About The Role We're expanding our team and looking for both full time and part time Care Assistant Nights to join us at Mais House. As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role. Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. We welcome applications from candidates looking for both full time and part time opportunities, with shifts worked on a rolling rota across Monday to Sunday. Shift pattern: - 8:00pm - 8:00am Flexible working hours can be discussed at interview stage. We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you'll enjoy as part of our team. This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten. What we offer: - 22 days of paid annual leave plus bank holidays (pro rata if part time) - Generous pension with employer contributions up to 14% (salary sacrifice options available) - Life assurance of 3 times your salary - Enhanced sick pay - Paid carers and dependents leave - DBS checks covered by us - Free parking - Access to internal and external learning and development opportunities - Rewards hub with exclusive discounts Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
May 28, 2026
Full time
About The Role We're expanding our team and looking for both full time and part time Care Assistant Nights to join us at Mais House. As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role. Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. We welcome applications from candidates looking for both full time and part time opportunities, with shifts worked on a rolling rota across Monday to Sunday. Shift pattern: - 8:00pm - 8:00am Flexible working hours can be discussed at interview stage. We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you'll enjoy as part of our team. This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten. What we offer: - 22 days of paid annual leave plus bank holidays (pro rata if part time) - Generous pension with employer contributions up to 14% (salary sacrifice options available) - Life assurance of 3 times your salary - Enhanced sick pay - Paid carers and dependents leave - DBS checks covered by us - Free parking - Access to internal and external learning and development opportunities - Rewards hub with exclusive discounts Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role If you're a technically strong Financial Accountant looking for a role with real ownership, variety and visibility, this is an excellent opportunity to join the Royal British Legion on a 2 year fixed term contract as the lead accountant for a number of subsidiaries within the organisation. You'll take responsibility for statutory accounts, VAT and corporation tax returns, audit management and month end and year end accounting activity, ensuring accurate and compliant reporting across multiple entities. This is a role where you'll quickly become a key point of contact, working across different teams and business areas to keep financial processes running smoothly and reporting standards consistently high. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We're looking for someone with strong financial accounting experience who enjoys working in a complex environment and can confidently manage competing priorities across multiple subsidiaries. You'll need solid technical knowledge covering statutory reporting, reconciliations, intercompany accounting and audit requirements, alongside the ability to build strong relationships with both finance and non-finance colleagues. This role would suit someone who is naturally organised, analytical and proactive, with the confidence to challenge processes, resolve issues and improve the way subsidiary accounting activities are managed. This is far more than a standard reporting role. You'll work closely with teams across Trading, Finance Systems, Data Services and Business Processes, helping to strengthen controls, improve consistency and support the delivery of accurate financial information across the subsidiary structure. From leading external audits and advising on VAT treatment to supporting operational teams and implementing process improvements, you'll have the opportunity to make a visible impact from day one. For someone who enjoys technical accounting but also wants involvement in wider finance operations and continuous improvement, this is a genuinely rewarding opportunity within a well-known national organisation. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: 1st Stage, virtual - W/C 15th June 2nd Stage, face to face - W/C 22nd June We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
May 27, 2026
Full time
About The Role If you're a technically strong Financial Accountant looking for a role with real ownership, variety and visibility, this is an excellent opportunity to join the Royal British Legion on a 2 year fixed term contract as the lead accountant for a number of subsidiaries within the organisation. You'll take responsibility for statutory accounts, VAT and corporation tax returns, audit management and month end and year end accounting activity, ensuring accurate and compliant reporting across multiple entities. This is a role where you'll quickly become a key point of contact, working across different teams and business areas to keep financial processes running smoothly and reporting standards consistently high. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We're looking for someone with strong financial accounting experience who enjoys working in a complex environment and can confidently manage competing priorities across multiple subsidiaries. You'll need solid technical knowledge covering statutory reporting, reconciliations, intercompany accounting and audit requirements, alongside the ability to build strong relationships with both finance and non-finance colleagues. This role would suit someone who is naturally organised, analytical and proactive, with the confidence to challenge processes, resolve issues and improve the way subsidiary accounting activities are managed. This is far more than a standard reporting role. You'll work closely with teams across Trading, Finance Systems, Data Services and Business Processes, helping to strengthen controls, improve consistency and support the delivery of accurate financial information across the subsidiary structure. From leading external audits and advising on VAT treatment to supporting operational teams and implementing process improvements, you'll have the opportunity to make a visible impact from day one. For someone who enjoys technical accounting but also wants involvement in wider finance operations and continuous improvement, this is a genuinely rewarding opportunity within a well-known national organisation. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: 1st Stage, virtual - W/C 15th June 2nd Stage, face to face - W/C 22nd June We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role We're expanding our team and looking for both full time and part time Care Assistant to join us at Mais House. As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role. Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. We welcome applications from candidates looking for both full-time and part-time opportunities, with flexible shift patterns available across Monday to Sunday, including: - 8:00am - 8:00pm - 8:00am - 2:00pm - 2:00pm - 8:00pm Flexible working hours can be discussed at interview stage. We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you'll enjoy as part of our team. This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten. What we offer: - 22 days of paid annual leave plus bank holidays (pro rata if part time) - Generous pension with employer contributions up to 14% (salary sacrifice options available) - Life assurance of 3 times your salary - Enhanced sick pay - Paid carers and dependents leave - DBS checks covered by us - Free parking - Access to internal and external learning and development opportunities - Rewards hub with exclusive discounts Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
May 27, 2026
Full time
About The Role We're expanding our team and looking for both full time and part time Care Assistant to join us at Mais House. As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role. Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. We welcome applications from candidates looking for both full-time and part-time opportunities, with flexible shift patterns available across Monday to Sunday, including: - 8:00am - 8:00pm - 8:00am - 2:00pm - 2:00pm - 8:00pm Flexible working hours can be discussed at interview stage. We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you'll enjoy as part of our team. This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten. What we offer: - 22 days of paid annual leave plus bank holidays (pro rata if part time) - Generous pension with employer contributions up to 14% (salary sacrifice options available) - Life assurance of 3 times your salary - Enhanced sick pay - Paid carers and dependents leave - DBS checks covered by us - Free parking - Access to internal and external learning and development opportunities - Rewards hub with exclusive discounts Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role Music plays a unique and powerful role within the Royal British Legion's Membership community, bringing people together. As Brand Coordinator, you will lead the musical direction of the Central Band of the Royal British Legion, delivering performances that sit at the heart of some of the organisation's most significant commemorative, ceremonial and membership events. From high profile occasions and Annual Conference to prestigious public performances and fundraising events, this is an opportunity to take ownership of a highly respected musical programme with genuine national visibility and impact. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Working within the Membership, Armed Forces and Community Engagement Directorate, we are looking for an experienced and inspiring musical leader who can combine artistic excellence with strong relationship management and operational oversight. You will bring proven experience operating within a major military, ceremonial or similarly high-profile musical environment, alongside an expert understanding of military and classical repertoire, liturgical music and wider contemporary performance styles. Just as importantly, you will be someone who can build trusted relationships across the communities, supporting RBL licensed bands, advising on musical activities and working collaboratively with internal volunteer and staff teams, external stakeholders and military partners both in the UK and internationally. This role offers the opportunity to shape and influence the future of music across the RBL communities while respecting the traditions and standards that make the Royal British Legion's musical heritage so distinctive. Alongside leading the Central Band, you will play a key role in supporting membership and community engagement, ceremonial activity and events across the organisation. We are seeking someone with positive presence, passion and credibility; a confident leader who can inspire musicians, uphold exceptional performance standards and deliver memorable experiences that reflect our charity's ethos, values to widen awareness and community participation in RBL events. You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings). Employee benefits include - - 28 day's paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: W/C 15th June 2026 these will be face to face at our Head Office, Haig House which is based in London Bridge. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
