This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned. The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business. The role of Small Claims Track File Handler is within our or Small Claims Track Team/s (non PI) manging a caseload of small claims motor litigation up to a value of £10k including OICP portal litigation. Cases would be managed from the point of service through to resolution. All claims would be handled on behalf of key insurer clients as Defendant. The role would suit an established Small Claims Litigator looking for opportunities to progress their career longer term or Portal (MOJ / OICP) litigators looking to move into a more technical area. The role could also suit a strong pre-litigation file handler or a law graduate looking for their first handling role. Full induction training will be provided along with continued on the job training and supervision. Key Responsibilities • Management of a caseload of Small Claims Track cases, including effective planning and organising of the workload to ensure Court deadlines are met.• Delivery of agreed performance targets and quality standards• Analysis of the available evidence to create an initial case strategy on liability and quantum.• Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs • Proofing witnesses, assessing their evidence and drafting statements.• Drafting of Court document and complying with all Court deadlines are met.• Instructing, briefing and liaising with Counsel.• Guiding the Defendant through the litigation process where required and setting expectations.• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making • Delegation of tasks where available and appropriate to other members of the team• Dealing with correspondence and telephone calls within strict service level agreements,• Delegation of tasks where appropriate to other members of the team • Updating reports upon receipt of evidence as required. • Adhering to Client Guidelines • that they receive up to date and accurate information about progress when requested • Ensuring files are kept within ISO 9001 guidelines • To ensure compliance with the SRA Code of Conduct 2011 Skills, Knowledge & Expertise • Established experience in law through further education or experience• File handling experience within a law practice or Insurer• Good understanding of the high way code and basic road traffic act principles• Ability to plan and prioritise workloads• Efficient in a process driven environment• Drive to achieve to take development opportunities when they arise with a positive attitude• Excellent listening and verbal communication skills• Excellent written communication skills and the ability to compose professional written communications• Ability to follow instruction with attention to detail• Ability to recognise when sensitivity and tact are required• Effectively work within a team• Basic knowledge of the Court Practice Rules Job Benefits
Aug 19, 2026
Full time
This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different work types previously mentioned. The unit offers clear progression pathways, both technically and operationally allowing candidates to continue their career journey within the business. The role of Small Claims Track File Handler is within our or Small Claims Track Team/s (non PI) manging a caseload of small claims motor litigation up to a value of £10k including OICP portal litigation. Cases would be managed from the point of service through to resolution. All claims would be handled on behalf of key insurer clients as Defendant. The role would suit an established Small Claims Litigator looking for opportunities to progress their career longer term or Portal (MOJ / OICP) litigators looking to move into a more technical area. The role could also suit a strong pre-litigation file handler or a law graduate looking for their first handling role. Full induction training will be provided along with continued on the job training and supervision. Key Responsibilities • Management of a caseload of Small Claims Track cases, including effective planning and organising of the workload to ensure Court deadlines are met.• Delivery of agreed performance targets and quality standards• Analysis of the available evidence to create an initial case strategy on liability and quantum.• Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs • Proofing witnesses, assessing their evidence and drafting statements.• Drafting of Court document and complying with all Court deadlines are met.• Instructing, briefing and liaising with Counsel.• Guiding the Defendant through the litigation process where required and setting expectations.• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making • Delegation of tasks where available and appropriate to other members of the team• Dealing with correspondence and telephone calls within strict service level agreements,• Delegation of tasks where appropriate to other members of the team • Updating reports upon receipt of evidence as required. • Adhering to Client Guidelines • that they receive up to date and accurate information about progress when requested • Ensuring files are kept within ISO 9001 guidelines • To ensure compliance with the SRA Code of Conduct 2011 Skills, Knowledge & Expertise • Established experience in law through further education or experience• File handling experience within a law practice or Insurer• Good understanding of the high way code and basic road traffic act principles• Ability to plan and prioritise workloads• Efficient in a process driven environment• Drive to achieve to take development opportunities when they arise with a positive attitude• Excellent listening and verbal communication skills• Excellent written communication skills and the ability to compose professional written communications• Ability to follow instruction with attention to detail• Ability to recognise when sensitivity and tact are required• Effectively work within a team• Basic knowledge of the Court Practice Rules Job Benefits
To provide advocacy, advisory and drafting services to Keoghs LLP. Training / peer review will be provided by more senior members of the team. Based in Liverpool office but may require travel to Manchester and Bolton offices and Court as required. Key Responsibilities All of Band 1 and 2 work with peer review but no supervision required. Undertake advocacy, drafting and advisory work; including but not limited to: settling complex / high value pleadings, complex interlocutory hearings, fast track and multi track trials, CCMCs, JSMs, sanctions (including private prosecution) and recoveries. At least one area of established niche practice, with room to develop and add others. Maintain and/or develop high level technical ability across all Keoghs core practice areas. Able to command higher hourly rate and premium brief fees; Sought after by partners / technical directors and senior decision makers at clients for advice and strategic analysis. Management of sub-team, or assisting in management of main team. Deliver advocacy and litigation training / updates for fee earners. Direct supervision and mentoring of Band One and Two Advocates. Undertake and proactively develop client facing, product development tasks as required. Be proactive in the development and marketing of the in house advocacy team. Skills, Knowledge and Expertise If Barrister - Full practising certificate. If Solicitor - Higher Rights of Audience. In either case 10+ years call or PQE Substantial experience, proven technical ability and track record as an advocate in at least three of insurance fraud; general PI; EL/PL, large loss, costs and/or professional negligence. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
To provide advocacy, advisory and drafting services to Keoghs LLP. Training / peer review will be provided by more senior members of the team. Based in Liverpool office but may require travel to Manchester and Bolton offices and Court as required. Key Responsibilities All of Band 1 and 2 work with peer review but no supervision required. Undertake advocacy, drafting and advisory work; including but not limited to: settling complex / high value pleadings, complex interlocutory hearings, fast track and multi track trials, CCMCs, JSMs, sanctions (including private prosecution) and recoveries. At least one area of established niche practice, with room to develop and add others. Maintain and/or develop high level technical ability across all Keoghs core practice areas. Able to command higher hourly rate and premium brief fees; Sought after by partners / technical directors and senior decision makers at clients for advice and strategic analysis. Management of sub-team, or assisting in management of main team. Deliver advocacy and litigation training / updates for fee earners. Direct supervision and mentoring of Band One and Two Advocates. Undertake and proactively develop client facing, product development tasks as required. Be proactive in the development and marketing of the in house advocacy team. Skills, Knowledge and Expertise If Barrister - Full practising certificate. If Solicitor - Higher Rights of Audience. In either case 10+ years call or PQE Substantial experience, proven technical ability and track record as an advocate in at least three of insurance fraud; general PI; EL/PL, large loss, costs and/or professional negligence. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
The Team Leader will ensure that the Digital Post Team, as well as contributing to Business Support Division delivers an efficient, cost-effective service to the whole business. They will lead the Central Digital Post Team using innovative technology to process all incoming documents and ensure that outgoing mail is handled efficiently and in line with GDPR regulations. They will work to ensure the Division is compliant with internal processes, works within the agreed KPI's and provides an excellent service whilst also working towards positive engagement and consistently displaying Keoghs' Core Values. Key Responsibilities Ensuring that they always act in line with the GDPR, SRA Code of Conduct for Solicitors, REL's and RFLs, ISO/Firm wide policies and procedures. Ensuring that they, and their team, achieve their objectives Ensure that appropriate resource is in place to achieve the KPI's within the agreed budget, assisting other teams when required. Assess the team's workload regularly, and implement action plans to ensure SLA's are met Assisting the Business Support Manager in achieving the department's absence and attrition targets. Assisting the Business Support Manager on HR strategic plan including achieving engagement scores against set targets. Use of Social Budget and other means of increasing morale and motivation ensuring team feel engaged. Preparing training materials and providing training to new and existing team members as required Working HoursThis role is 35 hours per week, working Monday-Friday 9am-5pm with 1 hour unpaid for lunch. This role is based in the Bolton office and office attendance is required 4 days a week. Skills, Knowledge and Expertise Working knowledge of Microsoft Office Packages such as Microsoft Excel Leadership skills, positively influencing those around you to work together to deliver the best results. Excellent communication skills to deal with all people matters and liaising with teams we are supporting to gain best resolution and service. Strong organisational skills to help plan objectives and strategies which allow teams to perform optimally. Being able to adapt and embrace change, implementing ideas to develop the most effective solution. Demonstrate resilience, dealing with demands of challenges and changing priorities, learning from experience and taking positive action with a positive attitude. Ensure committed to own development seeking feedback to demonstrate continuous improvement Management experience preferred Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
