Two Rivers Housing

Repairs Support Manager £38,972.72 per annum Newent, Gloucestershire Full-Time Permanent Come and make a real difference as our Repairs Support Manager! Everyone should have a warm, safe, affordable home. As our Repairs Support Manager, youll play a key role in making this a reality for thousands of people living in our communities click apply for full job details

Grounds Maintenance Operative £28,052.86 per annum Newent, Gloucester Full-Time Permanent 40 hours per week. Everyone should have a warm, safe, affordable home. As part of our ground s maintenance team, you ll help us ensure that our communities are safe and well looked after. You ll work with the team to make sure the communal spaces in our communities are well maintained, litter free and places that families are proud to call home. What you ll bring to our team You'll love working in different environments and take pride in a job well done. You ll be enthusiastic, willing to learn, and open to trying new approaches. You ll spend your days maintaining our community spaces, working with your team to improve the safety and look of our estates What we are looking for: Experience of working in an estate services role, including cleaning, clearance works. Dealing with dumped or fly tipped items as well as carrying out safety checks. Full driving licence is required for this role. Please note: This role is not open to agencies. Please do not call or email. Thank you.

Senior Stock Condition Surveyor £44,368.27 per annum Newent, Gloucestershire and surrounding areas Full-Time Permanent Come make a real difference as our Senior Stock Condition Surveyor. Everyone should have a warm, safe, affordable home. As our Senior Stock Condition Surveyor, you'll help us understand the condition of our tenant's homes as we deliver this for people across Gloucestershire and the Forest of Dean. You'll lead and coordinate our stock condition survey programme, using your experience to make sure the process runs smoothly and that we collect high-quality data. Managing our team of surveyors, you ll oversee the quality assurance (QA) processes and provide analysis to inform investment planning and compliance. You ll also support activities as part of the wider asset management team. What you ll bring to our team A confident leader, with strong technical surveying expertise and experience delivering stock condition surveys, you ll be able to guide your team and help them grow. You ll have the right knowledge and qualifications to providing sound building pathology advice, and preparing schedules of work, specifications, and reports. You ll have a clear understanding of health and safety, CDM regulations, and contractor compliance, alongside experience undertaking EPCs, HHSRS inspections, and disrepair investigations. Customer-focused and collaborative, you ll work effectively with stakeholders while supporting operational planning, risk management, and budget awareness. You ll act as a positive brand ambassador and remain flexible in responding to changing operational needs. What we re looking for Significant experience in building defect identification and stock condition surveying - Essential. Knowledge of building construction, maintenance, and building pathology -Essential. Strong communication and stakeholder engagement skills - Essential. Ability to work independently and manage workload - Essential. Experience with PAS 2035 Desirable Understanding of party wall matters Desirable. Qualifications Construction-related degree or equivalent - Essential. Domestic Energy Assessment qualification Essential. HHSRS qualification Essential. CDM Regulation knowledge Essential. Professional accreditation (RICS, CIOB) Desirable. P405 Asbestos Management Desirable. SMSTS Desirable. NEBOSH Construction Health & Safety Management Desirable We recognise that no candidate will meet every desired requirement, so if your experience looks a little different but you think you can bring your great skills and can-do attitude to the role, we d love to hear from you. Please note: This role is not open to agencies. Please do not call or email. Thank you

Neighbourhood Manager (Housing Officer) Newent, Gloucestershire Come make a real difference as one of our Neighbourhood Managers! Everyone should have a warm, safe, affordable home. As part of our neighbourhood team, you ll play a starring role in making this a reality for thousands of people living in our communities. The housing team is the heartbeat of our organisation. As one of our Neighbourhood Managers, you ll act as a customer champion, advocating for our tenants and working with the wider team and external partners to get them the support they need. You ll work hard to makes sure our customers are supported and able to sustain their tenancies, build communities and makes sure our neighbourhoods are places where our tenants can thrive. Spending your days out and about in our communities, you ll be highly visible and the first point of contact for the tenants in your patch. You ll welcome tenants to their new home, completing the sign-up process and making sure they have everything they need to feel at home. It will be your job to really get to know our tenants, understand their needs and make sure their voices are heard across the organisation. Please note that a driver's license is required for this role. What you ll bring to the team You ll be committed to building positive relationships and taking ownership of the issues and queries tenants raise with you. You ll work with the team and external partners to make sure these are resolved, keeping tenants updated. You ll get to know the tenants in your patch and develop a deep understanding of their needs and the needs of the wider community, working together to prioritise and address these. As a true customer champion, you ll take a human-centric approach, implementing reasonable adjustments where required to make sure you are providing equitable services for our tenants. What we are looking for A customer champion that will fight to get our tenants the support that they need. Experienced in working in challenging customer facing situations, with excellent communication, diplomacy and customer service resolution and negotiation skills. Proven understanding and experience in delivering statutory housing services or similar services. The ability to listen and learn but most importantly to act on what you re hearing. A bit more about us Trust isn t a tagline it s everything. It s how we build relationships, how we make decisions, and how we prove, day in and day out, that we do what we say. It s also the thing that underpins our core values and sets out what our customers can expect from us and what we expect from our team and the partners we work with. We want our tenants to know that we re here, we care and make them feel at home from the moment they step through the door. It s not just about having a home it s about finding a place to build a life and feel safe while doing so. And the same can be said for our team. Two Rivers is a place with purpose, where you can be a part of something and make a real difference. We ll help you develop and grow, in a place where you ll find like-minded people and you can truly be yourself. Warm, safe, affordable homes are about more than bricks and mortar. It s a feeling of community, securing and belonging. So, whether you re a tenant living in one of our homes or a member of the team when you join the Two Rivers community, you ll always feel like You re Home Now . Closing Date for Applications: 28th June 2026 Interview Date: 6th and 7th July 2026