May 27, 2026
Full time
About The Role Music plays a unique and powerful role within the Royal British Legion's Membership community, bringing people together. As Brand Coordinator, you will lead the musical direction of the Central Band of the Royal British Legion, delivering performances that sit at the heart of some of the organisation's most significant commemorative, ceremonial and membership events. From high profile occasions and Annual Conference to prestigious public performances and fundraising events, this is an opportunity to take ownership of a highly respected musical programme with genuine national visibility and impact. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Working within the Membership, Armed Forces and Community Engagement Directorate, we are looking for an experienced and inspiring musical leader who can combine artistic excellence with strong relationship management and operational oversight. You will bring proven experience operating within a major military, ceremonial or similarly high-profile musical environment, alongside an expert understanding of military and classical repertoire, liturgical music and wider contemporary performance styles. Just as importantly, you will be someone who can build trusted relationships across the communities, supporting RBL licensed bands, advising on musical activities and working collaboratively with internal volunteer and staff teams, external stakeholders and military partners both in the UK and internationally. This role offers the opportunity to shape and influence the future of music across the RBL communities while respecting the traditions and standards that make the Royal British Legion's musical heritage so distinctive. Alongside leading the Central Band, you will play a key role in supporting membership and community engagement, ceremonial activity and events across the organisation. We are seeking someone with positive presence, passion and credibility; a confident leader who can inspire musicians, uphold exceptional performance standards and deliver memorable experiences that reflect our charity's ethos, values to widen awareness and community participation in RBL events. You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. For monthly team meetings). Employee benefits include - - 28 day's paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: W/C 15th June 2026 these will be face to face at our Head Office, Haig House which is based in London Bridge. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role Are you a passionate Physiotherapist looking for a role where your expertise truly changes lives? Dunkirk Memorial House are seeking a motivated Physiotherapist to join our dedicated team in a rewarding role supporting our residents to achieve meaningful, functional outcomes that enhance both their physical and emotional wellbeing. As our Physiotherapist, you will take the lead in delivering high-quality, evidence-based physiotherapy assessments and interventions. You will work holistically-considering physical, psychological, and functional needs-to shape person-centred care plans that empower residents to live as independently and confidently as possible. This is more than a clinical role. It's an opportunity to: - Make a genuine impact on the lives of older people - Support residents living with Dementia to maintain function and dignity - Champion a person-centred, strengths-based approach - Collaborate within a team committed to excellence in care Most importantly, you will be passionate about delivering holistic, person-centred interventions that improve both physical and mental wellbeing. What We're Looking For You will: - Hold a recognised degree in Physiotherapy - Be registered with the HCPC - Demonstrate ongoing commitment to Continuous Professional Development - Have proven experience working with older adults and individuals living with Dementia - Be confident managing a caseload and prioritising effectively - Maintain accurate, timely, and professional clinical records This is a fantastic opportunity for a dedicated professional who wants their work to truly matter. You'll be part of a supportive team where your clinical skills, compassion, and leadership will help shape outstanding care for our residents. If you are driven, empathetic, and ready to make a real difference - we would love to hear from you. Employee benefits include - - 25 day's paid holiday plus bank holidays, increasing with service - Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility - Flexible hours to suit your needs - Free on-site parking - Free enhanced DBS check - Employee Assistance Programme providing confidential counselling, financial and legal advice - Exclusive retailer discounts on popular brands - Range of courses delivered by learning specialists to support your development goals and objectives Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
May 22, 2026
Full time
