Global Sourcing Supply Chain Coordinator Location: Gloucester Hours: Full time (37.5 hours) Monday to Friday Package: Basic salary up to £30,000 per annum (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Luxury Packaging Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning - so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Global Sourcing Supply Chain Coordinator Role We re looking for an organised, commercially aware and highly detail-focused Global Sourcing Supply Chain Coordinator to join our specialist luxury packaging team in Gloucester. Working within a busy, fast-paced office environment, you ll provide comprehensive support across our global sourcing and supply chain activities, working closely with colleagues, customers, suppliers and our wider branch network. Our specialist luxury packaging business is currently experiencing an exciting period of growth, with several positive developments creating significant opportunity to build on our existing success and expand further. This is a varied role where no two days are quite the same. You ll coordinate enquiries and quotations, support order and sample management, maintain accurate pricing and production information, help manage supplier communications and delivery expectations, and provide essential administrative support across the team. With exposure to suppliers across the UK, Europe and particularly China and the Far East, this is an excellent opportunity for someone with a strong commercial office background who enjoys working with systems, data and processes and is keen to develop their supply chain and international sourcing experience. Key responsibilities Coordinate commercial and supply chain activities, maintaining accurate trackers for enquiries, samples, customer stock holdings and other key information. Respond to internal enquiries from branches and colleagues across our multi-site business, following actions through to completion. Liaise with buyers, external customers and suppliers to progress enquiries and ensure requirements are understood and delivered. Convert customer enquiries into requests for quotation and coordinate responses from our UK, European and Chinese supply base. Prepare, process and follow up internal and external customer quotations, ensuring accuracy and timely communication. Coordinate samples, payments and approvals, including reviewing, monitoring and maintaining artwork and CAD information. Process internal and selected external customer orders, updating price lists and production orders as required. Coordinate delivery expectations and communicate updates to internal and external customers. Assist with the resolution of customer and supplier queries, including quality and payment issues. Provide support across wider supply chain activities including purchase orders, container bookings and production schedules. Maintain accurate sales reports, KPIs, contact databases and other commercial information. Support customer visits, exhibitions and activities within our Innovation Lab when required. Provide general administrative and office support to ensure the smooth running of the wider team. What you will bring We re open-minded about your specific industry background. What matters most is that you have a solid commercial office background, strong systems and spreadsheet capability, excellent attention to detail and the ability to take ownership of your workload. You ll ideally bring: At least 2 years experience working within a busy commercial or office-based environment, managing multiple enquiries and competing priorities. Strong administration and organisational skills, with a highly structured and process-oriented approach. Advanced Microsoft Excel capability, including confidence using formulas, VLOOKUPs and PivotTables. Strong general IT literacy and the ability to learn and confidently use new systems and processes. Excellent attention to detail and strong numerical and analytical ability. Excellent written and verbal communication skills, with confidence communicating by telephone and email with customers, suppliers and colleagues. A professional and confident telephone manner and a positive, solutions-focused approach. The ability to work independently, prioritise effectively and remain calm and organised in a fast-paced environment. A genuine desire to learn, develop and build knowledge within global sourcing and supply chain. Desirable, (but not essential): Experience of working with ERP/MRP systems would be advantageous Experience within packaging, luxury packaging, procurement or supply chain. Previous exposure to import/export processes or international supply chains. Experience dealing with suppliers or businesses across China or the wider Far East. Fluency in Mandarin or Cantonese Knowledge of international sourcing, shipping, container bookings or production scheduling. What you will get We provide a competitive basic salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: 25 days annual leave, rising to 27 days with service, plus all public/bank holidays Additional annual leave purchasing scheme Contributory pension scheme Free parking at the majority of our site locations Annual company-paid volunteering day Range of company cars or cash allowance (including hybrid/electric) for qualifying roles Employee Assistance Programme Extensive training, development and career progression opportunities Employee discount scheme with discounts across major retail and leisure brands Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights and entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye tests/purchasing glasses for DSE users EE Mobile discount scheme Candidate referral scheme - £750 for referring successful applicants to Macfarlane job vacancies Your future with us At Macfarlane Group, we believe in developing our people and supporting them to build long-term careers. This role provides an excellent opportunity to broaden your commercial and administrative experience while developing specialist knowledge across global sourcing, supply chain, international suppliers and the luxury packaging sector. Through tailored development plans, internal expertise and external training partners, you ll have the opportunity to build your skills and progress your career within a successful and growing international business. How to apply/Next steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click Apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Aug 19, 2026