The Team Leader will ensure that the Digital Post Team, as well as contributing to Business Support Division delivers an efficient, cost-effective service to the whole business. They will lead the Central Digital Post Team using innovative technology to process all incoming documents and ensure that outgoing mail is handled efficiently and in line with GDPR regulations. They will work to ensure the Division is compliant with internal processes, works within the agreed KPI's and provides an excellent service whilst also working towards positive engagement and consistently displaying Keoghs' Core Values. Key Responsibilities Ensuring that they always act in line with the GDPR, SRA Code of Conduct for Solicitors, REL's and RFLs, ISO/Firm wide policies and procedures. Ensuring that they, and their team, achieve their objectives Ensure that appropriate resource is in place to achieve the KPI's within the agreed budget, assisting other teams when required. Assess the team's workload regularly, and implement action plans to ensure SLA's are met Assisting the Business Support Manager in achieving the department's absence and attrition targets. Assisting the Business Support Manager on HR strategic plan including achieving engagement scores against set targets. Use of Social Budget and other means of increasing morale and motivation ensuring team feel engaged. Preparing training materials and providing training to new and existing team members as required Working HoursThis role is 35 hours per week, working Monday-Friday 9am-5pm with 1 hour unpaid for lunch. This role is based in the Bolton office and office attendance is required 4 days a week. Skills, Knowledge and Expertise Working knowledge of Microsoft Office Packages such as Microsoft Excel Leadership skills, positively influencing those around you to work together to deliver the best results. Excellent communication skills to deal with all people matters and liaising with teams we are supporting to gain best resolution and service. Strong organisational skills to help plan objectives and strategies which allow teams to perform optimally. Being able to adapt and embrace change, implementing ideas to develop the most effective solution. Demonstrate resilience, dealing with demands of challenges and changing priorities, learning from experience and taking positive action with a positive attitude. Ensure committed to own development seeking feedback to demonstrate continuous improvement Management experience preferred Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
This role offers an exciting opportunity to investigate litigated credit hire claims which will be up to £25,000 in value. Their priority will be to pursue settlement of these files in line with client instruction to achieve the maximum savings possible swiftly. Key Accountabilities The role will involve dealing with a caseload of DA credit hire files, however, there is a possibility that the litigation will include personal injury. This would be completed under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary.The main aspects of the role will involve:•Review and analysis of files throughout the life of the case, and in accordance with the client guidelines•Formulating an initial strategy for approval by Team Leader.•Legal research•Undertaking telephone negotiations with third party Solicitors•Liaising with the insured and insurers where necessary •Ensuring 'actions' are carried out as per the task list within the Case Management System•Accurately completing management information processes (MI)•Processing bills•Ensuring all files are kept within ISO 9001 guidelines•To ensure compliance with the SRA Standards and Regulations•Adhere to the Keoghs Values•Ability to work in target driven environmentThe role will also involve an understanding of the court process, to include:•Drafting defences•Completing direction questionnaires•Dealing with disclosure and exchange of evidence•Completing pre-trial checklists•Instructing Counsel•Drafting CPR Part 18 questions•Drafting CPR Part 35 questions•Drafting Counter schedulesWorking Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Experience, Skills and Qualifications Essential:•Experience of litigation and handling Credit Hire files with evidence of managing own case load •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable•Ability to use own initiative•Ability to plan and prioritise workloads•Excellent listening and verbal communication skills•Good telephone negotiation skills•Ability to follow work processes and keep to Strategy•Ability to recognise when sensitivity and tact are required•Ability to make decisions•Ability to remain calm under pressure•Good IT skills including Word, Outlook, and experience of a Case Management System preferred•Adhere to the Keoghs ValuesDesirable:•Experience of handling PI claimsValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are dynamic,We are Innovative,We are connectedWe succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
This role offers an exciting opportunity to investigate litigated credit hire claims which will be up to £25,000 in value. Their priority will be to pursue settlement of these files in line with client instruction to achieve the maximum savings possible swiftly. Key Accountabilities The role will involve dealing with a caseload of DA credit hire files, however, there is a possibility that the litigation will include personal injury. This would be completed under the supervision of their Team Leader. Instructions are received at the point of litigation, so a full knowledge of handling RTA claims through to conclusion via a court hearing is necessary.The main aspects of the role will involve:•Review and analysis of files throughout the life of the case, and in accordance with the client guidelines•Formulating an initial strategy for approval by Team Leader.•Legal research•Undertaking telephone negotiations with third party Solicitors•Liaising with the insured and insurers where necessary •Ensuring 'actions' are carried out as per the task list within the Case Management System•Accurately completing management information processes (MI)•Processing bills•Ensuring all files are kept within ISO 9001 guidelines•To ensure compliance with the SRA Standards and Regulations•Adhere to the Keoghs Values•Ability to work in target driven environmentThe role will also involve an understanding of the court process, to include:•Drafting defences•Completing direction questionnaires•Dealing with disclosure and exchange of evidence•Completing pre-trial checklists•Instructing Counsel•Drafting CPR Part 18 questions•Drafting CPR Part 35 questions•Drafting Counter schedulesWorking Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Experience, Skills and Qualifications Essential:•Experience of litigation and handling Credit Hire files with evidence of managing own case load •Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable•Ability to use own initiative•Ability to plan and prioritise workloads•Excellent listening and verbal communication skills•Good telephone negotiation skills•Ability to follow work processes and keep to Strategy•Ability to recognise when sensitivity and tact are required•Ability to make decisions•Ability to remain calm under pressure•Good IT skills including Word, Outlook, and experience of a Case Management System preferred•Adhere to the Keoghs ValuesDesirable:•Experience of handling PI claimsValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are dynamic,We are Innovative,We are connectedWe succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Ready to take your legal career to the next level? If so we are seeking a claims hander to join our Casualty Team.The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To pro-actively manage a caseload of Public Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA's• Ensure quality service standards and productivity levels are maintained to a high standard• Undertake appropriate additional tasks provided by the Team LeaderWorking Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunchPrimary location for this role is Liverpool Office Experience, Skills and Qualifications • 6 months relevant experience or law degree or equivalent • Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independentlyValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Our ValuesWe are connected We are DynamicWe are Innovative We succeed together Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
Ready to take your legal career to the next level? If so we are seeking a claims hander to join our Casualty Team.The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities • To pro-actively manage a caseload of Public Liability & Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA's• Ensure quality service standards and productivity levels are maintained to a high standard• Undertake appropriate additional tasks provided by the Team LeaderWorking Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunchPrimary location for this role is Liverpool Office Experience, Skills and Qualifications • 6 months relevant experience or law degree or equivalent • Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independentlyValuesOur culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; Our ValuesWe are connected We are DynamicWe are Innovative We succeed together Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
At a high level, the aim of this role is to ensure that the work produced by the pre-litigation credit hire unit is technically excellent and fully aligned with the Keoghs Quality Framework and expectations of our clients. They will work directly with the Technical Manager and Business Unit Director and be responsible for supervision, mentoring and coaching of all file handlers within the pre-litigation unit with emphasis placed on onboarding new starters. They will be responsible for driving policies and strategies to support the technical progression of file handlers and help to achieve technical excellence within the pre-litigation credit hire unit in line with the client's SLA's. Key Responsibilities •Handle a small caseload of pre-litigation files which are complex.•Work with the Technical Manager to continuously improve best practice.•Work in partnership with the team leaders, Technical Manager, BUD and DBUD to ensure that client SLA's, KPI's and other requirements are embedded in the teams and hit.•Continuously review suitability of workflows/processes•Identify to the Technical Managero Areas of risk and potential risko Emerging trends / behaviourso Areas of avoidable litigation•Recommend to the Technical Managers strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver.•Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach.•To support and develop the technical expertise of the teams through training, coaching, supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development.•Influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions•Provide supervision and technical guidance for the pre-litigation teams as agreed with the Technical Manager.•Driving Competency Frameworks towards individuals being signed off.•Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager.•Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution.•Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary.•Complete financial authority audits for those handlers requiring their financial sign off.•Complete ad hoc internal audits as requested by the Technical Manager and Business Unit Director in line with competency and strategy adherence frameworks. Working Hours35 hours per week worked 9am to 5pm Mondays to Fridays inclusive with 1 hour for lunch. Skills, Knowledge and Expertise •Credit Hire experience either defendant (preferable) or claimant.•Previous experience of handling own case load.•Experience of handling pre-litigated credit hire work is essential.•Litigation experience is desirable.•Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. •An understanding of the claims process and delivery of client requirements including achieving KPIs.•A strong desire to invest in and develop others is required.•Experience in supervising, training others and / or mentoring.•Excellent listening and verbal communication skills including coaching and providing feedback.•Ability to anticipate problems and identify solutions.•Good working knowledge of Excel and Powerpoint advantageous.•Presentation skills - to include delivery of training.•Confident with ability to take initiative to innovate and adapt to changing situations.•Work effectively within the Davies Values.Vision Statement'To be recognised as the undisputed credit hire partner of choice for the insurance industry, acknowledged for our unparalleled commitment to delivering cutting-edge insight, continuous innovation and technical excellence'.Davies Values•We are connected.•We are dynamic.•We are innovative.•We succeed together. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
