Senior Customer Service Manager Harlow Salary: £58,000 to £68,000, negotiable Term: 12 month FTC Hybrid, 2 days a week from home RecruitAbility is looking for an experienced customer service leader to run an established team supporting customers who shop online and in stores. The Contact Centre Manager will report to you, and you will have overall responsibility for day-to-day service levels, as well as work with key stakeholders across the business to resolve issues affecting customers. This could suit an experienced head of function or a Customer Service Manager or Contact Centre Manager ready for a step up. The role of Senior Customer Service Manager Lead and support an experienced customer service team. Oversee service levels and take ownership of escalated customer issues. Use customer feedback and performance data to identify where service can improve. Manage team resources and work with other departments to resolve operational problems. Keep senior stakeholders informed and support changes to systems and processes. To be successful in the role of Senior Customer Service Manager You'll have experience managing a customer service or contact centre team, ideally with experience of both e-commerce and physical retail. You'll be an organised, approachable manager who can get up to speed quickly and give an established team clear direction. You'll be comfortable interpreting service data, presenting findings and working with colleagues across different departments. You will have experience in change management, with a strong tech lean. The salary and package for the Senior Customer Service Manager role Basic salary of £58,000 to £68,000, negotiable. Hybrid working with three days in the office and two days working remotely. Full-time, 12-month fixed-term contract. Please apply online or call (phone number removed) for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
Nov 11, 2026
Full time
Senior Customer Service Manager Harlow Salary: £58,000 to £68,000, negotiable Term: 12 month FTC Hybrid, 2 days a week from home RecruitAbility is looking for an experienced customer service leader to run an established team supporting customers who shop online and in stores. The Contact Centre Manager will report to you, and you will have overall responsibility for day-to-day service levels, as well as work with key stakeholders across the business to resolve issues affecting customers. This could suit an experienced head of function or a Customer Service Manager or Contact Centre Manager ready for a step up. The role of Senior Customer Service Manager Lead and support an experienced customer service team. Oversee service levels and take ownership of escalated customer issues. Use customer feedback and performance data to identify where service can improve. Manage team resources and work with other departments to resolve operational problems. Keep senior stakeholders informed and support changes to systems and processes. To be successful in the role of Senior Customer Service Manager You'll have experience managing a customer service or contact centre team, ideally with experience of both e-commerce and physical retail. You'll be an organised, approachable manager who can get up to speed quickly and give an established team clear direction. You'll be comfortable interpreting service data, presenting findings and working with colleagues across different departments. You will have experience in change management, with a strong tech lean. The salary and package for the Senior Customer Service Manager role Basic salary of £58,000 to £68,000, negotiable. Hybrid working with three days in the office and two days working remotely. Full-time, 12-month fixed-term contract. Please apply online or call (phone number removed) for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
Job Title: Senior Bookkeeper Salary: £30,000 - £35,000 per annum Location: Bishop's Stortford Contract Type: Permanent, Full Time Are you a qualified bookkeeper who enjoys looking after clients and taking ownership of your work? RecruitAbility is recruiting for an accountancy practice where you'll manage your own client portfolio, build relationships and support junior colleagues. Working in the office and at client premises, you'll have varied responsibilities and the opportunity to contribute ideas to the team. The role of Senior Bookkeeper: Manage a portfolio of clients, delivering bookkeeping, VAT returns and Making Tax Digital requirements. Prepare management accounts and year-end trial balances. Process client payroll, including PAYE, pensions and Construction Industry Scheme requirements. Build client relationships, answering queries and explaining financial information clearly. Support new client onboarding and help ensure an organised handover of records. Guide junior colleagues and contribute to improvements in working processes. Visit client premises and attend occasional local business networking events. To be considered for the role of Senior Bookkeeper: Hold an ICB, AAT or equivalent qualification. Have at least five years' relevant experience within a UK accountancy practice or industry. Be confident using cloud accounting software such as Xero, QuickBooks, Sage and FreeAgent. Have strong communication skills and a helpful, professional approach to clients. Be organised, reliable and comfortable managing your workload independently. Enjoy sharing your knowledge and supporting junior colleagues. Be comfortable working at client premises and attending occasional networking events. Salary and benefits for the role of Senior Bookkeeper: £30,000 - £35,000 per annum. Permanent, full-time position. 20 days' holiday plus bank holidays. An additional day off on your birthday. Healthcare after successful completion of probation. Statutory pension after three months. Working from the Bishop's Stortford office and at client premises. To apply for this Senior Bookkeeper position, please submit your CV outlining your relevant experience. RecruitAbility Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. RecruitAbility Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to RecruitAbility. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 11, 2026
