Building Safety Case Manager £60,000 - £65,000 London & Home Counties Permanent Home/Field Based About A well-established property services consultancy operating across the UK residential sector, this organisation works with a broad range of clients including large PLC developers, residential management companies, and landlord clients to deliver professional building safety and compliance services. With a reputation built on technical expertise and sector-specific knowledge, the business positions itself as a leading provider of managed services to the property industry. This role sits within the Building Safety function, reporting directly to the Director of Building Safety, and has been created to manage the end-to-end building safety case process across a portfolio of higher-risk residential developments. It is a client-facing, compliance-critical position that requires both technical understanding of the Building Safety Act 2022 and the interpersonal skills to manage relationships with multiple stakeholders simultaneously. The role is based on a hybrid working pattern, with regular travel into London and across the portfolio required to attend site visits, client meetings, and multi-disciplinary coordination sessions. The Role This is a substantive compliance management role at the centre of post-Grenfell regulatory delivery. You will own the building safety case process for a defined portfolio, coordinating across fire engineers, surveyors, contractors, and client representatives to ensure all documentation is accurate, current, and regulator-ready. Produce, maintain, and submit Building Safety Cases and Safety Case Reports to the Regulator as required Keep the Golden Thread documentation current, ensuring all records are accurate, correctly saved, and appropriately shared Re-issue and maintain Resident Engagement Strategies, including collating and analysing resident data Coordinate multi-disciplinary site visits and meetings with contractors and suppliers Manage financial administration for the service, including supplier payments and client invoicing Provide regular reporting to clients and senior management, and fulfil Mandatory Occurrence Reporting obligations About You You will be a compliance or building safety professional with a solid grounding in the Building Safety Act 2022 and the confidence to manage complex, multi-stakeholder portfolios independently. Detailed working knowledge of the Building Safety Act 2022 and associated secondary legislation, including the obligations of the Principal Accountable Person Experience in property management, with an understanding of lease structures and client relationships within the residential sector Proven project management capability, with the ability to coordinate across multiple disciplines and workstreams concurrently Strong written and verbal communication skills, with experience producing formal reports and presenting to clients Comfortable managing financial processes including supplier payments and client invoicing Organised, methodical, and able to maintain documentation standards across a live portfolio Based in or commutable to London, and willing to travel across the portfolio on a regular basis to fulfil the requirements of the role For a confidential conversation on this position please reach out to Kieran Williams at Joshua Robert Recruitment.
May 30, 2026
Full time
Building Safety Case Manager £60,000 - £65,000 London & Home Counties Permanent Home/Field Based About A well-established property services consultancy operating across the UK residential sector, this organisation works with a broad range of clients including large PLC developers, residential management companies, and landlord clients to deliver professional building safety and compliance services. With a reputation built on technical expertise and sector-specific knowledge, the business positions itself as a leading provider of managed services to the property industry. This role sits within the Building Safety function, reporting directly to the Director of Building Safety, and has been created to manage the end-to-end building safety case process across a portfolio of higher-risk residential developments. It is a client-facing, compliance-critical position that requires both technical understanding of the Building Safety Act 2022 and the interpersonal skills to manage relationships with multiple stakeholders simultaneously. The role is based on a hybrid working pattern, with regular travel into London and across the portfolio required to attend site visits, client meetings, and multi-disciplinary coordination sessions. The Role This is a substantive compliance management role at the centre of post-Grenfell regulatory delivery. You will own the building safety case process for a defined portfolio, coordinating across fire engineers, surveyors, contractors, and client representatives to ensure all documentation is accurate, current, and regulator-ready. Produce, maintain, and submit Building Safety Cases and Safety Case Reports to the Regulator as required Keep the Golden Thread documentation current, ensuring all records are accurate, correctly saved, and appropriately shared Re-issue and maintain Resident Engagement Strategies, including collating and analysing resident data Coordinate multi-disciplinary site visits and meetings with contractors and suppliers Manage financial administration for the service, including supplier payments and client invoicing Provide regular reporting to clients and senior management, and fulfil Mandatory Occurrence Reporting obligations About You You will be a compliance or building safety professional with a solid grounding in the Building Safety Act 2022 and the confidence to manage complex, multi-stakeholder portfolios independently. Detailed working knowledge of the Building Safety Act 2022 and associated secondary legislation, including the obligations of the Principal Accountable Person Experience in property management, with an understanding of lease structures and client relationships within the residential sector Proven project management capability, with the ability to coordinate across multiple disciplines and workstreams concurrently Strong written and verbal communication skills, with experience producing formal reports and presenting to clients Comfortable managing financial processes including supplier payments and client invoicing Organised, methodical, and able to maintain documentation standards across a live portfolio Based in or commutable to London, and willing to travel across the portfolio on a regular basis to fulfil the requirements of the role For a confidential conversation on this position please reach out to Kieran Williams at Joshua Robert Recruitment.
Equipment Co-ordinator Disabled Facilities & Housing Adaptations Location: Birmingham Salary: £35,000 £40,000 Are you a highly organised administrator with a talent for keeping projects moving and people accountable? We're working exclusively with a well-established contractor delivering housing adaptation programmes for vulnerable adults across Birmingham, and we need a sharp, dependable Equipment Co-ordinator to join their team. This isn't a technical role it's an organisational one. If you can manage a busy inbox, chase a supplier, update a tracker, and keep three things in the air at once without dropping any of them, we want to hear from you. What You'll Be Doing Co-ordinating the ordering, delivery, and installation scheduling of specialist equipment stairlifts, profiling beds, ceiling hoists, level-access showers, and more Managing supplier and contractor relationships, chasing orders, resolving delays, and keeping everything on schedule Supporting Contracts Managers day-to-day you'll be the organisational engine that keeps their projects on track Maintaining accurate records across multiple live projects using works management systems and Microsoft Office Communicating clearly with occupational therapists, housing officers, and site teams to confirm requirements and co-ordinate access Flagging problems early and solving them quickly your service users are vulnerable adults, so getting it right matters What We're Looking For You must have: Strong administration and co-ordination experience this role lives or dies on your organisational skills A confident, professional communication style written and verbal Experience managing contractors or suppliers, chasing deliveries, and holding people to account Good working knowledge of Microsoft Office, particularly Excel and Outlook A calm, methodical approach when things get busy (and they will) It would be a bonus if you have: Experience in housing, construction, social care, or local authority environments Any familiarity with Disabled Facilities Grant works or adaptation equipment Worked alongside or supported contracts or project managers previously The Package £35,000 £40,000 depending on experience Birmingham-based A genuinely rewarding role making a real difference to people's lives Interested? Call or message David on (phone number removed) , or send your CV across to (url removed) This is a great role for someone coming out of housing, local authority admin, logistics co-ordination, or facilities management who wants a position with real purpose. Get in touch today we're moving quickly on this one.
May 30, 2026
Full time
Equipment Co-ordinator Disabled Facilities & Housing Adaptations Location: Birmingham Salary: £35,000 £40,000 Are you a highly organised administrator with a talent for keeping projects moving and people accountable? We're working exclusively with a well-established contractor delivering housing adaptation programmes for vulnerable adults across Birmingham, and we need a sharp, dependable Equipment Co-ordinator to join their team. This isn't a technical role it's an organisational one. If you can manage a busy inbox, chase a supplier, update a tracker, and keep three things in the air at once without dropping any of them, we want to hear from you. What You'll Be Doing Co-ordinating the ordering, delivery, and installation scheduling of specialist equipment stairlifts, profiling beds, ceiling hoists, level-access showers, and more Managing supplier and contractor relationships, chasing orders, resolving delays, and keeping everything on schedule Supporting Contracts Managers day-to-day you'll be the organisational engine that keeps their projects on track Maintaining accurate records across multiple live projects using works management systems and Microsoft Office Communicating clearly with occupational therapists, housing officers, and site teams to confirm requirements and co-ordinate access Flagging problems early and solving them quickly your service users are vulnerable adults, so getting it right matters What We're Looking For You must have: Strong administration and co-ordination experience this role lives or dies on your organisational skills A confident, professional communication style written and verbal Experience managing contractors or suppliers, chasing deliveries, and holding people to account Good working knowledge of Microsoft Office, particularly Excel and Outlook A calm, methodical approach when things get busy (and they will) It would be a bonus if you have: Experience in housing, construction, social care, or local authority environments Any familiarity with Disabled Facilities Grant works or adaptation equipment Worked alongside or supported contracts or project managers previously The Package £35,000 £40,000 depending on experience Birmingham-based A genuinely rewarding role making a real difference to people's lives Interested? Call or message David on (phone number removed) , or send your CV across to (url removed) This is a great role for someone coming out of housing, local authority admin, logistics co-ordination, or facilities management who wants a position with real purpose. Get in touch today we're moving quickly on this one.
Joshua Robert Recruitment
Worcester, Worcestershire
Property & Compliance Coordinator Location - Worcester Salary - £30,000 - £33,000 DOE Job type - Permanent About the Role Our client is seeking an organised and proactive Property & Compliance Manager to support the day-to-day management of a varied commercial property portfolio, including a small number of residential units. This is a hands-on role focused on property inspections, statutory compliance, and coordinating maintenance activities. You will play a key role in ensuring properties are safe, compliant and well-maintained, while delivering a high standard of service to both clients and tenants. This opportunity would suit someone with experience in property, facilities or compliance or an individual looking to build a long-term career in the sector within a supportive and collaborative team. Key Responsibilities Property Inspections & Compliance Carry out regular internal and external property inspections Identify and manage compliance requirements, maintenance needs and health & safety risks Coordinate statutory compliance, including: Asbestos surveys Legionella risk assessments Fire Risk Assessments (FRA) Gas safety certification LOLER inspections General health & safety compliance Ensure all compliance actions are instructed, tracked, and completed within required timeframes Maintain accurate and up-to-date compliance records and documentation Monitor insurance expiry dates and support the renewal process Maintenance & Contractor Management Manage and maintain an approved contractor database Instruct contractors for compliance works and minor repairs Monitor works on site to ensure quality, safety and value for money Ensure contractors adhere to all health & safety standards and site procedures Work closely with internal teams to track service charge expenditure Tenant & Client Relationships Build and maintain strong relationships with tenants and clients Act as a key point of contact for property, compliance, and maintenance queries Coordinate tenant meetings, including agendas and follow-up actions Manage lease exits, including inspections, meter readings, and handovers Support onboarding of new tenants, ensuring properties are compliant and ready for occupation Internal Collaboration & Administration Work closely with internal teams including agency, valuation and building surveying to ensure a seamless client experience Maintain accurate records across internal systems Use Microsoft Outlook for communication, diary management and task coordination Manage secure key systems in line with company procedures About You Experience in property management, facilities management, or compliance coordination is desirable Good understanding of health & safety and statutory compliance requirements Strong organisational skills with the ability to manage multiple priorities Confident communicator with the ability to build professional relationships Computer literate, with good working knowledge of Microsoft Outlook Full UK driving licence and access to a vehicle (mileage reimbursed) Personal Attributes Professional and approachable Detail-oriented and methodical Able to work independently and as part of a team Practical, solutions-focused mindset Strong written and verbal communication skills
May 30, 2026
Full time
Property & Compliance Coordinator Location - Worcester Salary - £30,000 - £33,000 DOE Job type - Permanent About the Role Our client is seeking an organised and proactive Property & Compliance Manager to support the day-to-day management of a varied commercial property portfolio, including a small number of residential units. This is a hands-on role focused on property inspections, statutory compliance, and coordinating maintenance activities. You will play a key role in ensuring properties are safe, compliant and well-maintained, while delivering a high standard of service to both clients and tenants. This opportunity would suit someone with experience in property, facilities or compliance or an individual looking to build a long-term career in the sector within a supportive and collaborative team. Key Responsibilities Property Inspections & Compliance Carry out regular internal and external property inspections Identify and manage compliance requirements, maintenance needs and health & safety risks Coordinate statutory compliance, including: Asbestos surveys Legionella risk assessments Fire Risk Assessments (FRA) Gas safety certification LOLER inspections General health & safety compliance Ensure all compliance actions are instructed, tracked, and completed within required timeframes Maintain accurate and up-to-date compliance records and documentation Monitor insurance expiry dates and support the renewal process Maintenance & Contractor Management Manage and maintain an approved contractor database Instruct contractors for compliance works and minor repairs Monitor works on site to ensure quality, safety and value for money Ensure contractors adhere to all health & safety standards and site procedures Work closely with internal teams to track service charge expenditure Tenant & Client Relationships Build and maintain strong relationships with tenants and clients Act as a key point of contact for property, compliance, and maintenance queries Coordinate tenant meetings, including agendas and follow-up actions Manage lease exits, including inspections, meter readings, and handovers Support onboarding of new tenants, ensuring properties are compliant and ready for occupation Internal Collaboration & Administration Work closely with internal teams including agency, valuation and building surveying to ensure a seamless client experience Maintain accurate records across internal systems Use Microsoft Outlook for communication, diary management and task coordination Manage secure key systems in line with company procedures About You Experience in property management, facilities management, or compliance coordination is desirable Good understanding of health & safety and statutory compliance requirements Strong organisational skills with the ability to manage multiple priorities Confident communicator with the ability to build professional relationships Computer literate, with good working knowledge of Microsoft Outlook Full UK driving licence and access to a vehicle (mileage reimbursed) Personal Attributes Professional and approachable Detail-oriented and methodical Able to work independently and as part of a team Practical, solutions-focused mindset Strong written and verbal communication skills
Joshua Robert Recruitment
Leicester, Leicestershire
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
May 30, 2026
Full time
Regional Facilities Manager Location: East Midlands Salary: £51,000 + Bonus Contract: Permanent About the Role We are working with a well-established client who is looking to appoint an experienced and driven Regional Facilities Manager. This is a key role responsible for delivering high-quality facilities management services across a diverse portfolio of sites in the East Midlands. You will play a vital part in ensuring operational excellence, maintaining compliance, and creating safe, efficient, and well-managed environments for all stakeholders. Key Responsibilities Oversee day-to-day facilities operations across multiple sites, ensuring consistent and high-quality service delivery Lead, motivate, and support on-site teams as well as external contractors Develop and manage maintenance strategies, including planned preventative maintenance (PPM) programmes Ensure full compliance with health & safety legislation, statutory requirements, and company policies Manage budgets effectively, controlling costs and identifying opportunities for improved efficiency Oversee supplier performance, procurement activities, and contract management Act as the primary point of contact for clients and senior stakeholders across the region Carry out regular site inspections and audits to maintain high standards Support the delivery of projects such as refurbishments, relocations, and fit-outs About You Proven experience in facilities management, ideally within a multi-site or regional role (commercial, retail, or logistics environments preferred) Strong understanding of health & safety regulations and compliance standards Effective leadership and people management skills Commercially aware, with experience managing budgets and contracts Excellent communication and stakeholder management abilities Able to work independently and manage a varied workload Relevant qualifications such as IWFM or NEBOSH are advantageous
Job Role - Director of Growth Location - London Salary - Competitive Salary + Commission + Benefits Job Type - Permanent Joshua Robert are proud to be representing FirstPort, the UK's leading residential property management business, managing thousands of developments across England, Scotland and Wales. FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. In London, the business is entering an ambitious growth phase, investing in marketing, people, and commercial capability to take a significantly larger share of one of the UK's most valuable property markets. The Role Reporting into the Director of Region, the Growth Director will be the commercial engine of FirstPort's London operation. This is a senior, high-profile role combining strategic business development with hands-on execution, building pipeline, winning tenders, and re-establishing FirstPort as the most credible and proactive operator in the London block and estate management market. The successful candidate will have exposure to the MD and CEO, lead and set direction for a dedicated London marketing team, including an embedded specialist marketing business partner and step into a warm pipeline of active and developing opportunities. Warm pipeline will be flowing from day one. Success will be measured in units won, pipeline built and market share gained. Key Responsibilities Develop and implement a regional business development strategy that drives measurable growth in FirstPort's London market share Build and manage a qualified sales pipeline targeting RMCs, RTMs, developers, freeholders, and other relevant client groups Lead the preparation and delivery of tenders, pitches and proposals, presenting compelling, tailored solutions to diverse client audiences Convert warm opportunities generated through consumer marketing, SEO and referrals, alongside self-generated prospecting activity Identify new business opportunities across existing stock, new-build developments and block/estate management transitions Represent FirstPort at industry conferences, ARMA and TPI events, networking forums and developer and client meetings across London Collaborate with the London marketing business partner to ensure commercial messaging is consistent, credible and market-facing Monitor competitor activity, sector trends, leasehold reform developments and market intelligence to inform the growth strategy Report regularly to the Regional Director, MD and board on pipeline performance, conversion rates and progress against growth targets Foster long-term client relationships that deliver retention, referrals and repeat business Contribute to the broader strategic agenda, informing pricing decisions, product positioning, and the company's narrative in London Sector authority that can walk into any room in the industry and be taken seriously Commercial hunger and a genuine desire to win, build, and grow with measurable outcomes Executive presence with the communication, gravitas, and interpersonal skills to operate at board level Strategic thinking and the ability to build a plan, not just follow one Resilience and self-belief, with an ambitious mindset and the confidence to handle scrutiny Collaborative instinct a leader who builds bridges internally as readily as they win clients externally Person Specification - Essential Proven track record operating at a senior commercial, business development, or director level within the property sector Background in residential block management, estate management, property development, or land acquisition, with a clear understanding of how the residential management market works Demonstrable success winning new business through relationship-led and tender-driven sales, including RMC, RTM, developer and/or land-facing work Ability to speak credibly with developers, resident management companies, right-to-manage organisations, and senior stakeholders TPI Level 3 qualification (or above) is advantageous; strong sector experience and commercial pedigree considered in lieu Exceptional communication and presentation skills, comfortable in front of developers, residents' committees, and board-level stakeholders Commercially astute with a strategic mindset: able to build a plan, manage a pipeline, and report on performance Based in London, with regular attendance in the office and client meetings will be expected Person Specification - Desirable Experience working for or alongside a large-scale residential property management business Existing relationships with developers, housing associations, or institutional landlords active in the London market Experience operating within a PE-backed or high-growth business environment Familiarity with CRM systems and structured pipeline management processes What FirstPort Offers Competitive base salary, dependent on experience Commission scheme structured to reward high performance in new business generation Private medical insurance and life assurance Pension with matched employer contributions Accredited CPD and professional development support Employee well-being and discount programme Board-level visibility and genuine career development prospects Recruitment Disclaimer This vacancy is being managed exclusively by Dan Rodgers at Joshua Robert as part of a retained search assignment. All applications and expressions of interest submitted in response to this advert will be forwarded directly to Dan Rodgers for review and management as part of the recruitment process. Direct approaches or applications to the client organisation may be redirected to Joshua Robert. By submitting your application, you acknowledge that your details may be shared with Dan Rodgers and the Joshua Robert Recruitment Team for the purposes of this recruitment process and in accordance with applicable data protection regulations.
May 30, 2026
Full time
Job Role - Director of Growth Location - London Salary - Competitive Salary + Commission + Benefits Job Type - Permanent Joshua Robert are proud to be representing FirstPort, the UK's leading residential property management business, managing thousands of developments across England, Scotland and Wales. FirstPort serves close to a million residents and works with developers, freeholders, RMCs, and RTMs to deliver consistently excellent property management. In London, the business is entering an ambitious growth phase, investing in marketing, people, and commercial capability to take a significantly larger share of one of the UK's most valuable property markets. The Role Reporting into the Director of Region, the Growth Director will be the commercial engine of FirstPort's London operation. This is a senior, high-profile role combining strategic business development with hands-on execution, building pipeline, winning tenders, and re-establishing FirstPort as the most credible and proactive operator in the London block and estate management market. The successful candidate will have exposure to the MD and CEO, lead and set direction for a dedicated London marketing team, including an embedded specialist marketing business partner and step into a warm pipeline of active and developing opportunities. Warm pipeline will be flowing from day one. Success will be measured in units won, pipeline built and market share gained. Key Responsibilities Develop and implement a regional business development strategy that drives measurable growth in FirstPort's London market share Build and manage a qualified sales pipeline targeting RMCs, RTMs, developers, freeholders, and other relevant client groups Lead the preparation and delivery of tenders, pitches and proposals, presenting compelling, tailored solutions to diverse client audiences Convert warm opportunities generated through consumer marketing, SEO and referrals, alongside self-generated prospecting activity Identify new business opportunities across existing stock, new-build developments and block/estate management transitions Represent FirstPort at industry conferences, ARMA and TPI events, networking forums and developer and client meetings across London Collaborate with the London marketing business partner to ensure commercial messaging is consistent, credible and market-facing Monitor competitor activity, sector trends, leasehold reform developments and market intelligence to inform the growth strategy Report regularly to the Regional Director, MD and board on pipeline performance, conversion rates and progress against growth targets Foster long-term client relationships that deliver retention, referrals and repeat business Contribute to the broader strategic agenda, informing pricing decisions, product positioning, and the company's narrative in London Sector authority that can walk into any room in the industry and be taken seriously Commercial hunger and a genuine desire to win, build, and grow with measurable outcomes Executive presence with the communication, gravitas, and interpersonal skills to operate at board level Strategic thinking and the ability to build a plan, not just follow one Resilience and self-belief, with an ambitious mindset and the confidence to handle scrutiny Collaborative instinct a leader who builds bridges internally as readily as they win clients externally Person Specification - Essential Proven track record operating at a senior commercial, business development, or director level within the property sector Background in residential block management, estate management, property development, or land acquisition, with a clear understanding of how the residential management market works Demonstrable success winning new business through relationship-led and tender-driven sales, including RMC, RTM, developer and/or land-facing work Ability to speak credibly with developers, resident management companies, right-to-manage organisations, and senior stakeholders TPI Level 3 qualification (or above) is advantageous; strong sector experience and commercial pedigree considered in lieu Exceptional communication and presentation skills, comfortable in front of developers, residents' committees, and board-level stakeholders Commercially astute with a strategic mindset: able to build a plan, manage a pipeline, and report on performance Based in London, with regular attendance in the office and client meetings will be expected Person Specification - Desirable Experience working for or alongside a large-scale residential property management business Existing relationships with developers, housing associations, or institutional landlords active in the London market Experience operating within a PE-backed or high-growth business environment Familiarity with CRM systems and structured pipeline management processes What FirstPort Offers Competitive base salary, dependent on experience Commission scheme structured to reward high performance in new business generation Private medical insurance and life assurance Pension with matched employer contributions Accredited CPD and professional development support Employee well-being and discount programme Board-level visibility and genuine career development prospects Recruitment Disclaimer This vacancy is being managed exclusively by Dan Rodgers at Joshua Robert as part of a retained search assignment. All applications and expressions of interest submitted in response to this advert will be forwarded directly to Dan Rodgers for review and management as part of the recruitment process. Direct approaches or applications to the client organisation may be redirected to Joshua Robert. By submitting your application, you acknowledge that your details may be shared with Dan Rodgers and the Joshua Robert Recruitment Team for the purposes of this recruitment process and in accordance with applicable data protection regulations.
Overview An exciting opportunity has arisen for a technically strong Engineering Facilities Manager to oversee the hard services and technical operations at Kent Science Park. This role is ideal for someone with a strong background in engineering led facilities management who enjoys operating within technically complex environments and wants to play a key role in the optimisation, compliance, and long term performance of a large commercial estate. The successful individual will act as the technical lead across the estate, managing specialist contractors, driving engineering standards, supporting improvement projects, and ensuring the estate operates safely and efficiently at all times. Key Responsibilities Technical & Engineering Leadership - Lead all hard FM and engineering services across the estate - Oversee HVAC, BMS, M&E systems, high voltage infrastructure, and specialist plant - Support operational resilience and business continuity planning - Drive building optimisation and condition based maintenance initiatives Contractor & Compliance Management - Manage specialist contractors and technical supply chain partners - Monitor service delivery, compliance, and contractor performance - Ensure compliance across COSHH, L8, LOLER, PUWER, CDM, and pressure systems - Maintain high standards across health & safety and statutory compliance Asset Improvement & Stakeholder Management - Support lifecycle planning, asset modernisation, and capital improvement works - Identify opportunities for energy reduction and operational efficiencies - Act as a key technical contact for occupiers, clients, and internal stakeholders - Produce technical reports, recommendations, and operational updates About You We are looking for a technically credible and commercially aware engineering facilities professional with experience operating within complex commercial environments. You will ideally come from a background such as: - Technical Facilities Management - Hard Services Management - Building Services Engineering - Engineering Management - Critical Environments or Science Parks You should possess strong contractor management, compliance, and technical problem solving experience alongside the ability to communicate confidently with clients and occupiers. Experience & Qualifications Essential - Strong understanding of building engineering, technical services, and hard FM operations - Experience managing HVAC, BMS, M&E systems, and planned maintenance programmes - Knowledge of statutory compliance including COSHH, L8, LOLER, PUWER, and CDM - Experience managing technical contractors and supply chains - Relevant engineering or technical qualification - IOSH, NEBOSH, IWFM, or similar accreditation preferred Desirable - Experience within science parks, life sciences, healthcare, data centres, or critical environments - CIBSE or IET membership - Knowledge of SFG20 and energy optimisation initiatives Why Join? - Opportunity to oversee a technically complex and high profile estate - Exposure to engineering optimisation and asset improvement projects - Diverse and varied technical environment - Long term progression within a growing and forward thinking property business This role is onsite Monday to Friday 8:00am to 5:00pm
May 30, 2026
Full time
Overview An exciting opportunity has arisen for a technically strong Engineering Facilities Manager to oversee the hard services and technical operations at Kent Science Park. This role is ideal for someone with a strong background in engineering led facilities management who enjoys operating within technically complex environments and wants to play a key role in the optimisation, compliance, and long term performance of a large commercial estate. The successful individual will act as the technical lead across the estate, managing specialist contractors, driving engineering standards, supporting improvement projects, and ensuring the estate operates safely and efficiently at all times. Key Responsibilities Technical & Engineering Leadership - Lead all hard FM and engineering services across the estate - Oversee HVAC, BMS, M&E systems, high voltage infrastructure, and specialist plant - Support operational resilience and business continuity planning - Drive building optimisation and condition based maintenance initiatives Contractor & Compliance Management - Manage specialist contractors and technical supply chain partners - Monitor service delivery, compliance, and contractor performance - Ensure compliance across COSHH, L8, LOLER, PUWER, CDM, and pressure systems - Maintain high standards across health & safety and statutory compliance Asset Improvement & Stakeholder Management - Support lifecycle planning, asset modernisation, and capital improvement works - Identify opportunities for energy reduction and operational efficiencies - Act as a key technical contact for occupiers, clients, and internal stakeholders - Produce technical reports, recommendations, and operational updates About You We are looking for a technically credible and commercially aware engineering facilities professional with experience operating within complex commercial environments. You will ideally come from a background such as: - Technical Facilities Management - Hard Services Management - Building Services Engineering - Engineering Management - Critical Environments or Science Parks You should possess strong contractor management, compliance, and technical problem solving experience alongside the ability to communicate confidently with clients and occupiers. Experience & Qualifications Essential - Strong understanding of building engineering, technical services, and hard FM operations - Experience managing HVAC, BMS, M&E systems, and planned maintenance programmes - Knowledge of statutory compliance including COSHH, L8, LOLER, PUWER, and CDM - Experience managing technical contractors and supply chains - Relevant engineering or technical qualification - IOSH, NEBOSH, IWFM, or similar accreditation preferred Desirable - Experience within science parks, life sciences, healthcare, data centres, or critical environments - CIBSE or IET membership - Knowledge of SFG20 and energy optimisation initiatives Why Join? - Opportunity to oversee a technically complex and high profile estate - Exposure to engineering optimisation and asset improvement projects - Diverse and varied technical environment - Long term progression within a growing and forward thinking property business This role is onsite Monday to Friday 8:00am to 5:00pm
An outstanding opportunity has arisen for an ambitious Associate-level Property Management Surveyor to join one of the Midlands fastest-growing and most progressive property management businesses. This is not a traditional property management role. You ll be joining a dynamic, commercially driven team with a genuine mix of high-quality work, major client exposure, and the opportunity to take ownership of high-profile assets across a diverse commercial portfolio. The business has built a reputation for delivering a modern, proactive approach to property management and is continuing to grow at pace across the region. With significant investment, an expanding client base, and a strong leadership team, this is the ideal platform for someone looking to accelerate their career. The Role You will be responsible for managing a varied commercial portfolio on behalf of institutional and private clients, working across office, industrial, retail, and mixed-use assets. The role offers real autonomy, direct client interaction, and the opportunity to be involved in strategic asset management initiatives rather than purely day-to-day management. Key responsibilities will include: • Management of high-profile commercial assets across the Midlands • Building and maintaining strong client and occupier relationships • Service charge management and budgeting oversight • Working closely with facilities management and accounting teams • Advising clients on value enhancement and asset performance • Supporting business development and client growth opportunities • Mentoring junior team members and contributing to team development About You • MRICS qualified (preferred) • Proven experience within commercial property management • Strong client-facing and communication skills • Commercially minded with a proactive approach • Ambitious and motivated by progression opportunities • Keen to be part of a growing, energetic business Why Join? • The fastest-growing sizeable property management business in the Midlands • A genuine variety of work and asset exposure • Opportunity to manage prestigious, high-profile instructions • Clear progression pathway to senior leadership level • Modern, collaborative culture with entrepreneurial energy • Competitive salary and benefits package • Flexible working environment This is an exceptional opportunity for an ambitious surveyor who wants more than just portfolio management, offering real responsibility, visibility, and long-term career progression within a thriving business.
May 30, 2026
Full time
An outstanding opportunity has arisen for an ambitious Associate-level Property Management Surveyor to join one of the Midlands fastest-growing and most progressive property management businesses. This is not a traditional property management role. You ll be joining a dynamic, commercially driven team with a genuine mix of high-quality work, major client exposure, and the opportunity to take ownership of high-profile assets across a diverse commercial portfolio. The business has built a reputation for delivering a modern, proactive approach to property management and is continuing to grow at pace across the region. With significant investment, an expanding client base, and a strong leadership team, this is the ideal platform for someone looking to accelerate their career. The Role You will be responsible for managing a varied commercial portfolio on behalf of institutional and private clients, working across office, industrial, retail, and mixed-use assets. The role offers real autonomy, direct client interaction, and the opportunity to be involved in strategic asset management initiatives rather than purely day-to-day management. Key responsibilities will include: • Management of high-profile commercial assets across the Midlands • Building and maintaining strong client and occupier relationships • Service charge management and budgeting oversight • Working closely with facilities management and accounting teams • Advising clients on value enhancement and asset performance • Supporting business development and client growth opportunities • Mentoring junior team members and contributing to team development About You • MRICS qualified (preferred) • Proven experience within commercial property management • Strong client-facing and communication skills • Commercially minded with a proactive approach • Ambitious and motivated by progression opportunities • Keen to be part of a growing, energetic business Why Join? • The fastest-growing sizeable property management business in the Midlands • A genuine variety of work and asset exposure • Opportunity to manage prestigious, high-profile instructions • Clear progression pathway to senior leadership level • Modern, collaborative culture with entrepreneurial energy • Competitive salary and benefits package • Flexible working environment This is an exceptional opportunity for an ambitious surveyor who wants more than just portfolio management, offering real responsibility, visibility, and long-term career progression within a thriving business.
Highways Operative Grade 6 (General Industrial) Durham Pay Rate: £13.26 per hour Temporary Contract: 1 June 2026 - 22 August 2026 Working Hours: 07:30 - 15:30 Positions Available: 6 We are currently recruiting for 6 Highways Operatives Grade 6 to join a busy operational team in Durham on a temporary basis. This is an excellent opportunity for individuals with experience in highways, grounds maintenance, construction, or general industrial work who enjoy working outdoors and as part of a team. Key Responsibilities: Carry out highways maintenance and environmental works across the Borough. Support safe and effective delivery of operational services. Undertake manual duties associated with highways and general industrial work. Maintain high standards of health, safety, and environmental compliance. Work collaboratively with team members and supervisors to deliver frontline services efficiently. Identify and report hazards or issues requiring attention. Provide excellent customer service when interacting with members of the public. Essential Skills & Experience: Previous experience within highways, construction, grounds maintenance, or similar operational environments is desirable. Ability to work effectively as part of a team. Good awareness of health and safety procedures. Reliable, hardworking, and proactive approach to work. Good communication skills and willingness to work outdoors in varying conditions. How to Apply: To apply, reply to this advert with your CV or contact Nomvula on (phone number removed) or (url removed)
May 29, 2026
Contractor
Highways Operative Grade 6 (General Industrial) Durham Pay Rate: £13.26 per hour Temporary Contract: 1 June 2026 - 22 August 2026 Working Hours: 07:30 - 15:30 Positions Available: 6 We are currently recruiting for 6 Highways Operatives Grade 6 to join a busy operational team in Durham on a temporary basis. This is an excellent opportunity for individuals with experience in highways, grounds maintenance, construction, or general industrial work who enjoy working outdoors and as part of a team. Key Responsibilities: Carry out highways maintenance and environmental works across the Borough. Support safe and effective delivery of operational services. Undertake manual duties associated with highways and general industrial work. Maintain high standards of health, safety, and environmental compliance. Work collaboratively with team members and supervisors to deliver frontline services efficiently. Identify and report hazards or issues requiring attention. Provide excellent customer service when interacting with members of the public. Essential Skills & Experience: Previous experience within highways, construction, grounds maintenance, or similar operational environments is desirable. Ability to work effectively as part of a team. Good awareness of health and safety procedures. Reliable, hardworking, and proactive approach to work. Good communication skills and willingness to work outdoors in varying conditions. How to Apply: To apply, reply to this advert with your CV or contact Nomvula on (phone number removed) or (url removed)
Homelessness Assessment Advisor (Housing) Hertfordshire 37 Hours Per Week Hybrid Working Contract: Up to 6 Months PAYE Rate: £16.75 per hour Working Pattern: Start Date: Monday, 1 June 2026 Working Hours: 09:00 - 17:00 Hybrid working arrangement - part office based and part home working We are currently seeking an experienced and motivated Homelessness Assessment Advisor to join a busy Housing team in Hertfordshire on a temporary contract for up to 6 months. This is an excellent opportunity for a housing professional with strong homelessness assessment experience and a passion for supporting vulnerable residents in securing sustainable accommodation solutions. Key Responsibilities: Conduct homelessness assessments in line with current Homelessness Regulations and statutory requirements. Carry out comprehensive assessments of applicants' housing and support needs under the Housing Act. Develop and agree Personalised Housing Plans (PHPs) aimed at preventing homelessness or securing alternative accommodation. Manage an individual caseload effectively and efficiently. Ensure compliance with all statutory processes and procedures. Liaise with internal departments, landlords, support agencies, and external partners where required. Maintain accurate case records using a range of IT systems. Essential Requirements: NVQ Level 4 qualification or equivalent in a relevant subject area. Previous experience delivering housing advice and homelessness prevention services. Strong understanding of homelessness legislation and statutory duties. Excellent written and verbal communication skills. High level of customer focus and ability to work with vulnerable individuals. Confident using multiple IT systems to manage caseloads and improve efficiency.
May 29, 2026
Contractor
Homelessness Assessment Advisor (Housing) Hertfordshire 37 Hours Per Week Hybrid Working Contract: Up to 6 Months PAYE Rate: £16.75 per hour Working Pattern: Start Date: Monday, 1 June 2026 Working Hours: 09:00 - 17:00 Hybrid working arrangement - part office based and part home working We are currently seeking an experienced and motivated Homelessness Assessment Advisor to join a busy Housing team in Hertfordshire on a temporary contract for up to 6 months. This is an excellent opportunity for a housing professional with strong homelessness assessment experience and a passion for supporting vulnerable residents in securing sustainable accommodation solutions. Key Responsibilities: Conduct homelessness assessments in line with current Homelessness Regulations and statutory requirements. Carry out comprehensive assessments of applicants' housing and support needs under the Housing Act. Develop and agree Personalised Housing Plans (PHPs) aimed at preventing homelessness or securing alternative accommodation. Manage an individual caseload effectively and efficiently. Ensure compliance with all statutory processes and procedures. Liaise with internal departments, landlords, support agencies, and external partners where required. Maintain accurate case records using a range of IT systems. Essential Requirements: NVQ Level 4 qualification or equivalent in a relevant subject area. Previous experience delivering housing advice and homelessness prevention services. Strong understanding of homelessness legislation and statutory duties. Excellent written and verbal communication skills. High level of customer focus and ability to work with vulnerable individuals. Confident using multiple IT systems to manage caseloads and improve efficiency.
Streetscene Operative (General Industrial) Fairway House, TS10 5JU - Dormanstown, North Yorkshire Pay Rate: £13.26 per hour 15 Hours Per Week Temporary Contract: 30 May 2026 - 1 November 2026 Working Hours: 11:00 - 21:00 Positions Available: 2 We are currently recruiting for two Streetscene Operatives to support environmental and frontline services within Dormanstown, North Yorkshire. The successful candidates will help maintain a clean and tidy Borough through high-quality grounds maintenance, street cleansing, open space maintenance, and waste collection service delivery. Key Responsibilities: Deliver effective street cleansing, grounds maintenance, and waste collection services. Maintain public spaces, foreshores, and town centre areas to a high standard. Protect, enhance, and promote access to community environmental spaces. Support the continuous improvement of frontline services through efficient working practices and excellent customer service. Liaise with council staff, public bodies, and members of the local community when required. Identify and report hazards or environmental issues outside of your direct responsibilities to your line manager. Work effectively as part of a team committed to improving the local environment. Essential Skills & Experience: Ability to work well within a team environment. Good awareness of health and safety responsibilities. Strong communication and customer service skills. Reliable, proactive, and committed to maintaining high standards. Previous experience within grounds maintenance, cleansing, waste collection, or similar operational work is desirable. How to Apply: To apply, reply to this advert with your CV or contact Nomvula on (phone number removed) or (url removed)
May 29, 2026
Contractor
Streetscene Operative (General Industrial) Fairway House, TS10 5JU - Dormanstown, North Yorkshire Pay Rate: £13.26 per hour 15 Hours Per Week Temporary Contract: 30 May 2026 - 1 November 2026 Working Hours: 11:00 - 21:00 Positions Available: 2 We are currently recruiting for two Streetscene Operatives to support environmental and frontline services within Dormanstown, North Yorkshire. The successful candidates will help maintain a clean and tidy Borough through high-quality grounds maintenance, street cleansing, open space maintenance, and waste collection service delivery. Key Responsibilities: Deliver effective street cleansing, grounds maintenance, and waste collection services. Maintain public spaces, foreshores, and town centre areas to a high standard. Protect, enhance, and promote access to community environmental spaces. Support the continuous improvement of frontline services through efficient working practices and excellent customer service. Liaise with council staff, public bodies, and members of the local community when required. Identify and report hazards or environmental issues outside of your direct responsibilities to your line manager. Work effectively as part of a team committed to improving the local environment. Essential Skills & Experience: Ability to work well within a team environment. Good awareness of health and safety responsibilities. Strong communication and customer service skills. Reliable, proactive, and committed to maintaining high standards. Previous experience within grounds maintenance, cleansing, waste collection, or similar operational work is desirable. How to Apply: To apply, reply to this advert with your CV or contact Nomvula on (phone number removed) or (url removed)
Director Property Management We are working with a growing independent property consultancy with an established and expanding presence across the Midlands, looking to appoint a Director to lead and help grow its Commercial Property Management team. This is a key strategic hire for the business, driven by succession planning and continued growth, with the team having recently secured several new instructions and looking to build further momentum across the region. The role offers the opportunity to take a senior leadership position within the business, overseeing a diverse commercial property portfolio, leading key client relationships, and playing a major role in the future direction and growth of the department. The Role In this position, you will take ownership of a significant commercial property management function, managing a varied portfolio across the East Midlands and wider Midlands, while helping shape team strategy and supporting wider business growth. Working closely with senior leadership, you will be given the autonomy to influence operational direction, grow client relationships, and contribute to the long-term success of the business. Key responsibilities will include: Leading the management of a diverse commercial property portfolio across the East Midlands, wider Midlands, and selected national instructions Taking ownership of key client relationships, acting as a trusted advisor and senior point of contact Overseeing core property management delivery including service charge management, rent collection, lease events, and asset performance Driving business development activity and identifying opportunities to expand existing client relationships and win new instructions Supporting and mentoring team members, helping develop capability and strengthen the wider department Working closely with leadership to shape the future strategy and growth of the Property Management team Driving operational excellence and ensuring consistently high service delivery across the portfolio About You Strong commercial property management experience, ideally within a consultancy environment Currently operating at Director or Associate Director level, ready to take on broader leadership responsibility Strong track record managing key clients and complex commercial property portfolios Commercially minded, entrepreneurial, and motivated by growth Experienced in business development and relationship-led work winning MRICS preferred but not essential strong market reputation and relevant experience equally valued
May 29, 2026
Full time
Director Property Management We are working with a growing independent property consultancy with an established and expanding presence across the Midlands, looking to appoint a Director to lead and help grow its Commercial Property Management team. This is a key strategic hire for the business, driven by succession planning and continued growth, with the team having recently secured several new instructions and looking to build further momentum across the region. The role offers the opportunity to take a senior leadership position within the business, overseeing a diverse commercial property portfolio, leading key client relationships, and playing a major role in the future direction and growth of the department. The Role In this position, you will take ownership of a significant commercial property management function, managing a varied portfolio across the East Midlands and wider Midlands, while helping shape team strategy and supporting wider business growth. Working closely with senior leadership, you will be given the autonomy to influence operational direction, grow client relationships, and contribute to the long-term success of the business. Key responsibilities will include: Leading the management of a diverse commercial property portfolio across the East Midlands, wider Midlands, and selected national instructions Taking ownership of key client relationships, acting as a trusted advisor and senior point of contact Overseeing core property management delivery including service charge management, rent collection, lease events, and asset performance Driving business development activity and identifying opportunities to expand existing client relationships and win new instructions Supporting and mentoring team members, helping develop capability and strengthen the wider department Working closely with leadership to shape the future strategy and growth of the Property Management team Driving operational excellence and ensuring consistently high service delivery across the portfolio About You Strong commercial property management experience, ideally within a consultancy environment Currently operating at Director or Associate Director level, ready to take on broader leadership responsibility Strong track record managing key clients and complex commercial property portfolios Commercially minded, entrepreneurial, and motivated by growth Experienced in business development and relationship-led work winning MRICS preferred but not essential strong market reputation and relevant experience equally valued
Associate Director Property Management We are working with a growing independent property consultancy with an established and expanding presence across the Midlands, looking to appoint an Associate Director to join and help grow its Commercial Property Management team. This is a key senior hire for the business, driven by a combination of succession planning and continued growth, with the team having recently secured several new instructions and looking to build further momentum. The role offers the opportunity to take ownership of a diverse commercial property portfolio, lead client relationships, and play an active role in the future growth and development of the department. The Role In this position, you will take a senior role within the Property Management team, managing a varied portfolio of commercial assets across the East Midlands and wider Midlands, while helping drive business growth and supporting junior colleagues. Working closely with leadership, you will be given significant autonomy and the opportunity to shape both client strategy and wider departmental growth. Key responsibilities will include: Managing a diverse commercial property portfolio across the East Midlands, wider Midlands, and selected national instructions Leading on key landlord and client relationships, providing high-quality strategic advice and day-to-day property management support Overseeing core property management functions including service charge management, rent collection, lease events, and asset performance Identifying opportunities to add value across client portfolios through proactive management and commercial advice Supporting business development activity and helping grow the team s client base and regional presence Mentoring and supporting junior team members where appropriate Working closely with senior leadership to influence the direction and growth of the department About You Strong commercial property management experience, ideally within a consultancy environment Operating at Associate Director level currently, or a strong Associate / Senior Surveyor ready to step up Broad understanding of service charge, rent collection, and wider landlord & tenant matters Commercially minded, proactive, and comfortable taking ownership of client relationships Ambitious and motivated, with an interest in helping grow a successful team and business MRICS preferred but not essential strong practical experience will be considered equally
May 29, 2026
Full time
Associate Director Property Management We are working with a growing independent property consultancy with an established and expanding presence across the Midlands, looking to appoint an Associate Director to join and help grow its Commercial Property Management team. This is a key senior hire for the business, driven by a combination of succession planning and continued growth, with the team having recently secured several new instructions and looking to build further momentum. The role offers the opportunity to take ownership of a diverse commercial property portfolio, lead client relationships, and play an active role in the future growth and development of the department. The Role In this position, you will take a senior role within the Property Management team, managing a varied portfolio of commercial assets across the East Midlands and wider Midlands, while helping drive business growth and supporting junior colleagues. Working closely with leadership, you will be given significant autonomy and the opportunity to shape both client strategy and wider departmental growth. Key responsibilities will include: Managing a diverse commercial property portfolio across the East Midlands, wider Midlands, and selected national instructions Leading on key landlord and client relationships, providing high-quality strategic advice and day-to-day property management support Overseeing core property management functions including service charge management, rent collection, lease events, and asset performance Identifying opportunities to add value across client portfolios through proactive management and commercial advice Supporting business development activity and helping grow the team s client base and regional presence Mentoring and supporting junior team members where appropriate Working closely with senior leadership to influence the direction and growth of the department About You Strong commercial property management experience, ideally within a consultancy environment Operating at Associate Director level currently, or a strong Associate / Senior Surveyor ready to step up Broad understanding of service charge, rent collection, and wider landlord & tenant matters Commercially minded, proactive, and comfortable taking ownership of client relationships Ambitious and motivated, with an interest in helping grow a successful team and business MRICS preferred but not essential strong practical experience will be considered equally
c£80,000 West Midlands A leading building control consultancy is looking for experienced Registered Specialist Building Inspectors to join a high-performing team at the heart of one of the UK's most active construction markets. These are substantive, permanent roles offering genuine variety, strong job security, and a benefits package that the private sector rarely matches. The organisation Our client occupies a genuinely unusual position in the market. Operating at the intersection of public-sector rigour and private-sector commercial practice, they deliver building control services across a major English city whilst simultaneously acting as an Approved Inspector on a portfolio of significant retail, leisure, and commercial projects. It is a model that gives the team and the individuals within it the best of both worlds: the stability and purpose of public service alongside the pace, variety, and client exposure of consultancy work. The city itself is one of the most significant construction markets outside London. Regeneration is ongoing at scale, with major investment flowing into commercial, residential, and mixed-use development. There is no shortage of interesting work, and that is not expected to change. The role You will manage and inspect a varied caseload of projects, working across a wide range of building types and construction methods. The complexity on offer here goes well beyond what most single-sector roles can provide one week may involve a technically demanding commercial shell-and-core, the next a large-scale mixed-use scheme at planning gateway stage. The team operates collaboratively. You will work alongside architects, structural engineers, fire engineers, and other consultants rather than in isolation, which makes for richer work and faster professional development. Senior colleagues are accessible, knowledge-sharing is embedded in the culture, and the organisation invests meaningfully in CPD rather than treating it as a box-ticking exercise. You will be trusted to manage your own time and caseload. The organisation operates a genuine hybrid model with a city-centre base used typically one to two days a week, and a flex-time policy that gives you real control over how your working week is structured. Why this over private practice? It is a fair question, and the honest answer is: stability, benefits, and breadth. The defined benefit pension scheme alone represents a material financial advantage over most private-sector alternatives. Job security is real. Annual leave is generous. And because the team operates across both local authority and approved inspector work, the caseload diversity is something that a purely private or purely public role simply cannot replicate. Professional fees are covered. Development is funded. And the market supplement reflects the fact that this employer understands what good people are worth. What the role offers Local Authority defined benefit pension and life assurance £5,000 market supplement 30 days annual leave plus bank holidays professional fees paid funded CPD and learning employee assistance programme retail discounts volunteering leave flex-time working A note on culture This is not a transactional employer. The team has low turnover, which says something. People stay because the work is good, the flexibility is real, and there is a genuine sense of contributing to something that matters the places people live, work, and spend time in are shaped, in part, by decisions made here.
May 29, 2026
Full time
c£80,000 West Midlands A leading building control consultancy is looking for experienced Registered Specialist Building Inspectors to join a high-performing team at the heart of one of the UK's most active construction markets. These are substantive, permanent roles offering genuine variety, strong job security, and a benefits package that the private sector rarely matches. The organisation Our client occupies a genuinely unusual position in the market. Operating at the intersection of public-sector rigour and private-sector commercial practice, they deliver building control services across a major English city whilst simultaneously acting as an Approved Inspector on a portfolio of significant retail, leisure, and commercial projects. It is a model that gives the team and the individuals within it the best of both worlds: the stability and purpose of public service alongside the pace, variety, and client exposure of consultancy work. The city itself is one of the most significant construction markets outside London. Regeneration is ongoing at scale, with major investment flowing into commercial, residential, and mixed-use development. There is no shortage of interesting work, and that is not expected to change. The role You will manage and inspect a varied caseload of projects, working across a wide range of building types and construction methods. The complexity on offer here goes well beyond what most single-sector roles can provide one week may involve a technically demanding commercial shell-and-core, the next a large-scale mixed-use scheme at planning gateway stage. The team operates collaboratively. You will work alongside architects, structural engineers, fire engineers, and other consultants rather than in isolation, which makes for richer work and faster professional development. Senior colleagues are accessible, knowledge-sharing is embedded in the culture, and the organisation invests meaningfully in CPD rather than treating it as a box-ticking exercise. You will be trusted to manage your own time and caseload. The organisation operates a genuine hybrid model with a city-centre base used typically one to two days a week, and a flex-time policy that gives you real control over how your working week is structured. Why this over private practice? It is a fair question, and the honest answer is: stability, benefits, and breadth. The defined benefit pension scheme alone represents a material financial advantage over most private-sector alternatives. Job security is real. Annual leave is generous. And because the team operates across both local authority and approved inspector work, the caseload diversity is something that a purely private or purely public role simply cannot replicate. Professional fees are covered. Development is funded. And the market supplement reflects the fact that this employer understands what good people are worth. What the role offers Local Authority defined benefit pension and life assurance £5,000 market supplement 30 days annual leave plus bank holidays professional fees paid funded CPD and learning employee assistance programme retail discounts volunteering leave flex-time working A note on culture This is not a transactional employer. The team has low turnover, which says something. People stay because the work is good, the flexibility is real, and there is a genuine sense of contributing to something that matters the places people live, work, and spend time in are shaped, in part, by decisions made here.
Client Side - Commercial Property Surveyor Location: London / Hybrid options Salary: £64,000 Contract: 6 month FTC, view to perm A progressive housing organisation is seeking an experienced Commercial Property Surveyor to lead the strategic and operational management of its commercial property portfolio, including shops, offices, and community centres. This is a varied role with responsibility for lease management, income maximisation, landlord obligations, and commercial asset performance, ensuring the portfolio is effectively managed and protected. Key Responsibilities: Lead the day-to-day and strategic management of the commercial property portfolio. Manage all lease events including rent reviews, renewals, assignments, licences, and lease restructures. Ensure landlord repair obligations and statutory compliance requirements are met. Manage and recover £1.5m+ annual commercial income including rent, service charge, and insurance. Lead arrears recovery strategies including enforcement action, forfeiture, and legal instruction. Investigate tenant disputes, lease breaches, and enforcement matters. Monitor budgets and control expenditure including legal, agent, and professional fees. Prepare lease packs including plans, EPCs, title documentation, and supporting legal information. Maintain accurate commercial property databases and portfolio records. Provide regular reporting on portfolio performance and ongoing issues to senior management. Liaise with surveyors, valuers, agents, planning consultants, legal advisers, and other specialists. Support facilities management functions across operational buildings. Assist with property disposals, valuations, and conveyancing instructions. Liaise with insurers in relation to property-related claims.
May 29, 2026
Full time
Client Side - Commercial Property Surveyor Location: London / Hybrid options Salary: £64,000 Contract: 6 month FTC, view to perm A progressive housing organisation is seeking an experienced Commercial Property Surveyor to lead the strategic and operational management of its commercial property portfolio, including shops, offices, and community centres. This is a varied role with responsibility for lease management, income maximisation, landlord obligations, and commercial asset performance, ensuring the portfolio is effectively managed and protected. Key Responsibilities: Lead the day-to-day and strategic management of the commercial property portfolio. Manage all lease events including rent reviews, renewals, assignments, licences, and lease restructures. Ensure landlord repair obligations and statutory compliance requirements are met. Manage and recover £1.5m+ annual commercial income including rent, service charge, and insurance. Lead arrears recovery strategies including enforcement action, forfeiture, and legal instruction. Investigate tenant disputes, lease breaches, and enforcement matters. Monitor budgets and control expenditure including legal, agent, and professional fees. Prepare lease packs including plans, EPCs, title documentation, and supporting legal information. Maintain accurate commercial property databases and portfolio records. Provide regular reporting on portfolio performance and ongoing issues to senior management. Liaise with surveyors, valuers, agents, planning consultants, legal advisers, and other specialists. Support facilities management functions across operational buildings. Assist with property disposals, valuations, and conveyancing instructions. Liaise with insurers in relation to property-related claims.
Maintenance Surveyor Location: London / Hybrid Salary: £47,000 - £56,000 Hours: Full-time A growing public sector organisation is seeking a skilled Maintenance Surveyor to support the delivery of responsive repairs and property maintenance across a social housing portfolio. You'll play a key role in diagnosing defects, managing contractors, and ensuring homes are safe, compliant, and maintained to a high standard. Key Responsibilities: Undertake detailed property inspections, diagnosing defects including damp & mould, structural issues, and building fabric failures. Specify remedial works that address root causes, not just symptoms. Manage contractors, monitor performance, and inspect works pre- and post-completion. Handle complex cases including disrepair, insurance works, and building safety issues. Support compliance with HHSRS, fire safety, and asbestos regulations. Contribute to planned maintenance and asset management programmes. Maintain accurate records and produce technical reports. What we're looking for: Experience in a surveying or property maintenance role within housing or similar. Strong technical knowledge of building pathology, repairs, and maintenance. Experience managing contractors and ensuring quality of works. Understanding of damp & mould, HHSRS, and relevant housing legislation. Strong communication and problem-solving skills
May 29, 2026
Full time
Maintenance Surveyor Location: London / Hybrid Salary: £47,000 - £56,000 Hours: Full-time A growing public sector organisation is seeking a skilled Maintenance Surveyor to support the delivery of responsive repairs and property maintenance across a social housing portfolio. You'll play a key role in diagnosing defects, managing contractors, and ensuring homes are safe, compliant, and maintained to a high standard. Key Responsibilities: Undertake detailed property inspections, diagnosing defects including damp & mould, structural issues, and building fabric failures. Specify remedial works that address root causes, not just symptoms. Manage contractors, monitor performance, and inspect works pre- and post-completion. Handle complex cases including disrepair, insurance works, and building safety issues. Support compliance with HHSRS, fire safety, and asbestos regulations. Contribute to planned maintenance and asset management programmes. Maintain accurate records and produce technical reports. What we're looking for: Experience in a surveying or property maintenance role within housing or similar. Strong technical knowledge of building pathology, repairs, and maintenance. Experience managing contractors and ensuring quality of works. Understanding of damp & mould, HHSRS, and relevant housing legislation. Strong communication and problem-solving skills
INTERIM HEAD OF COMPLIANCE AND TRANSPARENCY Contract Inside IR35 Edinburgh, Cardiff or Belfast 2 days per week in office 6-month contract THE OPPORTUNITY Are you a senior compliance professional with a passion for governance, transparency, and public accountability? The Electoral Commission is looking for an Interim Head of Compliance and Transparency to join them on a 6-month contract. This is a significant leadership role within one of the UK's most important democratic institutions, responsible for regulating political finance and ensuring the integrity of elections across the UK. If you bring deep expertise in compliance frameworks, regulatory enforcement, and transparency and you're comfortable operating at senior leadership level in a complex, high-profile, and politically sensitive environment this is an outstanding opportunity to make a genuine impact. WHAT YOU'LL BE DOING Owning, leading, and managing the strategic and operational delivery of the Commission's registration, compliance, and transparency functions Overseeing the registration of political parties and campaigners, and the ongoing maintenance of the Commission's registers Managing the receipt, publication, and checking of financial returns from political parties and campaigners to ensure statutory compliance Taking evidence and risk-based regulatory decisions in a fast-paced, high-profile, and politically sensitive environment Owning and managing Quality Management Systems and regulated financial information, ensuring best practice information management in line with the Commission's strategic priorities Representing the Commission externally, maintaining and developing senior relationships with political parties, campaigners, governments across the UK, and other regulators and stakeholders Actively contributing to the leadership of the directorate as a member of the Senior Leadership Team, working collaboratively with other Heads of Service on overall regulatory strategy Leading, inspiring, and developing the Registration, Compliance and Transparency Team setting challenging objectives, driving high performance, and building skills and expertise across the team ESSENTIAL EXPERIENCE Significant experience in a senior compliance, regulatory, or governance role Proven ability to lead and develop high-performing teams in a complex organisational environment Experience taking risk-based regulatory decisions in a sensitive, high-profile environment Strong understanding of compliance frameworks, regulatory enforcement, and transparency obligations Experience owning and managing quality management systems and regulated data or financial information Demonstrable track record of managing senior external stakeholder relationships, including with regulated entities Experience operating at Senior Leadership Team level, contributing to organisational strategy beyond your immediate function Excellent analytical and decision-making skills with the ability to interpret complex legislation and policy Strong written and verbal communication skills, including presenting clearly to executive and board-level audiences DESIRABLE EXPERIENCE Experience within an electoral, political finance, or democratic institutions context Knowledge of the Political Parties, Elections and Referendums Act (PPERA) or similar legislation Background in public sector regulatory or compliance environments Experience representing an organisation externally with government, regulators, or similar bodies IMPORTANT BEFORE APPLYING This role is inside IR35 and will be engaged on a PAYE basis. Candidates must be based within commutable distance of Edinburgh, Cardiff, or Belfast and able to attend the office a minimum of 2 days per week. For more information please contact David on (phone number removed) or (url removed)
May 29, 2026
Seasonal
INTERIM HEAD OF COMPLIANCE AND TRANSPARENCY Contract Inside IR35 Edinburgh, Cardiff or Belfast 2 days per week in office 6-month contract THE OPPORTUNITY Are you a senior compliance professional with a passion for governance, transparency, and public accountability? The Electoral Commission is looking for an Interim Head of Compliance and Transparency to join them on a 6-month contract. This is a significant leadership role within one of the UK's most important democratic institutions, responsible for regulating political finance and ensuring the integrity of elections across the UK. If you bring deep expertise in compliance frameworks, regulatory enforcement, and transparency and you're comfortable operating at senior leadership level in a complex, high-profile, and politically sensitive environment this is an outstanding opportunity to make a genuine impact. WHAT YOU'LL BE DOING Owning, leading, and managing the strategic and operational delivery of the Commission's registration, compliance, and transparency functions Overseeing the registration of political parties and campaigners, and the ongoing maintenance of the Commission's registers Managing the receipt, publication, and checking of financial returns from political parties and campaigners to ensure statutory compliance Taking evidence and risk-based regulatory decisions in a fast-paced, high-profile, and politically sensitive environment Owning and managing Quality Management Systems and regulated financial information, ensuring best practice information management in line with the Commission's strategic priorities Representing the Commission externally, maintaining and developing senior relationships with political parties, campaigners, governments across the UK, and other regulators and stakeholders Actively contributing to the leadership of the directorate as a member of the Senior Leadership Team, working collaboratively with other Heads of Service on overall regulatory strategy Leading, inspiring, and developing the Registration, Compliance and Transparency Team setting challenging objectives, driving high performance, and building skills and expertise across the team ESSENTIAL EXPERIENCE Significant experience in a senior compliance, regulatory, or governance role Proven ability to lead and develop high-performing teams in a complex organisational environment Experience taking risk-based regulatory decisions in a sensitive, high-profile environment Strong understanding of compliance frameworks, regulatory enforcement, and transparency obligations Experience owning and managing quality management systems and regulated data or financial information Demonstrable track record of managing senior external stakeholder relationships, including with regulated entities Experience operating at Senior Leadership Team level, contributing to organisational strategy beyond your immediate function Excellent analytical and decision-making skills with the ability to interpret complex legislation and policy Strong written and verbal communication skills, including presenting clearly to executive and board-level audiences DESIRABLE EXPERIENCE Experience within an electoral, political finance, or democratic institutions context Knowledge of the Political Parties, Elections and Referendums Act (PPERA) or similar legislation Background in public sector regulatory or compliance environments Experience representing an organisation externally with government, regulators, or similar bodies IMPORTANT BEFORE APPLYING This role is inside IR35 and will be engaged on a PAYE basis. Candidates must be based within commutable distance of Edinburgh, Cardiff, or Belfast and able to attend the office a minimum of 2 days per week. For more information please contact David on (phone number removed) or (url removed)
Job Title: Roadworker Job Type: Temporary Location: Tyne and wear Pay Rate: £14.60 per hour Hours: 37 hours per week Working Pattern: Monday to Friday, 07:30 - 16:00 Contract Dates: 8 June 2026 - 24 July 2026 About the Role We are looking for a reliable and hardworking Roadworker to join our highways and maintenance team. This role involves carrying out general road and street maintenance duties to help keep roads, pavements, and public areas safe and well maintained. Main Duties Assisting with pothole and road surface repairs Laying tarmac, paving, and kerbing Setting up road signs, cones, and safety barriers Clearing drains and maintaining roadside areas Operating hand tools and small equipment Working as part of a team on highways maintenance projects Maintaining a safe and tidy working environment Requirements Good level of physical fitness Ability to work outdoors in all weather conditions Reliable with good timekeeping Able to follow health and safety procedures Previous labouring, construction, or highways experience is desirable but not essential
May 29, 2026
Contractor
Job Title: Roadworker Job Type: Temporary Location: Tyne and wear Pay Rate: £14.60 per hour Hours: 37 hours per week Working Pattern: Monday to Friday, 07:30 - 16:00 Contract Dates: 8 June 2026 - 24 July 2026 About the Role We are looking for a reliable and hardworking Roadworker to join our highways and maintenance team. This role involves carrying out general road and street maintenance duties to help keep roads, pavements, and public areas safe and well maintained. Main Duties Assisting with pothole and road surface repairs Laying tarmac, paving, and kerbing Setting up road signs, cones, and safety barriers Clearing drains and maintaining roadside areas Operating hand tools and small equipment Working as part of a team on highways maintenance projects Maintaining a safe and tidy working environment Requirements Good level of physical fitness Ability to work outdoors in all weather conditions Reliable with good timekeeping Able to follow health and safety procedures Previous labouring, construction, or highways experience is desirable but not essential
We re working with a well-established UK retail business to appoint an Estate Manager into their Property team. This is a home-based position, with occasional travel to an office. With a growing national portfolio, this role plays a key part in managing and protecting the estate, working closely with senior stakeholders to ensure property decisions support wider business objectives. The portfolio spans 700+ retail properties across the UK, covering multiple well-known high-street brands. The role will involve: Day-to-day management of a portfolio of retail properties Negotiating lease renewals, rent reviews and lease terms Monitoring key lease events and ensuring obligations are met Resolving landlord and tenant matters efficiently and commercially Managing vacant and non-operational premises, including sub-tenants Reviewing and challenging service charge demands Maintaining accurate property data and reporting Acting as a key point of contact for property-related matters Supporting and deputising for the Head of Estates when required We re looking to speak with candidates who have: Proven experience in a similar estates or property role Strong knowledge of commercial leasesContinue Solid negotiation skills Retail property experience A hands-on, commercially minded approach The ability to work at pace across a diverse portfolio Further details will be shared on a confidential basis.
May 29, 2026
Full time
We re working with a well-established UK retail business to appoint an Estate Manager into their Property team. This is a home-based position, with occasional travel to an office. With a growing national portfolio, this role plays a key part in managing and protecting the estate, working closely with senior stakeholders to ensure property decisions support wider business objectives. The portfolio spans 700+ retail properties across the UK, covering multiple well-known high-street brands. The role will involve: Day-to-day management of a portfolio of retail properties Negotiating lease renewals, rent reviews and lease terms Monitoring key lease events and ensuring obligations are met Resolving landlord and tenant matters efficiently and commercially Managing vacant and non-operational premises, including sub-tenants Reviewing and challenging service charge demands Maintaining accurate property data and reporting Acting as a key point of contact for property-related matters Supporting and deputising for the Head of Estates when required We re looking to speak with candidates who have: Proven experience in a similar estates or property role Strong knowledge of commercial leasesContinue Solid negotiation skills Retail property experience A hands-on, commercially minded approach The ability to work at pace across a diverse portfolio Further details will be shared on a confidential basis.
Role Overview Joshua Robert is proud to be exclusively partnering with TT Group to recruit a Dilapidations Asset Manager. TT is looking for an asset manager to oversee dilapidations across its estate, alongside lease events and rent reviews. This is an existing role in the business, becoming available following the retirement of a long-standing team member. The successful candidate will have 1-5+ years of experience in commercial property management, estate management, or building surveying, and will be looking to progress their career. Full support and guidance will be provided, as the business is committed to developing the right person for this role. They will manage the end-to-end dilapidations process from both landlord and tenant perspectives across the estate, progressing cases through to formal settlement. In addition, they will be responsible for the ongoing management of their allocated assets, bringing dedicated support and continuity to a well-established function. Key Responsibilities Assess and manage dilapidations claims as landlord or tenant across TT's commercial estate, accessing support and guidance, where required. Appoint and manage external dilapidations consultants, when needed. Instruct and manage expert teams when dealing with contentious cases. Negotiate dilapidations cases to the best financial outcome. Prepare board papers and cash flows for settlement approval. Engage solicitors to formally document agreed settlements. Liaise with colleagues to ensure the dilapidations strategy aligns with the broader property objectives and timing for each asset. Prepare annual budgets with reference to future lease events, freehold value-add opportunities, and dilapidations liabilities. Negotiate lease events to meet or exceed budget expectations. Working with Others Maintain close collaboration with asset management colleagues involved in the commercial estate, lettings, property sales, and development. Maintain close contact with the FM team by attending regular meetings and making joint site visits as appropriate. Provide support to all other teams within the company, including the finance, service charge, insurance, and rates functions. Work closely with the Modelling team to ensure property aspects of IC cases and other modelling exercises are fully understood. Provide accurate information to Finance and understand the processes they need to operate within. Build positive professional relationships across the business. Reporting Ensure all data relating to relevant properties is accurately maintained in accordance with company procedures. Produce concise, accurate, and well-presented cases for the Investment Committee. Support central reporting requests and regular tracker updates with timely, well-written contributions. Candidate Profile We are seeking an experienced professional with: A Chartered Surveyor (MRICS) with a strong degree-level education. 1-5+ years of experience in property asset management and dilapidations, gained within either a consultancy or client-side environment. A willingness and ambition to learn, develop, and grow within a supportive and progressive environment. Exposure to managing claims from either a landlord or a tenant perspective. Interest in contesting cases and navigating the commercial and legal aspects. Adept at working with external professionals, lawyers, surveyors, and advisors. A genuine team player with excellent people skills and the ability to build credibility quickly with colleagues and external consultants alike. Strong presentation and written communication skills, including the ability to produce board papers and Investment Committee presentations. High levels of numeracy and IT literacy, with strong analytical skills. Enthusiastic and proactive, with the ability to manage significant activity. What's on Offer Remuneration & Benefits Salary: £50,000 £65,000 depending on experience Annual car allowance: £4,800 Partially deferred discretionary bonus based on personal and company performance Double match stakeholder pension scheme capped at 10% (e.g. a 5% personal contribution results in a 10% company contribution) 25 days of annual leave Private medical insurance Life assurance: 2 x base salary, to 4 x on joining the pension scheme Income protection Discounted dental insurance Maternity leave: Six months full pay (subject to six months' service) Paternity leave: Four weeks full pay (subject to six months' service) Electric vehicle lease scheme Cycle to work scheme Interest-free season ticket loan Financial support for relevant professional membership subscriptions Matched charity fundraising via Give as You Earn (up to £2,500 per year) Employee assistance programme Wellbeing initiatives Social and sporting activities Why Join TT TT is a market leader in the UK commercial property sector and one of the most significant privately owned portfolios in the country. The business combines the scale and financial strength of a major institutional operator with the agility, ambition, and decisive leadership that only a privately owned business can offer. Deep capital, a continuous acquisition program, and a leadership team that is analytical, commercially focused, and genuinely invested in its people make this a rare opportunity. High retention and employee engagement are the most credible measures of a workplace. TT's numbers speak for themselves. What makes this role stand out The opportunity to learn and develop quickly within a highly supportive environment. A dilapidations mandate with real financial weight, overseeing £5m+ of claims activity per year across a large and varied estate. The opportunity to take a high degree of ownership of a case and progress to a formal settlement, once settled in the role. A large, diverse portfolio offering genuine commercial breadth, complexity, and interest. Career progression opportunities for strong performers. Direct access to senior leadership for guidance and the wider TT team for ongoing support. Application Process This vacancy is being managed exclusively by Joshua Robert as part of a retained search assignment. All applications and expressions of interest should be directed to Joshua Robert. Direct approaches to the client organisation will be redirected accordingly.
May 29, 2026
Full time
Role Overview Joshua Robert is proud to be exclusively partnering with TT Group to recruit a Dilapidations Asset Manager. TT is looking for an asset manager to oversee dilapidations across its estate, alongside lease events and rent reviews. This is an existing role in the business, becoming available following the retirement of a long-standing team member. The successful candidate will have 1-5+ years of experience in commercial property management, estate management, or building surveying, and will be looking to progress their career. Full support and guidance will be provided, as the business is committed to developing the right person for this role. They will manage the end-to-end dilapidations process from both landlord and tenant perspectives across the estate, progressing cases through to formal settlement. In addition, they will be responsible for the ongoing management of their allocated assets, bringing dedicated support and continuity to a well-established function. Key Responsibilities Assess and manage dilapidations claims as landlord or tenant across TT's commercial estate, accessing support and guidance, where required. Appoint and manage external dilapidations consultants, when needed. Instruct and manage expert teams when dealing with contentious cases. Negotiate dilapidations cases to the best financial outcome. Prepare board papers and cash flows for settlement approval. Engage solicitors to formally document agreed settlements. Liaise with colleagues to ensure the dilapidations strategy aligns with the broader property objectives and timing for each asset. Prepare annual budgets with reference to future lease events, freehold value-add opportunities, and dilapidations liabilities. Negotiate lease events to meet or exceed budget expectations. Working with Others Maintain close collaboration with asset management colleagues involved in the commercial estate, lettings, property sales, and development. Maintain close contact with the FM team by attending regular meetings and making joint site visits as appropriate. Provide support to all other teams within the company, including the finance, service charge, insurance, and rates functions. Work closely with the Modelling team to ensure property aspects of IC cases and other modelling exercises are fully understood. Provide accurate information to Finance and understand the processes they need to operate within. Build positive professional relationships across the business. Reporting Ensure all data relating to relevant properties is accurately maintained in accordance with company procedures. Produce concise, accurate, and well-presented cases for the Investment Committee. Support central reporting requests and regular tracker updates with timely, well-written contributions. Candidate Profile We are seeking an experienced professional with: A Chartered Surveyor (MRICS) with a strong degree-level education. 1-5+ years of experience in property asset management and dilapidations, gained within either a consultancy or client-side environment. A willingness and ambition to learn, develop, and grow within a supportive and progressive environment. Exposure to managing claims from either a landlord or a tenant perspective. Interest in contesting cases and navigating the commercial and legal aspects. Adept at working with external professionals, lawyers, surveyors, and advisors. A genuine team player with excellent people skills and the ability to build credibility quickly with colleagues and external consultants alike. Strong presentation and written communication skills, including the ability to produce board papers and Investment Committee presentations. High levels of numeracy and IT literacy, with strong analytical skills. Enthusiastic and proactive, with the ability to manage significant activity. What's on Offer Remuneration & Benefits Salary: £50,000 £65,000 depending on experience Annual car allowance: £4,800 Partially deferred discretionary bonus based on personal and company performance Double match stakeholder pension scheme capped at 10% (e.g. a 5% personal contribution results in a 10% company contribution) 25 days of annual leave Private medical insurance Life assurance: 2 x base salary, to 4 x on joining the pension scheme Income protection Discounted dental insurance Maternity leave: Six months full pay (subject to six months' service) Paternity leave: Four weeks full pay (subject to six months' service) Electric vehicle lease scheme Cycle to work scheme Interest-free season ticket loan Financial support for relevant professional membership subscriptions Matched charity fundraising via Give as You Earn (up to £2,500 per year) Employee assistance programme Wellbeing initiatives Social and sporting activities Why Join TT TT is a market leader in the UK commercial property sector and one of the most significant privately owned portfolios in the country. The business combines the scale and financial strength of a major institutional operator with the agility, ambition, and decisive leadership that only a privately owned business can offer. Deep capital, a continuous acquisition program, and a leadership team that is analytical, commercially focused, and genuinely invested in its people make this a rare opportunity. High retention and employee engagement are the most credible measures of a workplace. TT's numbers speak for themselves. What makes this role stand out The opportunity to learn and develop quickly within a highly supportive environment. A dilapidations mandate with real financial weight, overseeing £5m+ of claims activity per year across a large and varied estate. The opportunity to take a high degree of ownership of a case and progress to a formal settlement, once settled in the role. A large, diverse portfolio offering genuine commercial breadth, complexity, and interest. Career progression opportunities for strong performers. Direct access to senior leadership for guidance and the wider TT team for ongoing support. Application Process This vacancy is being managed exclusively by Joshua Robert as part of a retained search assignment. All applications and expressions of interest should be directed to Joshua Robert. Direct approaches to the client organisation will be redirected accordingly.
Complaints Officer Salary: £39,800 - £42,000 Contract: Fixed Term- 35 Hours Per Week An established and community-focused Housing Association is seeking a Complaints Officer initially on a Fixed Term Contract . This is a key role within the organisation, responsible for managing complaints, Members' Enquiries and Ombudsman cases, while ensuring high standards of customer service and regulatory compliance. This opportunity would suit someone currently working in complaints, housing management, customer relations or governance within social housing who is looking to step into a role with greater ownership, visibility and influence across the organisation. The Role You will lead on the investigation and resolution of complaints and escalated customer issues, ensuring responses are delivered within agreed timescales and in line with the Housing Ombudsman Code. You will manage Members' Enquiries and Ombudsman cases, coordinating information from operational teams to ensure thorough, balanced and evidence-based responses. You will work closely with managers and colleagues across the organisation to gather information, challenge where appropriate and ensure follow-up actions are completed to prevent repeat issues. You will provide informal advice and early resolution support to customers wherever possible, reducing the need for formal escalation and maintaining customer confidence. You will identify trends and emerging themes from complaints, sharing learning across the business to drive service improvement. You will manage customer expectations clearly and professionally, particularly in complex or sensitive cases, including supporting vulnerable residents and persistent complainants. You will use housing, complaints and document management systems to accurately record cases, correspondence and outcomes. You will contribute to reports, audits and performance monitoring, supporting continuous improvement across service areas.
May 29, 2026
Contractor
Complaints Officer Salary: £39,800 - £42,000 Contract: Fixed Term- 35 Hours Per Week An established and community-focused Housing Association is seeking a Complaints Officer initially on a Fixed Term Contract . This is a key role within the organisation, responsible for managing complaints, Members' Enquiries and Ombudsman cases, while ensuring high standards of customer service and regulatory compliance. This opportunity would suit someone currently working in complaints, housing management, customer relations or governance within social housing who is looking to step into a role with greater ownership, visibility and influence across the organisation. The Role You will lead on the investigation and resolution of complaints and escalated customer issues, ensuring responses are delivered within agreed timescales and in line with the Housing Ombudsman Code. You will manage Members' Enquiries and Ombudsman cases, coordinating information from operational teams to ensure thorough, balanced and evidence-based responses. You will work closely with managers and colleagues across the organisation to gather information, challenge where appropriate and ensure follow-up actions are completed to prevent repeat issues. You will provide informal advice and early resolution support to customers wherever possible, reducing the need for formal escalation and maintaining customer confidence. You will identify trends and emerging themes from complaints, sharing learning across the business to drive service improvement. You will manage customer expectations clearly and professionally, particularly in complex or sensitive cases, including supporting vulnerable residents and persistent complainants. You will use housing, complaints and document management systems to accurately record cases, correspondence and outcomes. You will contribute to reports, audits and performance monitoring, supporting continuous improvement across service areas.