Full time
Global Sourcing Supply Chain Coordinator Location: Gloucester Hours: Full time (37.5 hours) Monday to Friday Package: Basic salary up to £30,000 per annum (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus additional annual leave purchasing scheme) Sector: Luxury Packaging Protecting what matters, together We re dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and often stretch you, but it will also give you opportunities for personal and professional development. Every colleague has the chance to directly influence our success, leading to real job satisfaction and achievement at all stages of your career. We provide competitive pay and personalised incentives, alongside adaptable benefits to make your rewards package go further. Our business values commitment, diligence, teamwork, adaptability and a thirst for learning - so if this sounds like you, come and join us to help drive change that enables businesses to plan for a better future. The Global Sourcing Supply Chain Coordinator Role We re looking for an organised, commercially aware and highly detail-focused Global Sourcing Supply Chain Coordinator to join our specialist luxury packaging team in Gloucester. Working within a busy, fast-paced office environment, you ll provide comprehensive support across our global sourcing and supply chain activities, working closely with colleagues, customers, suppliers and our wider branch network. Our specialist luxury packaging business is currently experiencing an exciting period of growth, with several positive developments creating significant opportunity to build on our existing success and expand further. This is a varied role where no two days are quite the same. You ll coordinate enquiries and quotations, support order and sample management, maintain accurate pricing and production information, help manage supplier communications and delivery expectations, and provide essential administrative support across the team. With exposure to suppliers across the UK, Europe and particularly China and the Far East, this is an excellent opportunity for someone with a strong commercial office background who enjoys working with systems, data and processes and is keen to develop their supply chain and international sourcing experience. Key responsibilities Coordinate commercial and supply chain activities, maintaining accurate trackers for enquiries, samples, customer stock holdings and other key information. Respond to internal enquiries from branches and colleagues across our multi-site business, following actions through to completion. Liaise with buyers, external customers and suppliers to progress enquiries and ensure requirements are understood and delivered. Convert customer enquiries into requests for quotation and coordinate responses from our UK, European and Chinese supply base. Prepare, process and follow up internal and external customer quotations, ensuring accuracy and timely communication. Coordinate samples, payments and approvals, including reviewing, monitoring and maintaining artwork and CAD information. Process internal and selected external customer orders, updating price lists and production orders as required. Coordinate delivery expectations and communicate updates to internal and external customers. Assist with the resolution of customer and supplier queries, including quality and payment issues. Provide support across wider supply chain activities including purchase orders, container bookings and production schedules. Maintain accurate sales reports, KPIs, contact databases and other commercial information. Support customer visits, exhibitions and activities within our Innovation Lab when required. Provide general administrative and office support to ensure the smooth running of the wider team. What you will bring We re open-minded about your specific industry background. What matters most is that you have a solid commercial office background, strong systems and spreadsheet capability, excellent attention to detail and the ability to take ownership of your workload. You ll ideally bring: At least 2 years experience working within a busy commercial or office-based environment, managing multiple enquiries and competing priorities. Strong administration and organisational skills, with a highly structured and process-oriented approach. Advanced Microsoft Excel capability, including confidence using formulas, VLOOKUPs and PivotTables. Strong general IT literacy and the ability to learn and confidently use new systems and processes. Excellent attention to detail and strong numerical and analytical ability. Excellent written and verbal communication skills, with confidence communicating by telephone and email with customers, suppliers and colleagues. A professional and confident telephone manner and a positive, solutions-focused approach. The ability to work independently, prioritise effectively and remain calm and organised in a fast-paced environment. A genuine desire to learn, develop and build knowledge within global sourcing and supply chain. Desirable, (but not essential): Experience of working with ERP/MRP systems would be advantageous Experience within