Full time
Job Title: Senior Bookkeeper Salary: £30,000 - £35,000 per annum Location: Bishop's Stortford Contract Type: Permanent, Full Time Are you a qualified bookkeeper who enjoys looking after clients and taking ownership of your work? RecruitAbility is recruiting for an accountancy practice where you'll manage your own client portfolio, build relationships and support junior colleagues. Working in the office and at client premises, you'll have varied responsibilities and the opportunity to contribute ideas to the team. The role of Senior Bookkeeper: Manage a portfolio of clients, delivering bookkeeping, VAT returns and Making Tax Digital requirements. Prepare management accounts and year-end trial balances. Process client payroll, including PAYE, pensions and Construction Industry Scheme requirements. Build client relationships, answering queries and explaining financial information clearly. Support new client onboarding and help ensure an organised handover of records. Guide junior colleagues and contribute to improvements in working processes. Visit client premises and attend occasional local business networking events. To be considered for the role of Senior Bookkeeper: Hold an ICB, AAT or equivalent qualification. Have at least five years' relevant experience within a UK accountancy practice or industry. Be confident using cloud accounting software such as Xero, QuickBooks, Sage and FreeAgent. Have strong communication skills and a helpful, professional approach to clients. Be organised, reliable and comfortable managing your workload independently. Enjoy sharing your knowledge and supporting junior colleagues. Be comfortable working at client premises and attending occasional networking events. Salary and benefits for the role of Senior Bookkeeper: £30,000 - £35,000 per annum. Permanent, full-time position. 20 days' holiday plus bank holidays. An additional day off on your birthday. Healthcare after successful completion of probation. Statutory pension after three months. Working from the Bishop's Stortford office and at client premises. To apply for this Senior Bookkeeper position, please submit your CV outlining your relevant experience. RecruitAbility Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. RecruitAbility Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to RecruitAbility. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Qualified Accountant Salary: £55,000 - £65,000 per annum (full-time equivalent) Location: Stansted - Hybrid Contract Type: Permanent, Part Time Are you a fully qualified accountant looking for varied client work alongside flexible part-time hours? RecruitAbility is recruiting for an accountancy practice where you'll help business owners understand their finances and plan ahead. With predominantly home-based working and school-friendly hours considered, this role offers scope to use your experience around other commitments. The role of Qualified Accountant: Prepare and review accounts and financial reports. Produce management accounts, budgets and cash flow forecasts. Build client relationships and attend meetings to discuss financial performance and future plans. Explain financial information clearly, helping business owners make informed decisions. Resolve accounting queries and support improvements to clients' financial processes. Work with colleagues using Xero, QuickBooks and Sage to deliver an accurate, responsive service. To be considered for the role of Qualified Accountant: Be a fully qualified accountant; ACA or ACCA qualifications are preferred. Have experience working within an accountancy practice. Be confident working independently, managing priorities and taking responsibility for your work. Bring strong communication skills and a personable approach to supporting clients. Demonstrate attention to detail and an interest in helping businesses develop. Excellent spoken and written English, with the ability to explain financial information clearly and confidently to clients. Have experience using accounting software; familiarity with Xero, QuickBooks or Sage would be an advantage. Hold a driving licence and have access to a car for travelling to the office and client meetings. Salary and benefits for the role of Qualified Accountant: £55,000 - £65,000 per annum full-time equivalent, with actual pay reflecting agreed part-time hours. Permanent position, initially approximately 21 hours per week. Flexible working patterns, with school-friendly hours considered. Hybrid working, with Tuesdays in the office and the remaining hours worked from home. Usual office hours of 8.30am-4pm, with flexibility over your agreed schedule. 20 days' annual leave plus bank holidays, adjusted to your part-time working pattern. An additional day's annual leave for each completed year of service, up to five extra days, adjusted to your part-time working pattern. Statutory pension after three months. Free parking. A supportive team, with the opportunity to develop your role and increase your hours as the business grows. If you're looking to bring your practice experience to a flexible, client-focused Qualified Accountant role, please apply with your CV. RecruitAbility Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. RecruitAbility Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to RecruitAbility. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 09, 2026
Full time
Job Title: Qualified Accountant Salary: £55,000 - £65,000 per annum (full-time equivalent) Location: Stansted - Hybrid Contract Type: Permanent, Part Time Are you a fully qualified accountant looking for varied client work alongside flexible part-time hours? RecruitAbility is recruiting for an accountancy practice where you'll help business owners understand their finances and plan ahead. With predominantly home-based working and school-friendly hours considered, this role offers scope to use your experience around other commitments. The role of Qualified Accountant: Prepare and review accounts and financial reports. Produce management accounts, budgets and cash flow forecasts. Build client relationships and attend meetings to discuss financial performance and future plans. Explain financial information clearly, helping business owners make informed decisions. Resolve accounting queries and support improvements to clients' financial processes. Work with colleagues using Xero, QuickBooks and Sage to deliver an accurate, responsive service. To be considered for the role of Qualified Accountant: Be a fully qualified accountant; ACA or ACCA qualifications are preferred. Have experience working within an accountancy practice. Be confident working independently, managing priorities and taking responsibility for your work. Bring strong communication skills and a personable approach to supporting clients. Demonstrate attention to detail and an interest in helping businesses develop. Excellent spoken and written English, with the ability to explain financial information clearly and confidently to clients. Have experience using accounting software; familiarity with Xero, QuickBooks or Sage would be an advantage. Hold a driving licence and have access to a car for travelling to the office and client meetings. Salary and benefits for the role of Qualified Accountant: £55,000 - £65,000 per annum full-time equivalent, with actual pay reflecting agreed part-time hours. Permanent position, initially approximately 21 hours per week. Flexible working patterns, with school-friendly hours considered. Hybrid working, with Tuesdays in the office and the remaining hours worked from home. Usual office hours of 8.30am-4pm, with flexibility over your agreed schedule. 20 days' annual leave plus bank holidays, adjusted to your part-time working pattern. An additional day's annual leave for each completed year of service, up to five extra days, adjusted to your part-time working pattern. Statutory pension after three months. Free parking. A supportive team, with the opportunity to develop your role and increase your hours as the business grows. If you're looking to bring your practice experience to a flexible, client-focused Qualified Accountant role, please apply with your CV. RecruitAbility Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. RecruitAbility Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to RecruitAbility. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Probate Case Manager Location: Remote Working Salary: £30,000 - £35,000 (plus a discretionary bonus) Term: Permanent Hours: 9am - 5pm Monday to Friday (Remote working) RecruitAbility is looking for an experienced probate case manager, to join their client's fast paced, family run business. If you are looking for a role with integrity, opportunities and satisfaction, and have the skill set to match, then I would love to hear from you. The Role of Probate Case Manager: Running full probate cases Looking after clients on a daily basis Due diligence pre-case checks Reviewing, drafting and advising on legal documents Land Registry searches Updating records Reviewing, checking and finalising case files Storage and management of case files To be considered for the role of Probate Case Manager: Previous experience working as a probate case manager is essential Excellent Microsoft office skills Excellent English, both written and spoken Integrity and empathy are a huge part of this role CILEX level 3 or above is necessary Good attention to detail A good team player This is a remote working role The Package for Probate Case Manager: Salary: £30,000 - £35,000 (plus a discretionary bonus) Hours: 9am - 5pm Mon - Friday Pension 25 days holiday (excluding bank holidays) Day off on your Birthday REMOTE WORKING
Nov 08, 2026
Full time
Job Title: Probate Case Manager Location: Remote Working Salary: £30,000 - £35,000 (plus a discretionary bonus) Term: Permanent Hours: 9am - 5pm Monday to Friday (Remote working) RecruitAbility is looking for an experienced probate case manager, to join their client's fast paced, family run business. If you are looking for a role with integrity, opportunities and satisfaction, and have the skill set to match, then I would love to hear from you. The Role of Probate Case Manager: Running full probate cases Looking after clients on a daily basis Due diligence pre-case checks Reviewing, drafting and advising on legal documents Land Registry searches Updating records Reviewing, checking and finalising case files Storage and management of case files To be considered for the role of Probate Case Manager: Previous experience working as a probate case manager is essential Excellent Microsoft office skills Excellent English, both written and spoken Integrity and empathy are a huge part of this role CILEX level 3 or above is necessary Good attention to detail A good team player This is a remote working role The Package for Probate Case Manager: Salary: £30,000 - £35,000 (plus a discretionary bonus) Hours: 9am - 5pm Mon - Friday Pension 25 days holiday (excluding bank holidays) Day off on your Birthday REMOTE WORKING
Job Title: Probate Case Manager Location: Remote Working Salary: £30,000 - £35,000 (plus a discretionary bonus) Term: Permanent Hours: 9am - 5pm Monday to Friday (Remote working) RecruitAbility is looking for an experienced probate case manager, to join their client's fast paced, family run business. If you are looking for a role with integrity, opportunities and satisfaction, and have the skill set to match, then I would love to hear from you. The Role of Probate Case Manager: Running full probate cases Looking after clients on a daily basis Due diligence pre-case checks Reviewing, drafting and advising on legal documents Land Registry searches Updating records Reviewing, checking and finalising case files Storage and management of case files To be considered for the role of Probate Case Manager: Previous experience working as a probate case manager is essential Excellent Microsoft office skills Excellent English, both written and spoken Integrity and empathy are a huge part of this role CILEX level 3 or above is necessary Good attention to detail A good team player This is a remote working role The Package for Probate Case Manager: Salary: £30,000 - £35,000 (plus a discretionary bonus) Hours: 9am - 5pm Mon - Friday Pension 25 days holiday (excluding bank holidays) Day off on your Birthday REMOTE WORKING
Nov 08, 2026
Full time
Job Title: Probate Case Manager Location: Remote Working Salary: £30,000 - £35,000 (plus a discretionary bonus) Term: Permanent Hours: 9am - 5pm Monday to Friday (Remote working) RecruitAbility is looking for an experienced probate case manager, to join their client's fast paced, family run business. If you are looking for a role with integrity, opportunities and satisfaction, and have the skill set to match, then I would love to hear from you. The Role of Probate Case Manager: Running full probate cases Looking after clients on a daily basis Due diligence pre-case checks Reviewing, drafting and advising on legal documents Land Registry searches Updating records Reviewing, checking and finalising case files Storage and management of case files To be considered for the role of Probate Case Manager: Previous experience working as a probate case manager is essential Excellent Microsoft office skills Excellent English, both written and spoken Integrity and empathy are a huge part of this role CILEX level 3 or above is necessary Good attention to detail A good team player This is a remote working role The Package for Probate Case Manager: Salary: £30,000 - £35,000 (plus a discretionary bonus) Hours: 9am - 5pm Mon - Friday Pension 25 days holiday (excluding bank holidays) Day off on your Birthday REMOTE WORKING
Job Title: Probate Case Manager Location: Remote Working Salary: £30,000 - £35,000 (plus a discretionary bonus) Term: Permanent Hours: 9am - 5pm Monday to Friday (Remote working) RecruitAbility is looking for an experienced probate case manager, to join their client's fast paced, family run business. If you are looking for a role with integrity, opportunities and satisfaction, and have the skill set to match, then I would love to hear from you. The Role of Probate Case Manager: Running full probate cases Looking after clients on a daily basis Due diligence pre-case checks Reviewing, drafting and advising on legal documents Land Registry searches Updating records Reviewing, checking and finalising case files Storage and management of case files To be considered for the role of Probate Case Manager: Previous experience working as a probate case manager is essential Excellent Microsoft office skills Excellent English, both written and spoken Integrity and empathy are a huge part of this role CILEX level 3 or above is necessary Good attention to detail A good team player This is a remote working role The Package for Probate Case Manager: Salary: £30,000 - £35,000 (plus a discretionary bonus) Hours: 9am - 5pm Mon - Friday Pension 25 days holiday (excluding bank holidays) Day off on your Birthday REMOTE WORKING
Nov 08, 2026
Full time
Job Title: Probate Case Manager Location: Remote Working Salary: £30,000 - £35,000 (plus a discretionary bonus) Term: Permanent Hours: 9am - 5pm Monday to Friday (Remote working) RecruitAbility is looking for an experienced probate case manager, to join their client's fast paced, family run business. If you are looking for a role with integrity, opportunities and satisfaction, and have the skill set to match, then I would love to hear from you. The Role of Probate Case Manager: Running full probate cases Looking after clients on a daily basis Due diligence pre-case checks Reviewing, drafting and advising on legal documents Land Registry searches Updating records Reviewing, checking and finalising case files Storage and management of case files To be considered for the role of Probate Case Manager: Previous experience working as a probate case manager is essential Excellent Microsoft office skills Excellent English, both written and spoken Integrity and empathy are a huge part of this role CILEX level 3 or above is necessary Good attention to detail A good team player This is a remote working role The Package for Probate Case Manager: Salary: £30,000 - £35,000 (plus a discretionary bonus) Hours: 9am - 5pm Mon - Friday Pension 25 days holiday (excluding bank holidays) Day off on your Birthday REMOTE WORKING
