Keoghs LLP

21 job(s) at Keoghs LLP

Keoghs LLP
Mar 17, 2026
Full time
To support a Industrial Disease Lawyer with file handling tasks on a mixed case load within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. Key Responsibilities Reviewing documents. Dealing with disclosure. Reviewing evidence (including medical / personnel records/ Companies House records) Conducting investigations with Insured Instructing Counsel / Experts Research Drafting generally Attending conferences and Trials with Counsel Dealing with routine correspondence Liaising directly with the Claims Handlers and Managers. Complying with Clients instructions Willing to engage in Client development when required Assisting team in achieving goals and objectives Meeting agreed targets To ensure compliance with the SRA Code of Conduct 2011 Adhere to the Keoghs Values Skills, Knowledge & Expertise Experience in handling and/or assisting on disease cases. Effective negotiator. Experence in supporting Lawyers in Industrial Disease/NIHL cases. Ability to use own initiative Flexibility in relation to tasks undertaken Good listening and verbal communication skills Ability to maintain concentration and pay attention to detail Ability to self-organise and self-prioritise Ability to work under pressure and to target An enthusiastic and hardworking individual Good level of IT skills Ability to work within the Keoghs shared behaviour framework Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 16, 2026
Full time
Working alongside the Team Leader to ensure the team deliver their work to standards as agreed in the clients' SLAs, while maintaining the commercial benefit to Keoghs. Key Responsibilities •Provide technical support and guidance to Motor team members to assist in them reaching their full potential, using the technical competency frameworks.•Through supervision of the team members' work, assist with identifying areas for development, evaluate the training and development that has been provided and to identify where support can be provided.•Implement Keogh's policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.•Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.•Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of team members. •Provide feedback to the Team Leader on the quality of work and training needs of the team members so that there is a unified approach by the Team Leader to the technical development of the team members.•Complete projects and process updates in order to improve current operating practices or to address specific client issues.• Handle a caseload of Fast Track files.•In the absence of the Team Leader provide operational assistance as and when required.Working Hours35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise • Experience in civil litigation claims handling / as a legal File Handler or suitably qualified • Experience of handling Fast Track RTA litigated case load (including credit hire)• An understanding of insurance litigation practice and processes together with indemnity principles• Knowledge of the litigation process / working knowledge of the CPR• Good advocacy skills• Good client care skills and evidence of working to client guidelines• High level of analytical skills• Excellent listening, verbal and written communication skills• Ability to prioritise work, keep to deadlines and work under pressure• Ability to anticipate problems and identify solutions• Experience of time recording and billing systems• Excellent IT Skills• Necessary: Qualified solicitor / CILEX with necessary practice rights Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 16, 2026
Full time
The technical supervisor will provide support to the complex credit hire unit. They will work directly with the business unit director and technical director. The technical supervisor will be responsible for the supervision, mentoring and coaching of individual complex credit hire file handler. They will be responsible to drive policies and strategies to support the technical progression of file handler and help to achieve technical excellence within the complex credit hire unit in line with client's SLA's. Key Responsibilities Supervise up to 6 complex credit hire file handler in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Assist with pre audit assessments of all files chosen for external client audits and internal audits for complex credit hire as and when needed. Identify any training requirements and to feedback to the appropriate team leader & technical director Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal. Responsibility to develop all new starters to achieve their first financial authority within 6 months of joining Keoghs. Manage individual file handler on a performance improvement plan when relating to technical issues. Consistently achieve against personal targets and objectives, set by the business unit director and technical director. Handle a caseload of approximately 15 multi-track claims with a value exceeding £25k. To ensure compliance with the SRA Standards & Regulations. Adhere to the Keoghs Values.Working Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Credit hire experience either defendant (preferable) or claimant. Previous experience of handling own caseload. Experience of handling Multi Track work is essential. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 16, 2026
Full time
