Pembrook Resourcing

41 job(s) at Pembrook Resourcing

Pembrook Resourcing Guildford, Surrey
Oct 08, 2025
Full time
Marketing Operations Manager - Guildford (Hybrid) Join a premium automotive group and take charge of delivering standout marketing campaigns that drive results. The Role: Lead digital, print & event campaigns Manage partnerships, sponsorships & events Analyse performance & optimise ROI Oversee budgets and supplier relationships Collaborate across Sales, Aftersales & Marketing teams About You: 3+ years' B2C/B2B marketing experience (automotive/retail ideal) Confident with digital tools (Dotdigital, CMS, analytics) Creative, organised & results-focused CIM qualified (or working towards) Full UK driving licence Perks: Hybrid working (Guildford HQ) 24 days' holiday + birthday off Health plan, staff discounts & career growth Make your mark - apply today!
Pembrook Resourcing Romford, Essex
Oct 08, 2025
Full time
Master Technician - 4 Day Work Week Join a leading dealership as a Master Technician! You'll take the lead on complex diagnostics, oversee repair quality, and support your workshop team - all while enjoying a great work-life balance with a 4-day week. What You'll Do: Diagnose and repair complex faults Carry out final inspections Mentor and support other technicians Maintain top standards in quality and customer service What You'll Need: Master Technician qualification NVQ Level 3 or equivalent Proven diagnostic and leadership skills Results-driven with high attention to detail Apply today - take the next step in your career and enjoy a better work-life balance!
Pembrook Resourcing Exeter, Devon
Oct 08, 2025
Full time
Head of Business / Dealer Principal Pembrook Resourcing currently have an exciting opportunity for a head of business / dealer principal for one of our clients, A well renowned car dealership in the area! The successful candidate will be responsible for the day-to-day management and operational success of the business including the Dealership, Department Managers and all Dealer Staff employed by the business. Main Duties: To be an outstanding retail partner of the Group. To ensure the business delights all its customers. To manage, develop and coach team members. To Maintain brand standards of dress, attitude, care, integrity, and honesty always while also complying with company health and safety in order to portray a professional image to colleagues & customers at all times. To achieve all targets set by the manufacturer in a timely manner. To adhere to all company policies and procedures as appropriate. To always maintain and develop the preferred culture in the business. To provide leadership and inspiration to the management team and encourage entrepreneurial actions from all team members. To ensure maximum profitability and efficiency of the dealership in all areas. To successfully deliver agreed strategy and plan for succession. To improve performance through innovation and best practice. KPIs covering the performance management to support business objectives. Feedback from Directors, direct reports, other Heads of Business & Senior group Management. Delivery of annual financial plans and business objectives. The individual: Numerate and literate with IT skills sufficient to be successful within the role. Good clear communicator. Able to work to deadlines and project timescales without supervision. To maintain a position of trust and confidentiality both inside and outside the business. To manage direct reports in line with company policy and procedures. Additional Requirements: Full valid UK driving licence Eligibility to work in the UK IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Newbury, Berkshire
Oct 08, 2025
Full time
Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale. Your day will include: Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives. Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines. Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date. Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business. Planning and organising own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business. Works with colleagues and other teams across the dealership to provide a seamless service to customers. Have you got what it takes? Able to plan, organise self and meet agreed work deadlines. Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Ability to work to tight deadlines to achieve the business needs. Able to react positively to organisational and market changes. PC, Microsoft, and web literate. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing
Oct 08, 2025
Full time
Mobile Automotive Bodyshop Paint Sprayer Pembrook Resourcing are currently seeking a Mobile Paint Sprayer on behalf of our client. This role is field-based, working across different customer sites to deliver high-quality bodyshop repairs and paintwork. We are looking for an experienced Paint Sprayer with a proven career history, ideally qualified to NVQ Level 3 (or equivalent) in paint spraying. Duties will include - Travelling to customer locations to carry out paintwork and repairs (company van, fuel card, and equipment provided) Ensuring all parts have been stripped from the vehicle for it to be painted Sanding down relevant areas and adjoining panels for blending Selecting, matching, and mixing paint colours Masking out areas to be treated Etching and priming areas ready for treatment Delivering a professional, customer-focused service on every job The individual - Strong communication skills and a customer-first mindset Ability to work independently on-site as well as part of a wider team Able to maintain quality under pressure and meet deadlines Awareness of health and safety procedures Experience using specialist equipment and following repair specifications Full UK driving licence required Package & Benefits - Competitive salary with performance-based bonuses Company van, fuel card, tools, and equipment provided Ongoing training and career development opportunities Flexible working locations within your region APPLY TODAY! Please ensure you include the correct contact details so we can reach you regarding your application. We look forward to hearing from you.
Pembrook Resourcing Salisbury, Wiltshire
Oct 07, 2025
Full time
Transaction Manager Pembrook Resourcing are currently seeking a Transaction Manager for our client, a highly respected and well-renowned car dealership in the area. This is a fantastic opportunity for an experienced Business Manager looking to step into a Transaction Manager role. You will be responsible for structuring deals, promoting and arranging finance and insurance products, providing tailored quotes, and managing the process through to handover-ensuring all paperwork is completed and every customer receives the best possible experience. Key Responsibilities Deliver the dealership's financial business plan. Manage operations in line with FSA standards. Coach, mentor, and support the sales team to maximise performance. Produce, analyse, and present financial and performance reports. Collaborate with and support the Sales Manager to achieve departmental goals. Essential Requirements Strong understanding of effective sales techniques. Excellent numerical and analytical skills. Ability to self-motivate and drive results. Genuine enthusiasm for our client's brand and the automotive industry. Why Apply? This is a fantastic chance to join a forward-thinking dealership that values its staff and provides real opportunities for career growth. Please ensure you provide the correct contact details so we can get in touch regarding your application. We look forward to hearing from you and wish you the best of luck with your application!
Pembrook Resourcing
Oct 07, 2025
Full time
Parts Advisor Pembrook Resourcing are currently seeking a parts advisor on behalf of their client. Duties - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. You will need to have excellent communication skills, with a positive "can-do" attitude and be willing and able to work as part of a team. You will have the responsibility for not only sourcing vehicle parts for customers and the workshop vehicles, but also identifying how customer requirements can be met, and building solid customer and colleague relationships. Ideally you must be IT literate, and ideally have Main Dealer experience in the parts department. The successful applicant will enjoy all the benefits of working for a main dealer, including manufacturer training, competitive salary and a company pension. Applicants ideally must have a working experience in the Motor Trade as a Parts Advisor or have some knowledge in the aftersales department. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Reading, Oxfordshire
Oct 07, 2025
Full time
About the Role We are seeking an experienced and motivated Workshop Controller to join our dealership/service centre/independent garage . This is a key role within the aftersales team, responsible for overseeing the day-to-day running of the workshop, ensuring efficient job flow, maintaining high levels of productivity, and delivering exceptional customer service. Key Responsibilities Supervise and manage workshop technicians, allocating jobs and monitoring progress. Ensure work is carried out efficiently, safely, and to manufacturer/industry standards. Control job cards, repair orders, and daily operating systems. Liaise with the Service Advisors and Parts Department to ensure smooth workflow. Monitor workshop productivity and efficiency, identifying opportunities for improvement. Carry out quality checks on completed work. Support training, development, and motivation of the technician team. Manage customer expectations by ensuring timely updates and accurate completion times. Maintain compliance with health & safety regulations and company procedures. Skills & Experience Required Previous experience as a Workshop Controller, Senior Technician, or Foreman in the motor trade. Strong technical knowledge of vehicle servicing and repairs. Excellent leadership and organisational skills. Ability to work under pressure and manage multiple priorities. Strong communication skills and a customer-focused mindset. Full UK driving licence. What We Offer Competitive salary plus bonus scheme. Company benefits package e.g., pension, staff discounts, training . Ongoing manufacturer/industry training and development. Opportunity to work with a supportive and professional team. Career progression within a growing business.
Pembrook Resourcing Basingstoke, Hampshire
Oct 07, 2025
Full time
Workshop Controller Pembrook Resourcing are currently seeking a workshop controller to join their client's aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently. You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines. We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed. Essential Requirements - You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress Strong organisational and prioritisation skills Able to take initiative and ownership of issues with a proactive can-do attitude Able to multi-task and switch between task A team player who offers help and support to others Willingness to learn and keep up-to-date with product and technical information Thrives in a high pressured environment Full valid UK driving licence Eligibility to work in the UK Establish and achieve personal objectives as agreed with Group Aftersales Manager. Ensure that the customer reception and displays meet the manufacturer's quality objectives and staff are developed to achieve maximum customer and own satisfaction IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Basildon, Essex
Oct 06, 2025
Full time
Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale. Your day will include: Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives. Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines. Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date. Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business. Planning and organising own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business. Works with colleagues and other teams across the dealership to provide a seamless service to customers. Have you got what it takes? Able to plan, organise self and meet agreed work deadlines. Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Ability to work to tight deadlines to achieve the business needs. Able to react positively to organisational and market changes. PC, Microsoft, and web literate. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Southend-on-sea, Essex
Oct 06, 2025
Full time
Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - Our client is currently seeking a sales executive in the area for their busy car dealership. You will ideally live within the local area or be able to travel to the location and have a working experience as a car sales executive. Our Client offers a fantastic salary package, with company car, and a very good bonus scheme for hard working individuals. The client is ideally looking for Car Sales experience applicants due to the nature of the role, But strong face to face sales in similar industries would be considered. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing
Oct 06, 2025
Full time
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Reading, Oxfordshire
Oct 06, 2025
Full time
MOT Tester Pembrook Resourcing are currently recruiting on behalf of one of their clients to appoint an MOT Tester, The successful candidate will join our clients busy and successful workshop. Be a fully qualified MOT Tester and you must have a valid MOT smart card. Have good communication skill Ability to converse professionally and appropriately with customers and colleagues alike. Ability to do some basic service work Previous experience is required for this role; as is a full UK driving licence. The candidate to be considered for the role would preferably have the following experience/ qualifications; Level 3 Worked within the Motor Trade Vehicle Technician / Service Technician / Diagnostic Technician / Auto Electrician / MOT Tester / Prep Technician / PDI Technician. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Hemel Hempstead, Hertfordshire
Oct 06, 2025
Full time
LCV Technician Pembrook Resourcing are looking for an LCV technician to join their client, a well renowned dealership within the area. Our client s workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. LCV Responsibilities; Perform basic services and maintenance tasks such repairs to customers vehicles. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Perform routine maintenance and general mechanic work on vehicles. Completing all necessary paperwork accordingly. LCV Requirements; MOT Preparation / Presentation Previously worked on Light commercial vehicles in a dealership environment (preferred but not necessary) Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided) Valid driving licence. NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Brentford, Middlesex
Oct 06, 2025
Full time
Master Vehicle Technician - 4-Day Week Salary: 35,000 - 60,000 per annum (dependent on experience) Working Pattern: 4-day working week (rotating schedule for two 4-day weekends per month) About the Role We are seeking a highly skilled and experienced Master Vehicle Technician - 4-Day Week to join our busy dealership workshop. This is an excellent opportunity for a top-level technician looking for a better work-life balance through a progressive 4-day working week schedule. Key Responsibilities Carry out complex diagnostics, advanced repairs, and MOT preparations on a wide range of vehicles to the highest manufacturer standards. Conduct in-depth fault finding and provide technical expertise to support other technicians. Oversee quality control processes and ensure all work meets exceptional standards. Maintain accurate records of work completed and parts used. Ensure compliance with health and safety regulations and dealership procedures. Mentor and support junior technicians to develop their skills and knowledge. Keep up to date with the latest manufacturer technical training and developments. Working Hours Week 1: Monday to Thursday, 8:00 AM to 5:00 PM Week 2: Tuesday to Friday, 8:00 AM to 5:00 PM Off days: Friday to Sunday in Week 1, Saturday to Monday in Week 2 This rotating schedule provides two 4-day weekends per month, promoting a healthy work-life balance. Candidate Profile Proven experience as a Master Technician within a dealership or high-level garage environment. Fully qualified with relevant Master Technician status, manufacturer accreditations, or equivalent advanced certifications. Exceptional diagnostic and problem-solving skills. Ability to lead by example, delivering work to the highest standards. Excellent attention to detail and a commitment to quality workmanship. Strong leadership and mentoring abilities. Good communication skills and a professional attitude. Benefits Competitive salary 35,000 - 60,000 based on experience. Progressive 4-day working week rota. Ongoing manufacturer training and career development opportunities. Supportive team environment. Pension scheme and other company benefits.
Pembrook Resourcing Taunton, Somerset
Oct 06, 2025
Full time
Workshop Controller Pembrook Resourcing are currently seeking a workshop controller to join their client's aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently. You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines. We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed. Essential Requirements - You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress Strong organisational and prioritisation skills Able to take initiative and ownership of issues with a proactive can-do attitude Able to multi-task and switch between task A team player who offers help and support to others Willingness to learn and keep up-to-date with product and technical information Thrives in a high pressured environment Full valid UK driving licence Eligibility to work in the UK Establish and achieve personal objectives as agreed with Group Aftersales Manager. Ensure that the customer reception and displays meet the manufacturer's quality objectives and staff are developed to achieve maximum customer and own satisfaction IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Taunton, Somerset
Oct 06, 2025
Full time
Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. Our client's workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities - Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements - NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided) IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Farnborough, Hampshire
Oct 06, 2025
Full time
Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. Our client's workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities - Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements - NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided) IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Storrington, Sussex
Oct 06, 2025
Full time
MOT Tester Pembrook Resourcing are currently recruiting on behalf of one of their clients to appoint an MOT Tester, The successful candidate will join our clients busy and successful workshop. Be a fully qualified MOT Tester and you must have a valid MOT smart card. Have good communication skill Ability to converse professionally and appropriately with customers and colleagues alike. Ability to do some basic service work Previous experience is required for this role; as is a full UK driving licence. The candidate to be considered for the role would preferably have the following experience/ qualifications; Level 3 Worked within the Motor Trade Vehicle Technician / Service Technician / Diagnostic Technician / Auto Electrician / MOT Tester / Prep Technician / PDI Technician. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Pembrook Resourcing Shirley, West Midlands
Oct 06, 2025
Full time
Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!