At a high level, the aim of this role is to ensure that the work produced by the pre-litigation credit hire unit is technically excellent and fully aligned with the Keoghs Quality Framework and expectations of our clients. They will work directly with the Technical Manager and Business Unit Director and be responsible for supervision, mentoring and coaching of all file handlers within the pre-litigation unit with emphasis placed on onboarding new starters. They will be responsible for driving policies and strategies to support the technical progression of file handlers and help to achieve technical excellence within the pre-litigation credit hire unit in line with the client's SLA's. Key Responsibilities •Handle a small caseload of pre-litigation files which are complex.•Work with the Technical Manager to continuously improve best practice.•Work in partnership with the team leaders, Technical Manager, BUD and DBUD to ensure that client SLA's, KPI's and other requirements are embedded in the teams and hit.•Continuously review suitability of workflows/processes•Identify to the Technical Managero Areas of risk and potential risko Emerging trends / behaviourso Areas of avoidable litigation•Recommend to the Technical Managers strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver.•Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach.•To support and develop the technical expertise of the teams through training, coaching, supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development.•Influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions•Provide supervision and technical guidance for the pre-litigation teams as agreed with the Technical Manager.•Driving Competency Frameworks towards individuals being signed off.•Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager.•Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution.•Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary.•Complete financial authority audits for those handlers requiring their financial sign off.•Complete ad hoc internal audits as requested by the Technical Manager and Business Unit Director in line with competency and strategy adherence frameworks. Working Hours35 hours per week worked 9am to 5pm Mondays to Fridays inclusive with 1 hour for lunch. Skills, Knowledge and Expertise •Credit Hire experience either defendant (preferable) or claimant.•Previous experience of handling own case load.•Experience of handling pre-litigated credit hire work is essential.•Litigation experience is desirable.•Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. •An understanding of the claims process and delivery of client requirements including achieving KPIs.•A strong desire to invest in and develop others is required.•Experience in supervising, training others and / or mentoring.•Excellent listening and verbal communication skills including coaching and providing feedback.•Ability to anticipate problems and identify solutions.•Good working knowledge of Excel and Powerpoint advantageous.•Presentation skills - to include delivery of training.•Confident with ability to take initiative to innovate and adapt to changing situations.•Work effectively within the Davies Values.Vision Statement'To be recognised as the undisputed credit hire partner of choice for the insurance industry, acknowledged for our unparalleled commitment to delivering cutting-edge insight, continuous innovation and technical excellence'.Davies Values•We are connected.•We are dynamic.•We are innovative.•We succeed together. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Claims Handler - Uninsured Loss Recoveries Liverpool / Hybrid Full-time 35 hours per week Join a Leading Insurance Law Firm Driving Results That Matter Keoghs LLP is one of the UK's leading insurance law firms-dynamic, forward-thinking, and dedicated to delivering exceptional outcomes for our clients. We're now looking for a talented and driven Claims Handler to join our Uninsured Loss Recovery (ULR) Team within our Corporate Risks division. If you thrive in a fast-paced legal environment, enjoy owning complex litigation caseloads, and want to make a real impact on recovery outcomes-this is your opportunity. What You'll Be Doing You'll take full ownership of litigated recovery claims, guiding cases from instruction through to resolution while maximising financial recovery for clients. Alongside managing your own caseload, you'll act as a technical referral point, supporting colleagues and strengthening team capability. Key Responsibilities: Review new instructions, identify technical issues, and set clear litigation strategies Manage a varied caseload, ensuring compliance with KPIs, SLAs, and court deadlines Conduct the full litigation process, including: Drafting legal documents (claim forms, directions questionnaires, witness statements) Issuing proceedings and monitoring court timetables Negotiating quantum and settlement outcomes Maintain accurate case records using our case management system Deliver high-quality work in line with audit standards Act as a peer review and sign-off point for litigation referrals Collaborate closely with colleagues to achieve team targets and contribute to a positive, high-performing culture What We're Looking For We're seeking a skilled litigator with strong technical knowledge and a collaborative approach. Essential Experience & Skills: Qualified solicitor / Litigation Executive / Proven experience in this area Solid understanding of the Road Traffic Act , RTA insurers, and Article 75 End-to-end claims handling experience, from assessment through to settlement Experience handling litigated motor claims (including costs and schedules) Proven ability to draft legal proceedings and manage cases through court Experience handling complex or high-value claims Strong organisational skills with the ability to manage competing priorities Excellent communication and stakeholder management skills Calm and resilient under pressure, with strong attention to detail Confident using case management systems and IT tools Who You Are You're more than just technically strong-you bring the mindset and behaviours that make teams succeed: Positive, professional, and solutions-focused A clear communicator who builds effective relationships Highly organised, with excellent time management Adaptable and proactive in a changing environment Committed to delivering high-quality outcomes every time Ready to Take the Next Step? If you're an experienced claims professional ready to take ownership, influence outcomes, and grow your litigation career within a leading firm-we'd love to hear from you. Apply now and make your impact with Keoghs. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
Claims Handler - Uninsured Loss Recoveries Liverpool / Hybrid Full-time 35 hours per week Join a Leading Insurance Law Firm Driving Results That Matter Keoghs LLP is one of the UK's leading insurance law firms-dynamic, forward-thinking, and dedicated to delivering exceptional outcomes for our clients. We're now looking for a talented and driven Claims Handler to join our Uninsured Loss Recovery (ULR) Team within our Corporate Risks division. If you thrive in a fast-paced legal environment, enjoy owning complex litigation caseloads, and want to make a real impact on recovery outcomes-this is your opportunity. What You'll Be Doing You'll take full ownership of litigated recovery claims, guiding cases from instruction through to resolution while maximising financial recovery for clients. Alongside managing your own caseload, you'll act as a technical referral point, supporting colleagues and strengthening team capability. Key Responsibilities: Review new instructions, identify technical issues, and set clear litigation strategies Manage a varied caseload, ensuring compliance with KPIs, SLAs, and court deadlines Conduct the full litigation process, including: Drafting legal documents (claim forms, directions questionnaires, witness statements) Issuing proceedings and monitoring court timetables Negotiating quantum and settlement outcomes Maintain accurate case records using our case management system Deliver high-quality work in line with audit standards Act as a peer review and sign-off point for litigation referrals Collaborate closely with colleagues to achieve team targets and contribute to a positive, high-performing culture What We're Looking For We're seeking a skilled litigator with strong technical knowledge and a collaborative approach. Essential Experience & Skills: Qualified solicitor / Litigation Executive / Proven experience in this area Solid understanding of the Road Traffic Act , RTA insurers, and Article 75 End-to-end claims handling experience, from assessment through to settlement Experience handling litigated motor claims (including costs and schedules) Proven ability to draft legal proceedings and manage cases through court Experience handling complex or high-value claims Strong organisational skills with the ability to manage competing priorities Excellent communication and stakeholder management skills Calm and resilient under pressure, with strong attention to detail Confident using case management systems and IT tools Who You Are You're more than just technically strong-you bring the mindset and behaviours that make teams succeed: Positive, professional, and solutions-focused A clear communicator who builds effective relationships Highly organised, with excellent time management Adaptable and proactive in a changing environment Committed to delivering high-quality outcomes every time Ready to Take the Next Step? If you're an experienced claims professional ready to take ownership, influence outcomes, and grow your litigation career within a leading firm-we'd love to hear from you. Apply now and make your impact with Keoghs. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical•Handle a caseload of SCT litigated claims.•Work with the Technical Manager to continuously improve best practice.•Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit.•Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.•To support and develop the technical expertise of the teams, including development of pre litigated handlers, handlers issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development.•Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.•Identify any training requirements and to feedback to the Technical Manager.• Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.•Manage individual file handlers on a performance improvement plan when relating to technical issues.•Continuously review suitability of workflows/processesoIdentify to the Technical ManageroAreas of risk and potential riskoEmerging trends / behavioursoAreas of avoidable litigation•Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver.•Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach.•Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions•Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager.•Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution.•Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary.•Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director.•To ensure compliance with the SRA Standards and RegulationsWorking HoursMonday-Friday 9am-5pm with 1 hour for lunch.This role is based in the Bolton office with hybrid working. Skills, Knowledge and Expertise •Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)•Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable).•Litigation experience is essential.•Previous experience of handling own caseload•A complete understanding of the claims process and delivery of client requirements including achieving KPIs.•Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.•Excellent listening and verbal communication skills.•Ability to anticipate problems and identify solutions.•A strong desire to invest in and develop others is required.•Experience in supervising, training others and / or mentoring.•Preparation for and attendance at client review meetings will be required from time to time•Close liaison with other teams and key stakeholders will be part of the role.•Good working knowledge of Excel and Powerpoint advantageous•Presentation skills - to include delivery of training •Calm under pressure with the ability to re-prioritise and delegate effectively when required.•Confident with ability to take initiative to innovate and adapt to changing situations.•Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.•Work effectively within the Keoghs Shared Values framework. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical•Handle a caseload of SCT litigated claims.•Work with the Technical Manager to continuously improve best practice.•Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit.•Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.•To support and develop the technical expertise of the teams, including development of pre litigated handlers, handlers issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development.•Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.•Identify any training requirements and to feedback to the Technical Manager.• Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.•Manage individual file handlers on a performance improvement plan when relating to technical issues.•Continuously review suitability of workflows/processesoIdentify to the Technical ManageroAreas of risk and potential riskoEmerging trends / behavioursoAreas of avoidable litigation•Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver.•Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach.•Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions•Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager.•Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution.•Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary.•Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director.•To ensure compliance with the SRA Standards and RegulationsWorking HoursMonday-Friday 9am-5pm with 1 hour for lunch.This role is based in the Bolton office with hybrid working. Skills, Knowledge and Expertise •Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)•Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable).•Litigation experience is essential.•Previous experience of handling own caseload•A complete understanding of the claims process and delivery of client requirements including achieving KPIs.•Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines.•Excellent listening and verbal communication skills.•Ability to anticipate problems and identify solutions.•A strong desire to invest in and develop others is required.•Experience in supervising, training others and / or mentoring.•Preparation for and attendance at client review meetings will be required from time to time•Close liaison with other teams and key stakeholders will be part of the role.•Good working knowledge of Excel and Powerpoint advantageous•Presentation skills - to include delivery of training •Calm under pressure with the ability to re-prioritise and delegate effectively when required.•Confident with ability to take initiative to innovate and adapt to changing situations.•Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met.•Work effectively within the Keoghs Shared Values framework. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have an exciting opportunity for talented insurance lawyers to join our Property Risks and Coverage Team. This role is based in Bolton. Flexible working is encouraged for the right candidates.Our cases require a collaborative approach and you will be part of a team handling liability and quantum claims, handling cases in your own right. This caseload involves acting for most of the leading UK insurers on issues ranging from impact damage, fires, escapes of water, escapes of oil, collision damage as well as boundary disputes, trespass and nuisance claims. Key Responsibilities The role has a particular focus on defended liability claims and the work will involve advising a number of well-known insurers directly on issues of liability, quantum in respect of claims as noted above. Key accountabilities for the role will include: • Reviewing documents and preparing reports• Dealing with disclosure• Reviewing witness and expert evidence• Conducting investigations• Instructing counsel and experts• Legal research• Drafting court documents generally• Attending conferences and trials with counsel• Dealing with routine correspondence• Liaising with lay and insurer clients• Engaging in settlement negotiations, including consideration and drafting of Part 36 offers• Preparing pre-action and interim applications• Preparing documents and bundles for trial• Assisting with ADR (including mediation)• Court appointments• Conducting advocacy by telephone and in person• Ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton Skills, Knowledge and Expertise Required/Essential Previous litigation experience Knowledge and understanding of the types of disputes handled by the department An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems Ability to record time and consider profitability/economics of claims Ability to work with fast pace litigation using initiative Degree level Education and/or Post graduate (preferably Law) Desirable Previous experience of dealing with property insurance claims Knowledge of property liability related issues, breach of contract, negligence, property, and subrogated claims. Required Soft Skills: Critical thinking Time management Ability to prioritise Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do. Keoghs values:We are connectedWe are DynamicWe are InnovativeWe succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have an exciting opportunity for talented insurance lawyers to join our Property Risks and Coverage Team. This role is based in Bolton. Flexible working is encouraged for the right candidates.Our cases require a collaborative approach and you will be part of a team handling liability and quantum claims, handling cases in your own right. This caseload involves acting for most of the leading UK insurers on issues ranging from impact damage, fires, escapes of water, escapes of oil, collision damage as well as boundary disputes, trespass and nuisance claims. Key Responsibilities The role has a particular focus on defended liability claims and the work will involve advising a number of well-known insurers directly on issues of liability, quantum in respect of claims as noted above. Key accountabilities for the role will include: • Reviewing documents and preparing reports• Dealing with disclosure• Reviewing witness and expert evidence• Conducting investigations• Instructing counsel and experts• Legal research• Drafting court documents generally• Attending conferences and trials with counsel• Dealing with routine correspondence• Liaising with lay and insurer clients• Engaging in settlement negotiations, including consideration and drafting of Part 36 offers• Preparing pre-action and interim applications• Preparing documents and bundles for trial• Assisting with ADR (including mediation)• Court appointments• Conducting advocacy by telephone and in person• Ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton Skills, Knowledge and Expertise Required/Essential Previous litigation experience Knowledge and understanding of the types of disputes handled by the department An ability to prioritise workload Ability to pay attention to detail Ability to work with case management systems Ability to record time and consider profitability/economics of claims Ability to work with fast pace litigation using initiative Degree level Education and/or Post graduate (preferably Law) Desirable Previous experience of dealing with property insurance claims Knowledge of property liability related issues, breach of contract, negligence, property, and subrogated claims. Required Soft Skills: Critical thinking Time management Ability to prioritise Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do. Keoghs values:We are connectedWe are DynamicWe are InnovativeWe succeed together Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key elements of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client.The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena.The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:• Bogus Passenger • Staged/Contrived • Fraudulent Exaggeration• Induced accidents• Low Speed Impact• Late Notification Claims• Credit Hire Fraud• MIB• Linked & Organised Crime Key Responsibilities It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. Responsibilities in case management include, but not limited to: Strategic Excellence • Detailed review and analysis of evidence throughout the life of the case• Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads • Adhering to all work type process stages • Identifying strategic litigation opportunities and complex cases when appropriate• Identifying client trends and any opportunities to raise profile with clients Client Excellence • Handling files in accordance with agreed client guidelines on a non-delegated basis• Ensuring maximum client satisfaction on each case• Ensuring accurate and timely completion of all client and internal MI• Achieving both client and internal KPIs Technical excellence • Reporting to Insurer client throughout the lifetime of the claim• Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy• Compliance with all procedural and investigative deadlines • Achieving, the best result in litigation - protecting the client's position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so• Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution• Delegating tasks as appropriate to assistants to take the case forward • Timely and accurate maintenance of all Case Management Systems from opening to closure• Adherence to file management policies• Complying with the SRA Standards & Regulations Financial Excellence • Be commercially aware, by working in an efficient and effective manner• Commercial awareness so as to retain profitability• Achieve financial targets• Ensure timely and accurate billing Cultural Excellence • Adhere to our Values Skills, Knowledge and Expertise •Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.) •Qualified solicitor / CILEX with necessary practice rights is desirable however not essential•Experience in handling linked and organised fraud is desirable however not essential•Experience of handling RTA pre-litigated and / or litigated case load •An understanding of insurance litigation practice and processes, together with indemnity principles •Knowledge of the litigation process / working knowledge of the CPR •Good advocacy skills •Good client care skills and evidence of working to client guidelines •High level of analytical skills •Excellent listening, verbal and written communication skills •Ability to prioritise work, keep to deadlines and work under pressure •Ability to anticipate problems and identify solutions •Experience of time recording and billing systems•Excellent IT Skills Required Soft Skills: • Client Care/Service• Organisation• Ability to prioritise and adaptability• Teamwork and collaboration• Oral and written communication• Interpersonal and social Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key elements of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client.The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena.The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim:• Bogus Passenger • Staged/Contrived • Fraudulent Exaggeration• Induced accidents• Low Speed Impact• Late Notification Claims• Credit Hire Fraud• MIB• Linked & Organised Crime Key Responsibilities It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. Responsibilities in case management include, but not limited to: Strategic Excellence • Detailed review and analysis of evidence throughout the life of the case• Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads • Adhering to all work type process stages • Identifying strategic litigation opportunities and complex cases when appropriate• Identifying client trends and any opportunities to raise profile with clients Client Excellence • Handling files in accordance with agreed client guidelines on a non-delegated basis• Ensuring maximum client satisfaction on each case• Ensuring accurate and timely completion of all client and internal MI• Achieving both client and internal KPIs Technical excellence • Reporting to Insurer client throughout the lifetime of the claim• Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy• Compliance with all procedural and investigative deadlines • Achieving, the best result in litigation - protecting the client's position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so• Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution• Delegating tasks as appropriate to assistants to take the case forward • Timely and accurate maintenance of all Case Management Systems from opening to closure• Adherence to file management policies• Complying with the SRA Standards & Regulations Financial Excellence • Be commercially aware, by working in an efficient and effective manner• Commercial awareness so as to retain profitability• Achieve financial targets• Ensure timely and accurate billing Cultural Excellence • Adhere to our Values Skills, Knowledge and Expertise •Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.) •Qualified solicitor / CILEX with necessary practice rights is desirable however not essential•Experience in handling linked and organised fraud is desirable however not essential•Experience of handling RTA pre-litigated and / or litigated case load •An understanding of insurance litigation practice and processes, together with indemnity principles •Knowledge of the litigation process / working knowledge of the CPR •Good advocacy skills •Good client care skills and evidence of working to client guidelines •High level of analytical skills •Excellent listening, verbal and written communication skills •Ability to prioritise work, keep to deadlines and work under pressure •Ability to anticipate problems and identify solutions •Experience of time recording and billing systems•Excellent IT Skills Required Soft Skills: • Client Care/Service• Organisation• Ability to prioritise and adaptability• Teamwork and collaboration• Oral and written communication• Interpersonal and social Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