At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical Handle a caseload of FT/ SCT litigated claims. Work with the Technical Manager to continuously improve best practice. Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit. Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. To support and develop the technical expertise of the teams, including development of identified individuals issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Identify any training requirements and to feedback to the Technical Manager. Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. Manage individual file handlers on a performance improvement plan when relating to technical issues. Continuously review suitability of workflows/processes Identify to the Technical Manager Areas of risk and potential risk Emerging trends / behaviours Areas of avoidable litigation Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver. Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach. Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager. Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution. Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary. Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. To ensure compliance with the SRA Standards and RegulationsWorking HoursMonday-Friday 9am-5pm with 1 hour unpaid for lunch Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable) Litigation experience is essential. Previous experience of handling own caseload A complete understanding of the claims process and delivery of client requirements including achieving KPIs. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. A strong desire to invest in and develop others is required Experience in supervising, training others and / or mentoring. Preparation for and attendance at client review meetings will be required from time to time Close liaison with other teams and key stakeholders will be part of the role. Good working knowledge of Excel and Powerpoint advantageous Presentation skills - to include delivery of training Calm under pressure with the ability to re-prioritise and delegate effectively when required. Confident with ability to take initiative to innovate and adapt to changing situations. Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met. Work effectively within the Keoghs Shared Values framework.Required Soft Skills Effective communication skills. Teamwork. Dependability. Adaptability. Conflict resolution. Flexibility. Leadership. Problem-solving. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Leeds, Yorkshire
Mar 12, 2026
Full time
The Deputy Team Leader will assist the Team Leader in the achievement of team targets and operational measures including management of junior team members. The role will also involve assisting the Team Leader in delivering quality of service and client service compliance. In addition, the Deputy Team Leader will handle a caseload (c.150) of complex casualty claims. Key Responsibilities • Handle c.150 complex EL/PL/Product/Property damage claims• Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case • Approve payments within their financial authority levels• Complete peer reviews, provide constructive feedback and highlight any training needs to Team Leader• Refer files to litigation as and when needed, record reasons & attend feedback meetings in TL absence• Undertake reviews for files handled by CH1s to ensure individual team members attain the required quality standards• Complete weekly stats and plan for the week as and when required in the absence of Team Leader• Assist Team Leader to ensure the team is kept up to date with internal and external developments, including participation in regular team meetings• Assist with team motivation and engagement• Be flexible in approach, determined and willing to work outside normal office hours where required • Assist Team Leader to ensure the team create and maintain accurate claims management system records• Hold regular 1-2-1s with Admin Assistants, File Handling Assistants and CH1s to maximise performance and to acknowledge good performance • Use appropriate systems to monitor Admin, FHA and CH1 performance, productivity, sickness and holidays • Support Team Leader in managing unsatisfactory performance of individuals within the team, liaising with HR where appropriate• Assist in the completion of Performance Reviews in a fair, consistent and timely manner• Assist in the recruitment of claims handlers and support staff when requested• Assist with training and supervision of new starters• Review and action client inboxes on a daily basis • Contribute to client review meetings as and when required• Assist with client queries as and when required • Support Team Leader to ensure compliance with client specific protocols, SLAs and KPIs Skills, Knowledge and Expertise • Highly developed knowledge of processes, systems and procedures• Sound technical knowledge of EL/PL claims• Excellent analytical and problem solving skills• Excellent understanding of 'best practice' and contribute to its development• Excellent communication and organisation skills• Good understanding of client protocols and ability to respond to changing client requirements• Ability to utilise interpersonal skills to influence and negotiate• Ability to provide balanced feedback at individual level• Shows commercial awareness in understanding of the market and industry• Demonstrates a passion for the business and their role • Demonstrates an understanding of business development strategies and a willingness to support Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Southampton, Hampshire
Mar 11, 2026
Full time
