Recruitment Consultant £36K+ Birmingham Take the Lead on a Thriving Desk in a Values-Driven Agency Are you an experienced 360 recruiter with a proven track record of billing £250,000+ annually? Looking for a senior-level opportunity within a high-growth industrial recruitment market? Join Starting Point Recruitment as a Recruitment Consultant and take the reins of a busy desk based in Birmingham. We re seeking a high-performing professional who thrives in a target-driven environment and is ready to build, lead, and grow a successful desk in a collaborative, ethical, and people-first agency. What You ll Be Doing: Running a full 360 recruitment desk Driving business development and client acquisition Building long-term client partnerships with a focus on quality and delivery Sourcing, interviewing, and placing high-volume candidates Managing client requirements with urgency, accuracy, and attention to compliance Hitting and exceeding monthly and annual billing targets What We re Looking For: Proven annual billings of £250,000+ in a 360 role Recruitment experience Strong sales and negotiation skills with a hunter mindset Confidence managing high-volume client needs and candidate pipelines Excellent communication, organisation, and relationship-building abilities Why Choose Us? Base salary starting from £36,000+ DOE Uncapped commission with real earning potential A team culture based on honesty, integrity, and loyalty Clear progression routes and career investment Central Birmingham office with hybrid working options We value high performers who stay true to their word. If you re ready to own your desk, make an impact, and grow with a business that rewards effort and ethics, we d love to hear from you. Apply today and take the next step in your industrial recruitment career.
Jun 18, 2026
Contractor
Recruitment Consultant £36K+ Birmingham Take the Lead on a Thriving Desk in a Values-Driven Agency Are you an experienced 360 recruiter with a proven track record of billing £250,000+ annually? Looking for a senior-level opportunity within a high-growth industrial recruitment market? Join Starting Point Recruitment as a Recruitment Consultant and take the reins of a busy desk based in Birmingham. We re seeking a high-performing professional who thrives in a target-driven environment and is ready to build, lead, and grow a successful desk in a collaborative, ethical, and people-first agency. What You ll Be Doing: Running a full 360 recruitment desk Driving business development and client acquisition Building long-term client partnerships with a focus on quality and delivery Sourcing, interviewing, and placing high-volume candidates Managing client requirements with urgency, accuracy, and attention to compliance Hitting and exceeding monthly and annual billing targets What We re Looking For: Proven annual billings of £250,000+ in a 360 role Recruitment experience Strong sales and negotiation skills with a hunter mindset Confidence managing high-volume client needs and candidate pipelines Excellent communication, organisation, and relationship-building abilities Why Choose Us? Base salary starting from £36,000+ DOE Uncapped commission with real earning potential A team culture based on honesty, integrity, and loyalty Clear progression routes and career investment Central Birmingham office with hybrid working options We value high performers who stay true to their word. If you re ready to own your desk, make an impact, and grow with a business that rewards effort and ethics, we d love to hear from you. Apply today and take the next step in your industrial recruitment career.
Domestic Cleaner - Coventry (Every Other Week) We are looking for a reliable and experienced Domestic Cleaner to provide regular cleaning services at a residential property in the West Midlands. Location: West Midlands Schedule: Bi-weekly Start Time: 9:00am Duration: Approximately 5 hours per visit Duties Include: Cleaning and sanitising kitchens Cleaning and sanitising bathrooms Dusting, vacuuming and general cleaning of bedrooms Cleaning and tidying living rooms Cleaning landings and stairways General housekeeping duties to maintain a high standard of cleanliness Requirements: Previous domestic cleaning experience High attention to detail Reliable and punctual Professional and trustworthy Ability to work independently Must provide and use your own cleaning equipment and products (Carpet cleaner, vaccum, mop & mop bucket, glass cleaner etc.). Right to work in the UK What We're Looking For: We are seeking someone who takes pride in their work, has a positive attitude, and can deliver a consistently high standard of cleaning in a residential environment. If you are interested, please apply with details of your experience and availability.