To pursue the settlement of legal costs as soon as practicably possible on a range of Clinical Negligence claims. A Costs Negotiator should be able to proactively review cases; formulate an initial costs strategy and settlement parameters; provide comprehensive advice to clients; commence early telephone negotiations with opponents; and liaise, as required, with Insurers throughout the life of the file. The Costs Negotiator should be able to establish strong working relationships within the Costs team; the wider Keoghs business; and with our clients through use of excellent oral skills and succinct written communications. The Costs Negotiator will be expected to attain their Objectives as well as Client SLAs and KPIs. Support and mentoring with their Personal Development Plan will be provided to enable technical development and career progression. The Head of Costs is Howard Dean; Technical Director is Elaine Pitt; and Business Unit Director is Amanda Nuttall.This role is in the NHSR team managed by Kai-leigh Christopher with support from Lead Lawyer Claire Kewin. Key Responsibilities You will be responsible for your own caseload, progressing each file from receipt of papers from the Keoghs Motor & Casualty teams to resolution of costs. The role will include: Proactively reviewing cases to formulate an initial costs strategy and settlement parameter Preparing points of dispute and considering replies Identifying and documenting strengths and weaknesses of own case and opponent's costs claimed Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs Updating reports to clients of progress made in resolving costs claimed Dealing with correspondence and telephone calls received within SLAs Undertaking periodic reviews of files in line with client requirements Settlement of costs within agreed negotiation parameters Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person. Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy Delivery of agreed performance targets; Keoghs quality standards; and client's SLAs, KPIs and MI requirements Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives To ensure compliance with the SRA Standards & Regulations Working Hours 28 - 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton Office. Skills, Knowledge & Expertise 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload. Degree and/or LPC and/or ALCD Previous experience of client liaison - taking instructions and providing advice both verbally and in writing Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies. Good telephone negotiation skills An understanding of current cost case law and insurance litigation practice and process. Ability to use own initiative and make decisions Ability to plan and prioritise workloads and to remain calm under pressure Excellent listening and verbal communication skills Ability to act as part of a team Proficient IT skills in Microsoft packages Required Soft Skills: Personal Effectiveness Team commitment: Values others perspective Resilience: Demonstrates self-control Passion for growth and improvement: Systematically improves performance Embracing Change: Responds positively to change Client Care:Works to add value for the client Decision Making:Operates within formal authority Negotiation, Influence and Persuasion Commercial Insight:Considers some commercial implications Monitors own performance against objectives set by Team Leader Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
To pursue the settlement of legal costs as soon as practicably possible on a range of Clinical Negligence claims. A Costs Negotiator should be able to proactively review cases; formulate an initial costs strategy and settlement parameters; provide comprehensive advice to clients; commence early telephone negotiations with opponents; and liaise, as required, with Insurers throughout the life of the file. The Costs Negotiator should be able to establish strong working relationships within the Costs team; the wider Keoghs business; and with our clients through use of excellent oral skills and succinct written communications. The Costs Negotiator will be expected to attain their Objectives as well as Client SLAs and KPIs. Support and mentoring with their Personal Development Plan will be provided to enable technical development and career progression. The Head of Costs is Howard Dean; Technical Director is Elaine Pitt; and Business Unit Director is Amanda Nuttall.This role is in the NHSR team managed by Kai-leigh Christopher with support from Lead Lawyer Claire Kewin. Key Responsibilities You will be responsible for your own caseload, progressing each file from receipt of papers from the Keoghs Motor & Casualty teams to resolution of costs. The role will include: Proactively reviewing cases to formulate an initial costs strategy and settlement parameter Preparing points of dispute and considering replies Identifying and documenting strengths and weaknesses of own case and opponent's costs claimed Using the telephone to discuss; put forward meritorious arguments; and negotiate settlement of costs Updating reports to clients of progress made in resolving costs claimed Dealing with correspondence and telephone calls received within SLAs Undertaking periodic reviews of files in line with client requirements Settlement of costs within agreed negotiation parameters Instructing counsel and attending conferences; detailed assessment hearings; and mediations, remotely and in person. Attending court for application hearings; detailed assessment hearings and mediations remotely and in person to conduct own advocacy Delivery of agreed performance targets; Keoghs quality standards; and client's SLAs, KPIs and MI requirements Delegate assigned tasks to a Paralegal and be fully engaged in their development in terms of technical ability and achievement of objectives To ensure compliance with the SRA Standards & Regulations Working Hours 28 - 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton Office. Skills, Knowledge & Expertise 12 months experience as a minimum in a similar costs negotiator role, either for claimant or defendant, handling own caseload. Degree and/or LPC and/or ALCD Previous experience of client liaison - taking instructions and providing advice both verbally and in writing Experience of the Detailed Assessment process including preparing Points of Dispute and considering replies. Good telephone negotiation skills An understanding of current cost case law and insurance litigation practice and process. Ability to use own initiative and make decisions Ability to plan and prioritise workloads and to remain calm under pressure Excellent listening and verbal communication skills Ability to act as part of a team Proficient IT skills in Microsoft packages Required Soft Skills: Personal Effectiveness Team commitment: Values others perspective Resilience: Demonstrates self-control Passion for growth and improvement: Systematically improves performance Embracing Change: Responds positively to change Client Care:Works to add value for the client Decision Making:Operates within formal authority Negotiation, Influence and Persuasion Commercial Insight:Considers some commercial implications Monitors own performance against objectives set by Team Leader Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
We are growing our Keoghs Scotland's Abuse team in Glasgow and are looking for a Solicitor or Associate.This is a challenging, high-impact role advising a varied and interesting client base on complex and sensitive claims.You'll work with a dynamic, supportive team and engage with evolving legal issues. Ideal for those with Sheriff Court/Court of Session personal injury experience. This role offers real scope for career growth across wider legal fields. Why join us? Work on complex, high-profile cases Be part of a supportive and expert team Access to career development across broad legal disciplines Hybrid working and flexible arrangements A culture that values integrity,growth,and innovation Key Responsibilities Manage a caseload of pre-litigated and litigated abuse claims(Defender) Forensic review and analysis of documents,liability, quantum,and causation Drafting advice,court documents,and correspondence Preparing witness statements and instructions to experts and counsel Liaising with clients and conducting site visits Supporting Partners and contributing to team initiatives Engaging in business development through articles,blogs, presentations,and events Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is the Glasgow Office although we operate flexible working. Skills, Knowledge & Expertise Experience in sensitive and complex claims Sheriff Court appearances and instructing in the Court of Session Strong analytical and communication skills Ability to work independently and collaboratively Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
We are growing our Keoghs Scotland's Abuse team in Glasgow and are looking for a Solicitor or Associate.This is a challenging, high-impact role advising a varied and interesting client base on complex and sensitive claims.You'll work with a dynamic, supportive team and engage with evolving legal issues. Ideal for those with Sheriff Court/Court of Session personal injury experience. This role offers real scope for career growth across wider legal fields. Why join us? Work on complex, high-profile cases Be part of a supportive and expert team Access to career development across broad legal disciplines Hybrid working and flexible arrangements A culture that values integrity,growth,and innovation Key Responsibilities Manage a caseload of pre-litigated and litigated abuse claims(Defender) Forensic review and analysis of documents,liability, quantum,and causation Drafting advice,court documents,and correspondence Preparing witness statements and instructions to experts and counsel Liaising with clients and conducting site visits Supporting Partners and contributing to team initiatives Engaging in business development through articles,blogs, presentations,and events Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is the Glasgow Office although we operate flexible working. Skills, Knowledge & Expertise Experience in sensitive and complex claims Sheriff Court appearances and instructing in the Court of Session Strong analytical and communication skills Ability to work independently and collaboratively Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us. The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key elements of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client. The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim: Bogus Passenger Staged/Contrived Fraudulent Exaggeration Induced accidents Low Speed Impact Late Notification Claims Credit Hire Fraud MIB Linked & Organised Crime Key Responsibilities It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. Responsibilities in case management include, but not limited to: Strategic Excellence Detailed review and analysis of evidence throughout the life of the case Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads Adhering to all work type process stages Identifying strategic litigation opportunities and complex cases when appropriate Identifying client trends and any opportunities to raise profile with clients Client Excellence Handling files in accordance with agreed client guidelines on a non-delegated basis Ensuring maximum client satisfaction on each case Ensuring accurate and timely completion of all client and internal MI Achieving both client and internal KPIs Technical excellence Reporting to Insurer client throughout the lifetime of the claim Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy Compliance with all procedural and investigative deadlines Achieving, the best result in litigation - protecting the client's position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution Delegating tasks as appropriate to assistants to take the case forward Timely