Field Service Engineer Southwest UK (Worcester, Tewkesbury, Gloucester region) A leading provider of laboratory instrumentation and services is seeking a Field Service Engineer to join a successful and highly motivated team. Based in the Southwest, you will support customers across the region and the wider South of the UK, delivering expert maintenance, calibration and repair services across a broad portfolio of advanced analytical technologies. This is a varied and dynamic role working across multiple industries and applications. Full technical training will be provided to support your success. Key Responsibilities Plan and perform preventative maintenance and calibration activities in line with company service standards, ensuring accurate documentation Diagnose faults and carry out instrument repairs at customer sites (or in-house where required), producing detailed service reports Provide remote technical support via telephone and online channels to customers and internal teams Work collaboratively with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays Maintain van stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates Ensure all tools and test equipment are maintained in a fully operational and calibrated condition Identify and generate sales leads for instruments and service opportunities during customer visits Accurately record service activities, communications and parts usage within the CRM system Requirements HNC (or higher) in an Engineering discipline (Electronics preferred) Proven field service experience working with complex analytical instrumentation Experience working with systems involving compressed gases and potentially hazardous substances Ability to interpret scientific or analytical data and resolve technical queries Competence in the use of standard electronic test equipment Strong organisational skills with clear written and verbal communication IT literate, ideally with CRM experience and proficient in MS Office Self-motivated, flexible and willing to travel, including occasional overnight stays Full, clean UK driving licence What's on Offer Competitive base salary plus company and performance-related bonus Company car Comprehensive benefits package Opportunities for career progression within a growing organisation
May 16, 2026
Full time
Field Service Engineer Southwest UK (Worcester, Tewkesbury, Gloucester region) A leading provider of laboratory instrumentation and services is seeking a Field Service Engineer to join a successful and highly motivated team. Based in the Southwest, you will support customers across the region and the wider South of the UK, delivering expert maintenance, calibration and repair services across a broad portfolio of advanced analytical technologies. This is a varied and dynamic role working across multiple industries and applications. Full technical training will be provided to support your success. Key Responsibilities Plan and perform preventative maintenance and calibration activities in line with company service standards, ensuring accurate documentation Diagnose faults and carry out instrument repairs at customer sites (or in-house where required), producing detailed service reports Provide remote technical support via telephone and online channels to customers and internal teams Work collaboratively with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays Maintain van stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates Ensure all tools and test equipment are maintained in a fully operational and calibrated condition Identify and generate sales leads for instruments and service opportunities during customer visits Accurately record service activities, communications and parts usage within the CRM system Requirements HNC (or higher) in an Engineering discipline (Electronics preferred) Proven field service experience working with complex analytical instrumentation Experience working with systems involving compressed gases and potentially hazardous substances Ability to interpret scientific or analytical data and resolve technical queries Competence in the use of standard electronic test equipment Strong organisational skills with clear written and verbal communication IT literate, ideally with CRM experience and proficient in MS Office Self-motivated, flexible and willing to travel, including occasional overnight stays Full, clean UK driving licence What's on Offer Competitive base salary plus company and performance-related bonus Company car Comprehensive benefits package Opportunities for career progression within a growing organisation
Field Service Engineer Midlands & South UK (Coventry, Leicester, Northampton region) A leading provider of laboratory instrumentation and services is seeking a Field Service Engineer to join a successful and highly motivated team. Based in the Midlands, you will support customers across the region and the South of the UK, delivering expert maintenance, calibration and repair services across a broad portfolio of advanced analytical technologies. This is a varied and dynamic role working across multiple industries and applications. Full technical training will be provided to support your development and success. Key Responsibilities Plan and perform preventative maintenance and calibration activities in line with company service standards, ensuring accurate documentation Diagnose faults and carry out instrument repairs at customer sites (or in-house where required), providing detailed service reports Deliver remote technical support via telephone and online channels to customers and internal teams Collaborate with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays Maintain van stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates Ensure all tools and test equipment are maintained in a fully operational and calibrated condition Identify and generate sales leads for instruments and service opportunities during customer visits Accurately record service activities, communications and parts usage within the CRM system Requirements HNC (or higher) in an Engineering discipline (Electronics preferred) Proven field service experience working with complex analytical instrumentation Experience working with systems involving compressed gases and potentially hazardous substances Ability to interpret scientific or analytical data and resolve technical queries Competence in the use of electronic test equipment Strong organisational skills with clear written and verbal communication IT literate, ideally with experience using CRM systems and proficient in MS Office Self motivated, flexible and willing to travel, including occasional overnight stays Full, clean UK driving licence What's on Offer Competitive base salary plus company and performance related bonus Company car Comprehensive benefits package Opportunities for career progression within a growing organisation
May 10, 2026
Full time
Field Service Engineer Midlands & South UK (Coventry, Leicester, Northampton region) A leading provider of laboratory instrumentation and services is seeking a Field Service Engineer to join a successful and highly motivated team. Based in the Midlands, you will support customers across the region and the South of the UK, delivering expert maintenance, calibration and repair services across a broad portfolio of advanced analytical technologies. This is a varied and dynamic role working across multiple industries and applications. Full technical training will be provided to support your development and success. Key Responsibilities Plan and perform preventative maintenance and calibration activities in line with company service standards, ensuring accurate documentation Diagnose faults and carry out instrument repairs at customer sites (or in-house where required), providing detailed service reports Deliver remote technical support via telephone and online channels to customers and internal teams Collaborate with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays Maintain van stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates Ensure all tools and test equipment are maintained in a fully operational and calibrated condition Identify and generate sales leads for instruments and service opportunities during customer visits Accurately record service activities, communications and parts usage within the CRM system Requirements HNC (or higher) in an Engineering discipline (Electronics preferred) Proven field service experience working with complex analytical instrumentation Experience working with systems involving compressed gases and potentially hazardous substances Ability to interpret scientific or analytical data and resolve technical queries Competence in the use of electronic test equipment Strong organisational skills with clear written and verbal communication IT literate, ideally with experience using CRM systems and proficient in MS Office Self motivated, flexible and willing to travel, including occasional overnight stays Full, clean UK driving licence What's on Offer Competitive base salary plus company and performance related bonus Company car Comprehensive benefits package Opportunities for career progression within a growing organisation