Jun 18, 2026
Contractor
Domestic Cleaner - Coventry (Every Other Week) We are looking for a reliable and experienced Domestic Cleaner to provide regular cleaning services at a residential property in the West Midlands. Location: West Midlands Schedule: Bi-weekly Start Time: 9:00am Duration: Approximately 5 hours per visit Duties Include: Cleaning and sanitising kitchens Cleaning and sanitising bathrooms Dusting, vacuuming and general cleaning of bedrooms Cleaning and tidying living rooms Cleaning landings and stairways General housekeeping duties to maintain a high standard of cleanliness Requirements: Previous domestic cleaning experience High attention to detail Reliable and punctual Professional and trustworthy Ability to work independently Must provide and use your own cleaning equipment and products (Carpet cleaner, vaccum, mop & mop bucket, glass cleaner etc.). Right to work in the UK What We're Looking For: We are seeking someone who takes pride in their work, has a positive attitude, and can deliver a consistently high standard of cleaning in a residential environment. If you are interested, please apply with details of your experience and availability.
Job Title: Success Coach (Rapid Employment) Location: Walsall - WS1 1SE Full-time Base Salary: £28,000- £29,500 OTE: £39,000 Are you passionate about helping people find meaningful work - fast? Join Starting Point Recruitment as a Success Coach and play a pivotal role in transforming lives by helping job-ready individuals move quickly into sustainable employment. We re looking for a dynamic, target-driven professional with great people skills, a passion for results, and the ability to build strong relationships with both candidates and employers. What You ll Be Doing: Manage a caseload of participants, helping them swiftly transition into sustainable employment Submit tailored job applications to live vacancies identified by our Business Development Team. Actively engage with employers to match candidates with suitable job opportunities. Provide post-placement support to ensure long-term success. Keep accurate, up-to-date records within our case management system. Key Responsibilities : Effectively manage a caseload of unemployed participants, providing tailored support to help them overcome employment barriers and secure sustainable jobs. This includes offering encouragement, training, and consistent monitoring to guide their progress. Conduct comprehensive needs assessments and collaborate with participants, to create personalised action plans. Focus on enhancing their skills, improving their CVs, refining interview techniques, identifying job opportunities, and tracking their progress towards employment. Develop strong, collaborative relationships with participants, delivering personalised support that motivates, coaches, and challenges them to reach their full potential, ultimately securing lasting employment. Oversee the entire participants journey, conducting regular reviews to measure progress and providing ongoing advice, guidance, and referrals to specialist services when necessary. Meet performance and target requirements as outlined by contractual obligations, achieving individual daily, weekly, and monthly goals set by the Centre Manager. Provide post-employment support to ensure clients maintain their employment and well-being, identifying and mitigating potential risks to achieving their objectives. Collaborate with partners to contribute to and influence the development of participants action plans. This includes coordinating with agencies like Jobcentre Plus (JCP), integrating health provider support, or co-delivering services with local authority social services. Participate in regular case conferences with partner organisations, employers, and team members to ensure a seamless and consistent client experience. Organise and coordinate a diverse schedule of activities, including one-on-one meetings, group sessions, outreach appointments, and employer engagement. Foster and maintain strong relationships with employers, working closely with the Employer Relations Officer to identify job vacancies and tailor them to participants' strengths and needs. Continue to support both clients and employers after job placement. Build and maintain connections with community services that support clients in achieving their employment and well-being goals, including opportunities for volunteering, benefits advice, counselling, housing support, training, health services, and leisure activities. Take full responsibility for all case management tasks, including maintaining efficient administrative procedures, producing relevant records and reports, and updating client information in the case management