We're expanding our team and are looking for a Care Assistant to join us at Dunkirk Memorial House. This role offers 36 hours per week, with shifts between 07:45 and 19:45 Monday to Sunday. Salary £13.41 - £13.62 per hour. As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role. We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you'll enjoy as part of our team. This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten. What we offer: - 22 days of paid annual leave plus bank holidays - Generous pension with employer contributions up to 10% - Life assurance of 3 times your salary - Enhanced sick pay - Paid carers and dependents leave - DBS checks covered by us - Free parking - Access to internal and external learning and development opportunities - Rewards hub with exclusive discounts About our Dunkirk Memorial House The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families. Located in the serene Somerset countryside, Dunkirk Memorial House offers a welcoming home with 86 en-suite bedrooms, a bar, library, chapel, and beautiful grounds featuring a rose garden. We are proud to offer expert care, including a specialized Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritize creating a warm and supportive community where veterans feel valued and respected, honoured to serve those who have dedicated their lives to our nation. Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. As this role is based at our care home, applicants must live within a reasonable commuting distance. For more detailed information about the role, please see the job description attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 19, 2026
Full time
We're expanding our team and are looking for a Care Assistant to join us at Dunkirk Memorial House. This role offers 36 hours per week, with shifts between 07:45 and 19:45 Monday to Sunday. Salary £13.41 - £13.62 per hour. As a Care Assistant, you will play a vital role in delivering compassionate care to our residents, many of whom have served in the Armed Forces. Your responsibilities will include assisting with personal care, supporting residents with their daily routines, and ensuring their comfort and dignity at all times. You will help with mobility, nutrition, and medication as required, and will work closely with colleagues to provide a safe, welcoming environment. Maintaining accurate care records and communicating effectively with residents, families, and healthcare professionals will also be an essential part of your role. We are looking for individuals who are passionate about delivering excellent care, putting people at the heart of everything they do. While an NVQ Level 2 qualification is desirable, we are happy to support you in achieving this if you are committed to progressing your career. A generous pension scheme and access to our Employee Assistance Programme are just some of the additional benefits you'll enjoy as part of our team. This is your chance to join a supportive, values-driven team and make a positive difference to the lives of those who have served. Your dedication will ensure their contributions are never forgotten. What we offer: - 22 days of paid annual leave plus bank holidays - Generous pension with employer contributions up to 10% - Life assurance of 3 times your salary - Enhanced sick pay - Paid carers and dependents leave - DBS checks covered by us - Free parking - Access to internal and external learning and development opportunities - Rewards hub with exclusive discounts About our Dunkirk Memorial House The Royal British Legion operates six care homes across the UK, committed to providing exceptional residential, nursing, and dementia care to veterans and their families. Located in the serene Somerset countryside, Dunkirk Memorial House offers a welcoming home with 86 en-suite bedrooms, a bar, library, chapel, and beautiful grounds featuring a rose garden. We are proud to offer expert care, including a specialized Dementia Mews providing compassionate support for up to 30 residents. At Dunkirk Memorial House, we prioritize creating a warm and supportive community where veterans feel valued and respected, honoured to serve those who have dedicated their lives to our nation. Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. As this role is based at our care home, applicants must live within a reasonable commuting distance. For more detailed information about the role, please see the job description attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role Due to expanding the team, we are currently recruiting a Catering Assistant at Galanos House, in Southam, Warwickshire. If you have a passion for good food, excellent service and a caring nature, we would love to hear from you! Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. As this role is based at our care home, applicants must live within a reasonable commuting distance. This is a full-time, Catering Assistant position, where you will be working 37.5 hours per week, 5 shifts over seven days. Pay: £13.06 to £13.26 per hour Key responsibilities of the role: - Provide high-quality food and beverage services - Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff - Organise and maintain a clean and tidy kitchen environment at all times - Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service - Provide catering support for special functions, open days, meetings, and events Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependents. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development. What we offer: - 22 days' paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Flexible hours to suit your needs - Free on-site parking - Free enhanced DBS check - Uniform provided at no cost - Employee Assistance Programme providing confidential counselling, financial and legal advice - Exclusive retailer discounts on popular brands - Range of courses delivered by learning specialists to support your development goals and objectives For more detailed information about the role, please see the job description attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 18, 2026
