Emmaus Leicestershire & Rutland

We have an exciting opportunity for a Charity Retail Supervisor to work with our Head of Business & Support and a team of dedicated volunteers & Companions to grow our social enterprise in Hinckley. The Retail Supervisor will support the logistical operation and carry out shop administration at the Emporium charity store, including stock management, cash handling and fantastic customer service. The role will also include the training and supervision of volunteers and companions providing retail support to help restock the shop floor regularly and ensure displays are well-organised and appealing. The Retail Supervisor job offers the opportunity to make a significant contribution to the achievements of Emmaus Leicestershire & Rutland as a charity. If you re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus. Overall Purpose of the Role Securing a high level of sales is critical to the success of our social enterprise and working alongside the Head of Business & Support and driver, the Charity Retail Supervisor will help ensure the effective operation of the retail store with responsibility for: Day to day running of the retail operation Carrying out shop administration Overseeing the work and training of companions and retail volunteers Ensuring Emmaus policies and procedures are adhered to at all times When carrying out your duties the health and safety of everyone is your paramount responsibility. In all your planning, control, training and supervision you must ensure that safe working conditions are introduced and maintained. We are specifically looking for candidates that have experience handing, pricing and displaying second-hand furniture which makes up the majority of our sales.