packaging, luxury packaging, procurement or supply chain. Previous exposure to import/export processes or international supply chains. Experience dealing with suppliers or businesses across China or the wider Far East. Fluency in Mandarin or Cantonese Knowledge of international sourcing, shipping, container bookings or production scheduling. What you will get We provide a competitive basic salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: 25 days annual leave, rising to 27 days with service, plus all public/bank holidays Additional annual leave purchasing scheme Contributory pension scheme Free parking at the majority of our site locations Annual company-paid volunteering day Range of company cars or cash allowance (including hybrid/electric) for qualifying roles Employee Assistance Programme Extensive training, development and career progression opportunities Employee discount scheme with discounts across major retail and leisure brands Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights and entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye tests/purchasing glasses for DSE users EE Mobile discount scheme Candidate referral scheme - £750 for referring successful applicants to Macfarlane job vacancies Your future with us At Macfarlane Group, we believe in developing our people and supporting them to build long-term careers. This role provides an excellent opportunity to broaden your commercial and administrative experience while developing specialist knowledge across global sourcing, supply chain, international suppliers and the luxury packaging sector. Through tailored development plans, internal expertise and external training partners, you ll have the opportunity to build your skills and progress your career within a successful and growing international business. How to apply/Next steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click Apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Customer Sales Administrator Location: Grantham (Alma Park Industrial Estate) Package: Basic salary up to £32,000 (dependent on experience) plus bonus/commission & excellent PLC benefits Hours: Monday to Friday, between 8:00am and 5:00pm Sector: Packaging Design & Manufacturing Protecting what matters, together At Macfarlane Packaging, we're dedicated to protecting what matters most - our people, our customers, our communities and the environment. Our commitment to customer satisfaction, sustainability and continual improvement creates a collaborative, supportive and friendly workplace where you can build a rewarding career. With over 75 years of history, we combine the stability of an established business with the ambition and pace of a growing organisation. Our fast-paced, results-driven environment will challenge and stretch you, whilst providing genuine opportunities for personal and professional development. We offer competitive rewards, flexible benefits and a culture that values teamwork, adaptability, customer focus and continuous improvement. If you're organised, commercially aware and take pride in delivering great customer service, we'd love to hear from you. Sales Administrator Role Working within our Grantham design and manufacturing operation, you'll play a key role in supporting our customers and external sales colleagues, ensuring enquiries, quotations and orders are managed accurately and efficiently from initial contact through to fulfilment. This is primarily a customer service and sales administration role, with a strong emphasis on processing orders, preparing quotations, maintaining accurate records and coordinating with internal teams to ensure customer requirements are delivered correctly and on time. You'll act as an important link between customers and our Production, Procurement and Logistics teams, helping coordinate delivery arrangements, communicate expected delivery times, provide updates on delays or changes, and ensure customers remain informed throughout the order journey. Whilst the immediate priority is providing first-class customer service and dependable sales administration, there will also be future opportunities to develop your commercial skills over time and become involved in more proactive activity, including upselling, cross-selling and outbound customer contact. Key Responsibilities Manage day-to-day customer enquiries, primarily via email, responding accurately, promptly and professionally. Process customer orders accurately and efficiently, ensuring all relevant information is captured correctly. Prepare quotations and supporting documentation, following up as appropriate. Maintain accurate customer, order and sales information within Microsoft Dynamics and other internal systems. Coordinate closely with Production, Procurement and Logistics to ensure smooth and accurate order fulfilment. Help coordinate customer deliveries, including confirming delivery arrangements, providing updates and communicating any delays or changes. Support external Sales colleagues with customer communications, quotations, order updates and account administration. Monitor pending orders and customer requirements, proactively identifying and resolving potential issues. Manage sales administration across a portfolio of customer accounts, ensuring records and documentation remain accurate and up to date. Respond to telephone enquiries and communicate confidently with customers and colleagues when required. Resolve customer queries and issues promptly, taking ownership through to a satisfactory outcome. Follow up quotations and outstanding enquiries to support effective sales progression. Identify opportunities to increase customer spend through appropriate upselling and cross-selling as your knowledge and confidence develops. What You Will Bring We're looking for someone who is highly organised, detail-focused