Large Loss Lawyer - Complex Injury Bolton Full-time (35 hours) Join a leading complex injury team handling high-value, high-impact claims We have an opportunity for a Large Loss Lawyer to join our specialist Complex Injury team , working on challenging, high-value claims within coverage as well as EL/PL/RTA and claims within the MIB (Motor Insurers' Bureau) space. This role offers the chance to work on multi-track matters ranging from one hundred thousand to over a million, including catastrophic injury cases, while collaborating with experienced Lead Lawyer and sophisticated insurer clients. What You'll Be Doing You'll play a key part in progressing complex injury claims from instruction through to resolution, taking responsibility for both your own caseload and supporting on larger matters. Your core responsibilities will include: Managing a caseload of complex multi-track injury claims (typically one hundred thousand up to five hundred thousand) Supporting the Lead Lawyer on catastrophic injury claims exceeding a million Advising insurer clients on liability, quantum, indemnity, and strategy Drafting pleadings, defences, and counter-schedules in complex cases Conducting forensic analysis of medical and liability evidence Preparing technical advice and reserve/valuation assessments using tools such as Ogden Tables Representing clients at mediations, joint settlement meetings (JSMs), and conferences Building strong relationships with clients, counsel, and experts Supporting and mentoring junior colleagues within the team About You: We're looking for a confident and commercially aware legal professional who thrives on complexity and delivers high-quality outcomes. You will have: Qualification as a Solicitor, CILEX, or equivalent legal experience Proven experience handling high-value, multi-track personal injury claims . Strong understanding of litigation practice, case law, and insurance principles Excellent analytical skills and attention to detail The ability to prioritise, meet deadlines, and perform under pressure Confident communication and client-facing skills ? Experience with the MIB, Uninsured/Untraced Drivers Agreements, or Article 75 is advantageous-but not essential. What you'll get in return Exposure to high-value, complex and catastrophic injury work Opportunities to develop your technical expertise and client relationships A collaborative environment where you'll work closely with experienced lawyers Support to grow your career and build your own caseload and reputation Ready to take the next step? If you're looking to advance your career in complex, high-value litigation within a supportive and ambitious team-we'd love to hear from you. Apply now and be part of a team delivering exceptional results in complex injury law. NB: We anticipate this role will be appointed up to Senior Associate level; however, this will ultimately depend on the successful candidate's experience. We welcome applications from individuals across a range of experience levels, and the appropriate level will be discussed during the application and interview process. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 18, 2026
Full time
Large Loss Lawyer - Complex Injury Bolton Full-time (35 hours) Join a leading complex injury team handling high-value, high-impact claims We have an opportunity for a Large Loss Lawyer to join our specialist Complex Injury team , working on challenging, high-value claims within coverage as well as EL/PL/RTA and claims within the MIB (Motor Insurers' Bureau) space. This role offers the chance to work on multi-track matters ranging from one hundred thousand to over a million, including catastrophic injury cases, while collaborating with experienced Lead Lawyer and sophisticated insurer clients. What You'll Be Doing You'll play a key part in progressing complex injury claims from instruction through to resolution, taking responsibility for both your own caseload and supporting on larger matters. Your core responsibilities will include: Managing a caseload of complex multi-track injury claims (typically one hundred thousand up to five hundred thousand) Supporting the Lead Lawyer on catastrophic injury claims exceeding a million Advising insurer clients on liability, quantum, indemnity, and strategy Drafting pleadings, defences, and counter-schedules in complex cases Conducting forensic analysis of medical and liability evidence Preparing technical advice and reserve/valuation assessments using tools such as Ogden Tables Representing clients at mediations, joint settlement meetings (JSMs), and conferences Building strong relationships with clients, counsel, and experts Supporting and mentoring junior colleagues within the team About You: We're looking for a confident and commercially aware legal professional who thrives on complexity and delivers high-quality outcomes. You will have: Qualification as a Solicitor, CILEX, or equivalent legal experience Proven experience handling high-value, multi-track personal injury claims . Strong understanding of litigation practice, case law, and insurance principles Excellent analytical skills and attention to detail The ability to prioritise, meet deadlines, and perform under pressure Confident communication and client-facing skills ? Experience with the MIB, Uninsured/Untraced Drivers Agreements, or Article 75 is advantageous-but not essential. What you'll get in return Exposure to high-value, complex and catastrophic injury work Opportunities to develop your technical expertise and client relationships A collaborative environment where you'll work closely with experienced lawyers Support to grow your career and build your own caseload and reputation Ready to take the next step? If you're looking to advance your career in complex, high-value litigation within a supportive and ambitious team-we'd love to hear from you. Apply now and be part of a team delivering exceptional results in complex injury law. NB: We anticipate this role will be appointed up to Senior Associate level; however, this will ultimately depend on the successful candidate's experience. We welcome applications from individuals across a range of experience levels, and the appropriate level will be discussed during the application and interview process. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Assistant Lawyer / Solicitor - Regulatory, Health & Safety, Motor Leeds Salary: Competitive - discussed at application stage About the Role: We're looking for a motivated and detail-oriented Assistant Lawyer / Solicitor to join our specialist crime and regulatory team in Leeds. Working closely with Lead Lawyer David Chant , you'll play a key role in handling complex health & safety, and serious motor matters -often from the very outset of an incident through to resolution. This is an exciting opportunity for a lawyer who enjoys both technical legal work and client interaction , and who is passionate about delivering high-quality legal solutions while building strong, trusted client relationships. Why Join Us? Work alongside a highly respected Lead Lawyer on complex cases Gain hands-on experience from day one Build expertise in a specialist and growing area of law Be part of a supportive, team-oriented culture Opportunity to develop client relationships through training and mentoring delivery What You'll Be Doing In this varied and hands-on role, you will: Analyse prosecution evidence and assess its implications for clients Draft witness statements and review client evidence Collate, organise, and summarise case materials for senior lawyers Liaise with courts, coroners, regulators (HSE, CQC, Police) and external experts Prepare and serve defence case statements, sentencing and mitigation bundles Draft submissions and support case strategy development Attend interviews under caution, inquests, and trials alongside Counsel Conduct legal and regulatory research (including HSE guidelines) Review medical records, post-mortem reports, transcripts and CCTV evidence Coordinate meetings, site visits, and expert appointments Support clients sensitively in often challenging and high-pressure situations What we're looking for: We're looking for someone who is: ? A qualified Solicitor with NQ - 4 years PQE in ideally one or more of the following specialisms: Health & Safety Regulatory Inquests Traffic Commissioner Serious Motor ? Highly organised with the ability to manage competing priorities ? Detail-focused and confident working with case management systems ? A strong communicator, able to build rapport with clients and stakeholders at all levels ? Calm, resilient and professional under pressure ? A collaborative team player with a proactive, flexible approach ? Sensitive and empathetic in dealing with clients facing difficult circumstances ? Confident in your written work, research, and IT skills Interested? If you're looking for a challenging and rewarding role where you can develop your legal career in a specialist field, we'd love to hear from you. Apply now or message us directly for a confidential chat. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 18, 2026
Full time
Assistant Lawyer / Solicitor - Regulatory, Health & Safety, Motor Leeds Salary: Competitive - discussed at application stage About the Role: We're looking for a motivated and detail-oriented Assistant Lawyer / Solicitor to join our specialist crime and regulatory team in Leeds. Working closely with Lead Lawyer David Chant , you'll play a key role in handling complex health & safety, and serious motor matters -often from the very outset of an incident through to resolution. This is an exciting opportunity for a lawyer who enjoys both technical legal work and client interaction , and who is passionate about delivering high-quality legal solutions while building strong, trusted client relationships. Why Join Us? Work alongside a highly respected Lead Lawyer on complex cases Gain hands-on experience from day one Build expertise in a specialist and growing area of law Be part of a supportive, team-oriented culture Opportunity to develop client relationships through training and mentoring delivery What You'll Be Doing In this varied and hands-on role, you will: Analyse prosecution evidence and assess its implications for clients Draft witness statements and review client evidence Collate, organise, and summarise case materials for senior lawyers Liaise with courts, coroners, regulators (HSE, CQC, Police) and external experts Prepare and serve defence case statements, sentencing and mitigation bundles Draft submissions and support case strategy development Attend interviews under caution, inquests, and trials alongside Counsel Conduct legal and regulatory research (including HSE guidelines) Review medical records, post-mortem reports, transcripts and CCTV evidence Coordinate meetings, site visits, and expert appointments Support clients sensitively in often challenging and high-pressure situations What we're looking for: We're looking for someone who is: ? A qualified Solicitor with NQ - 4 years PQE in ideally one or more of the following specialisms: Health & Safety Regulatory Inquests Traffic Commissioner Serious Motor ? Highly organised with the ability to manage competing priorities ? Detail-focused and confident working with case management systems ? A strong communicator, able to build rapport with clients and stakeholders at all levels ? Calm, resilient and professional under pressure ? A collaborative team player with a proactive, flexible approach ? Sensitive and empathetic in dealing with clients facing difficult circumstances ? Confident in your written work, research, and IT skills Interested? If you're looking for a challenging and rewarding role where you can develop your legal career in a specialist field, we'd love to hear from you. Apply now or message us directly for a confidential chat. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
This role provides an opportunity to develop a technical leadership role, leading an Organised Fraud -focused virtual team of counter-fraud lawyers. You will be acting as the lead handler for specific Linked and Organised Operations; your responsibilities will involve coordinating robust and technical strategies across each Operation whilst working with our Clients and handling team to ensure your strategies are delivered. Working closely with the Head of Linked and Organised, the Counter-Fraud Strategy Director & Technical Manager, you will handle a caseload of Operations and complex counter-fraud cases. You will have direct technical responsibility for a team of counter-fraud handlers and assistants. You will be responsible for the technical quality of the work produced by your team, providing mentoring and training and undertaking any supervision and peer reviews required. Aside from technical excellence and attracting work, a key part of the role is the leadership, motivation, engagement and technical development of those team members. The role also includes the need to interface with sophisticated senior claims handlers at long-standing insurance clients and responsibility for enhancing and developing Keoghs profile as well as your own as you work towards attracting more work in your own right. Having established strong relationships with existing counter-fraud clients, you will continue to attract work in order to grow and develop your team. You will also need to work with key industry stakeholders such as regulators, fraud prevention groups and Counsel to coordinate fraud detection, prevention and disruption on your operations. Key Responsibilities Key Accountabilities: Strategic excellence: Ensure that all linked & organised and KYO strategies in your control are technically and commercially sound, effectively deployed and provide innovative and market-leading outcomes for our clients. Devising and implementing case strategies, ensuring compliance with any KYO or generic strategies, being responsible to strategic and technical leads for the deployment of those strategies. Thorough consideration of evidence throughout the life of the case, considering the impact on case strategy. Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral. Technical Excellence: Supervision and peer review of all handlers in your team. Make full use of the firm's Case Management System in progressing files from receipt to closure. Delegate appropriate work to team members and ensuring assistants have enough of the appropriate work to achieve chargeable hours targets. Improve kick out rates To ensure compliance with the SRA Code of Conduct 2011 Client excellence: Building and developing partnerships with clients to deliver their strategic goals Ensuring maximum customer satisfaction on all cases dealt with in your team Ensuring compliance with all internal and client SLA's Ensuring accurate and timely completion of all client and internal MI Achieve both client and internal KPIs Improve kick out rates Working with the Quality Lead and Client PCC to Investigate, establish root cause and implementing solutions for client complaints Leadership: Leadership, motivation, engagement and technical development of the team to ensure achievement of objectives Taking responsibility for identifying any issues which arise around wellbeing or performance and addressing those issues with support from the Team Leader Regular communication with the team, including but not limited to setting objectives and personal development plans, checking in monthly to confirm they are on track both in terms of performance and technical progress, ongoing conversations and performance reviews As you grow and develop your team, contributing to the recruitment and probation process Financial and cultural excellence: Achieve objectives and financial targets Adhere to Davies Values Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights High level of experience of handling non-delegated counter-fraud cases, with an agreed handling authority matching the requirement of the work Ability to analyse trends and devise and implement strategies designed to deliver market-leading results Experience of supervising others, with a strong track record of progressing supervisees. Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Excellent inter-personal and client care skills and experience of building relationships with clients Excellent IT skills Ability to prioritise work, keep to deadlines and work under pressure Ability to win the trust and confidence of others Ability to make decisions Ability to maintain concentration and pay attention to detail Driven to achieve with a track record of achieving all objectives Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 18, 2026