Solicitor - Large Loss Personal Injury Location: London Southampton Bristol Leeds Birmingham Bolton Manchester Contract: Permanent Working Pattern: Hybrid (minimum 1 day in office) We have an exciting opportunity for a Solicitor to join our Complex Injury Claims Team , handling high-value large loss personal injury claims . You will support a Lead Lawyer on catastrophic injury matters exceeding £1m , while also managing your own caseload of multi-track Employer Liability (EL), Public Liability (PL), and Road Traffic Accident (RTA) valued up to £1m. This is a fantastic role for a solicitor looking to develop their expertise in complex, high-value litigation within a supportive and highly experienced team. Key Responsibilities Manage a caseload of complex multi-track injury claims (typically up to £1m) Assist on catastrophic injury claims exceeding £1m Advise insurer clients on liability, indemnity and quantum Draft key legal documents including defences and counter-schedules Analyse complex medical and liability evidence Work closely with clients, counsel and medical experts Attend mediations, JSMs, client meetings and site visits What we're looking for Qualified Solicitor Experience handling defendant personal injury claims Experience managing multi-track / higher value claims (minimum £500K) Strong understanding of litigation practice and Civil Procedure Rules Excellent analytical and organisational skills ? Desirable: Group litigation or claims against the police experience. Job Benefits What We Offer Competitive salary Hybrid working 25 days holiday + bank holidays (with buy/sell options) Private medical insurance Critical illness cover Health cash plan Employer pension contribution Cycle to Work, Tech Scheme & Season Ticket Loan Gym Flex membership Join a firm where innovation, collaboration and development are at the heart of everything we do. Interested? Apply now or get in touch for an informal conversation.
Keoghs LLP Bolton, Lancashire
Mar 11, 2026
Full time
Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of small claims track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. This is an excellent opportunity for someone with RTA experience looking to begin in litigation and file handling. There will be development opportunities to move into fast track litigation and beyond. Key Responsibilities Reviewing files, noting and abiding by Client Guidelines Knowledge of litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Ensuring relevant tasks are delegated to the paralegals Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulation Adhere to the Keoghs Values This is a full time permanent role working 35 hours per week Monday to Friday. We operate a hybrid working model and you'll be asked to attend the office one day per week, remainder working from home. Skills, Knowledge & Expertise Sound and practical experience of handling Small Claims Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Drafting of legal documents, including defences, applications, witness statements, Part 18 Questions Liaising with and drafting instructions to Counsel Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Excellent listening and verbal communication skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential Ability to: Work as part of a Team Use own initiative Plan and prioritise workloads, and effectively use delegation Remain clam under pressure Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Job Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 11, 2026
Full time
Description The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance clients, working in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues, together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis. In addition the Assistant File Handler will support File Handlers on tasks within their caseloads. Key Responsibilities Considering and responding to Applications for Pre-action disclosure Handling matters in accordance with client SLA's Instructing Counsel/advocate Reviewing evidence Legal Research Negotiations/ Drafting Payments into Court Dealing with routine correspondence Initial review and setting strategy for the management of the claim Reviewing matters throughout CRU Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured's / obtaining witness statements Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses Instructing Counsel / Experts Attending conferences and Trials with Counsel and note taking Dealing with routine correspondence Reviewing quantum Drafting Tomlin Orders and Consent Orders Draft Cost schedules Dealing with general or straightforward queries Telephone chasing activities Filing out Allocation Questionnaires and witness summon Ensuring compliance with the SRA Standards & Regulations. Working Hours: 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office - 1 day a week in office. Skills, Knowledge and Expertise Self-confident with good telephone and communication skills with people at all levels inside and outside the business An ability to organise and prioritise tasks using initiative Calm under pressure with the ability to re-prioritise and delegate effectively when required An ability to maintain attention to detail when dealing with repetitive tasks Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Contributes actively to an environment in which colleagues work cooperatively with each other. Ability to meet performance targets Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Good client care skills and evidence of working to client guidelines on a delegated basis Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Previous personal injury file handling experience Legal Education- ILEX, LPC or equivalent work experience Experience of handling a caseload of EL/PL files would be advantageous. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 10, 2026