and customer-minded, with the ability to manage a varied workload accurately and efficiently within a busy commercial environment. You'll ideally bring: Previous experience in customer service, sales administration, sales support or a similar coordination role. Strong administrative and organisational skills with excellent attention to detail. The ability to process information accurately and manage multiple orders, enquiries and priorities simultaneously. A proactive and dependable approach, with the ability to take ownership of tasks and follow them through to completion. Good written communication skills and confidence communicating professionally with customers and colleagues. A professional telephone manner and the confidence to handle verbal customer interaction when required. Good IT skills, including Microsoft Office and CRM systems. The ability to work collaboratively across different departments whilst also managing your own workload effectively. A commercially aware and customer-focused mindset, with an interest in developing your sales skills over time. The ability to remain calm and solutions-focused when managing delivery changes, customer queries or operational issues. Experience within manufacturing, production, packaging or another industrial environment would be advantageous, as would previous experience using Microsoft Dynamics or similar CRM systems. Please note that this is a wholly office-based role and, due to the location of our Grantham site, own transport is preferred. What You Will Get We provide a competitive salary alongside a range of rewarding bonus and incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays - Additional Holiday Purchasing Scheme - Contributory pension scheme - Free parking at most of our site locations - Annual paid Volunteering Day - Employee Assistance Programme - Extensive training, development and progression opportunities - Employee discount scheme across major retail and leisure brands - Simply Health/Dental Cover option or BUPA cover for qualifying roles - Enhanced family-friendly policies - Long service awards - Charitable giving options - Financial support with eye tests and DSE glasses - EE Mobile discount scheme - Candidate referral scheme Your Future With Us At Macfarlane Packaging, we actively support career development and internal progression. This role provides an excellent foundation from which to build broader customer service, sales and commercial experience. As your knowledge and confidence develop, there may be opportunities to take on greater responsibility across account development, internal sales or wider commercial roles. You'll be supported through structured training, mentoring and development opportunities to help you build your career with us. How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please.
Aug 17, 2026
Full time
Customer Sales Administrator Location: Grantham (Alma Park Industrial Estate) Package: Basic salary up to £32,000 (dependent on experience) plus bonus/commission & excellent PLC benefits Hours: Monday to Friday, between 8:00am and 5:00pm Sector: Packaging Design & Manufacturing Protecting what matters, together At Macfarlane Packaging, we're dedicated to protecting what matters most - our people, our customers, our communities and the environment. Our commitment to customer satisfaction, sustainability and continual improvement creates a collaborative, supportive and friendly workplace where you can build a rewarding career. With over 75 years of history, we combine the stability of an established business with the ambition and pace of a growing organisation. Our fast-paced, results-driven environment will challenge and stretch you, whilst providing genuine opportunities for personal and professional development. We offer competitive rewards, flexible benefits and a culture that values teamwork, adaptability, customer focus and continuous improvement. If you're organised, commercially aware and take pride in delivering great customer service, we'd love to hear from you. Sales Administrator Role Working within our Grantham design and manufacturing operation, you'll play a key role in supporting our customers and external sales colleagues, ensuring enquiries, quotations and orders are managed accurately and efficiently from initial contact through to fulfilment. This is primarily a customer service and sales administration role, with a strong emphasis on processing orders, preparing quotations, maintaining accurate records and coordinating with internal teams to ensure customer requirements are delivered correctly and on time. You'll act as an important link between customers and our Production, Procurement and Logistics teams, helping coordinate delivery arrangements, communicate expected delivery times, provide updates on delays or changes, and ensure customers remain informed throughout the order journey. Whilst the immediate priority is providing first-class customer service and dependable sales administration, there will also be future opportunities to develop your commercial skills over time and become involved in more proactive activity, including upselling, cross-selling and outbound customer contact. Key Responsibilities Manage day-to-day customer enquiries, primarily via email, responding accurately, promptly and professionally. Process customer orders accurately and efficiently, ensuring all relevant information is captured correctly. Prepare quotations and supporting documentation, following up as appropriate. Maintain accurate customer, order and sales information within Microsoft Dynamics and other internal systems. Coordinate closely with Production, Procurement and Logistics to ensure smooth and accurate order fulfilment. Help coordinate customer deliveries, including confirming delivery arrangements, providing updates and communicating any delays or changes. Support external Sales colleagues with customer communications, quotations, order updates and account administration. Monitor pending orders and customer requirements, proactively identifying and resolving potential issues. Manage sales administration across a portfolio of customer accounts, ensuring records and documentation remain accurate and up to date. Respond to telephone enquiries and communicate confidently with customers and colleagues when required. Resolve customer queries and issues promptly, taking ownership through to a satisfactory outcome. Follow up quotations and outstanding enquiries to support effective sales progression. Identify opportunities to increase customer spend through appropriate upselling and cross-selling as your knowledge and confidence develops. What You Will Bring We're looking for someone who is highly organised, detail-focused and customer-minded, with the ability to manage a varied workload accurately and efficiently within a busy commercial environment. You'll ideally bring: Previous experience in customer service, sales administration, sales support or a similar coordination role. Strong administrative and organisational skills with excellent attention to detail. The ability to process information accurately and manage multiple orders, enquiries and priorities simultaneously. A proactive and dependable approach, with the ability to take ownership of tasks and follow them through to completion. Good written communication skills and confidence communicating professionally with customers and colleagues. A professional telephone manner and the confidence to handle verbal customer interaction when required. Good IT skills, including Microsoft Office and CRM systems. The ability to work collaboratively across different departments whilst also managing your own workload effectively. A commercially aware and customer-focused mindset, with an interest in developing your sales skills over time. The ability to remain calm and solutions-focused when managing delivery changes, customer queries or operational issues. Experience within manufacturing, production, packaging or another industrial environment would be advantageous, as would previous experience using Microsoft Dynamics or similar CRM systems. Please note that this is a wholly office-based role and, due to the location of our Grantham site, own transport is preferred. What You Will Get We provide a competitive salary alongside a range of rewarding bonus and incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays - Additional Holiday Purchasing Scheme - Contributory pension scheme - Free parking at most of our site locations - Annual paid Volunteering Day - Employee Assistance Programme - Extensive training, development and progression opportunities - Employee discount scheme across major retail and leisure brands - Simply Health/Dental Cover option or BUPA cover for qualifying roles - Enhanced family-friendly policies - Long service awards - Charitable giving options - Financial support with eye tests and DSE glasses - EE Mobile discount scheme - Candidate referral scheme Your Future With Us At Macfarlane Packaging, we actively support career development and internal progression. This role provides an excellent foundation from which to build broader customer service, sales and commercial experience. As your knowledge and confidence develop, there may be opportunities to take on greater responsibility across account development, internal sales or wider commercial roles. You'll be supported through structured training, mentoring and development opportunities to help you build your career with us. How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please.
Credit Manager Location: Coventry Head Office (Middlemarch Business Park) Hours: Full time (37.5 hours) Monday to Friday Package: Basic salary up to £40,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days annual leave (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and reward you in equal measure, whilst creating genuine opportunities for personal and professional development. Every colleague has the opportunity to influence our success, making a real impact on the business and our customers. We provide competitive pay, rewarding bonus schemes and a flexible benefits package designed to support both your career and your wellbeing. If you share our values of commitment, teamwork, adaptability and continuous improvement, we'd love to hear from you. The Credit Manager Role This is an outstanding opportunity for an experienced Credit professional to lead our Credit Control & Cash Allocation function from our Coventry Head Office. Reporting to the Head of Credit Control, you'll take ownership of a well-established team, providing leadership, coaching and strategic direction whilst ensuring effective credit risk management across the business. Your focus will be on maximising cash flow, reducing aged debt, minimising financial risk and continuously improving departmental performance and customer outcomes. Working closely with colleagues across Finance, Sales and Operational teams, you'll play a key role in protecting the financial health of one of the UK's leading packaging businesses. Key Responsibilities Lead, motivate and develop the Credit Control & Cash Allocation team, creating a high-performing, customer-focused culture. Drive the collection of overdue debt whilst maintaining strong, professional customer relationships. Develop, implement and continually improve credit control policies, procedures and best practice. Monitor and optimise cash flow through effective debt collection and timely cash allocation. Set and review customer credit limits, balancing commercial opportunity with effective risk management. Review alerts from credit