Full time
This role provides an opportunity to develop a technical leadership role, leading an Organised Fraud -focused virtual team of counter-fraud lawyers. You will be acting as the lead handler for specific Linked and Organised Operations; your responsibilities will involve coordinating robust and technical strategies across each Operation whilst working with our Clients and handling team to ensure your strategies are delivered. Working closely with the Head of Linked and Organised, the Counter-Fraud Strategy Director & Technical Manager, you will handle a caseload of Operations and complex counter-fraud cases. You will have direct technical responsibility for a team of counter-fraud handlers and assistants. You will be responsible for the technical quality of the work produced by your team, providing mentoring and training and undertaking any supervision and peer reviews required. Aside from technical excellence and attracting work, a key part of the role is the leadership, motivation, engagement and technical development of those team members. The role also includes the need to interface with sophisticated senior claims handlers at long-standing insurance clients and responsibility for enhancing and developing Keoghs profile as well as your own as you work towards attracting more work in your own right. Having established strong relationships with existing counter-fraud clients, you will continue to attract work in order to grow and develop your team. You will also need to work with key industry stakeholders such as regulators, fraud prevention groups and Counsel to coordinate fraud detection, prevention and disruption on your operations. Key Responsibilities Key Accountabilities: Strategic excellence: Ensure that all linked & organised and KYO strategies in your control are technically and commercially sound, effectively deployed and provide innovative and market-leading outcomes for our clients. Devising and implementing case strategies, ensuring compliance with any KYO or generic strategies, being responsible to strategic and technical leads for the deployment of those strategies. Thorough consideration of evidence throughout the life of the case, considering the impact on case strategy. Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral. Technical Excellence: Supervision and peer review of all handlers in your team. Make full use of the firm's Case Management System in progressing files from receipt to closure. Delegate appropriate work to team members and ensuring assistants have enough of the appropriate work to achieve chargeable hours targets. Improve kick out rates To ensure compliance with the SRA Code of Conduct 2011 Client excellence: Building and developing partnerships with clients to deliver their strategic goals Ensuring maximum customer satisfaction on all cases dealt with in your team Ensuring compliance with all internal and client SLA's Ensuring accurate and timely completion of all client and internal MI Achieve both client and internal KPIs Improve kick out rates Working with the Quality Lead and Client PCC to Investigate, establish root cause and implementing solutions for client complaints Leadership: Leadership, motivation, engagement and technical development of the team to ensure achievement of objectives Taking responsibility for identifying any issues which arise around wellbeing or performance and addressing those issues with support from the Team Leader Regular communication with the team, including but not limited to setting objectives and personal development plans, checking in monthly to confirm they are on track both in terms of performance and technical progress, ongoing conversations and performance reviews As you grow and develop your team, contributing to the recruitment and probation process Financial and cultural excellence: Achieve objectives and financial targets Adhere to Davies Values Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights High level of experience of handling non-delegated counter-fraud cases, with an agreed handling authority matching the requirement of the work Ability to analyse trends and devise and implement strategies designed to deliver market-leading results Experience of supervising others, with a strong track record of progressing supervisees. Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Excellent inter-personal and client care skills and experience of building relationships with clients Excellent IT skills Ability to prioritise work, keep to deadlines and work under pressure Ability to win the trust and confidence of others Ability to make decisions Ability to maintain concentration and pay attention to detail Driven to achieve with a track record of achieving all objectives Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