About The Role Are you a passionate Physiotherapist looking for a role where your expertise truly changes lives? Dunkirk Memorial House are seeking a motivated Physiotherapist to join our dedicated team in a rewarding role supporting our residents to achieve meaningful, functional outcomes that enhance both their physical and emotional wellbeing. As our Physiotherapist, you will take the lead in delivering high-quality, evidence-based physiotherapy assessments and interventions. You will work holistically-considering physical, psychological, and functional needs-to shape person-centred care plans that empower residents to live as independently and confidently as possible. This is more than a clinical role. It's an opportunity to: - Make a genuine impact on the lives of older people - Support residents living with Dementia to maintain function and dignity - Champion a person-centred, strengths-based approach - Collaborate within a team committed to excellence in care Most importantly, you will be passionate about delivering holistic, person-centred interventions that improve both physical and mental wellbeing. What We're Looking For You will: - Hold a recognised degree in Physiotherapy - Be registered with the HCPC - Demonstrate ongoing commitment to Continuous Professional Development - Have proven experience working with older adults and individuals living with Dementia - Be confident managing a caseload and prioritising effectively - Maintain accurate, timely, and professional clinical records This is a fantastic opportunity for a dedicated professional who wants their work to truly matter. You'll be part of a supportive team where your clinical skills, compassion, and leadership will help shape outstanding care for our residents. If you are driven, empathetic, and ready to make a real difference - we would love to hear from you. Employee benefits include - - 25 day's paid holiday plus bank holidays, increasing with service - Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility - Flexible hours to suit your needs - Free on-site parking - Free enhanced DBS check - Employee Assistance Programme providing confidential counselling, financial and legal advice - Exclusive retailer discounts on popular brands - Range of courses delivered by learning specialists to support your development goals and objectives Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK. An enhanced DBS check will be required for this role For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Royal British Legion has stood with serving personnel, veterans and their families for more than a century. Our commitment to that community is unwavering, but the world in which we operate is changing. Public expectations are rising, the needs of those we serve are evolving, and competition for attention and trust has never been greater. We must rise to that challenge. Royal British Legion Haig House, London and other RBL Facilities c.£130,000 per annum on a full-time permanent basis The Royal British Legion is one of Britain's most recognised and respected brands. The Poppy Appeal alone is among the most powerful fundraising symbols in the world. We have made real progress on visual identity, audience insight and agency partnerships, but we know there is more to do. We do not yet have the brand our ambition demands, and our reach beyond our traditional audiences remains an unfinished project. We are looking for an exceptional, commercially-minded marketing leader; someone who has led a major consumer-facing brand through real transformation, who knows how to sustain a loyal base while stretching into new and more diverse audiences, and who brings genuine creative ambition and strategic rigour to brand-building. This is a senior marketing leadership role at the heart of one of Britain's most iconic organisations. Alongside brand and marketing, this leader will steward our national Remembrance programme, including the Festival of Remembrance, ensuring Remembrance remains meaningful for the next generation. With the centenary of our BBC partnership, a growing calendar of significant commemorations, and a responsibility to lead the nation in Remembrance in ways that feel both deeply traditional and genuinely inclusive, these are moments of real national significance. We want to approach them with the same ambition and creativity we bring to everything else. Timeline Closing Date: Sunday 14th June 2026 Preliminary Interviews: 17th - 24th June 2026 (online via Teams) Executive Engagement Sessions: 1st July 2026 and 3rd July 2026 (online via Teams) Final Panel Interviews: Friday 17 July 2026 (in-person, London)
May 22, 2026
Full time
The Royal British Legion has stood with serving personnel, veterans and their families for more than a century. Our commitment to that community is unwavering, but the world in which we operate is changing. Public expectations are rising, the needs of those we serve are evolving, and competition for attention and trust has never been greater. We must rise to that challenge. Royal British Legion Haig House, London and other RBL Facilities c.£130,000 per annum on a full-time permanent basis The Royal British Legion is one of Britain's most recognised and respected brands. The Poppy Appeal alone is among the most powerful fundraising symbols in the world. We have made real progress on visual identity, audience insight and agency partnerships, but we know there is more to do. We do not yet have the brand our ambition demands, and our reach beyond our traditional audiences remains an unfinished project. We are looking for an exceptional, commercially-minded marketing leader; someone who has led a major consumer-facing brand through real transformation, who knows how to sustain a loyal base while stretching into new and more diverse audiences, and who brings genuine creative ambition and strategic rigour to brand-building. This is a senior marketing leadership role at the heart of one of Britain's most iconic organisations. Alongside brand and marketing, this leader will steward our national Remembrance programme, including the Festival of Remembrance, ensuring Remembrance remains meaningful for the next generation. With the centenary of our BBC partnership, a growing calendar of significant commemorations, and a responsibility to lead the nation in Remembrance in ways that feel both deeply traditional and genuinely inclusive, these are moments of real national significance. We want to approach them with the same ambition and creativity we bring to everything else. Timeline Closing Date: Sunday 14th June 2026 Preliminary Interviews: 17th - 24th June 2026 (online via Teams) Executive Engagement Sessions: 1st July 2026 and 3rd July 2026 (online via Teams) Final Panel Interviews: Friday 17 July 2026 (in-person, London)