reference agencies and take appropriate action to minimise financial exposure. Work closely with Sales, Customer Services and Finance teams to resolve account queries and support business growth. Produce and analyse management information, identifying trends and opportunities for continuous improvement. Ensure compliance with internal controls, audit requirements and company credit policies. Support strategic projects and process improvements that enhance efficiency across the wider finance function. What You Will Bring You'll already have significant Credit Management experience, ideally gained within a multi-site or national business, together with a proven ability to lead, coach and develop successful teams. You'll combine strong commercial judgement with excellent analytical skills and understand how effective credit management supports both customer relationships and wider business performance. We're particularly interested in individuals who can demonstrate: Previous experience leading a Credit Control function or sizeable Credit team. Strong knowledge of credit control processes, cash allocation and credit risk management. Experience developing policies, improving processes and delivering measurable performance improvements. Excellent communication, negotiation and relationship-building skills. The ability to analyse financial information and make sound commercial decisions. Confidence working with ERP systems together with strong Microsoft Excel skills. A proactive, organised and collaborative leadership style with a genuine passion for developing people. Professional qualifications such as CICM (or working towards) would be advantageous but are by no means essential. What You Will Get We provide a competitive basic salary together with a rewarding bonus scheme and an excellent flexible benefits package, including: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday Purchasing Scheme (run annually) Contributory pension scheme Free parking at most of our sites Annual paid volunteering day Employee Assistance Programme Extensive learning, development and career progression opportunities Employee discount scheme Simplyhealth/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving options Financial support with eye tests and DSE glasses EE Mobile discount scheme Candidate referral scheme (£750 reward for successful referrals) Your Future With Us At Macfarlane Group, we believe our people are our greatest strength. As a large, successful PLC, we're committed to developing talented individuals and promoting from within wherever possible. You'll have access to structured learning and development, leadership programmes and professional qualifications through recognised organisations including the Chartered Institute of Credit Management (CICM) and the Institute of Leadership & Management (ILM), giving you every opportunity to continue building your career with us. How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please.
Aug 15, 2026
Full time
Credit Manager Location: Coventry Head Office (Middlemarch Business Park) Hours: Full time (37.5 hours) Monday to Friday Package: Basic salary up to £40,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days annual leave (plus additional annual leave purchasing scheme) Sector: Packaging Distribution Protecting what matters, together We're dedicated to protecting what matters most - our people, our customers, our communities and the environment. At Macfarlane Packaging, our commitment to customer satisfaction, sustainability and continual improvement creates a highly collaborative, supportive and friendly workplace where you can unpack a career that grows. With history stretching back over 75 years, we offer stability whilst always striving for continual growth. Our fast-paced, results-driven approach will challenge and reward you in equal measure, whilst creating genuine opportunities for personal and professional development. Every colleague has the opportunity to influence our success, making a real impact on the business and our customers. We provide competitive pay, rewarding bonus schemes and a flexible benefits package designed to support both your career and your wellbeing. If you share our values of commitment, teamwork, adaptability and continuous improvement, we'd love to hear from you. The Credit Manager Role This is an outstanding opportunity for an experienced Credit professional to lead our Credit Control & Cash Allocation function from our Coventry Head Office. Reporting to the Head of Credit Control, you'll take ownership of a well-established team, providing leadership, coaching and strategic direction whilst ensuring effective credit risk management across the business. Your focus will be on maximising cash flow, reducing aged debt, minimising financial risk and continuously improving departmental performance and customer outcomes. Working closely with colleagues across Finance, Sales and Operational teams, you'll play a key role in protecting the financial health of one of the UK's leading packaging businesses. Key Responsibilities Lead, motivate and develop the Credit Control & Cash Allocation team, creating a high-performing, customer-focused culture. Drive the collection of overdue debt whilst maintaining strong, professional customer relationships. Develop, implement and continually improve credit control policies, procedures and best practice. Monitor and optimise cash flow through effective debt collection and timely cash allocation. Set and review customer credit limits, balancing commercial opportunity with effective risk management. Review alerts from credit reference agencies and take appropriate action to minimise financial exposure. Work closely with Sales, Customer Services and Finance teams to resolve account queries and support business growth. Produce