system. Ensure that all documentation is completed, and client files are maintained according to contractual and quality compliance standards. Stay informed about the benefits system and client entitlements to provide accurate advice and support. Attend departmental meetings and best practice sessions as required, ensuring the delivery of a quality service that meets contractual requirements and actively encourages client participation in evaluations and feedback. Maintain up-to-date knowledge of the local labour market, sector developments, training opportunities, and relevant support agencies, particularly those offering health and well-being services. Work as part of the wider team supporting the operations and business needs. This may require flexibility for working outside of your normal hours. Perform other reasonable duties as requested that are appropriate to the role. What We re Looking For: Experience in recruitment or a similar fast-paced, target-driven environment. A natural relationship builder, confident with people and professional with employers. Strong organisational skills and a proactive, can-do mindset. Solid understanding of local labour markets (or a willingness to learn fast). Tech-savvy and administratively strong. Salary & Benefits Base salary between £28,000 - £29,500 pa On-Target Earnings of £39,000 with achievable performance-based bonuses Holidays: 26 plus 8 Bank Holidays Pension: 5% employer matched scheme Funded Health Cash plan Life insurance (3 x salary) Discount shopping portal (20 free points added monthly) A meaningful role with real community impact Supportive and inclusive team environment Ready to Help People Change Their Lives? If you're driven by purpose and performance, we d love to hear from you. Apply now and be part of a team that fast-tracks people into life-changing opportunities. How to Apply Apply directly through Indeed with your CV and a short cover letter (optional). For more information, contact us at (url removed) or (phone number removed) (Option 2 for recruitment).
Jun 17, 2026
Full time
Job Title: Success Coach (Rapid Employment) Location: Walsall - WS1 1SE Full-time Base Salary: £28,000- £29,500 OTE: £39,000 Are you passionate about helping people find meaningful work - fast? Join Starting Point Recruitment as a Success Coach and play a pivotal role in transforming lives by helping job-ready individuals move quickly into sustainable employment. We re looking for a dynamic, target-driven professional with great people skills, a passion for results, and the ability to build strong relationships with both candidates and employers. What You ll Be Doing: Manage a caseload of participants, helping them swiftly transition into sustainable employment Submit tailored job applications to live vacancies identified by our Business Development Team. Actively engage with employers to match candidates with suitable job opportunities. Provide post-placement support to ensure long-term success. Keep accurate, up-to-date records within our case management system. Key Responsibilities : Effectively manage a caseload of unemployed participants, providing tailored support to help them overcome employment barriers and secure sustainable jobs. This includes offering encouragement, training, and consistent monitoring to guide their progress. Conduct comprehensive needs assessments and collaborate with participants, to create personalised action plans. Focus on enhancing their skills, improving their CVs, refining interview techniques, identifying job opportunities, and tracking their progress towards employment. Develop strong, collaborative relationships with participants, delivering personalised support that motivates, coaches, and challenges them to reach their full potential, ultimately securing lasting employment. Oversee the entire participants journey, conducting regular reviews to measure progress and providing ongoing advice, guidance, and referrals to specialist services when necessary. Meet performance and target requirements as outlined by contractual obligations, achieving individual daily, weekly, and monthly goals set by the Centre Manager. Provide post-employment support to ensure clients maintain their employment and well-being, identifying and mitigating potential risks to achieving their objectives. Collaborate with partners to contribute to and influence the development of participants action plans. This includes coordinating with agencies like Jobcentre Plus (JCP), integrating health provider support, or co-delivering services with local authority social services. Participate in regular case conferences with partner organisations, employers, and team members to ensure a seamless and consistent client experience. Organise