Pembrook Resourcing

Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. our clients workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities: Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements: NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided)

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Workshop Controller Pembrook Resourcing are currently seeking a workshop controller to join their client's aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently. You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines. We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed. Essential Requirements - You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress Strong organisational and prioritisation skills Able to take initiative and ownership of issues with a proactive can-do attitude Able to multi-task and switch between task A team player who offers help and support to others Willingness to learn and keep up-to-date with product and technical information Thrives in a high pressured environment Full valid UK driving licence Eligibility to work in the UK Establish and achieve personal objectives as agreed with Group Aftersales Manager. Ensure that the customer reception and displays meet the manufacturer's quality objectives and staff are developed to achieve maximum customer and own satisfaction IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Sales Executive Are you a high performing sales executive looking for a change and to progress further your career? If so Pembrook Resourcing are currently looking for a Car Sales Executive to join their client's sales department. The Role - As a Sales Executive you will be accountable for identifying and developing prospects, working with individual customers to understand their needs, to guide them towards the most appropriate product and agree the sale. Your day will include: Demonstrating the most suitable options to the customer, understanding, and adapting to their buying strategy and encouraging them to experience the product through test drives. Agreeing the price and payment method and any finance arrangements with the customer direct, working within company guidelines. Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives. Liaising with Sales Administration to ensure product availability fits with customer's expectations, places the order, updates customer records and schedules any complementary Services/additional work to be completed on the vehicle before the delivery date. Ensuring that each delivery is followed up with a personal call to check the customer is happy. Maintains contact with customers to build relationships and future business. Planning and organising own daily selling activity - for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business. Works with colleagues and other teams across the dealership to provide a seamless service to customers. Have you got what it takes? Able to plan, organise self and meet agreed work deadlines. Able to assimilate information quickly and provide considered responses. Strong work ethic and adaptable to change. Attention to detail and maintains good, accurate quality of work. Ability to work to tight deadlines to achieve the business needs. Able to react positively to organisational and market changes. PC, Microsoft, and web literate. Key Skills - Negotiation skills Passion for cars Face to face sales Approachable Hunger to succeed Financially driven IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Corporate Sales Administrator Pembrook Resourcing are currently recruiting for a Corporate Sales Administrator on behalf of our client, a successful and fast-growing automotive dealership/group. This role offers a fantastic opportunity for someone organised, proactive, and confident supporting a busy corporate sales function. Key Responsibilities Provide administrative support to the Corporate Sales team Prepare and process sales documentation, proposals, and contracts Update and maintain CRM systems and internal records accurately Liaise with corporate clients, suppliers, and internal departments Coordinate vehicle orders, deliveries, registrations, and handovers Produce reports, spreadsheets, and customer updates as required Assist with invoice queries, finance documentation, and compliance checks Ensure all paperwork is completed accurately and on time Support the Corporate Sales Manager with day-to-day duties Skills & Experience Required Previous experience in an administrative, sales admin, fleet, or automotive environment preferred Strong communication and customer service skills High level of organisation and attention to detail Ability to manage multiple tasks and deadlines in a fast-paced environment Confident using Microsoft Office (Excel, Outlook, Word) Experience with CRMs or dealership systems (Kerridge, Pinnacle, etc.) is beneficial Positive attitude and willingness to learn Personal Attributes Professional, confident telephone manner Strong problem-solving skills Team player with the ability to work independently Proactive and calm under pressure Benefits Competitive salary Career progression opportunities Company training and development Supportive corporate sales environment

Vehicle Technician Pembrook Resourcing are looking for a vehicle technician to join their client, a well renowned dealership within the area. Our client's workshop is expanding and are looking to hire a vehicle technician to join the team. You should have demonstrated experience as a vehicle technician/mechanic with cars and light trucks. You will be responsible for servicing, diagnosing, maintaining, and repairing customer vehicles. Vehicle Technician Responsibilities - Perform maintenance and repair on customer vehicles. Identify problems with vehicles using the diagnostic equipment. Explain automotive repairs and issues and provide great customer service. Plan repair procedures using charts manuals and experience. Test the functionality of parts and systems Perform basic services and maintenance tasks such as oil changes, fluid level checks, and tire rotation. Repair and replace brake pads, wheel bearings, sensors and other parts. Perform routine maintenance and general mechanic work on vehicles. Prepared to get additional certification as needed. Willingness to learn with hands-on training. Help keep repair shop clean and organized. Vehicle Technician Requirements - NVQ/City & Guilds certifications required (Equivalent certifications can be accepted to a level 3 standard) Hold a valid driver license. Graduated from an associate degree program in vehicle maintenance and repair. Ability to maintain a professional appearance and provide friendly customer service. Perform routine maintenance and other tasks in a fast-paced environment. Ability to use the diagnostic equipment (further training provided) IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Vehicle Technician Job Summary We are looking for an experienced and motivated Vehicle Technician to join our team. This role involves carrying out inspections, repairs, and servicing on a variety of vehicles to the highest standards. The position is Monday to Friday - no weekend work required. Key Responsibilities Diagnose faults and carry out repairs efficiently and effectively. Perform routine vehicle servicing and maintenance. Conduct MOT pre-checks and ensure vehicles meet DVSA standards (if applicable). Maintain accurate service records and complete job cards. Adhere to health and safety procedures. Use diagnostic equipment and follow technical manuals. Communicate effectively with service advisors and customers if needed. Keep up-to-date with the latest automotive technologies and procedures. Requirements NVQ Level 2 or 3 in Light Vehicle Maintenance (or equivalent). Proven experience as a vehicle technician or mechanic. Full UK driving licence. Strong diagnostic and problem-solving skills. Ability to work independently and as part of a team. Good attention to detail and a commitment to quality. Desirable (but not essential) MOT Tester certification. Experience with hybrid/electric vehicles. Manufacturer training/accreditations. Benefits Monday to Friday working - no weekends! Competitive salary + bonus scheme (if applicable). 20-25 days holiday + bank holidays. Pension scheme. Training and development opportunities. Staff discounts on parts and services.

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership . The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Motorcycle Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a Motorcycle Service Advisor to work in the aftersales department at their dealership. The ideal Motorcycle Service Advisor - Previous experience in a service role is preferred A passion to deliver a high standard of customer service An organised individual who can deal with many duties on the move Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work Motorcycle Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer's motorcycles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer motorcycles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!Mo

Sales Administrator The role - Pembrook Resourcing are currently looking for an experienced vehicle sales administrator on behalf of their client's sales team, The successful candidate will ideally have a working administration background within a car dealership. Experience in motor retail sales administration is essential: in particular, handling vehicle registration and licencing through AFRL, used car stock admin, vehicle taxation, invoicing and monitoring order progress through the factory, delivery and completion of handover packs for customers/clients. Capability, Knowledge and Experience - Excellent Administration skills Proven ability to work to deadlines Ability to work on their own initiative Good communication skills both written and verbal Able to deal with conflicting priorities in an effective manner Personal Characteristics - Well organised Good Attention to detail Time management A professional manner and be a team player. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Business Development Manager The Role - Pembroke Resourcing are currently recruiting for a Business Development Manager who is looking for a new and exciting challenge, working for one of the most iconic and prestigious brands in the automotive sector this is an opportunity not to be missed! The Business Development Manager will be responsible for liaising with Brokers, local businesses, developing new relationships and account management for existing relationships with local businesses (SMEs). You will have responsibility for the full sales process from initial enquiry through to handover. Key Responsibilities - Achieving vehicle sales and profit targets, and vehicle related service objectives by providing premier customer service and consultation. Selling cars and achieving profit targets Handling all customer enquiries by providing premium customer service Creating a strong product knowledge and speaking confidently and effectively to existing and potential customers about our cars Prospecting to new customers and maintaining positive relationships with existing customers Essential Requirements - Proven track record of B2B sales / business development Ability to maximise sales opportunities and profitability Excellent rapport building skills Strong customer focus and customer service skills A target driven attitude and ability to work within a high-pressured environment Full valid UK driving licence and eligibility to work in the UK Desirable Requirements Experience of fleet/vehicle sales IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Parts Advisor Pembrook Resourcing are currently seeking a parts advisor on behalf of their client. Duties - As a Parts Advisor for our Client, you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve. You will need to have excellent communication skills, with a positive "can-do" attitude and be willing and able to work as part of a team. You will have the responsibility for not only sourcing vehicle parts for customers and the workshop vehicles, but also identifying how customer requirements can be met, and building solid customer and colleague relationships. Ideally you must be IT literate, and ideally have Main Dealer experience in the parts department. The successful applicant will enjoy all the benefits of working for a main dealer, including manufacturer training, competitive salary and a company pension. Applicants ideally must have a working experience in the Motor Trade as a Parts Advisor or have some knowledge in the aftersales department. IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!