and analyse management information, identifying trends and opportunities for continuous improvement. Ensure compliance with internal controls, audit requirements and company credit policies. Support strategic projects and process improvements that enhance efficiency across the wider finance function. What You Will Bring You'll already have significant Credit Management experience, ideally gained within a multi-site or national business, together with a proven ability to lead, coach and develop successful teams. You'll combine strong commercial judgement with excellent analytical skills and understand how effective credit management supports both customer relationships and wider business performance. We're particularly interested in individuals who can demonstrate: Previous experience leading a Credit Control function or sizeable Credit team. Strong knowledge of credit control processes, cash allocation and credit risk management. Experience developing policies, improving processes and delivering measurable performance improvements. Excellent communication, negotiation and relationship-building skills. The ability to analyse financial information and make sound commercial decisions. Confidence working with ERP systems together with strong Microsoft Excel skills. A proactive, organised and collaborative leadership style with a genuine passion for developing people. Professional qualifications such as CICM (or working towards) would be advantageous but are by no means essential. What You Will Get We provide a competitive basic salary together with a rewarding bonus scheme and an excellent flexible benefits package, including: 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday Purchasing Scheme (run annually) Contributory pension scheme Free parking at most of our sites Annual paid volunteering day Employee Assistance Programme Extensive learning, development and career progression opportunities Employee discount scheme Simplyhealth/Dental Cover option or BUPA cover for qualifying roles Enhanced family-friendly policies Long service awards Charitable giving options Financial support with eye tests and DSE glasses EE Mobile discount scheme Candidate referral scheme (£750 reward for successful referrals) Your Future With Us At Macfarlane Group, we believe our people are our greatest strength. As a large, successful PLC, we're committed to developing talented individuals and promoting from within wherever possible. You'll have access to structured learning and development, leadership programmes and professional qualifications through recognised organisations including the Chartered Institute of Credit Management (CICM) and the Institute of Leadership & Management (ILM), giving you every opportunity to continue building your career with us. How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please.
Business Development Manager Location: Reading, Berkshire (field-based across Thames Valley & M4 Corridor including Slough, Maidenhead, Bracknell, High Wycombe, Oxford and surrounding areas) Annual Salary: Up to £55,000 (dependent on experience, including London weighting) + OTE (earn up to 100% of salary) Benefits: Company car or cash allowance (including electric options), flexible benefits Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution & Packaging Solutions Build a high-impact sales career with Macfarlane Packaging. At Macfarlane Packaging, we protect what matters - our customers, our people and the products they rely on every day. As the UK s leading packaging distributor with over 75 years of heritage, we combine market-leading capability with a strong growth agenda. This is a role for a true new business hunter - someone who genuinely thrives on opening doors, winning new customers and building profitable pipelines within a competitive B2B environment. The Business Development Manager Role Working for our Reading based Distribution Centre, you will be responsible for driving pure new business growth across the Thames Valley and wider M4 Corridor area. You will focus on identifying, targeting and converting new B2B customers, selling value-led packaging solutions and services. While account development will follow, this role is fundamentally about prospecting, winning and delivering sustained new revenue. This is not a passive account management role - success will be measured by your ability to consistently deliver against new business targets and build a robust sales pipeline. Key responsibilities Proactively identify, target and win new B2B customers across your territory Generate and manage a strong pipeline through structured prospecting, appointments and proposals Deliver consultative, value-led packaging solutions tailored to customer needs Own the full sales cycle from first contact through to close and handover Achieve and exceed agreed new business revenue targets (circa £300k+ annually) Negotiate commercially robust pricing and margin-led agreements Accurately manage activity and pipeline via CRM (Microsoft Dynamics) Work closely with internal teams to ensure smooth onboarding of new customers What you will bring Essential Proven experience as a Business Development Manager/New Business Sales professional in a B2B environment Demonstrable track record of winning new business and consistently delivering against sales targets (be ready to tell us about your significant wins!) Experience selling tangible products or solutions using a consultative sales approach Strong prospecting capability with confidence in opening doors and creating opportunities Commercially astute with strong negotiation and closing skills High levels of self-motivation, resilience and autonomy Confident operating in a field-based role across the Thames Valley/M4 corridor region (and you must reside on patch ) Competent using CRM systems and Microsoft Office Full UK driving licence Desirable Experience selling packaging, packaging solutions or consumables into B2B markets Knowledge of selling into manufacturing, logistics, ecommerce or industrial customers Experience using Microsoft Dynamics CRM What you will get We reward performance, not just activity. Our package includes: Competitive basic salary with lucrative bonus/commission structure Company car or cash allowance (including hybrid/electric options) 25 days holiday rising to 27 with service, plus bank holidays Hybrid working (field based, home working and office based) Pension, wellbeing support and flexible benefits Structured sales training and development Clear career pathways into senior sales, key accounts or leadership roles Volunteering days and employee discount schemes Your future with Macfarlane Packaging We are a business where high performers progress. If you consistently deliver, you ll find genuine opportunity to develop your career within a large, stable and ambitious group business. Apply now We are reviewing applications as they are received and encourage early applications. Please click apply and submit your up-to-date CV. Initial Teams/video interview, followed by local site-based interview thereafter. We welcome applications from people of all backgrounds. Reasonable adjustments are available throughout the recruitment process. No recruitment agencies please
Jul 14, 2026
Full time
Business Development Manager Location: Reading, Berkshire (field-based across Thames Valley & M4 Corridor including Slough, Maidenhead, Bracknell, High Wycombe, Oxford and surrounding areas) Annual Salary: Up to £55,000 (dependent on experience, including London weighting) + OTE (earn up to 100% of salary) Benefits: Company car or cash allowance (including electric options), flexible benefits Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution & Packaging Solutions Build a high-impact sales career with Macfarlane Packaging. At Macfarlane Packaging, we protect what matters - our customers, our people and the products they rely on every day. As the UK s leading packaging distributor with over 75 years of heritage, we combine market-leading capability with a strong growth agenda. This is a role for a true new business hunter - someone who genuinely thrives on opening doors, winning new customers and building profitable pipelines within a competitive B2B environment. The Business Development Manager Role Working for our Reading based Distribution Centre, you will be responsible for driving pure new business growth across the Thames Valley and wider M4 Corridor area. You will focus on identifying, targeting and converting new B2B customers, selling value-led packaging solutions and services. While account development will follow, this role is fundamentally about prospecting, winning and delivering sustained new revenue. This is not a passive account management role - success will be measured by your ability to consistently deliver against new business targets and build a robust sales pipeline. Key responsibilities Proactively identify, target and win new B2B customers across your territory Generate and manage a strong pipeline through structured prospecting, appointments and proposals Deliver consultative, value-led packaging solutions tailored to customer needs Own the full sales cycle from first contact through to close and handover Achieve and exceed agreed new business revenue targets (circa £300k+ annually) Negotiate commercially robust pricing and margin-led agreements Accurately manage activity and pipeline via CRM (Microsoft Dynamics) Work closely with internal teams to ensure smooth onboarding of new customers What you will bring Essential Proven experience as a Business Development Manager/New Business Sales professional in a B2B environment Demonstrable track record of winning new business and consistently delivering against sales targets (be ready to tell us about your significant wins!) Experience selling tangible products or solutions using a consultative sales approach Strong prospecting capability with confidence in opening doors and creating opportunities Commercially astute with strong negotiation and closing skills High levels of self-motivation, resilience and autonomy Confident operating in a field-based role across the Thames Valley/M4 corridor region (and you must reside on patch ) Competent using CRM systems and Microsoft Office Full UK driving licence Desirable Experience selling packaging, packaging solutions or consumables into B2B markets Knowledge of selling into manufacturing, logistics, ecommerce or industrial customers Experience using Microsoft Dynamics CRM What you will get We reward performance, not just activity. Our package includes: Competitive basic salary with lucrative bonus/commission structure Company car or cash allowance (including hybrid/electric options) 25 days holiday rising to 27 with service, plus bank holidays Hybrid working (field based, home working and office based) Pension, wellbeing support and flexible benefits Structured sales training and development Clear career pathways into senior sales, key accounts or leadership roles Volunteering days and employee discount schemes Your future with Macfarlane Packaging We are a business where high performers progress. If you consistently deliver, you ll find genuine opportunity to develop your career within a large, stable and ambitious group business. Apply now We are reviewing applications as they are received and encourage early applications. Please click apply and submit your up-to-date CV. Initial Teams/video interview, followed by local site-based interview thereafter. We welcome applications from people of all backgrounds. Reasonable adjustments are available throughout the recruitment process. No recruitment agencies please