Full time
About The Role Due to expanding the team, we are currently recruiting a Catering Assistant at Galanos House, in Southam, Warwickshire. If you have a passion for good food, excellent service and a caring nature, we would love to hear from you! Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. As this role is based at our care home, applicants must live within a reasonable commuting distance. This is a full-time, Catering Assistant position, where you will be working 37.5 hours per week, 5 shifts over seven days. Pay: £13.06 to £13.26 per hour Key responsibilities of the role: - Provide high-quality food and beverage services - Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff - Organise and maintain a clean and tidy kitchen environment at all times - Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service - Provide catering support for special functions, open days, meetings, and events Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependents. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development. What we offer: - 22 days' paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Flexible hours to suit your needs - Free on-site parking - Free enhanced DBS check - Uniform provided at no cost - Employee Assistance Programme providing confidential counselling, financial and legal advice - Exclusive retailer discounts on popular brands - Range of courses delivered by learning specialists to support your development goals and objectives For more detailed information about the role, please see the job description attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Role As Front of House Team Leader at the National Memorial Arboretum, you'll be at the centre of a busy and varied hospitality operation, supporting the day-to-day running Aspects, Award winning events and functions facility, as well as supporting the Arboreretum's restaurant, coffee shop, and visitor catering outlets. This is a hands on management role where you'll lead by example on shift, keep service standards high and make sure visitors receive a welcoming, efficient and well-run experience every time they visit. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We're looking for someone with proven experience in hospitality or food service supervision who can confidently manage busy services, support and motivate staff, and keep operations running smoothly behind the scenes. You'll be organised, proactive and comfortable dealing with everything from customer queries and stock control to maintaining high standards of cleanliness, presentation and food safety across multiple outlets. This is a great opportunity for someone who enjoys fast-paced hospitality, large-scale events and leading a team in a unique environment. You'll work directly in the Events team and closely work with the Food Service management team, gain exposure to a wide range of catering operations and play an important part in delivering high-quality service across one of the UK's most visited destinations. This role is fully site based at the National Memorial Arboretum, Croxall Road, Alrewas, Staffordshire, DE13 7AR. Due to the nature of the operation, the successful candidate will work any 5 days from 7, including weekends and evenings as required. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: Tuesday 21 & Wednesday 22 July 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Jun 17, 2026
Full time
About The Role As Front of House Team Leader at the National Memorial Arboretum, you'll be at the centre of a busy and varied hospitality operation, supporting the day-to-day running Aspects, Award winning events and functions facility, as well as supporting the Arboreretum's restaurant, coffee shop, and visitor catering outlets. This is a hands on management role where you'll lead by example on shift, keep service standards high and make sure visitors receive a welcoming, efficient and well-run experience every time they visit. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We're looking for someone with proven experience in hospitality or food service supervision who can confidently manage busy services, support and motivate staff, and keep operations running smoothly behind the scenes. You'll be organised, proactive and comfortable dealing with everything from customer queries and stock control to maintaining high standards of cleanliness, presentation and food safety across multiple outlets. This is a great opportunity for someone who enjoys fast-paced hospitality, large-scale events and leading a team in a unique environment. You'll work directly in the Events team and closely work with the Food Service management team, gain exposure to a wide range of catering operations and play an important part in delivering high-quality service across one of the UK's most visited destinations. This role is fully site based at the National Memorial Arboretum, Croxall Road, Alrewas, Staffordshire, DE13 7AR. Due to the nature of the operation, the successful candidate will work any 5 days from 7, including weekends and evenings as required. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Enhanced paid maternity, paternity and adoption leave - Generous pension contributions, with Employer contributions ranging from 6% to 10% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: Tuesday 21 & Wednesday 22 July 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you passionate about the power of sport to transform lives? Do you want to be part of Team UKs journey to the Invictus Games? As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, were expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Oct 06, 2025
Full time
Are you passionate about the power of sport to transform lives? Do you want to be part of Team UKs journey to the Invictus Games? As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, were expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community. We are currently recruiting four Recovery Case Officers to deliver support, guidance, and advocacy to our beneficiaries - including some who will go on to be part of Team UK and compete in the Invictus Games! As a Recovery Case Officer, you will ensure our beneficiaries receive the help they need to navigate life's challenges to achieve greater independence. You will be proactive, empathetic, and offer tailored welfare advice and support. You will play a key role in maintaining a consistent and high-quality recovery journey. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key responsibilities: - Assess the needs of beneficiaries and collaborate with internal Recovery Services teams as well as external service providers to ensure that appropriate support is delivered in an integrated and effective way. - Develop and maintain creative, tailored solutions to suit the unique needs of beneficiaries and ensure that the journey is maintained appropriately and in line with the Recovery Services programmes participation. - Advise beneficiaries on available support and assist them in accessing the services they need and advocate on their behalf, while maintaining an up-to-date knowledge of statutory benefits. - Manage grants within the levels of delegate financial authority and undertake due diligence when considering financial support. You will be contracted to your home address, and you will perform most of your work remotely using our collaboration tools to work with colleagues. There will be occasional travel nationally to attend training or meetings. About Recovery Services: The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We delivery a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs - from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections. Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, have a look at our website: Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. We're currently recruiting a number of exciting roles within Recovery Services, so if you're looking to join a supportive, passionate and forward-thinking team, be sure to keep an eye out for our other roles and find the one that's right for you: - Recovery Pathways Coordinator - Recovery Programmes Administrator - Recovery Logistics Coordinator - Sport Development Officer - Team UK Programmes Officer - Team UK Administrator RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 16th October 2025 Interview Dates: Tuesday 28th October and Wednesday 29th October 2025 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Oct 06, 2025
Full time
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community. We are currently recruiting four Recovery Case Officers to deliver support, guidance, and advocacy to our beneficiaries - including some who will go on to be part of Team UK and compete in the Invictus Games! As a Recovery Case Officer, you will ensure our beneficiaries receive the help they need to navigate life's challenges to achieve greater independence. You will be proactive, empathetic, and offer tailored welfare advice and support. You will play a key role in maintaining a consistent and high-quality recovery journey. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Key responsibilities: - Assess the needs of beneficiaries and collaborate with internal Recovery Services teams as well as external service providers to ensure that appropriate support is delivered in an integrated and effective way. - Develop and maintain creative, tailored solutions to suit the unique needs of beneficiaries and ensure that the journey is maintained appropriately and in line with the Recovery Services programmes participation. - Advise beneficiaries on available support and assist them in accessing the services they need and advocate on their behalf, while maintaining an up-to-date knowledge of statutory benefits. - Manage grants within the levels of delegate financial authority and undertake due diligence when considering financial support. You will be contracted to your home address, and you will perform most of your work remotely using our collaboration tools to work with colleagues. There will be occasional travel nationally to attend training or meetings. About Recovery Services: The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We delivery a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs - from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections. Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, have a look at our website: Employee benefits include: - 28 days' paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. We're currently recruiting a number of exciting roles within Recovery Services, so if you're looking to join a supportive, passionate and forward-thinking team, be sure to keep an eye out for our other roles and find the one that's right for you: - Recovery Pathways Coordinator - Recovery Programmes Administrator - Recovery Logistics Coordinator - Sport Development Officer - Team UK Programmes Officer - Team UK Administrator RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 16th October 2025 Interview Dates: Tuesday 28th October and Wednesday 29th October 2025 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Oct 06, 2025
Full time
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Would you like to join RBL's influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
Oct 05, 2025
Full time
Would you like to join RBL's influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Oct 03, 2025
Full time
Work with us to support the recovery and wellbeing of the Armed Forces community, helping individuals rebuild confidence and reach their full potential! As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we're expanding our team to reach even more members of the Armed Forces Community click apply for full job details
