ST Selection

We have an exciting opportunity for a Yard Supervisor to join the team of a national company that supplies specialist equipment to the construction, energy and utilities sectors. Our client has a great reputation in the industry and is seeking an hands on, experienced, and flexible all-rounder to work as part of a busy team within a supportive company. What You ll Get OTE £39-42K 25 days annual leave + Bank Holidays Pension Scheme Hours - 7.30am-4.30pm Monday to Friday Career progression & professional development Supportive team culture & great work-life balance Role & Responsibilities Running the day-to-day operations of the yard and supporting the MD with developments Driving and operating telehandlers Loading and offloading articulated vehicles/ sorting and manual cleaning of equipment Yard and stock management Maintaining accurate day-to-day operational paperwork Direct management of 2 Yard Operatives, including conducting performance reviews, managing day-to-day performance, and approving holidays in line with company policy Liaising with temp agencies where required to arrange appropriate staffing cover Ensuring compliance with company health and safety procedures and maintaining the safety and security of the yard and equipment Taking responsibility for stock checks and ensuring stock accuracy Arranging servicing and maintenance of telehandlers, skips and other yard equipment Monitoring fuel levels and providing accurate details for ordering Providing regular updates to senior management on yard performance, staffing, stock levels, and operational issues Requirements Experience operating telehandlers Demonstrable track record of managing or supervising yard based operatives Sound understanding of basic HR processes and employee management responsibilities Strong communication skills, both verbal and written IT literate - able to use Outlook, and manage basic Excel Full UK driving licence Demonstrates reliability, punctuality, and a proactive approach to work, particularly when working outdoors

We have an exciting opportunity for a Hire Controller to join the team of a national company that supplies equipment to the construction industry. Company National Plant Hire Company Job Title Hire Controller Location Glasgow Salary up to £32K / annum + 7.5% bonus Benefits include - annual bonus, excellent pension, private medical insurance, health shield programme Holidays - 25 days + Bank Holidays Role: First point of contact for customer enquiries Responsible for receiving orders and collections of equipment. Calculating and supply of quotes Planning transport for deliveries and collections Proactively work jointly with all departments Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received Full training on product range will be given Requirements: Able to prioritise and deal with issues in a timely manner. Strong verbal and written communication skills. Has the capacity to work autonomously and to prioritise their workload to meet strict deadlines. Proficient with Microsoft packages. Has strong business awareness and attention detail in every aspect of their work.

We have an exciting opportunity for a Designer to join a leading homeware and giftware design company based in the Tamworth area. Our client will consider experienced Designers or new graduates for the role, but you must have a positive and enthusiastic approach, and the ability to bring fresh ideas to the table. Company - Leading Giftware and Homeware Designers Location - Tamworth Salary: £25-27K Hours: 8.30am-5.30pm Mon-Thurs, 8.30am-1.00pm Fri Main duties include: Using Illustrator (3D images), Photoshop and Excel on a daily basis to create product, package and graphic designs. Assisting the Senior Designer to provide newness on trends and products. You will need to be into fashion and trends, bringing fresh ideas to the table. Working with a variety of materials and fabrics - fur hot water bottles/ handwarmers, metal, wood, plastics etc Excellent training programme and opportunities for progression. Requirements Ideally you will have some design experience, but new graduates will be considered. Experience of Photoshop, Illustrator and MS Excel. Own transport needed.

Company - Travel Trade Provider/Supplier Job Title - Contracting Manager - Graduate/Trainee - Travel Location - Gravesend Salary £23k - £26k On behalf of our client, we are currently recruiting for a Trainee/Graduate Contract Manager to join an expanding company who specialise in providing solutions for Global Travel trade. This role would suit a Travel Industry Graduate or someone who has worked for a couple of years within the Travel Industry. The succesful candidate will have the opportunity to develop their commercial & negotiation skills working within the UK Inbound travel industry. The position will offer an introduction to the contracting of attractions & restaurants. This role would suit an individual with strong negotiation skills who are comfortable in developing and maintaining supplier relationships. Full time/Hybrid Key Duties & Responsibilities Negotiate competitive rates and conditions for all land services notably restaurants & attractions Secure contracts with suppliers in line with the purchasing strategy and remit advised from The Commercial Director Product development source new venues and be proactive in proposing new products appropriate to the various sales channels Provide product updates and presentations of new products or packages to B2B clients To propose, plan and attend business trips and meetings in order to negotiate and renegotiate contracts Ensure existing and new supplier relationships are built and maintained to maximize all commercial opportunities. Organise and attend FAM trips. Attend key industry events, workshops and networking opportunities where required Ability to travel, to key destinations in the UK and Northern Europe when required. Prepare and analyse statistics via software products to benefit effective negotiations and product analysis for re contracting To develop and maintain commercially advantageous business relationships with our suppliers Provide the Operations team with product updates and respond to day to day queries Ensure all contracts are completed accurately and in full with all information being set up in a timely fashion To liaise with all internal departments to ensure all departments are fully up to date these include, finance, systems, sales & marketing. Negotiate added-value deals, overrides and special offers Constantly challenging yourself to increase product knowledge and identifying potential suppliers to support our product offering. Investigate and resolve service complaints Ensure high service quality standards are met year on year and to promptly deal with queries from colleagues and suppliers Entering contracts into the in house HLG database Key Skills Graduate in tourism related subject or at least 12 months experience in the travel industry Confident and passionate about learning and succeeding in the role The applicant needs to have strong commercial acumen, be adaptable, reliable and flexible, with a responsible attitude and possess the ability to respond to tight deadlines. Excellent negotiation skills Excellent organisational and planning skills. The ability to deal with competing priorities effectively Self-motivated and good working under pressure. An good knowledge of Word, Excel and PowerPoint Strong written and verbal communication skills (English) Additional languages desirable particularly German or French as is a knowledge of UK and Northern European cities Desirable - Previous experience in a UK travel industry

We are recruiting a Junior Accounts Administrator for our client, an independent design company based in the Tamworth area. This is an exciting role, working in a relaxed and friendly environment. You will need experience in an office admin or customer services background, strong IT skills and a confident and vibrant personality to be considered for this position. About the job Junior Account Administrator Tamworth £25-27K Monday to Thursday 8.30am-5.30pm, Friday 8.30am-1.00pm Role & Responsibilities Customer services Processing orders Fast paced administration duties Dealing with suppliers in the UK and Far East Liaising with internal colleagues Requirements Experience of office administration and customer services Using a range of IT systems - must be proficient on MS systems Strong work ethic, you will need to be extremely organised Must have an interest/ passion for fashion and homewares Own transport

Company - Construction/Engineering Specialist Job Title - Service Desk Manager Location - Dartford Salary - £40k - £45k (Depending on experience) We have a new exciting for an experienced Service Desk Manager to join a growing company located in the Dartford area. The successful candidate will lead the companies support teams, ensuring consistently excellent customer service, SLA compliance, and optimal utilisation of technical resources-maintaining average SLA compliance of better than 95%, PPM adherence of 90%, first time fix rate of better than 75% and with a target engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to drive continuous improvement. Resource & Utilisation Planning Maintain engineer utilisation at or above an average of 85% through accurate forecasting, dynamic scheduling, load balancing, and capacity planning. Team Leadership & Performance Recruit, train, mentor, and evaluate your team. Provide coaching, performance reviews, and career development paths to build a motivated and effective team. Process Governance & Continuous Improvement Design, document, and optimise service desk processes. Conduct regular assessments (SWOT, gap analysis) to identify and implement improvements. Reporting & Stakeholder Alignment Produce and present regular performance and utilisation reports to senior leadership. Engage with internal teams to align support delivery with business goals and drive operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & Budget Management Oversee service desk tools (scheduling board, knowledge base, dashboards), manage licence and vendor relationships, and ensure cost-effective operations. Required Skills & Experience Proven leadership experience in managing busy service desk or support operations, ideally within technical or engineering environments. Strong understanding of Service Desk Management with experience applying incident, problem, change, and service-level management processes. Demonstrated success in meeting SLAs and managing resource utilisation efficiently. Excellent communicator-adept at managing internal and customer-facing interactions. Proficient in setting and analysing KPIs and performance metrics; experienced with service desk platforms. Skilled in creating process documentation and driving continual improvement. Budgeting and vendor management experience to oversee tools/licenses within business constraints. Customer-focused mindset with the ability to manage escalations and drive satisfaction.