and coordinate a diverse schedule of activities, including one-on-one meetings, group sessions, outreach appointments, and employer engagement. Foster and maintain strong relationships with employers, working closely with the Employer Relations Officer to identify job vacancies and tailor them to participants' strengths and needs. Continue to support both clients and employers after job placement. Build and maintain connections with community services that support clients in achieving their employment and well-being goals, including opportunities for volunteering, benefits advice, counselling, housing support, training, health services, and leisure activities. Take full responsibility for all case management tasks, including maintaining efficient administrative procedures, producing relevant records and reports, and updating client information in the case management system. Ensure that all documentation is completed, and client files are maintained according to contractual and quality compliance standards. Stay informed about the benefits system and client entitlements to provide accurate advice and support. Attend departmental meetings and best practice sessions as required, ensuring the delivery of a quality service that meets contractual requirements and actively encourages client participation in evaluations and feedback. Maintain up-to-date knowledge of the local labour market, sector developments, training opportunities, and relevant support agencies, particularly those offering health and well-being services. Work as part of the wider team supporting the operations and business needs. This may require flexibility for working outside of your normal hours. Perform other reasonable duties as requested that are appropriate to the role. What We re Looking For: Experience in recruitment or a similar fast-paced, target-driven environment. A natural relationship builder, confident with people and professional with employers. Strong organisational skills and a proactive, can-do mindset. Solid understanding of local labour markets (or a willingness to learn fast). Tech-savvy and administratively strong. Salary & Benefits Base salary between £28,000 - £29,500 pa On-Target Earnings of £39,000 with achievable performance-based bonuses Holidays: 26 plus 8 Bank Holidays Pension: 5% employer matched scheme Funded Health Cash plan Life insurance (3 x salary) Discount shopping portal (20 free points added monthly) A meaningful role with real community impact Supportive and inclusive team environment Ready to Help People Change Their Lives? If you're driven by purpose and performance, we d love to hear from you. Apply now and be part of a team that fast-tracks people into life-changing opportunities. How to Apply Apply directly through Indeed with your CV and a short cover letter (optional). For more information, contact us at (url removed) or (phone number removed) (Option 2 for recruitment).
Recruitment Consultant £36K+ Birmingham Take the Lead on a Thriving Desk in a Values-Driven Agency Are you an experienced 360 recruiter with a proven track record of billing £250,000+ annually? Looking for a senior-level opportunity within a high-growth industrial recruitment market? Join Starting Point Recruitment as a Recruitment Consultant and take the reins of a busy desk based in Birmingham. We re seeking a high-performing professional who thrives in a target-driven environment and is ready to build, lead, and grow a successful desk in a collaborative, ethical, and people-first agency. What You ll Be Doing: Running a full 360 recruitment desk Driving business development and client acquisition Building long-term client partnerships with a focus on quality and delivery Sourcing, interviewing, and placing high-volume candidates Managing client requirements with urgency, accuracy, and attention to compliance Hitting and exceeding monthly and annual billing targets What We re Looking For: Proven annual billings of £250,000+ in a 360 role Recruitment experience Strong sales and negotiation skills with a hunter mindset Confidence managing high-volume client needs and candidate pipelines Excellent communication, organisation, and relationship-building abilities Why Choose Us? Base salary starting from £36,000+ DOE Uncapped commission with real earning potential A team culture based on honesty, integrity, and loyalty Clear progression routes and career investment Central Birmingham office with hybrid working options We value high performers who stay true to their word. If you re ready to own your desk, make an impact, and grow with a business that rewards effort and ethics, we d love to hear from you. Apply today and take the next step in your Automation/Tech recruitment career.