Full time
To pursue the settlement of legal costs as soon as practicably possible on a range of RTA, EL, PL, Legacy and Abuse claims. A Junior Costs Negotiator should be able to proactively review cases; formulate an initial costs strategy and settlement parameters; provide comprehensive advice to clients; commence early telephone negotiations with opponents; and liaise, as required, with Insurers throughout the life of the file. The Junior Costs Negotiator should be able to establish strong working relationships within the Costs team; the wider Keoghs business; and with our clients through use of excellent oral skills and succinct written communications. The Junior Costs Negotiator will be expected to attain their Objectives as well as Client SLAs and KPIs.Support and mentoring with their Personal Development Plan will be provided to enable technical development and career progression. The Head of Costs is Howard Dean; Technical Director is Elaine Pitt; and Business Unit Director is Amanda Nuttall.This role is in the Legacy, Abuse & Corporate Risks team managed by Lead Lawyer, Paul Edwards. Key Responsibilities You will be responsible for your own caseload, progressing each file from receipt of papers from the Keoghs Corporate Risks, Legacy and Abuse teams to resolution of costs.The role will include: Proactively reviewing cases to formulate an initial costs strategy and settlement parameters Preparing points of dispute and considering replies Identifying and documenting strengths and weaknesses of own case and opponent's costs claimed Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs Updating reports to clients of progress made in resolving costs claimed Dealing with correspondence and telephone calls received within SLAs Undertaking periodic reviews of files in line with client requirements Settlement of costs within agreed negotiation parameters Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person. Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy Delivery of agreed performance targets; Keoghs quality standards; and client's SLAs, KPIs and MI requirements Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives To ensure compliance with the SRA Standards & Regulations Working Hours 28 - 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Office. Skills, Knowledge & Expertise Degree and/or LPC and/or ALCD Previous experience of client liaison - taking instructions and providing advice both verbally and in writing Good telephone negotiation skills An understanding of current cost case law and insurance litigation practice and process. Ability to use own initiative and make decisions Ability to plan and prioritise workloads and to remain calm under pressure Excellent listening and verbal communication skills Ability to act as part of a team Proficient IT skills in Microsoft packages Required Soft Skills: Personal Effectiveness Team commitment: Values others perspective Resilience: Demonstrates self-control Passion for growth and improvement:Systematically improves performance Embracing Change: Responds positively to change Business Focus Client Care:Works to add value for the client Decision Making:Operates within formal authority Negotiation, Influence and Persuasion Commercial Insight:Considers some commercial implications Monitors own performance against objectives set by Team Leader Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Leeds, Yorkshire
Mar 10, 2026
Full time
Description Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims• Maintain accurate data on relevant case management system• Comply with set client SLA's• Ensure quality service standards and productivity levels are maintained to a high standard• Undertake appropriate additional tasks provided by the Team LeaderWorking Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunchPrimary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home. Experience, Skills and Qualifications • 12 months relevant experience or 6 months experience plus law degree or equivalent• Experience of MOJ Claims Portal• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independentlyValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Our ValuesWe are connected We are DynamicWe are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 10, 2026
Full time
Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury and property damage claims, ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 10, 2026
Full time
Description Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have a number exciting opportunities for a talented insurance lawyers to join the Property Risks & Coverage Team. These roles will be based in our Bolton or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recoveries team work across the national offices primarily out of our Bolton and Bristol offices however location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, product liability) from a selection of the team's well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10 and £100K and upwards of £100K. Experience in terms of claims valued over £100K will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candidate will have an interest in client development and show a willingness to assist in the preparation and delivery of seminars on technical legal issues. Key Responsibilities Initial review/report to include consideration of funding, prospects of successful recovery and triage Investigating evidential matters, gathering evidence in order to establish