The purpose of this role is to support the delivery of technical excellence in Legacy by undertaking technical audits and providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers. The auditor will do that by undertaking audits within the unit in order to: Assess file handling performance against, and in line with, internal technical standards. Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills. Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others) Identify and assess areas of financial leakage or other risks for the business Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required Contribute to the continual development and improvement of Legacy's technical performance levels by Identifying common trends within audit findings Recommending and where appropriate contributing to training and upskilling of individuals Providing constructive feedback and mentoring to individuals or teams Identifying quality issues and providing technical input into the incident reporting process Key Responsibilities Generic Familiarity with client guidelines and required service level agreements To ensure compliance with client SLA's Attention to detail Identification of incorrect actions taken on files Trend analysis Writing reports Technical Reviewing documents and assessment of evidence in Military Deafness NIHL Claims Identification and assessment of strategy in Military Deafness Claims Identification and assessment of required investigative actions Reserving of NIHL Claims - to include Ogden Skills, Knowledge & Expertise Has an understanding of NIHL Claims (experience of military deafness claims is not essential) Has experience of running a NIHL caseload Clear and effective communicator Ability to write reports Ability to work under pressure and to target Ability to self-organise and self-prioritise Ability to maintain concentration and pay attention to detail Ability to remain calm under pressure Ability to remain fair and objective at all times Good level of IT skills In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity.Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets After successfully completing probation
Aug 17, 2026
Full time
The purpose of this role is to support the delivery of technical excellence in Legacy by undertaking technical audits and providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers. The auditor will do that by undertaking audits within the unit in order to: Assess file handling performance against, and in line with, internal technical standards. Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills. Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others) Identify and assess areas of financial leakage or other risks for the business Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required Contribute to the continual development and improvement of Legacy's technical performance levels by Identifying common trends within audit findings Recommending and where appropriate contributing to training and upskilling of individuals Providing constructive feedback and mentoring to individuals or teams Identifying quality issues and providing technical input into the incident reporting process Key Responsibilities Generic Familiarity with client guidelines and required service level agreements To ensure compliance with client SLA's Attention to detail Identification of incorrect actions taken on files Trend analysis Writing reports Technical Reviewing documents and assessment of evidence in Military Deafness NIHL Claims Identification and assessment of strategy in Military Deafness Claims Identification and assessment of required investigative actions Reserving of NIHL Claims - to include Ogden Skills, Knowledge & Expertise Has an understanding of NIHL Claims (experience of military deafness claims is not essential) Has experience of running a NIHL caseload Clear and effective communicator Ability to write reports Ability to work under pressure and to target Ability to self-organise and self-prioritise Ability to maintain concentration and pay attention to detail Ability to remain calm under pressure Ability to remain fair and objective at all times Good level of IT skills In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity.Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets After successfully completing probation
Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 17, 2026
Full time
Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion Maintain accurate data on relevant case management system Comply with set client SLA's To attend client review meetings and assist with client project work where applicable Undertake appropriate additional tasks provided by the team leader Ensure quality service standards and productivity levels are maintained to a high standard Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks Allocate new claims as and when required Carry out supervisory tasks appropriate to level and as per management instructions Experience, Skills and Qualifications Minimum 2 years claims handling experience Experience dealing with quantum up to 25k Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims Flexible approach to work Supervisory experience is desirable Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 17, 2026
Full time
Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion Maintain accurate data on relevant case management system Comply with set client SLA's To attend client review meetings and assist with client project work where applicable Undertake appropriate additional tasks provided by the team leader Ensure quality service standards and productivity levels are maintained to a high standard Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks Allocate new claims as and when required Carry out supervisory tasks appropriate to level and as per management instructions Experience, Skills and Qualifications Minimum 2 years claims handling experience Experience dealing with quantum up to 25k Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims Flexible approach to work Supervisory experience is desirable Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation