced environment where no two days look the same? We have an exciting opportunity for a talented campaign and content professional to join a specialist digital screens team, delivering high-impact content for major clients across the UK. This is a hands-on, client-facing role at the heart of a busy production and creative operation -ideal for someone who loves the buzz of agency life, takes real pride in flawless delivery, and knows how to keep multiple projects moving at pace. THE OPPORTUNITY You will take ownership of digital content projects and campaigns from first brief to final pixel managing timelines, budgets, creative resources, and client relationships simultaneously. You will act as the central point of coordination between clients, creative teams, and production, ensuring every project lands on screen on time, on budget, and to an exceptional standard. If you are the kind of person who pre-empts problems before they happen, communicates clearly under pressure, and brings structure and calm to a busy project environment -we want to hear from you. KEY RESPONSIBILITIES End-to-end management of digital content projects and campaigns - from briefing through production to final on-screen delivery Owning project timelines, budgets, and resource allocation across multiple concurrent campaigns Briefing, directing, and coordinating internal creative, studio, and production teams to ensure efficient workflow and on-time delivery Compiling and managing content schedules, briefing the internal scheduling team accordingly Building and maintaining strong day-to-day client relationships -managing expectations, providing proactive updates, and attending briefing and review meetings Inputting, tracking, and managing all project activity within CRM and CMS systems Balancing competing priorities across cost, time, and quality -making clear, confident decisions when trade-offs are required Identifying and implementing improvements to production workflows and content delivery processes Supporting estimating, scoping, and commercial management of projects SKILLS & EXPERIENCE REQUIRED Demonstrable experience managing digital content production from brief to delivery across multiple simultaneous projects Strong working knowledge of creative and production processes -able to brief designers, producers, and studio teams with clarity and confidence Excellent organisational skills with a sharp eye for detail -nothing gets missed on your watch Exceptional written and verbal communication skills - confident presenting to clients and collaborating across teams Proficient in Microsoft Office 365 - essential for day-to-day project management and reporting Hands-on experience with CRM and CMS platforms Commercially aware - understands budgets, estimates, and the value of delivering a great client experience Cool-headed under pressure with strong problem-solving instincts A natural collaborator and leader -able to motivate and direct others without losing momentum YOU MIGHT CURRENTLY BE WORKING AS A: Content Project Manager or Senior Content Executive in a creative or digital agency Campaign Manager or Campaign Executive managing multi-channel content delivery Digital Producer overseeing creative production workflows Traffic or Studio Manager with client-facing project responsibilities Marketing Project Manager within an agency or in-house brand team WHY THIS ROLE STANDS OUT Work on high-profile campaigns for major UK clients Join a specialist, growing team in an exciting and evolving sector Real variety - no two projects or campaigns are the same A clear, important role with genuine ownership and accountability Hybrid working with a collaborative, fast-paced office culture Interested? Call TurnerFox Recruitment or email your CV

Customer Support Advisor Location: Mansfield Salary: Competitive, depending on experience Hours: Monday-Friday (rotating shifts: 8:00am-4:30pm / 9:00am-5:30pm) + 1 in 8 weekend cover (rota basis) Are you passionate about delivering excellent customer service and solving problems? We're looking for a Technical Customer Support Advisor to join our growing support team in Mansfield. This role is ideal for someone who enjoys helping customers, has a logical approach to troubleshooting, and is interested in developing a career in IT or technical support. What you'll be doing: Acting as the first point of contact for customers via phone and email Logging and managing support requests using a ticketing system Diagnosing and troubleshooting basic technical issues across multiple systems Taking full ownership of tickets, ensuring timely updates and resolution within SLAs Escalating more complex issues to internal teams when required Liaising with third-party providers to arrange engineer visits Preparing quotes for replacement hardware where needed Creating and updating knowledge base articles Contributing ideas to improve processes and customer experience What we're looking for: Proven customer service experience (office, call centre, retail, or similar) Strong communication skills (both written and verbal) Good problem-solving ability and attention to detail Ability to prioritise workload and manage time effectively Comfortable working independently and as part of a team A proactive attitude and willingness to learn Interest in IT or technical support (experience beneficial but not essential) Why apply? Opportunity to build a career in IT / technical support Supportive team environment with ongoing training Varied role with real responsibility and customer impact Interested? Send your CV to TurnerFox Recruitment or call (phone number removed) for more information.