cause of action Conducting investigations with third parties Instructing counsel and experts Legal research Drafting generally to include letter of claim, claim form and particulars for issue Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers Preparing pre-action and interim applications Driving the litigation process as Claimant to ultimate conclusion Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person To ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Office location for this role is Bristol Skills, Knowledge and Expertise Recruitment Criteria: Qualified solicitor or equivalent with relevant technical capability 0 - 3 years Defendant's property litigation experience Experience of running a case load A working knowledge and understanding of the Household and Commercial recoveries Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to deal with such work as major and expensive litigation involving liaison with senior claims handler Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do.We are connected We are Dynamic We are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 10, 2026
Full time
Description The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle Multi Track cases up to £100K, cases are generally handled on a non-delegated authority basis. Key Responsibilities Considering concepts and merits of primary and secondary liability in employer and public liability claims. Handling matters in accordance with client SLA's. Initial report/review and setting strategy for the management of the claim. Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports). Dealing with Disclosure. Conducting investigations. Conducting CMC's and applications. Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage. Instructing Counsel/investigators/medical and other experts. Drafting questions to medical experts. Costs Schedules. Dealing with routine correspondence & reviewing matters throughout. Drafting in general. Research. Counter Schedule. Pre-Trial reports. Attending Conferences and Trial with Counsel. Preparing/checking Trial Bundles. CRU appeal. To ensure compliance with the SRA Standards & Regulations. Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office. We are hybrid workers with attendance required 1 day a week in the office Skills, Knowledge and Expertise Experience of handling a caseload of EL/PL files. Previous litigation experience. Meeting targets. Positive, confident and enthusiastic. Good advocacy skills. Excellent listening, verbal and written communication skills. Good client care skills and evidence of working to client guidelines on a non-delegated basis. Ability to prioritise work, keep to deadlines and work under pressure. High level of analytical skills. Ability to make decisions and delegate effectively. Ability to anticipate problems and identify solutions. Ability to maintain concentration and pay attention to detail. Driven to achieve. Excellent IT Skills. Ability to work within the Keoghs Shared Values framework. The ability to demonstrate resilience and self-control. Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are connectedWe are innovativeWe are dynamicWe succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 10, 2026
Full time
Description Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims• Maintain accurate data on relevant case management system• Comply with set client SLA's• Ensure quality service standards and productivity levels are maintained to a high standard• Undertake appropriate additional tasks provided by the Team LeaderWorking Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunchPrimary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home. Experience, Skills and Qualifications • 12 months relevant experience or 6 months experience plus law degree or equivalent• Experience of MOJ Claims Portal• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independentlyValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Our ValuesWe are connected We are DynamicWe are Innovative We succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 10, 2026
Seasonal
Description This is a diverse role with opportunities to work on a mixed caseload for high-profile corporate and insurance clients. The successful candidate will handle a caseload of litigated EL and PL cases. Key Responsibilities Day-to-day handling of a litigated caseload of EL and PL cases, subject to supervision according to Keoghs competency framework, to include: Building relationships with Keoghs clients. Assessing and advising on liability and quantum. Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate. Dealing with disclosure. Proofing witnesses and preparing detailed witness statements. Marshalling expert evidence. Working with the wider team to ensure a seamless delivery of services to Keoghs clients. To ensure compliance with the SRA Standards & Regulations and relevant Service Standards Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool office. Skills, Knowledge and Expertise Proven experience of handling litigated EL and PL cases with a value of up to £25,000. Good communication skills and a willingness to work as part of a team. Strong IT skills and experience of working with a case management system. An ability to prioritise workload. Excellent attention to detail. A willingness to change and adapt in order to deliver the best results for our clients. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 10, 2026
Full time