About The Role Are you passionate about helping others? Do you want to be part of a team that have a real impact on people's lives? We are looking for a War Pension & Armed Forces Compensation Caseworker to join our War Pension & Armed Forces Compensation Service providing tribunal representation, advice, guidance and case management to beneficiaries, ensuring Royal British Legion's commitment to support the Armed Forces Community and the needs of beneficiary are at the centre of all that we do. This role will see you as the main point of contact for individuals navigating the complexities of their claims, reviews, reconsiderations, and appeals related to both the Service Pension Order and the Armed Forces Compensation Scheme. You will manage your own caseload, guiding beneficiaries through the entire process with empathy, expertise, and a commitment to putting their needs first. Reporting to the War Pension & ARCS Manager, key responsibilities will include: - Provide specialist advice on War Pensions and Armed Forces Compensation, ensuring all guidance is accurate and reflects current legislation - Manage a diverse caseload, preparing cases from initial claims through to the appeals process and providing ongoing support to beneficiaries - Conduct in-depth analysis of case files and paperwork, preparing for key dates and providing beneficiaries with clear information, guidance, and advice at every stage - Support beneficiaries through appointments and tribunals, summarizing findings, setting expectations, and outlining next steps - Maintain detailed and accurate case records using our case management systems - Identify and address additional needs of beneficiaries, referring them to other RBL teams - Collaborate with other services within the RBL to ensure a coordinated and comprehensive approach to supporting beneficiaries This role requires a high degree of accountability, a strong eye for detail, and a deep understanding of the needs of the Armed Forces community. If you are a compassionate professional with a background in complex casework and a commitment to helping others, we encourage you to apply. You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings). Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
May 21, 2026
Full time
About The Role Are you passionate about helping others? Do you want to be part of a team that have a real impact on people's lives? We are looking for a War Pension & Armed Forces Compensation Caseworker to join our War Pension & Armed Forces Compensation Service providing tribunal representation, advice, guidance and case management to beneficiaries, ensuring Royal British Legion's commitment to support the Armed Forces Community and the needs of beneficiary are at the centre of all that we do. This role will see you as the main point of contact for individuals navigating the complexities of their claims, reviews, reconsiderations, and appeals related to both the Service Pension Order and the Armed Forces Compensation Scheme. You will manage your own caseload, guiding beneficiaries through the entire process with empathy, expertise, and a commitment to putting their needs first. Reporting to the War Pension & ARCS Manager, key responsibilities will include: - Provide specialist advice on War Pensions and Armed Forces Compensation, ensuring all guidance is accurate and reflects current legislation - Manage a diverse caseload, preparing cases from initial claims through to the appeals process and providing ongoing support to beneficiaries - Conduct in-depth analysis of case files and paperwork, preparing for key dates and providing beneficiaries with clear information, guidance, and advice at every stage - Support beneficiaries through appointments and tribunals, summarizing findings, setting expectations, and outlining next steps - Maintain detailed and accurate case records using our case management systems - Identify and address additional needs of beneficiaries, referring them to other RBL teams - Collaborate with other services within the RBL to ensure a coordinated and comprehensive approach to supporting beneficiaries This role requires a high degree of accountability, a strong eye for detail, and a deep understanding of the needs of the Armed Forces community. If you are a compassionate professional with a background in complex casework and a commitment to helping others, we encourage you to apply. You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings). Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
About The Role Would you like to provide support, advice and guidance to the Royal British Legion members in South and West Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you! Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion's Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same. You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members and on a mobile basis at other locations in the South and West Yorkshire area, with occasional travel (incl. for monthly team meetings) beyond this area. Some evening and weekend work will be required, including an occasional requirement for some overnight stays. If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work. Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
May 21, 2026
Full time
About The Role Would you like to provide support, advice and guidance to the Royal British Legion members in South and West Yorkshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you! Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion's Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same. You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members and on a mobile basis at other locations in the South and West Yorkshire area, with occasional travel (incl. for monthly team meetings) beyond this area. Some evening and weekend work will be required, including an occasional requirement for some overnight stays. If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work. Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you passionate about the power of sport to transform lives? Do you want to be part of Team UKs journey to the Invictus Games? As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, were expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Oct 06, 2025
Full time
Are you passionate about the power of sport to transform lives? Do you want to be part of Team UKs journey to the Invictus Games? As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, were expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community. We are currently recruiting four Recovery Case Officers to deliver support, guidance, and advocacy to our beneficiaries - including some who will go on to be part of Team UK and compete in the Invictus Games! As a Recovery Case Officer, you will ensure our beneficiaries receive the help they need to navigate life's challenges to achieve greater independence. You will be proactive, empathetic, and offer tailored welfare advice and support. You will play a key role in maintaining a consistent and high-quality recovery journey. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key responsibilities: - Assess the needs of beneficiaries and collaborate with internal Recovery Services teams as well as external service providers to ensure that appropriate support is delivered in an integrated and effective way. - Develop and maintain creative, tailored solutions to suit the unique needs of beneficiaries and ensure that the journey is maintained appropriately and in line with the Recovery Services programmes participation. - Advise beneficiaries on available support and assist them in accessing the services they need and advocate on their behalf, while maintaining an up-to-date knowledge of statutory benefits. - Manage grants within the levels of delegate financial authority and undertake due diligence when considering financial support. You will be contracted to your home address, and you will perform most of your work remotely using our collaboration tools to work with colleagues. There will be occasional travel nationally to attend training or meetings. About Recovery Services: The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We delivery a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs - from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections. Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, have a look at our website: Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. We're currently recruiting a number of exciting roles within Recovery Services, so if you're looking to join a supportive, passionate and forward-thinking team, be sure to keep an eye out for our other roles and find the one that's right for you: - Recovery Pathways Coordinator - Recovery Programmes Administrator - Recovery Logistics Coordinator - Sport Development Officer - Team UK Programmes Officer - Team UK Administrator RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 16th October 2025 Interview Dates: Tuesday 28th October and Wednesday 29th October 2025 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Oct 06, 2025
Full time
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community. We are currently recruiting four Recovery Case Officers to deliver support, guidance, and advocacy to our beneficiaries - including some who will go on to be part of Team UK and compete in the Invictus Games! As a Recovery Case Officer, you will ensure our beneficiaries receive the help they need to navigate life's challenges to achieve greater independence. You will be proactive, empathetic, and offer tailored welfare advice and support. You will play a key role in maintaining a consistent and high-quality recovery journey. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key responsibilities: - Assess the needs of beneficiaries and collaborate with internal Recovery Services teams as well as external service providers to ensure that appropriate support is delivered in an integrated and effective way. - Develop and maintain creative, tailored solutions to suit the unique needs of beneficiaries and ensure that the journey is maintained appropriately and in line with the Recovery Services programmes participation. - Advise beneficiaries on available support and assist them in accessing the services they need and advocate on their behalf, while maintaining an up-to-date knowledge of statutory benefits. - Manage grants within the levels of delegate financial authority and undertake due diligence when considering financial support. You will be contracted to your home address, and you will perform most of your work remotely using our collaboration tools to work with colleagues. There will be occasional travel nationally to attend training or meetings. About Recovery Services: The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We delivery a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs - from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections. Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, have a look at our website: Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. We're currently recruiting a number of exciting roles within Recovery Services, so if you're looking to join a supportive, passionate and forward-thinking team, be sure to keep an eye out for our other roles and find the one that's right for you: - Recovery Pathways Coordinator - Recovery Programmes Administrator - Recovery Logistics Coordinator - Sport Development Officer - Team UK Programmes Officer - Team UK Administrator RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 16th October 2025 Interview Dates: Tuesday 28th October and Wednesday 29th October 2025 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Oct 06, 2025