Role: Studio Manager Location: Nottingham Salary: Dependent on experience We are looking for a highly organised production coordinator to support the delivery of still and moving image campaigns within a fast-paced studio environment, working on a confidential, high-profile brand account. The role of studio manager will involve acting as a pivotal point of contact within a busy studio environment, as well as: Overseeing end-to-end production delivery from brief to final output Oversee all aspects of content production from initial brief through to final delivery Managing and booking models, locations and managing contracts Act as the central coordination point within a busy studio environment Planning schedules, call sheets and shoot timelines Managing budgets, tracking commercials and reporting Raising invoices and purchase orders; processing projects through CRM systems Hiring crew, negotiating supplier contracts and onboarding freelancers Scout, assess and secure suitable shoot locations Coordinating logistics including locations, travel, transport and accommodation Preparing RAMs and ensuring health & safety compliance Acting as a key coordination point across studio, creative and project teams The Ideal candidate will have Proven experience in production, studio or project coordination within photography or film or events Strong administration skills in a fast-paced environment Experience managing budgets and production schedules Knowledge of crew sourcing, supplier management and logistics Excellent communication and organisational skills A full UK driving licence Interested? Contact TurnerFox Recruitment for a confidential discussion or email your CV to apply

Role: Client Campaign Coordinator Hours:(phone number removed)pm Mon-Fri Location: Mansfield We are recruiting for a Client Campaign Coordinator responsible for the smooth delivery of high-profile, multi-channel campaigns for some of the UK's most desirable brands. In this role, you will act as the pivotal point of contact for a key client, overseeing the coordination of campaigns from initial brief through to final delivery. You will manage timelines, liaise with internal teams, and ensure that every campaign is delivered on time, within budget, and to an exceptional standard. The of Client Campaign Coordinator role will involve: Taking detailed briefs in relation to new product launches Providing quotations, managing SLA and budgets Responsible for managing the fulfilment and distribution of products to companies and influencers Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings Liaising and briefing internal departments and 3rd parties including warehousing and logistics. Updating CRM systems Managing multiple projects to tight timescales The ideal candidate for the Client Campaign Coordinator will have: Worked within a fast-paced service delivery environment Customer service experience within a B2B environment Experience with Logistics or Distribution would be advantageous The ability to pick up systems that are new to you with great attention to detail An interest in health and beauty and brand launches would be advantageous Interested? Please call TurnerFox Recruitment or email your CV

Temporary Principal Programme Manager 9 months FTC Mansfield / Hybrid c 56,361- 62,623 An exciting opportunity has arisen for an experienced and strategic Principal Programme Manager to lead the delivery of a large-scale, government-funded environmental remediation programme. This senior-level position involves managing cross-sector collaboration, driving delivery across multiple complex projects, and ensuring strong governance, assurance, and stakeholder engagement. You'll play a key role in leading internal project teams, supporting senior leadership, and ensuring the successful delivery of a nationally significant programme. If you're motivated by environmental outcomes, complex programme delivery, and leadership in a high-impact setting - this role is for you. The role of Principal Programme Manager will involve Act as the senior delivery lead for a major environmental programme, representing the internal delivery body at programme boards and senior stakeholder meetings. Lead programme-level planning, strategy development, and budget management. Ensure delivery of projects to time, cost, and quality through oversight, leadership, and assurance. Line manage internal project managers and team leads, supporting performance and development. Develop and maintain strong working relationships with government departments, delivery partners, and internal stakeholders. Coordinate with internal functions including technical, property, safety, health, environment, and operations teams to ensure successful project delivery. Monitor programme risks, track progress, and lead on financial reporting. Identify resource gaps and skills development needs across the programme team. Promote a culture of continuous improvement by sharing lessons learned and best practices across delivery areas. The ideal candidate for the role Principal Programme Manager: We're looking for someone who brings a blend of strategic thinking, operational leadership, and stakeholder engagement. The ideal candidate will be: An experienced programme or project manager with a track record of delivering large-scale, multi-stakeholder programmes in the public or environmental sector. Skilled in governance, reporting, and financial management of complex programmes. Comfortable leading teams, influencing at senior levels, and working across organisational boundaries. Organised, outcome-focused, and able to drive performance across a wide portfolio of projects. Relevant qualifications (e.g., PRINCE2, MSP, APM PMQ). Experience working in an environmental, infrastructure, or remediation context. Familiarity with government-funded project delivery or working with public bodies. Interested? Please send your CV to TurnerFox Recruitment or call us on (phone number removed) for more information. Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team