Description Lead, encourage, mentor and develop all members of the team to their maximum potential, to ensure the team meets its objectives and deliver their work standards as agreed in the client's SLA, whist delivering commercial benefit to Keoghs. To continuously improve the quality of the team's work.The Team Leader will be responsible for:• The achievement of the team's targets and operational measures• Delivery of a quality service• Client service complianceIn addition, the Team Leader will handle a small caseload (c.20) of complex casualty claims.The Team Leader will report directly to the Deputy Business Unit Director and support other Team Leaders as and when necessary. Key Responsibilities Duties may include but are not limited to:Leading the Team• Take responsibility for establishing a high performance culture within their team• Motivate, innovate and build rapport • Take responsibility for own development, working under limited supervision• Be flexible in approachClaims handling and team management • Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case • Approve payments within their financial authority levels• Undertake reviews for files handled within their team to ensure individual team members attain the required quality standards• Identify the teams' training needs and recommend appropriate training solutions to meet performance requirements, drawing on the relevant expertise within the firm• Review files progressing to litigation and record reasons & lessons learnedService Delivery and Compliance• Be competent and demonstrate leadership with all relevant IT (Microsoft), Case, BI, and the HR systems, contributing to projects including systems and process development• Drive continuous improvement in claims handling, ensuring adherence to client specific protocols, agreements and delivery of key performance indicators• Use appropriate systems to monitor staff performance, productivity, sickness and holidays • Hold regular 1-2-1s with staff to maximise performance and to acknowledge good performance • Assist the DBUD in the assessment of the capacity of the team to ensure this is aligned with business objectives, strategy and priorities • Assist in the recruitment of claims handlers and support staff when requested• Undertake presentations to colleagues at various levels in a manner which is motivational and sets expectations for quality and performance standards• Ensure the team is kept up to date with internal and external developments, including leading regular team meetings• Ensure compliance with statutory and regulatory requirements• Actively support and promote the firms values and policies in a professional manner • Assist in internal and external auditClient Management • Assist the Client Service Team with the preparation of client, team and sector analysis and statistics• Assist in bulk client file reviews to support policy year, pre-renewal or subject matter initiatives• Have excellent communication skills with an ability to engage with clients and effect & manage change• Use client knowledge to aid opportunities for the business to extend services or cross sell Skills, Knowledge and Expertise • Highly developed knowledge of processes, systems and procedures• Sound technical knowledge of EL/PL claims• Excellent analytical and problem solving skills• Excellent understanding of client protocols• Excellent understanding of 'best practice' and contribute to its development• Ability to respond to changing client requirements• Excellent communication skills• People oriented with a desire to help others as well as an ability to manage performance where required.• Ability to utilise interpersonal skills to influence and negotiate• Ability to provide balanced feedback at individual level• Excellent organisational skills• Able to initiate and maintain business relationships• Shows commercial awareness in understanding of the market and industry• Demonstrates a passion for the business and their role • Demonstrates an understanding of business development strategies and a willingness to support Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 10, 2026
Full time
Description This is a diverse role with opportunities to work on a mixed caseload for high-profile corporate and insurance clients. The successful candidate will handle a caseload of litigated EL and PL cases. Key Responsibilities Day-to-day handling of a litigated caseload of EL and PL cases, subject to supervision according to Keoghs competency framework, to include: Building relationships with Keoghs clients. Assessing and advising on liability and quantum. Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate. Dealing with disclosure. Proofing witnesses and preparing detailed witness statements. Marshalling expert evidence. Working with the wider team to ensure a seamless delivery of services to Keoghs clients. To ensure compliance with the SRA Standards & Regulations and relevant Service Standards Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool office. Skills, Knowledge and Expertise Proven experience of handling litigated EL and PL cases with a value of up to £25,000. Good communication skills and a willingness to work as part of a team. Strong IT skills and experience of working with a case management system. An ability to prioritise workload. Excellent attention to detail. A willingness to change and adapt in order to deliver the best results for our clients. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Liverpool, Merseyside
Mar 09, 2026
Full time
