MIND IN CROYDON

Mind in Croydon is s recruiting a Rapid Responder Practitioner to support the delivery of Building Brighter Futures (BBF), an innovative partnership programme designed to improve access to early mental health support for young people in Croydon. This role will provide timely, relational and trauma-informed support to young people aged experiencing emotional distress, emerging mental health needs and complex disadvantage. Working as part of a multi-agency team, the postholder will act as a key point of early engagement, offering brief interventions and supporting young people to access the right pathway at the right time. The post is hosted within the newly refurbished Mind in Croydon s Counselling Service, with day-to-day work coordinated through the BBF partnership to ensure a consistent and joined-up response across organisations. Rapid Response Practitioner Contract: Fixed term until 31 March 2029 Hours 28.8 Hours a week Reports to: BBF Project Coordinator (Croydon Voluntary Action) / Mind in Croydon Counselling Service Mana Based at: Mind in Croydon Orchard House, Counselling Office 15 Purley Road, South Croydon, CR2 6EZ. with regular travel to Community-based projects across Croydon, working flexibly across partner sites Building Brighter Futures is a three-year programme (funded until 31 March 2029) focused on early intervention for young people aged experiencing complex disadvantage. The programme brings together a partnership of voluntary sector organisations, including Croydon Voluntary Action, Reedham Children s Trust, Mind in Croydon, Off The Record, Croydon Drop In, Palace for Life and Reaching Higher. The programme aims to reduce waiting times, prevent escalation of need, and improve young people s experience by providing rapid access to relational, non-clinical support and clear pathways into longer-term or specialist services, where required. The Rapid Responder Practitioner role is central to the programme s front-door and allocation model, ensuring young people receive timely contact, appropriate assessment and coordinated support, while minimising duplication and repetitions. While the role is hosted within Mind in Croydon, it operates as part of a multi-agency delivery model, with close coordination, shared practice standards and collective accountability across the partnership.

Mind in Croydon is seeking to recruit a full time Advocacy Service Manager to join our small, dedicated team of Independent Mental Health Advocates (IMHA) working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon. The role is ideal for an experienced Advocate, who is passionate about promoting the rights of people who are experiencing poor mental health, in sometimes challenging conditions, but who is also committed to nurture the next generation of future advocates, as a key part of the role will involve supervising and supporting a current trainee in addition to a qualified IMHA, providing guidance, support, and skills development on casework and advocacy. In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support. Advocacy Service Manager SALARY: £ 37,728.88 per annum plus pension contributions (above 4% by salary sacrifice) REPORTS TO: Head of Social Inclusion & Support Services RESPONSIBLE FOR: 2 Independent Mental Health Advocates(IMHA) TERM: Permanent, subject to funding, full time (36 hours pw) BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs. This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.