Would you like to join RBLs influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
Oct 02, 2025
Full time
Would you like to join RBLs influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community? We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy click apply for full job details
We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care click apply for full job details
Oct 02, 2025
Contractor
We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care click apply for full job details
About The Role We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As a Customer Care Coordinator, you'll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You'll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service. We're looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you'll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression. By joining us, you'll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you're enthusiastic, professional and want to be part of a close-knit, dedicated team, we'd love to hear from you. Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx Hybrid working will involve a minimum of 2 days per week spent at our Central London office. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 19th October 2025 Interview Date(s): Interview dates expected between 27th October - 7th November (subject to change) We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Oct 01, 2025
Full time
About The Role We're looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK's most recognised charities. You'll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. As a Customer Care Coordinator, you'll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You'll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service. We're looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you'll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression. By joining us, you'll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you're enthusiastic, professional and want to be part of a close-knit, dedicated team, we'd love to hear from you. Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx Hybrid working will involve a minimum of 2 days per week spent at our Central London office. Employee benefits include - - 28 day's paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days - Generous pension contributions, with Employer contributions ranging from 6% to 14% - Range of flexible working options may be available, depending on your role - Employee Assistance Programme providing confidential counselling, financial and legal advice - Range of courses delivered by learning specialists to support your development goals and objectives - Opportunities to volunteer - Travel loans, Cycle to Work, and more! For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Closing Date: 19th October 2025 Interview Date(s): Interview dates expected between 27th October - 7th November (subject to change) We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The Royal British Legion provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding. We are looking for an Independent Living Advisor (South) to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions. As an Independent Living Advisor, you will empower individuals facing challenges with daily living, mobility, or self-care, as well as their carers, by providing tailored advice and support. You'll conduct holistic assessments, working with health and social care professionals, to guide individuals on accessing support services, funding, and resources. You'll manage a varied caseload, addressing care needs, grants, adaptations, and funding options, delivering advice through phone, email, meetings, and home visits. By coordinating with other RBL services, you'll ensure a fully integrated, person-centred approach that helps individuals regain control over their lives. A DBS check is required for this role. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel incl. for monthly team meetings. Travel costs are covered. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s).
Oct 01, 2025
Full time
The Royal British Legion provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding. We are looking for an Independent Living Advisor (South) to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions. As an Independent Living Advisor, you will empower individuals facing challenges with daily living, mobility, or self-care, as well as their carers, by providing tailored advice and support. You'll conduct holistic assessments, working with health and social care professionals, to guide individuals on accessing support services, funding, and resources. You'll manage a varied caseload, addressing care needs, grants, adaptations, and funding options, delivering advice through phone, email, meetings, and home visits. By coordinating with other RBL services, you'll ensure a fully integrated, person-centred approach that helps individuals regain control over their lives. A DBS check is required for this role. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts. You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel incl. for monthly team meetings. Travel costs are covered. For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s).
We are looking for a caring and organised Activities Supervisor to lead our dedicated team of Activity Assistants at Maurice House . Join us in creating a stimulating and varied programme of leisure activities and social events for our residents. This is a full-time role, working 37.5 hours per week, with shifts over seven days click apply for full job details
Sep 22, 2025
Full time
We are looking for a caring and organised Activities Supervisor to lead our dedicated team of Activity Assistants at Maurice House . Join us in creating a stimulating and varied programme of leisure activities and social events for our residents. This is a full-time role, working 37.5 hours per week, with shifts over seven days click apply for full job details
