Pembrook Resourcing

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred A passion to deliver a high standard of customer service An organised individual who can deal with many duties on the move Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Sales Manager Waterlooville Salary: £35,000 £45,000 Basic OTE £70,000 £75,000+ + Company Car + Benefits The Role We are recruiting for an experienced and driven Sales Manager to join a high-performing dealership in the Waterlooville area. This is a fantastic opportunity for a proven automotive leader to take ownership of a busy sales department, drive profitability, and lead a successful team to exceed targets. Key Responsibilities Lead, motivate, and develop a team of Sales Executives to achieve and exceed monthly targets Drive performance across units, profit, finance penetration, and add-on sales Manage daily showroom activity, ensuring exceptional customer experience at all times Monitor KPIs and implement effective strategies to improve performance Conduct regular 1-2-1s, reviews, and training with the sales team Ensure compliance with FCA regulations and company processes Work closely with senior management to maximise dealership profitability Maintain strong relationships with finance providers and stakeholders Requirements Proven experience as a Sales Manager or Business Manager within the motor trade Strong track record of delivering against targets and KPIs Excellent leadership and team development skills Strong understanding of F&I, finance penetration, and compliance Highly organised with the ability to work in a fast-paced environment Full UK driving licence What s on Offer £70k £75k+ realistic OTE (uncapped earning potential) Company car or car allowance Career progression within a reputable dealer group Ongoing training and development Supportive and high-performing working environment

Master Vehicle Technician - 4-Day Week Salary: 35,000 - 60,000 per annum (dependent on experience) Working Pattern: 4-day working week (rotating schedule for two 4-day weekends per month) About the Role We are seeking a highly skilled and experienced Master Vehicle Technician - 4-Day Week to join our busy dealership workshop. This is an excellent opportunity for a top-level technician looking for a better work-life balance through a progressive 4-day working week schedule. Key Responsibilities Carry out complex diagnostics, advanced repairs, and MOT preparations on a wide range of vehicles to the highest manufacturer standards. Conduct in-depth fault finding and provide technical expertise to support other technicians. Oversee quality control processes and ensure all work meets exceptional standards. Maintain accurate records of work completed and parts used. Ensure compliance with health and safety regulations and dealership procedures. Mentor and support junior technicians to develop their skills and knowledge. Keep up to date with the latest manufacturer technical training and developments. Working Hours Week 1: Monday to Thursday, 8:00 AM to 5:00 PM Week 2: Tuesday to Friday, 8:00 AM to 5:00 PM Off days: Friday to Sunday in Week 1, Saturday to Monday in Week 2 This rotating schedule provides two 4-day weekends per month, promoting a healthy work-life balance. Candidate Profile Proven experience as a Master Technician within a dealership or high-level garage environment. Fully qualified with relevant Master Technician status, manufacturer accreditations, or equivalent advanced certifications. Exceptional diagnostic and problem-solving skills. Ability to lead by example, delivering work to the highest standards. Excellent attention to detail and a commitment to quality workmanship. Strong leadership and mentoring abilities. Good communication skills and a professional attitude. Benefits Competitive salary 35,000 - 60,000 based on experience. Progressive 4-day working week rota. Ongoing manufacturer training and career development opportunities. Supportive team environment. Pension scheme and other company benefits.

Vehicle Sales Manager / General Manager Salary: 45,000 - 100,000 per annum Location: Dorset We are seeking an experienced Vehicle Sales Manager or, for highly experienced candidates, a Selling General Manager to lead a fast-paced, high-volume motorcycle retail operation. The business represents a range of market-leading motorcycle brands alongside emerging entrants, with both new and used sales contributing to ambitious annual targets. This is a hands-on, demanding role offering an exceptional remuneration package for a high-performing individual. Key Responsibilities: Lead a high-volume motorcycle sales operation, including used all-makes inventory management. Deliver annual new vehicle sales targets (circa 450 units) and exceed used vehicle sales targets (600+ units). Maximise revenue through upselling parts, accessories, clothing, GAP, and warranty products . Implement and embrace effective sales processes and enquiry management technology . Develop and maintain a CRM strategy to build a strong community reputation. Provide inspiring leadership to create an engaged and motivated team . Collaborate with marketing to support events and promotional activities. Requirements: Proven experience in a high-volume motorcycle or automotive retail environment . Strong leadership and team management skills. Commercially minded with a focus on sales growth, targets, and customer experience . Confident with CRM systems and digital sales tools . Working Hours: Typically 40 hours per week, including Saturdays (day off provided during the week). Occasional Sunday attendance may be required for special events. Benefits: Competitive salary plus performance-related rewards. Use of demonstration vehicles. Staff purchase scheme. Car benefit scheme and health cash plan. Cycle-to-work scheme and staff discounts. Employee Assistance Programme and wellbeing perks. This is an exciting opportunity for a motivated, experienced individual to take ownership of a busy motorcycle sales operation and drive both sales performance and team success.

MOT Tester Pembrook Resourcing are currently recruiting on behalf of one of their clients to appoint an MOT Tester, The successful candidate will join our clients busy and successful workshop. Be a fully qualified MOT Tester and you must have a valid MOT smart card. Have good communication skill Ability to converse professionally and appropriately with customers and colleagues alike. Ability to do some basic service work Previous experience is required for this role; as is a full UK driving licence. The candidate to be considered for the role would preferably have the following experience/ qualifications; Level 3 Worked within the Motor Trade Vehicle Technician / Service Technician / Diagnostic Technician / Auto Electrician / MOT Tester / Prep Technician / PDI Technician. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. our clients workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities: Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements: NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided)

Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. Our clients workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities - Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements - NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided) IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Dealership Accountant Pembrook Resourcing are currently recruiting on behalf of their client a dealership accountant to join one of their groups. Dealership Accountant Responsibilities - To always safeguard the assets of the company by ensuring that the Accounts and Sales Administration team are competent in their roles, understand their responsibilities and follow the procedures and guidelines set down by the Group Work as part of the senior management team to formulate strategies, plans and actions to deliver industry leading profitability To lead and motivate the Accounts and Sales Administration team Preparation of monthly balance sheet reconciliations and management accounts Prepare and submit manufacturer composites to the highest standard Support the Head of Business and Departmental Managers on a weekly basis to prepare the DOC forecast for submission to the Directors Control and review working capital on a regular basis, ensure the business is working within the Groups guidelines and to have monthly reviews with the Head of Business Review and sign off monthly payment run for the PL and Salaries Assist with the Preparation of annual budgets along with the Group Financial Controller Maintain and administer the DMS system (CDK Drive) To support the Group Payroll Administrator as required Prepare quarterly VAT returns Prepare P11D and other statutory returns for review Audit preparation and management of annual audit Dealership Accountant Requirements - Being able to lead, motivate and direct the Accounts and Sales Administration teams Highly competent, preferably qualified accountant Able to step back, challenge the status quo to identify and support the implementation of practical actions to reduce waste, cut costs and improve performance To command the respect of and be able to influence the Senior Management Team of the business to support our vision to deliver industry leading profitability IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale. Your day will include: Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives. Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines. Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date. Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business. Planning and organising own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business. Works with colleagues and other teams across the dealership to provide a seamless service to customers. Have you got what it takes? Able to plan, organise self and meet agreed work deadlines. Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Ability to work to tight deadlines to achieve the business needs. Able to react positively to organisational and market changes. PC, Microsoft, and web literate. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Sales Controller Pembrook Resourcing are looking for a Sales Controller to join their client, a well renowned dealership within the area. Job Purpose The role of the Sales Controller is to: Be responsible for the sale and control of vehicles through the business. Key Responsibilities To sell the maximum number of vehicles via the use of an effective sales process, whilst at the same time achieve the best profit for the business. Ensure sales opportunities are maximised for the full range of manufacturer products and services including accessories, warranties, service and finance. Plans and organises own daily selling activities to create additional sales opportunities. Maintains regular contact with all existing customers to ensure that relationships are maintained for potential repeat business. Works with colleagues and other teams across the business to deliver high levels of customer service. Carry out accurate appraisals of all vehicles offered for part exchange and agree a price with the customer and Sales Manager. Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls. Introduce customers to aftersales staff in order that they are aware of the facilities and procedures. Develop and maintain full product knowledge of all products, accessories, prices and key features of major competitors. Ensure all customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively. Maintain the showroom environment and external displays to agreed standards. Skills & Knowledge Full UK driving licence. Smart appearance. Excellent numeracy and literacy. Competency in IT. Knowledge of the used car marketplace. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. Our client's workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities - Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements - NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided) IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!