Jun 17, 2026
Contractor
Recruitment Consultant £36K+ Birmingham Take the Lead on a Thriving Desk in a Values-Driven Agency Are you an experienced 360 recruiter with a proven track record of billing £250,000+ annually? Looking for a senior-level opportunity within a high-growth industrial recruitment market? Join Starting Point Recruitment as a Recruitment Consultant and take the reins of a busy desk based in Birmingham. We re seeking a high-performing professional who thrives in a target-driven environment and is ready to build, lead, and grow a successful desk in a collaborative, ethical, and people-first agency. What You ll Be Doing: Running a full 360 recruitment desk Driving business development and client acquisition Building long-term client partnerships with a focus on quality and delivery Sourcing, interviewing, and placing high-volume candidates Managing client requirements with urgency, accuracy, and attention to compliance Hitting and exceeding monthly and annual billing targets What We re Looking For: Proven annual billings of £250,000+ in a 360 role Recruitment experience Strong sales and negotiation skills with a hunter mindset Confidence managing high-volume client needs and candidate pipelines Excellent communication, organisation, and relationship-building abilities Why Choose Us? Base salary starting from £36,000+ DOE Uncapped commission with real earning potential A team culture based on honesty, integrity, and loyalty Clear progression routes and career investment Central Birmingham office with hybrid working options We value high performers who stay true to their word. If you re ready to own your desk, make an impact, and grow with a business that rewards effort and ethics, we d love to hear from you. Apply today and take the next step in your Automation/Tech recruitment career.
Job Title: Senior Business Analyst Salary: £70,000 - £80,000 Per Year + Company Benefits Location: Buckinghamshire Job Type: Permanent, Full Time "Please note visa sponsorship is not available for this position" Are you a Business Analyst who enjoys bridging the gap between technology and business operations? Would you like to work with stakeholders across Manufacturing, Supply Chain, Quality, and Engineering to deliver business-critical technology solutions? Do you thrive on gathering requirements, improving processes, driving system enhancements, and ensuring technology delivers real business value? We're recruiting on behalf of a leading global organisation seeking an experienced Business Analyst to join a high-performing IT function supporting manufacturing and operational systems. This is an opportunity to play a key role in shaping technology solutions across a highly regulated and innovative environment. The Role: As a Business Analyst, you will be responsible for the design, enhancement, implementation and ongoing support of business-critical applications and systems. Acting as a trusted advisor to both business and technical teams, you will ensure technology solutions align with operational requirements while identifying opportunities for process improvement and digital transformation. You will play a key role throughout the entire project lifecycle, from requirements gathering and solution design through to testing, deployment and ongoing support. Key Responsibilities: Act as a subject matter expert for Manufacturing, Supply Chain, Quality and Engineering-related business systems and applications. Gather, analyse, document and manage business, functional and technical requirements from stakeholders. Work closely with business teams to identify opportunities for process improvement, automation and enhanced system functionality. Support the implementation, enhancement and integration of enterprise applications and technology solutions. Facilitate workshops, design sessions and stakeholder meetings to define business needs and solution requirements. Coordinate User Acceptance Testing (UAT), system testing and validation activities to ensure successful project delivery. Conduct impact assessments for system changes, upgrades and new functionality. Support system integrations, data migration activities and application enhancements. Manage application configuration changes in line with established governance and change management procedures. Develop and maintain process documentation, knowledge base articles and support materials. Organise and contribute to technology roadmap discussions with business and IT stakeholders. Collaborate with cross-functional teams to ensure solutions meet operational and regulatory requirements. Support application releases, upgrades and post-deployment activities. Build strong working relationships with stakeholders across multiple business functions and geographical locations. Help drive continuous improvement initiatives and support long-term digital transformation strategies. Skills & Experience: Previous experience working as a Business Analyst within a regulated environment, supporting operational, supply chain, or business-critical systems. Strong understanding of end-to-end Manufacturing and Supply Chain business processes. Experience gathering and documenting business, functional and technical requirements. Proven ability to work with stakeholders at all levels across both business and technical teams. Experience supporting enterprise business systems and application landscapes. Strong analytical and problem-solving skills with the ability to identify practical business solutions. Excellent communication, facilitation and stakeholder management skills. Experience coordinating testing activities and supporting system implementations. Ability to manage multiple priorities and work effectively in a fast-paced environment. Requirements: Experience with ERP systems, Manufacturing Systems, Asset Management Systems or Supply Chain applications. Knowledge of Order-to-Cash and Plan-to-Make business processes. Experience with SAP MM and Warehouse Management solutions. Exposure to Maximo, Tableau, SQL, AWS or similar enterprise technologies. Understanding of system integrations, data migration and analytics platforms. Experience working within Agile, Scrum or other project delivery methodologies. Familiarity with regulated environments, change control processes and compliance-driven systems. What's in it for You? Competitive salary of up to £80,000 plus benefits. Hybrid working model. Opportunity to work on business-critical transformation programmes. Exposure to enterprise-scale technology platforms and projects. Career development and progression opportunities. Collaborative and supportive working environment. The chance to influence technology strategy and business process improvement initiatives. "Please apply with your most up to date CV and a member of the team will be in touch shortly"
Jun 16, 2026
Full time
Job Title: Senior Business Analyst Salary: £70,000 - £80,000 Per Year + Company Benefits Location: Buckinghamshire Job Type: Permanent, Full Time "Please note visa sponsorship is not available for this position" Are you a Business Analyst who enjoys bridging the gap between technology and business operations? Would you like to work with stakeholders across Manufacturing, Supply Chain, Quality, and Engineering to deliver business-critical technology solutions? Do you thrive on gathering requirements, improving processes, driving system enhancements, and ensuring technology delivers real business value? We're recruiting on behalf of a leading global organisation seeking an experienced Business Analyst to join a high-performing IT function supporting manufacturing and operational systems. This is an opportunity to play a key role in shaping technology solutions across a highly regulated and innovative environment. The Role: As a Business Analyst, you will be responsible for the design, enhancement, implementation and ongoing support of business-critical applications and systems. Acting as a trusted advisor to both business and technical teams, you will ensure technology solutions align with operational requirements while identifying opportunities for process improvement and digital transformation. You will play a key role throughout the entire project lifecycle, from requirements gathering and solution design through to testing, deployment and ongoing support. Key Responsibilities: Act as a subject matter expert for Manufacturing, Supply Chain, Quality and Engineering-related business systems and applications. Gather, analyse, document and manage business, functional and technical requirements from stakeholders. Work closely with business teams to identify opportunities for process improvement, automation and enhanced system functionality. Support the implementation, enhancement and integration of enterprise applications and technology solutions. Facilitate workshops, design sessions and stakeholder meetings to define business needs and solution requirements. Coordinate User Acceptance Testing (UAT), system testing and validation activities to ensure successful project delivery. Conduct impact assessments for system changes, upgrades and new functionality. Support system integrations, data migration activities and application enhancements. Manage application configuration changes in line with established governance and change management procedures. Develop and maintain process documentation, knowledge base articles and support materials. Organise and contribute to technology roadmap discussions with business and IT stakeholders. Collaborate with cross-functional teams to ensure solutions meet operational and regulatory requirements. Support application releases, upgrades and post-deployment activities. Build strong working relationships with stakeholders across multiple business functions and geographical locations. Help drive continuous improvement initiatives and support long-term digital transformation strategies. Skills & Experience: Previous experience working as a Business Analyst within a regulated environment, supporting operational, supply chain, or business-critical systems. Strong understanding of end-to-end Manufacturing and Supply Chain business processes. Experience gathering and documenting business, functional and technical requirements. Proven ability to work with stakeholders at all levels across both business and technical teams. Experience supporting enterprise business systems and application landscapes. Strong analytical and problem-solving skills with the ability to identify practical business solutions. Excellent communication, facilitation