Head of Customer Experience Newent, Gloucester £54,350 per annum Permanent, full time (37 hours per week) Come make a real difference as our Head of Customer Experience! Everyone should have a warm, safe, affordable home. As our Head of Customer Experience, youll help make sure we are meeting the needs of our tenants in Gloucestershire and the surrounding areas click apply for full job details

Head of Customer Experience Newent, Gloucester £54,350 per annum Permanent, full time (37 hours per week) Come make a real difference as our Head of Customer Experience! Everyone should have a warm, safe, affordable home. As our Head of Customer Experience, youll help make sure we are meeting the needs of our tenants in Gloucestershire and the surrounding areas click apply for full job details

Newent, Gloucester £79,758.05 per annum Permanent, Full time Come make a real difference as our Assistant Director of Assets Everyone should have a warm, safe, affordable home. As our Assistant Director of Assets, youll play a key role in helping us provide this for families in Gloucestershire and the surrounding area click apply for full job details

Come make a real difference as one of our Neighbourhood Managers! Everyone should have a warm, safe, affordable home. As part of our neighbourhood team, you'll play a starring role in making this a reality for thousands of people living in our communities. The housing team is the heartbeat of our organisation. As one of our Neighbourhood Managers, you'll act as a customer champion, advocating for our tenants and working with the wider team and external partners to get them the support they need. You'll work hard to makes sure our customers are supported and able to sustain their tenancies, build communities and makes sure our neighbourhoods are places where our tenants can thrive. Spending your days out and about in our communities, you'll be highly visible and the first point of contact for the tenants in your patch. You'll welcome tenants to their new home, completing the sign-up process and making sure they have everything they need to feel at home. It will be your job to really get to know our tenants, understand their needs and make sure their voices are heard across the organisation. What you'll bring to the team You'll be a true advocate for our tenants - building positive relationships and taking ownership of the issues and queries they raise with you. You'll work with the team and external partners to make sure these are resolved, and keeping tenants updated. You'll get to know the tenants in your patch and develop a deep understanding of their needs and the needs of the wider community, working together to prioritise and address these. As a true customer champion, you'll take a human-centric approach, implementing reasonable adjustments where required to make sure you are providing equitable services for our tenants. What we are looking for A customer champion that will fight to get our tenants the support that they need. Experienced in working in challenging customer facing situations, with excellent communication, diplomacy and customer service resolution and negotiation skills. Proven understanding and experience in delivering statutory housing services or similar services. The ability to listen and learn but most importantly to act on what you're hearing. About the team The housing team is the heartbeat of Two Rivers Housing. It is fundamental to everything we do and plays a key role in advocating for our tenants. Whether it's working with the wider team to get repairs or home improvements completed or reaching out to our local partners to find additional support - doing the right thing for our tenants is at the heart of everything this team does. We've listened to our tenants and heard what they need from the housing team now and in the future. Using this feedback, we've started to reshape the team to enable us to provide truly localised neighbourhood housing services. Our housing team are pretty amazing, and now we have some new exciting opportunities for people to come and join them! We have redesigned the service to allow us to have more time to be present in our neighbourhoods and really get to know our tenants. This will help us be more focussed on problem solving and nipping issues in the bud. It will also help us work more closely with other teams and partner organisations, for the benefit of our tenants and neighbourhoods. This means we have some great new roles to advertise over the next few weeks. So, if you're looking to make a real difference in your community and want to be part of a great team get in touch! We reserve the right to close this vacancy early depending on the number of applications we receive.