and accurate maintenance of all Case Management Systems from opening to closure Adherence to file management policies Complying with the SRA Standards & Regulations Financial Excellence Be commercially aware, by working in an efficient and effective manner Commercial awareness so as to retain profitability Achieve financial targets Ensure timely and accurate billing Working Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office.We are agile workers with attendance at our offices at least 1 day a week Skills, Knowledge and Expertise Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.) Qualified solicitor / CILEX with necessary practice rights is desirable however not essential Experience in handling linked and organised fraud is desirable however not essential Experience of handling RTA pre-litigated and / or litigated case load An understanding of insurance litigation practice and processes together with indemnity principles Knowledge of the litigation process / working knowledge of the CPR Good advocacy skills Good client care skills and evidence of working to client guidelines High level of analytical skills Excellent listening, verbal and written communication skills Ability to prioritise work, keep to deadlines and work under pressure Ability to anticipate problems and identify solutions Experience of time recording and billing systems Excellent IT Skills Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division in order to take the next step in their legal career. We have a great opportunity for an experienced, litigated File Handler to join our team. Whilst our counter-fraud team is the largest and longest-established in the UK, we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us. The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The successful candidate will work in close conjunction with the relevant Lead Lawyer so to achieve the best possible results in a commercially sound manner. The role requires both an ability to follow defined processes and a forensic and analytical approach to dealing with evidence. In addition, a high level of commercial awareness is essential. A key elements of this role is decision making, to be reached within a set timeframe in accordance with the case strategy and within the best interests of the client. The NDA File Handler will work with strategic foresight so to ensure all litigation and opportunities are taken in order to work towards shaping the future of the counter-fraud arena. The caseload will consist of a range of suspected fraudulent insurance claims consisting of the following types of claim: Bogus Passenger Staged/Contrived Fraudulent Exaggeration Induced accidents Low Speed Impact Late Notification Claims Credit Hire Fraud MIB Linked & Organised Crime Key Responsibilities It will be the responsibility of the NDA File Handler to run fraud cases from the point of litigation through to the resolution of the case. Responsibilities in case management include, but not limited to: Strategic Excellence Detailed review and analysis of evidence throughout the life of the case Setting and agreeing the case strategy on files with clients, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads Adhering to all work type process stages Identifying strategic litigation opportunities and complex cases when appropriate Identifying client trends and any opportunities to raise profile with clients Client Excellence Handling files in accordance with agreed client guidelines on a non-delegated basis Ensuring maximum client satisfaction on each case Ensuring accurate and timely completion of all client and internal MI Achieving both client and internal KPIs Technical excellence Reporting to Insurer client throughout the lifetime of the claim Liaising with all appropriate involvements on the case in order to carry out agreed investigations to meet the set strategy Compliance with all procedural and investigative deadlines Achieving, the best result in litigation - protecting the client's position in relation to proceedings, ensuring full compliance with the court timetable utilising procedural tactical advantages where possible. Undertaking advocacy where required and cost-effective to do so Dealing pro-actively and achieving the best results with the case investigations and strategy from receipt until point of resolution Delegating tasks as appropriate to assistants to take the case forward Timely and accurate maintenance of all Case Management Systems from opening to closure Adherence to file management policies Complying with the SRA Standards & Regulations Financial Excellence Be commercially aware, by working in an efficient and effective manner Commercial awareness so as to retain profitability Achieve financial targets Ensure timely and accurate billing Working Hours 35 hours per weekMonday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office.We are agile workers with attendance at our offices at least 1 day a week Skills, Knowledge and Expertise Experience in civil litigation claims handling / as a legal File Handler or suitably qualified (ILEX, LPC etc.) Qualified solicitor / CILEX with necessary practice rights is desirable however not essential Experience in handling linked and organised fraud is desirable however not essential Experience of handling RTA pre-litigated and / or litigated case load An understanding of insurance litigation practice and processes together with indemnity principles Knowledge of the litigation process / working knowledge of the CPR Good advocacy skills Good client care skills and evidence of working to client guidelines High level of analytical skills Excellent listening, verbal and written communication skills Ability to prioritise work, keep to deadlines and work under pressure Ability to anticipate problems and identify solutions Experience of time recording and billing systems Excellent IT Skills Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of small claims track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. This is an excellent opportunity for someone with RTA experience looking to begin in litigation and file handling. There will be development opportunities to move into fast track litigation and beyond. Key Accountabilities Reviewing files, noting and abiding by Client Guidelines Knowledge of litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Ensuring relevant tasks are delegated to the paralegals Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulation Adhere to the Keoghs Values This is a full time permanent role working 35 hours per week Monday to Friday. We operate a hybrid working model and you'll be asked to attend the office one day per week, remainder working from home. Experience, Skills and Qualifications Sound and practical experience of handling Small Claims Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Drafting of legal documents, including defences, applications, witness statements, Part 18 Questions Liaising with and drafting instructions to Counsel Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Excellent listening and verbal communication skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential Ability to: Work as part of a Team Use own initiative Plan and prioritise workloads, and effectively use delegation Remain clam under pressure Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of small claims track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. This is an excellent opportunity for someone with RTA experience looking to begin in litigation and file handling. There will be development opportunities to move into fast track litigation and beyond. Key Accountabilities Reviewing files, noting and abiding by Client Guidelines Knowledge of litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Ensuring relevant tasks are delegated to the paralegals Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulation Adhere to the Keoghs Values This is a full time permanent role working 35 hours per week Monday to Friday. We operate a hybrid working model and you'll be asked to attend the office one day per week, remainder working from home. Experience, Skills and Qualifications Sound and practical experience of handling Small Claims Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Drafting of legal documents, including defences, applications, witness statements, Part 18 Questions Liaising with and drafting instructions to Counsel Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Excellent listening and verbal communication skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential Ability to: Work as part of a Team Use own initiative Plan and prioritise workloads, and effectively use delegation Remain clam under pressure Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Solicitor - Large Loss Personal Injury Location: London Southampton Bristol Leeds Birmingham Bolton Manchester Contract: Permanent Working Pattern: Hybrid (minimum 1 day in office) We have an exciting opportunity for a Solicitor to join our Complex Injury Claims Team , handling high-value large loss personal injury claims . You will support a Lead Lawyer on catastrophic injury matters exceeding £1m , while also managing your own caseload of multi-track Employer Liability (EL), Public Liability (PL), and Road Traffic Accident (RTA) valued up to £1m. This is a fantastic role for a solicitor looking to develop their expertise in complex, high-value litigation within a supportive and highly experienced team. Key Responsibilities Manage a caseload of complex multi-track injury claims (typically up to £1m) Assist on catastrophic injury claims exceeding £1m Advise insurer clients on liability, indemnity and quantum Draft key legal documents including defences and counter-schedules Analyse complex medical and liability evidence Work closely with clients, counsel and medical experts Attend mediations, JSMs, client meetings and site visits What we're looking for Qualified Solicitor Experience handling defendant personal injury claims Experience managing multi-track / higher value claims (minimum £500K) Strong understanding of litigation practice and Civil Procedure Rules Excellent analytical and organisational skills ? Desirable: Group litigation or claims against the police experience. Job Benefits What We Offer Competitive salary Hybrid working 25 days holiday + bank holidays (with buy/sell options) Private medical insurance Critical illness cover Health cash plan Employer pension contribution Cycle to Work, Tech Scheme & Season Ticket Loan Gym Flex membership Join a firm where innovation, collaboration and development are at the heart of everything we do. Interested? Apply now or get in touch for an informal conversation.
Aug 19, 2026
Full time
Solicitor - Large Loss Personal Injury Location: London Southampton Bristol Leeds Birmingham Bolton Manchester Contract: Permanent Working Pattern: Hybrid (minimum 1 day in office) We have an exciting opportunity for a Solicitor to join our Complex Injury Claims Team , handling high-value large loss personal injury claims . You will support a Lead Lawyer on catastrophic injury matters exceeding £1m , while also managing your own caseload of multi-track Employer Liability (EL), Public Liability (PL), and Road Traffic Accident (RTA) valued up to £1m. This is a fantastic role for a solicitor looking to develop their expertise in complex, high-value litigation within a supportive and highly experienced team. Key Responsibilities Manage a caseload of complex multi-track injury claims (typically up to £1m) Assist on catastrophic injury claims exceeding £1m Advise insurer clients on liability, indemnity and quantum Draft key legal documents including defences and counter-schedules Analyse complex medical and liability evidence Work closely with clients, counsel and medical experts Attend mediations, JSMs, client meetings and site visits What we're looking for Qualified Solicitor Experience handling defendant personal injury claims Experience managing multi-track / higher value claims (minimum £500K) Strong understanding of litigation practice and Civil Procedure Rules Excellent analytical and organisational skills ? Desirable: Group litigation or claims against the police experience. Job Benefits What We Offer Competitive salary Hybrid working 25 days holiday + bank holidays (with buy/sell options) Private medical insurance Critical illness cover Health cash plan Employer pension contribution Cycle to Work, Tech Scheme & Season Ticket Loan Gym Flex membership Join a firm where innovation, collaboration and development are at the heart of everything we do. Interested? Apply now or get in touch for an informal conversation.