and stakeholder management skills. Experience coordinating testing activities and supporting system implementations. Ability to manage multiple priorities and work effectively in a fast-paced environment. Requirements: Experience with ERP systems, Manufacturing Systems, Asset Management Systems or Supply Chain applications. Knowledge of Order-to-Cash and Plan-to-Make business processes. Experience with SAP MM and Warehouse Management solutions. Exposure to Maximo, Tableau, SQL, AWS or similar enterprise technologies. Understanding of system integrations, data migration and analytics platforms. Experience working within Agile, Scrum or other project delivery methodologies. Familiarity with regulated environments, change control processes and compliance-driven systems. What's in it for You? Competitive salary of up to £80,000 plus benefits. Hybrid working model. Opportunity to work on business-critical transformation programmes. Exposure to enterprise-scale technology platforms and projects. Career development and progression opportunities. Collaborative and supportive working environment. The chance to influence technology strategy and business process improvement initiatives. "Please apply with your most up to date CV and a member of the team will be in touch shortly"
Job Title: 2nd Line IT Support Engineer (Permanent) Salary: £35,000 - £40,000 Per Annum + Company Benefits Location: Buckinghamshire Type Of Working: Onsite "Please note visa sponsorship is not available for this position" Are you a 2nd Line Support Engineer who enjoys solving complex technical issues and being the go-to person when others need help? Would you like to work in an environment where you can take ownership of incidents, improve support processes, and make a genuine impact on the user experience? Do you thrive on troubleshooting hardware, software, and application issues while delivering exceptional customer service? We're recruiting on behalf of a leading global organisation seeking an experienced and customer-focused 2nd Line IT Support Engineer to join their growing technical support team. This is an excellent opportunity for someone who enjoys a varied role, working with a wide range of technologies while supporting users across the business. The Role: As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, providing expert support and ensuring incidents are resolved efficiently and professionally. You'll be responsible for: Providing 2nd line support across hardware, software, and business-critical applications. Diagnosing, troubleshooting, and resolving technical issues within agreed service levels. Managing and prioritising support tickets through to successful resolution. Escalating complex issues where necessary and liaising with wider IT teams. Producing and maintaining technical documentation and knowledge base articles. Identifying recurring issues and recommending improvements to systems, processes, and user training. Supporting software installations, updates, and testing of new technologies. Delivering an excellent customer experience through clear communication and proactive support. What We're Looking For: Experience within a Service Desk, IT Support, or Technical Support environment. Strong troubleshooting and diagnostic skills. Experience supporting Microsoft environments and business applications. Good understanding of networking fundamentals and desktop technologies. Excellent communication and customer service skills. Ability to manage multiple priorities and work effectively under pressure. A proactive approach with a genuine passion for technology and problem-solving. What's in it for You? Salary of £35,000 - £40,000 Comprehensive benefits package Ongoing training and professional development Exposure to enterprise-level technologies Career progression opportunities A supportive and collaborative team environment "Please apply with your latest CV and a member of the team will be in touch shortly"
Jun 16, 2026
Full time
Job Title: 2nd Line IT Support Engineer (Permanent) Salary: £35,000 - £40,000 Per Annum + Company Benefits Location: Buckinghamshire Type Of Working: Onsite "Please note visa sponsorship is not available for this position" Are you a 2nd Line Support Engineer who enjoys solving complex technical issues and being the go-to person when others need help? Would you like to work in an environment where you can take ownership of incidents, improve support processes, and make a genuine impact on the user experience? Do you thrive on troubleshooting hardware, software, and application issues while delivering exceptional customer service? We're recruiting on behalf of a leading global organisation seeking an experienced and customer-focused 2nd Line IT Support Engineer to join their growing technical support team. This is an excellent opportunity for someone who enjoys a varied role, working with a wide range of technologies while supporting users across the business. The Role: As a 2nd Line IT Support Engineer, you'll act as a key escalation point for technical issues, providing expert support and ensuring incidents are resolved efficiently and professionally. You'll be responsible for: Providing 2nd line support across hardware, software, and business-critical applications. Diagnosing, troubleshooting, and resolving technical issues within agreed service levels. Managing and prioritising support tickets through to successful resolution. Escalating complex issues where necessary and liaising with wider IT teams. Producing and maintaining technical documentation and knowledge base articles. Identifying recurring issues and recommending improvements to systems, processes, and user training. Supporting software installations, updates, and testing of new technologies. Delivering an excellent customer experience through clear communication and proactive support. What We're Looking For: Experience within a Service Desk, IT Support, or Technical Support environment. Strong troubleshooting and diagnostic skills. Experience supporting Microsoft environments and business applications. Good understanding of networking fundamentals and desktop technologies. Excellent communication and customer service skills. Ability to manage multiple priorities and work effectively under pressure. A proactive approach with a genuine passion for technology and problem-solving. What's in it for You? Salary of £35,000 - £40,000 Comprehensive benefits package Ongoing training and professional development Exposure to enterprise-level technologies Career progression opportunities A supportive and collaborative team environment "Please apply with your latest CV and a member of the team will be in touch shortly"
Job Title: Council Tax Officer Location: Sandwell Contract Type: Temporary - Sickness Cover Working Pattern: Hybrid Working, Monday to Friday, 9:00am - 5:00pm Pay Rate: £16.08 per hour DBS Requirement: Basic DBS Check Required Job Purpose We are seeking an experienced Council Tax Officer to join the Council Tax team on a temporary sickness cover basis. The successful candidate will be responsible for the effective administration of Council Tax accounts, ensuring all legislation is applied accurately and consistently while delivering a high standard of customer service. The role requires previous experience using NEC and Enterprise systems , which is essential for managing Council Tax processes efficiently. Key Responsibilities Administer Council Tax accounts in accordance with current legislation and council policies. Process changes in circumstances and determine liability for Council Tax accounts. Investigate and resolve disputes relating to Council Tax liability. Apply relevant exemptions, discounts, and reductions accurately. Correspond with customers professionally via email and telephone to resolve queries and provide advice. Maintain accurate records and update case information using NEC and Enterprise systems . Work collaboratively within the Council Tax team to ensure legislation is adhered to and applied correctly. Ensure all casework is completed within service deadlines and performance targets. Essential Criteria Previous experience working in a Council Tax Officer role or within Council Tax administration. Essential experience using NEC and Enterprise systems . Strong understanding of Council Tax legislation , liability, exemptions, and discounts. Excellent communication skills, with the ability to deal with customer enquiries professionally. Strong organisational skills and attention to detail. Ability to work independently and as part of a team in a hybrid working environment.
Jun 16, 2026
Seasonal
Job Title: Council Tax Officer Location: Sandwell Contract Type: Temporary - Sickness Cover Working Pattern: Hybrid Working, Monday to Friday, 9:00am - 5:00pm Pay Rate: £16.08 per hour DBS Requirement: Basic DBS Check Required Job Purpose We are seeking an experienced Council Tax Officer to join the Council Tax team on a temporary sickness cover basis. The successful candidate will be responsible for the effective administration of Council Tax accounts, ensuring all legislation is applied accurately and consistently while delivering a high standard of customer service. The role requires previous experience using NEC and Enterprise systems , which is essential for managing Council Tax processes efficiently. Key Responsibilities Administer Council Tax accounts in accordance with current legislation and council policies. Process changes in circumstances and determine liability for Council Tax accounts. Investigate and resolve disputes relating to Council Tax liability. Apply relevant exemptions, discounts, and reductions accurately. Correspond with customers professionally via email and telephone to resolve queries and provide advice. Maintain accurate records and update case information using NEC and Enterprise systems . Work collaboratively within the Council Tax team to ensure legislation is adhered to and applied correctly. Ensure all casework is completed within service deadlines and performance targets. Essential Criteria Previous experience working in a Council Tax Officer role or within Council Tax administration. Essential experience using NEC and Enterprise systems . Strong understanding of Council Tax legislation , liability, exemptions, and discounts. Excellent communication skills, with the ability to deal with customer enquiries professionally. Strong organisational skills and attention to detail. Ability to work independently and as part of a team in a hybrid working environment.