The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage Maintain accurate data on relevant case management system Comply with set client SLA's To attend client review meetings and assist with client project work where applicable Undertake appropriate additional tasks provided by the team leader Ensure quality service standards and productivity levels are maintained to a high standard Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks Allocate new claims as and when required Carry out supervisory tasks appropriate to level and as per management instructions Experience, Skills and Qualifications • 6 months relevant experience • Excellent attention to detail• Negotiation skills• Strong communication skills• Organisational skills• The ability to work as a team and independently• The ability to manage own workload Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 08, 2026
Full time
Keoghs LLP is one of the leading insurance law firms in the UK and the most dynamic in its sector. We now have an exciting opportunity for a talented insurance lawyer within the Property Risks & Coverage Team. This role will be based in one of our regional offices in Bolton, Birmingham or Bristol and will specialise in handling and supervising subsidence related files. We can be agile on location. You will handle a case load of Property Risks matter files which will deal predominantly with subsidence related damage from a selection of the team's well known insurers. In addition, this is a role which involves the line management and supervision of a mini team so someone with people leadership skills will succeed in this role. This role is in support of a service line partner in the delivery and growth of the subsidence product at Keoghs. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in delivering first class legal solutions to complex problems. Key Responsibilities From a file handling perspective tasks on your own case load will include: Initial review/report to include consideration of funding Investigating evidential matters, gathering evidence in order to establish cause of action Conducting investigations with third parties Instructing counsel and experts Legal research Drafting generally Attending conferences and trials with counsel Dealing with routine correspondence Liaising with lay and insurer clients Engaging in settlement negotiations including consideration of and the drafting of Part 36 offers Preparing pre-action and interim applications Driving the litigation process Assisting with ADR (including mediation) Court appointments Conducting advocacy by telephone and in person Ensure compliance with the SRA From a people perspective, you will support the service line partner in: The management of a team of a mini team in terms of service delivery and personal professional development which will include technical supervision; In ensuring that all members of the mini team have appropriate objectives in place and are measured against them in accordance with Keoghs performance management processes; In the recruitment and retention of personnel into the wider PRC team in order to maintain profitability and the ideal operating model; feeding into the PRC talent pipeline; In the effective, fair and transparent application of Keoghs people processes and procedures; By communicating in a clear, concise and engaging way to promote morale & motivation and in the giving of feedback. Skills, Knowledge and Expertise Qualified solicitor or equivalent with a high technical capability Minimum of 3 years subsidence experience Experience of running a case load Experience of supervising and line management A working knowledge and understanding of delivery of client KPIs Required Soft Skills: An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems The personal skills to manage, motivate and supervise a mini-team in the delivery of this work. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP Bolton, Lancashire
Mar 06, 2026
Full time
To support the Lead Lawyer to manage and progress discrimination claims in accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability. The Assistant will be supporting the Lead Lawyer, specifically with discrimination claims as well as other equality act cases. Key Responsibilities Reviewing documents and preparing reports. Dealing with disclosure Reviewing evidence (including medical / personnel records) Conducting investigations with Insured / obtaining witness statements. Instructing Counsel / Experts Research Drafting generally. Attending conferences and Trials with Counsel Dealing with routine correspondence. Court appointments. Liaising with and taking instructions from Insurers and Insureds. Ensure adherence to Court timetables To ensure compliance with the SRA Code of Conduct 2011 Adhere to the Keoghs Values 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunch.Primary location for this role is; Bolton Keoghs, 2 Parklands, Lostock, Bolton BL6 4SE Skills, Knowledge & Expertise Ideal skills: Technically proficient in supporting with a caseload of Equality Act cases including denial of access to services, acts of discrimination and harassment under the Equality Act. Technically proficient and confident in managing claims involving litigants in person. Experience of dealing with the Claims Portal as well as Fast, Intermediatd and Multi Track litigation Essential skills: Effective negotiator Ability to use own initiative Flexibility in relation to tasks undertaken Good listening and verbal communication skills Ability to maintain concentration and pay attention to detail Ability to self-organise and self-prioritise Ability to work under pressure and to target An enthusiastic and hardworking individual Good level of IT skills Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation