Membership Officer Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job Summary Membership at TOPRA is changing. We are accelerating plans to grow our membership, develop new membership offers and implement first-class account management to support our regulatory affairs professionals. This role will assist in developing and delivering our recruitment strategy; identify prospect individuals and companies; make connections and monitor conversions. The applicant will be expected to meet ambitious sales targets as TOPRA grows its membership across the globe. The successful applicant must also be able to contribute to the wider team in identifying improvements to the membership offer and supporting colleagues focused on account management. About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a professional membership organisation for Regulatory Affairs. TOPRA's membership body consists of individuals working across healthcare sectors, including pharmaceuticals, biotechnology and health technologies. TOPRA supports its members through training, development, and education, improving professional competence and setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Key Responsibilities Recruit individuals and companies into TOPRA membership. Support the Global Director, Membership to develop a new membership recruitment strategy and compelling value proposition for prospect recruitment. Research membership prospects and maintain a target list. Collaborate with the Global Director, Membership to set and achieve stretching membership financial targets. Collaborate closely with, and support, the Head of Commercial to ensure leads are identified, progressed and converted, in order to continue to grow the membership. Support meetings with new potential members/enterprise partners to support the organisation's growth ambitions. Analyse prospect conversion and payment data and prepare reports for TOPRA's senior leadership team. Support the Global Director, Membership and Membership Officer (Account Management) with the annual renewals process. Collaborate with the marketing, communities and events team to develop compelling membership recruitment messaging and materials. Monitor the TOPRA website membership recruitment area, ensure information is regularly reviewed, updated and consistent with membership rules. Liaise with the Finance team to monitor and chase outstanding payments. Collaborate with the Membership Officer (Account Management) to ensure a smooth transition of joiners to the onboarding process. Collaborate with colleagues on TOPRA recruitment activities including attendance at third party events within the UK and internationally. Maintain oversight of direct and indirect competitor propositions and react to changes in the market. Maintain confidential prospect and membership records in accordance with GDPR. Qualifications and Skills Essential: Strong track record of achieving sales within a membership organisation, trade association or similar environment. Experience of identifying and researching prospects and tailoring approaches based on their identified priorities. Ability to communicate the member value proposition of a complex global organisation. Ability to respond positively to, and demonstrate experience of, working to targets. Experience of using a range of channels to reach prospects including phone, email marketing and event attendance. Experience of using feedback to help shape future and existing member services. Good standard of literacy and financial acumen. Experience of working with finance colleagues to ensure swift payment processing and manage renewal processes. Experience of assessing data and producing accurate and timely reports. Excellent IT skills including Microsoft Office and Teams and strong experience in using CRM systems. Key Competencies Persuasive and approachable with a strong desire to achieve stretching membership targets. Helpful, patient and professional. TOPRA's membership is global and for many of our members, English is not a first language. Willingness to use a variety of sales mechanisms including telephone, email and in person meetings. Willingness to quickly grasp a basic understanding of pharmaceutical and healthcare regulatory affairs. Good verbal and written communicator. Whilst a degree is not essential, demonstrable competency in English language and numeracy is essential. Ability to identify trends and opportunities and cognisant of when to escalate concerns. Flexible. The role may include periods of support for other membership colleagues on account management. Ability to work with our wider teams including commercial sales; marketing; finance and professional development. TOPRA is committed to equality of opportunity. We consider all candidates for roles within our organisation and welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary and benefits package, including hybrid working arrangements. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Two days attendance at the office close to Canary Wharf is mandatory and must include Wednesdays. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role. Closing Date: 9am 12 January 2026
Jan 09, 2026
Full time
Membership Officer Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job Summary Membership at TOPRA is changing. We are accelerating plans to grow our membership, develop new membership offers and implement first-class account management to support our regulatory affairs professionals. This role will assist in developing and delivering our recruitment strategy; identify prospect individuals and companies; make connections and monitor conversions. The applicant will be expected to meet ambitious sales targets as TOPRA grows its membership across the globe. The successful applicant must also be able to contribute to the wider team in identifying improvements to the membership offer and supporting colleagues focused on account management. About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a professional membership organisation for Regulatory Affairs. TOPRA's membership body consists of individuals working across healthcare sectors, including pharmaceuticals, biotechnology and health technologies. TOPRA supports its members through training, development, and education, improving professional competence and setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Key Responsibilities Recruit individuals and companies into TOPRA membership. Support the Global Director, Membership to develop a new membership recruitment strategy and compelling value proposition for prospect recruitment. Research membership prospects and maintain a target list. Collaborate with the Global Director, Membership to set and achieve stretching membership financial targets. Collaborate closely with, and support, the Head of Commercial to ensure leads are identified, progressed and converted, in order to continue to grow the membership. Support meetings with new potential members/enterprise partners to support the organisation's growth ambitions. Analyse prospect conversion and payment data and prepare reports for TOPRA's senior leadership team. Support the Global Director, Membership and Membership Officer (Account Management) with the annual renewals process. Collaborate with the marketing, communities and events team to develop compelling membership recruitment messaging and materials. Monitor the TOPRA website membership recruitment area, ensure information is regularly reviewed, updated and consistent with membership rules. Liaise with the Finance team to monitor and chase outstanding payments. Collaborate with the Membership Officer (Account Management) to ensure a smooth transition of joiners to the onboarding process. Collaborate with colleagues on TOPRA recruitment activities including attendance at third party events within the UK and internationally. Maintain oversight of direct and indirect competitor propositions and react to changes in the market. Maintain confidential prospect and membership records in accordance with GDPR. Qualifications and Skills Essential: Strong track record of achieving sales within a membership organisation, trade association or similar environment. Experience of identifying and researching prospects and tailoring approaches based on their identified priorities. Ability to communicate the member value proposition of a complex global organisation. Ability to respond positively to, and demonstrate experience of, working to targets. Experience of using a range of channels to reach prospects including phone, email marketing and event attendance. Experience of using feedback to help shape future and existing member services. Good standard of literacy and financial acumen. Experience of working with finance colleagues to ensure swift payment processing and manage renewal processes. Experience of assessing data and producing accurate and timely reports. Excellent IT skills including Microsoft Office and Teams and strong experience in using CRM systems. Key Competencies Persuasive and approachable with a strong desire to achieve stretching membership targets. Helpful, patient and professional. TOPRA's membership is global and for many of our members, English is not a first language. Willingness to use a variety of sales mechanisms including telephone, email and in person meetings. Willingness to quickly grasp a basic understanding of pharmaceutical and healthcare regulatory affairs. Good verbal and written communicator. Whilst a degree is not essential, demonstrable competency in English language and numeracy is essential. Ability to identify trends and opportunities and cognisant of when to escalate concerns. Flexible. The role may include periods of support for other membership colleagues on account management. Ability to work with our wider teams including commercial sales; marketing; finance and professional development. TOPRA is committed to equality of opportunity. We consider all candidates for roles within our organisation and welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary and benefits package, including hybrid working arrangements. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Two days attendance at the office close to Canary Wharf is mandatory and must include Wednesdays. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role. Closing Date: 9am 12 January 2026
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Team Administrator for Communities and Events provide administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Team Administrator will help support the team to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent administrative and organisational skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys administration, event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing (agendas and minutes) materials, and updating membership lists. Maintain up-to-date records of community activities, attendance, and feedback. Support the Co-ordinators with the onboarding and communication of volunteer Chairs and committees. Support the Coordinators with webinar and hybrid event setup such as managing attendee lists Act as a point of contact for SPIN/IN enquiries. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as catering, materials, and delegate communication. Provide administrative and logistical support to volunteer working group activities and their development of, for example, event programmes. Provide administrative and logistical support to the Communities and Events Manager in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Handle event enquiries professionally and promptly. Prepare and distribute event evaluation forms and collate feedback for analysis. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Assist with collating routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Co-ordinators and the Communities and Events Manager to provide team admin support and deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent admin and organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting would be a distinct advantage but is not essential. Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Team Administrator for Communities and Events provide administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Team Administrator will help support the team to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent administrative and organisational skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys administration, event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing (agendas and minutes) materials, and updating membership lists. Maintain up-to-date records of community activities, attendance, and feedback. Support the Co-ordinators with the onboarding and communication of volunteer Chairs and committees. Support the Coordinators with webinar and hybrid event setup such as managing attendee lists Act as a point of contact for SPIN/IN enquiries. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as catering, materials, and delegate communication. Provide administrative and logistical support to volunteer working group activities and their development of, for example, event programmes. Provide administrative and logistical support to the Communities and Events Manager in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Handle event enquiries professionally and promptly. Prepare and distribute event evaluation forms and collate feedback for analysis. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Assist with collating routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Co-ordinators and the Communities and Events Manager to provide team admin support and deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent admin and organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting would be a distinct advantage but is not essential. Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Communities Coordinator provides operational and administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Communities Coordinator will help to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Build and maintain strong relationships with diverse stakeholders, including agencies, regulators and Universities. Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing agendas and minutes, and updating group membership lists. Assist with the coordination of community-led activities and webinars, ensuring smooth delivery and high-quality member experience. Maintain accurate records of community activities, attendance, and feedback.Support the onboarding and communication of volunteer Chairs and new committee members. Collaborate with the wider Marketing team to promote community activities and share relevant updates with members. Help identify opportunities to strengthen engagement and participation across communities. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Create and maintain event registration booking forms on the website Work with the Digital Marketing & Engagement Officer to ensure community information is accurately represented on the website and social media. Act as primary point of contact for SPIN/IN leaders, to support the dissemination of guidance and providing assistance with planning, logistics, and member interaction. Act as a central source of information, signposting network members to relevant resources. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Relevant Degree or experience in a related field, such as Committee Management. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Familiarity with CRM systems and/or digital marketing tools. Skilled in diary management, including scheduling and coordinating via Doodle polls.Experienced in supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Communities Coordinator provides operational and administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Communities Coordinator will help to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Build and maintain strong relationships with diverse stakeholders, including agencies, regulators and Universities. Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing agendas and minutes, and updating group membership lists. Assist with the coordination of community-led activities and webinars, ensuring smooth delivery and high-quality member experience. Maintain accurate records of community activities, attendance, and feedback.Support the onboarding and communication of volunteer Chairs and new committee members. Collaborate with the wider Marketing team to promote community activities and share relevant updates with members. Help identify opportunities to strengthen engagement and participation across communities. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Create and maintain event registration booking forms on the website Work with the Digital Marketing & Engagement Officer to ensure community information is accurately represented on the website and social media. Act as primary point of contact for SPIN/IN leaders, to support the dissemination of guidance and providing assistance with planning, logistics, and member interaction. Act as a central source of information, signposting network members to relevant resources. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Relevant Degree or experience in a related field, such as Committee Management. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Familiarity with CRM systems and/or digital marketing tools. Skilled in diary management, including scheduling and coordinating via Doodle polls.Experienced in supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Training Administrator (Public courses) Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job description and summary Training Administrator (Public Courses) Permanent Hybrid working - Canary Wharf, London TOPRA (The Organisation for Professionals in Regulatory Affairs) is the leading global membership body for regulatory affairs professionals working across healthcare sectors, including pharmaceuticals, medical devices and veterinary medicine. We are seeking a Training Administrator (Public Courses) to provide administrative and logistical support for the delivery of TOPRA's Essential and CRED public training courses. This role is central to ensuring a smooth and professional experience for delegates, trainers and internal stakeholders. The post holder will manage delegate enquiries, registrations and payments, maintain accurate records in TOPRA's CRM system, and coordinate course logistics including venues, materials and on-site support. You will also support trainers during course delivery, assist with attendance monitoring and troubleshooting, and manage post-course activities, including certificates, feedback, and record archiving. This role suits an organised, detail-focused administrator with strong customer service skills and an interest in training, education or events administration. Occasional early starts and travel within London will be required.
Jan 07, 2026
Full time
Training Administrator (Public courses) Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job description and summary Training Administrator (Public Courses) Permanent Hybrid working - Canary Wharf, London TOPRA (The Organisation for Professionals in Regulatory Affairs) is the leading global membership body for regulatory affairs professionals working across healthcare sectors, including pharmaceuticals, medical devices and veterinary medicine. We are seeking a Training Administrator (Public Courses) to provide administrative and logistical support for the delivery of TOPRA's Essential and CRED public training courses. This role is central to ensuring a smooth and professional experience for delegates, trainers and internal stakeholders. The post holder will manage delegate enquiries, registrations and payments, maintain accurate records in TOPRA's CRM system, and coordinate course logistics including venues, materials and on-site support. You will also support trainers during course delivery, assist with attendance monitoring and troubleshooting, and manage post-course activities, including certificates, feedback, and record archiving. This role suits an organised, detail-focused administrator with strong customer service skills and an interest in training, education or events administration. Occasional early starts and travel within London will be required.