Keoghs LLP, a leading insurance law firm in the UK, is seeking a talented insurance lawyer to join our dynamic Property Risks and Coverage Team. With a flexible location policy and the opportunity for hybrid working, this is an exciting opportunity for the right candidate to make a real impact. We do, however, require a minimum of one day per week in the office. As part of our team, you'll collaborate on large and complex cases, tackling some of the most significant property damage and insurance coverage claims in the UK. Your role will involve handling your own caseload while supporting a lead lawyer on high-value cases often exceeding £1 million. You'll also participate in delivering training seminars and workshops to various insurer clients, contributing to client development, and preparing and presenting seminars on technical legal issues. If you're ready to take on challenging and rewarding work in a supportive and innovative environment, we'd love to hear from you! Key Responsibilities Case Management: Independently handle a caseload from start to finish. When assisting a Large and Complex Lead Lawyer, tasks will include: Reviewing documents and preparing draft advices to clients. Crafting bespoke coverage advices. Supporting all aspects of the litigation process. Analyzing issues of coverage, liability, quantum, and strategy. Conducting thorough investigations. Preparing first draft instructions to counsel and experts. Performing legal research and document searches. Attending client meetings, strategy discussions, and conferences for note-taking and follow-up Ensuring compliance with SRA Standards & Regulations. For Cases Managed Independently: Handle all aspects of case management. Draft applications and court proceedings. Engage in settlement negotiations, roundtable discussions, and ADR. Note: The above is not an exhaustive list and other tasks may be delegated as required. Working Hours 35 hours per week, Monday - Friday, 9am - 5pm, with 1 unpaid hour for lunch. Primary location is London, with additional hours as needed to meet client and court obligations. Skills, Knowledge and Expertise Essential Qualifications and Experience: Legal Qualification: Solicitor/FILEX Experience: Previous defendant property insurance litigation experience Knowledge: Thorough understanding of disputes and claims handled by the department and our insurer client Technical Expertise: Familiarity with product liability, breach of contract, negligence, property law, and insurance coverage issues Desirable: Customer Relations: Experience dealing with challenging customers Required Soft Skills: Prioritization: Strong ability to manage and prioritize workload effectively Attention to Detail: Keen eye for detail in all tasks Technical Proficiency: Comfortable working with case management systems Communication: Excellent interpersonal skills for liaising with senior claims handlers and managing major litigation Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 19, 2026
Full time
Keoghs LLP, a leading insurance law firm in the UK, is seeking a talented insurance lawyer to join our dynamic Property Risks and Coverage Team. With a flexible location policy and the opportunity for hybrid working, this is an exciting opportunity for the right candidate to make a real impact. We do, however, require a minimum of one day per week in the office. As part of our team, you'll collaborate on large and complex cases, tackling some of the most significant property damage and insurance coverage claims in the UK. Your role will involve handling your own caseload while supporting a lead lawyer on high-value cases often exceeding £1 million. You'll also participate in delivering training seminars and workshops to various insurer clients, contributing to client development, and preparing and presenting seminars on technical legal issues. If you're ready to take on challenging and rewarding work in a supportive and innovative environment, we'd love to hear from you! Key Responsibilities Case Management: Independently handle a caseload from start to finish. When assisting a Large and Complex Lead Lawyer, tasks will include: Reviewing documents and preparing draft advices to clients. Crafting bespoke coverage advices. Supporting all aspects of the litigation process. Analyzing issues of coverage, liability, quantum, and strategy. Conducting thorough investigations. Preparing first draft instructions to counsel and experts. Performing legal research and document searches. Attending client meetings, strategy discussions, and conferences for note-taking and follow-up Ensuring compliance with SRA Standards & Regulations. For Cases Managed Independently: Handle all aspects of case management. Draft applications and court proceedings. Engage in settlement negotiations, roundtable discussions, and ADR. Note: The above is not an exhaustive list and other tasks may be delegated as required. Working Hours 35 hours per week, Monday - Friday, 9am - 5pm, with 1 unpaid hour for lunch. Primary location is London, with additional hours as needed to meet client and court obligations. Skills, Knowledge and Expertise Essential Qualifications and Experience: Legal Qualification: Solicitor/FILEX Experience: Previous defendant property insurance litigation experience Knowledge: Thorough understanding of disputes and claims handled by the department and our insurer client Technical Expertise: Familiarity with product liability, breach of contract, negligence, property law, and insurance coverage issues Desirable: Customer Relations: Experience dealing with challenging customers Required Soft Skills: Prioritization: Strong ability to manage and prioritize workload effectively Attention to Detail: Keen eye for detail in all tasks Technical Proficiency: Comfortable working with case management systems Communication: Excellent interpersonal skills for liaising with senior claims handlers and managing major litigation Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Assistant Lawyer / Solicitor - Regulatory, Health & Safety, Motor Leeds Salary: Competitive - discussed at application stage About the Role: We're looking for a motivated and detail-oriented Assistant Lawyer / Solicitor to join our specialist crime and regulatory team in Leeds. Working closely with Lead Lawyer David Chant , you'll play a key role in handling complex health & safety, and serious motor matters -often from the very outset of an incident through to resolution. This is an exciting opportunity for a lawyer who enjoys both technical legal work and client interaction , and who is passionate about delivering high-quality legal solutions while building strong, trusted client relationships. Why Join Us? Work alongside a highly respected Lead Lawyer on complex cases Gain hands-on experience from day one Build expertise in a specialist and growing area of law Be part of a supportive, team-oriented culture Opportunity to develop client relationships through training and mentoring delivery What You'll Be Doing In this varied and hands-on role, you will: Analyse prosecution evidence and assess its implications for clients Draft witness statements and review client evidence Collate, organise, and summarise case materials for senior lawyers Liaise with courts, coroners, regulators (HSE, CQC, Police) and external experts Prepare and serve defence case statements, sentencing and mitigation bundles Draft submissions and support case strategy development Attend interviews under caution, inquests, and trials alongside Counsel Conduct legal and regulatory research (including HSE guidelines) Review medical records, post-mortem reports, transcripts and CCTV evidence Coordinate meetings, site visits, and expert appointments Support clients sensitively in often challenging and high-pressure situations What we're looking for: We're looking for someone who is: ? A qualified Solicitor with NQ - 4 years PQE in ideally one or more of the following specialisms: Health & Safety Regulatory Inquests Traffic Commissioner Serious Motor ? Highly organised with the ability to manage competing priorities ? Detail-focused and confident working with case management systems ? A strong communicator, able to build rapport with clients and stakeholders at all levels ? Calm, resilient and professional under pressure ? A collaborative team player with a proactive, flexible approach ? Sensitive and empathetic in dealing with clients facing difficult circumstances ? Confident in your written work, research, and IT skills Interested? If you're looking for a challenging and rewarding role where you can develop your legal career in a specialist field, we'd love to hear from you. Apply now or message us directly for a confidential chat. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 18, 2026
Full time
Assistant Lawyer / Solicitor - Regulatory, Health & Safety, Motor Leeds Salary: Competitive - discussed at application stage About the Role: We're looking for a motivated and detail-oriented Assistant Lawyer / Solicitor to join our specialist crime and regulatory team in Leeds. Working closely with Lead Lawyer David Chant , you'll play a key role in handling complex health & safety, and serious motor matters -often from the very outset of an incident through to resolution. This is an exciting opportunity for a lawyer who enjoys both technical legal work and client interaction , and who is passionate about delivering high-quality legal solutions while building strong, trusted client relationships. Why Join Us? Work alongside a highly respected Lead Lawyer on complex cases Gain hands-on experience from day one Build expertise in a specialist and growing area of law Be part of a supportive, team-oriented culture Opportunity to develop client relationships through training and mentoring delivery What You'll Be Doing In this varied and hands-on role, you will: Analyse prosecution evidence and assess its implications for clients Draft witness statements and review client evidence Collate, organise, and summarise case materials for senior lawyers Liaise with courts, coroners, regulators (HSE, CQC, Police) and external experts Prepare and serve defence case statements, sentencing and mitigation bundles Draft submissions and support case strategy development Attend interviews under caution, inquests, and trials alongside Counsel Conduct legal and regulatory research (including HSE guidelines) Review medical records, post-mortem reports, transcripts and CCTV evidence Coordinate meetings, site visits, and expert appointments Support clients sensitively in often challenging and high-pressure situations What we're looking for: We're looking for someone who is: ? A qualified Solicitor with NQ - 4 years PQE in ideally one or more of the following specialisms: Health & Safety Regulatory Inquests Traffic Commissioner Serious Motor ? Highly organised with the ability to manage competing priorities ? Detail-focused and confident working with case management systems ? A strong communicator, able to build rapport with clients and stakeholders at all levels ? Calm, resilient and professional under pressure ? A collaborative team player with a proactive, flexible approach ? Sensitive and empathetic in dealing with clients facing difficult circumstances ? Confident in your written work, research, and IT skills Interested? If you're looking for a challenging and rewarding role where you can develop your legal career in a specialist field, we'd love to hear from you. Apply now or message us directly for a confidential chat. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection ( Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
This role provides an opportunity to develop a technical leadership role, leading an Organised Fraud -focused virtual team of counter-fraud lawyers. You will be acting as the lead handler for specific Linked and Organised Operations; your responsibilities will involve coordinating robust and technical strategies across each Operation whilst working with our Clients and handling team to ensure your strategies are delivered. Working closely with the Head of Linked and Organised, the Counter-Fraud Strategy Director & Technical Manager, you will handle a caseload of Operations and complex counter-fraud cases. You will have direct technical responsibility for a team of counter-fraud handlers and assistants. You will be responsible for the technical quality of the work produced by your team, providing mentoring and training and undertaking any supervision and peer reviews required. Aside from technical excellence and attracting work, a key part of the role is the leadership, motivation, engagement and technical development of those team members. The role also includes the need to interface with sophisticated senior claims handlers at long-standing insurance clients and responsibility for enhancing and developing Keoghs profile as well as your own as you work towards attracting more work in your own right. Having established strong relationships with existing counter-fraud clients, you will continue to attract work in order to grow and develop your team. You will also need to work with key industry stakeholders such as regulators, fraud prevention groups and Counsel to coordinate fraud detection, prevention and disruption on your operations. Key Responsibilities Key Accountabilities: Strategic excellence: Ensure that all linked & organised and KYO strategies in your control are technically and commercially sound, effectively deployed and provide innovative and market-leading outcomes for our clients. Devising and implementing case strategies, ensuring compliance with any KYO or generic strategies, being responsible to strategic and technical leads for the deployment of those strategies. Thorough consideration of evidence throughout the life of the case, considering the impact on case strategy. Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral. Technical Excellence: Supervision and peer review of all handlers in your team. Make full use of the firm's Case Management System in progressing files from receipt to closure. Delegate appropriate work to team members and ensuring assistants have enough of the appropriate work to achieve chargeable hours targets. Improve kick out rates To ensure compliance with the SRA Code of Conduct 2011 Client excellence: Building and developing partnerships with clients to deliver their strategic goals Ensuring maximum customer satisfaction on all cases dealt with in your team Ensuring compliance with all internal and client SLA's Ensuring accurate and timely completion of all client and internal MI Achieve both client and internal KPIs Improve kick out rates Working with the Quality Lead and Client PCC to Investigate, establish root cause and implementing solutions for client complaints Leadership: Leadership, motivation, engagement and technical development of the team to ensure achievement of objectives Taking responsibility for identifying any issues which arise around wellbeing or performance and addressing those issues with support from the Team Leader Regular communication with the team, including but not limited to setting objectives and personal development plans, checking in monthly to confirm they are on track both in terms of performance and technical progress, ongoing conversations and performance reviews As you grow and develop your team, contributing to the recruitment and probation process Financial and cultural excellence: Achieve objectives and financial targets Adhere to Davies Values Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights High level of experience of handling non-delegated counter-fraud cases, with an agreed handling authority matching the requirement of the work Ability to analyse trends and devise and implement strategies designed to deliver market-leading results Experience of supervising others, with a strong track record of progressing supervisees. Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Excellent inter-personal and client care skills and experience of building relationships with clients Excellent IT skills Ability to prioritise work, keep to deadlines and work under pressure Ability to win the trust and confidence of others Ability to make decisions Ability to maintain concentration and pay attention to detail Driven to achieve with a track record of achieving all objectives Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 18, 2026
Full time
This role provides an opportunity to develop a technical leadership role, leading an Organised Fraud -focused virtual team of counter-fraud lawyers. You will be acting as the lead handler for specific Linked and Organised Operations; your responsibilities will involve coordinating robust and technical strategies across each Operation whilst working with our Clients and handling team to ensure your strategies are delivered. Working closely with the Head of Linked and Organised, the Counter-Fraud Strategy Director & Technical Manager, you will handle a caseload of Operations and complex counter-fraud cases. You will have direct technical responsibility for a team of counter-fraud handlers and assistants. You will be responsible for the technical quality of the work produced by your team, providing mentoring and training and undertaking any supervision and peer reviews required. Aside from technical excellence and attracting work, a key part of the role is the leadership, motivation, engagement and technical development of those team members. The role also includes the need to interface with sophisticated senior claims handlers at long-standing insurance clients and responsibility for enhancing and developing Keoghs profile as well as your own as you work towards attracting more work in your own right. Having established strong relationships with existing counter-fraud clients, you will continue to attract work in order to grow and develop your team. You will also need to work with key industry stakeholders such as regulators, fraud prevention groups and Counsel to coordinate fraud detection, prevention and disruption on your operations. Key Responsibilities Key Accountabilities: Strategic excellence: Ensure that all linked & organised and KYO strategies in your control are technically and commercially sound, effectively deployed and provide innovative and market-leading outcomes for our clients. Devising and implementing case strategies, ensuring compliance with any KYO or generic strategies, being responsible to strategic and technical leads for the deployment of those strategies. Thorough consideration of evidence throughout the life of the case, considering the impact on case strategy. Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral. Technical Excellence: Supervision and peer review of all handlers in your team. Make full use of the firm's Case Management System in progressing files from receipt to closure. Delegate appropriate work to team members and ensuring assistants have enough of the appropriate work to achieve chargeable hours targets. Improve kick out rates To ensure compliance with the SRA Code of Conduct 2011 Client excellence: Building and developing partnerships with clients to deliver their strategic goals Ensuring maximum customer satisfaction on all cases dealt with in your team Ensuring compliance with all internal and client SLA's Ensuring accurate and timely completion of all client and internal MI Achieve both client and internal KPIs Improve kick out rates Working with the Quality Lead and Client PCC to Investigate, establish root cause and implementing solutions for client complaints Leadership: Leadership, motivation, engagement and technical development of the team to ensure achievement of objectives Taking responsibility for identifying any issues which arise around wellbeing or performance and addressing those issues with support from the Team Leader Regular communication with the team, including but not limited to setting objectives and personal development plans, checking in monthly to confirm they are on track both in terms of performance and technical progress, ongoing conversations and performance reviews As you grow and develop your team, contributing to the recruitment and probation process Financial and cultural excellence: Achieve objectives and financial targets Adhere to Davies Values Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights High level of experience of handling non-delegated counter-fraud cases, with an agreed handling authority matching the requirement of the work Ability to analyse trends and devise and implement strategies designed to deliver market-leading results Experience of supervising others, with a strong track record of progressing supervisees. Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Excellent inter-personal and client care skills and experience of building relationships with clients Excellent IT skills Ability to prioritise work, keep to deadlines and work under pressure Ability to win the trust and confidence of others Ability to make decisions Ability to maintain concentration and pay attention to detail Driven to achieve with a track record of achieving all objectives Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
The purpose of this role is to support the delivery of technical excellence in Legacy by undertaking technical audits and providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers. The auditor will do that by undertaking audits within the unit in order to: Assess file handling performance against, and in line with, internal technical standards. Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills. Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others) Identify and assess areas of financial leakage or other risks for the business Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required Contribute to the continual development and improvement of Legacy's technical performance levels by Identifying common trends within audit findings Recommending and where appropriate contributing to training and upskilling of individuals Providing constructive feedback and mentoring to individuals or teams Identifying quality issues and providing technical input into the incident reporting process Key Responsibilities Generic Familiarity with client guidelines and required service level agreements To ensure compliance with client SLA's Attention to detail Identification of incorrect actions taken on files Trend analysis Writing reports Technical Reviewing documents and assessment of evidence in Military Deafness NIHL Claims Identification and assessment of strategy in Military Deafness Claims Identification and assessment of required investigative actions Reserving of NIHL Claims - to include Ogden Skills, Knowledge & Expertise Has an understanding of NIHL Claims (experience of military deafness claims is not essential) Has experience of running a NIHL caseload Clear and effective communicator Ability to write reports Ability to work under pressure and to target Ability to self-organise and self-prioritise Ability to maintain concentration and pay attention to detail Ability to remain calm under pressure Ability to remain fair and objective at all times Good level of IT skills In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity.Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets After successfully completing probation
Aug 17, 2026
Full time
The purpose of this role is to support the delivery of technical excellence in Legacy by undertaking technical audits and providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers. The auditor will do that by undertaking audits within the unit in order to: Assess file handling performance against, and in line with, internal technical standards. Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills. Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others) Identify and assess areas of financial leakage or other risks for the business Identify and communicate (orally and in written report format) clear and constructive feedback and recommendations for remedial actions arising from your audit Prepare timely (oral and written) reports to Technical Director/Operations Director on the audit findings of individual, teams and unit performance along with recommendations within a clear and appropriate action plan to enhance the technical ability of the team and/or remedial action required Contribute to the continual development and improvement of Legacy's technical performance levels by Identifying common trends within audit findings Recommending and where appropriate contributing to training and upskilling of individuals Providing constructive feedback and mentoring to individuals or teams Identifying quality issues and providing technical input into the incident reporting process Key Responsibilities Generic Familiarity with client guidelines and required service level agreements To ensure compliance with client SLA's Attention to detail Identification of incorrect actions taken on files Trend analysis Writing reports Technical Reviewing documents and assessment of evidence in Military Deafness NIHL Claims Identification and assessment of strategy in Military Deafness Claims Identification and assessment of required investigative actions Reserving of NIHL Claims - to include Ogden Skills, Knowledge & Expertise Has an understanding of NIHL Claims (experience of military deafness claims is not essential) Has experience of running a NIHL caseload Clear and effective communicator Ability to write reports Ability to work under pressure and to target Ability to self-organise and self-prioritise Ability to maintain concentration and pay attention to detail Ability to remain calm under pressure Ability to remain fair and objective at all times Good level of IT skills In order to support the delivery of technical excellence in Legacy, the ability to provide constructive feedback and engage in effective communication with sensitivity is absolutely key. Excellent soft skills are required to ensure the teams see the process as a development opportunity.Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets After successfully completing probation
Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Aug 17, 2026
Full time
Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