Full time
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Would you like to join RBL's influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
Oct 05, 2025
Full time
Would you like to join RBL's influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Oct 03, 2025
Full time
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Would you like to join RBLs influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
Oct 02, 2025
Full time
Would you like to join RBLs influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care click apply for full job details
Oct 02, 2025
Contractor
We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care click apply for full job details
About The Role We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As a Customer Care Coordinator, you'll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You'll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service. We're looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you'll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression. By joining us, you'll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you're enthusiastic, professional and want to be part of a close-knit, dedicated team, we'd love to hear from you. Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx Hybrid working will involve a minimum of 2 days per week spent at our Central London office. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 19th October 2025 Interview Date(s): Interview dates expected between 27th October - 7th November (subject to change) We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Oct 01, 2025
Full time
About The Role We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As a Customer Care Coordinator, you'll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You'll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service. We're looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you'll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression. By joining us, you'll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you're enthusiastic, professional and want to be part of a close-knit, dedicated team, we'd love to hear from you. Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx Hybrid working will involve a minimum of 2 days per week spent at our Central London office. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 19th October 2025 Interview Date(s): Interview dates expected between 27th October - 7th November (subject to change) We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Royal British Legion provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding. We are looking for an Independent Living Advisor (South) to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions. As an Independent Living Advisor, you will empower individuals facing challenges with daily living, mobility, or self-care, as well as their carers, by providing tailored advice and support. You'll conduct holistic assessments, working with health and social care professionals, to guide individuals on accessing support services, funding, and resources. You'll manage a varied caseload, addressing care needs, grants, adaptations, and funding options, delivering advice through phone, email, meetings, and home visits. By coordinating with other RBL services, you'll ensure a fully integrated, person-centred approach that helps individuals regain control over their lives. A DBS check is required for this role. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel incl. for monthly team meetings. Travel costs are covered. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s).
Oct 01, 2025
Full time
The Royal British Legion provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding. We are looking for an Independent Living Advisor (South) to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions. As an Independent Living Advisor, you will empower individuals facing challenges with daily living, mobility, or self-care, as well as their carers, by providing tailored advice and support. You'll conduct holistic assessments, working with health and social care professionals, to guide individuals on accessing support services, funding, and resources. You'll manage a varied caseload, addressing care needs, grants, adaptations, and funding options, delivering advice through phone, email, meetings, and home visits. By coordinating with other RBL services, you'll ensure a fully integrated, person-centred approach that helps individuals regain control over their lives. A DBS check is required for this role. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel incl. for monthly team meetings. Travel costs are covered. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s).
We are looking for a caring and organised Activities Supervisor to lead our dedicated team of Activity Assistants at Maurice House . Join us in creating a stimulating and varied programme of leisure activities and social events for our residents. This is a full-time role, working 37.5 hours per week, with shifts over seven days click apply for full job details
Sep 22, 2025
Full time
We are looking for a caring and organised Activities Supervisor to lead our dedicated team of Activity Assistants at Maurice House . Join us in creating a stimulating and varied programme of leisure activities and social events for our residents. This is a full-time role, working 37.5 hours per week, with shifts over seven days click apply for full job details
