Templewood Recruitment

Customer Sales Advisor - covering locations in: Handsworth (B21) and Stirchley (B30), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.

We are delighted to be recruiting on behalf of a respected and established provider of supported living services for an experienced Area Manager to oversee services across Slough/Surrey area. This is an exciting opportunity for a passionate and motivated leader to join an organisation that is committed to delivering outstanding, person-centred support for adults with mental health needs and other complex support requirements. As Area Manager, you will provide operational leadership across multiple supported living services, ensuring high-quality care, regulatory compliance, excellent staff performance, and positive outcomes for the people supported. Key Responsibilities Lead and manage supported living services across Slough and Kingston. Ensure the delivery of safe, high-quality, person-centred care in line with CQC standards. Support and develop Service Managers and care teams through coaching, supervision, and performance management. Monitor service quality, compliance, audits, and continuous improvement plans. Build strong relationships with commissioners, local authorities, healthcare professionals, families, and other stakeholders. Oversee service user care plans, safeguarding, risk management, and support outcomes. Manage staffing levels, rotas, recruitment, and training across services. Ensure effective budget management and oversight of service finances. Drive occupancy, service performance, and operational excellence across all locations. About You We're looking for an experienced care leader who thrives in a multi-site management role and is passionate about improving the lives of vulnerable adults. Essential Requirements NVQ Level 4 or 5 in Leadership and Management for Adult Care (or equivalent). Significant management experience within Supported Living, Mental Health, Learning Disabilities, or Adult Social Care. Previous experience managing multiple services or overseeing several teams. Excellent knowledge of CQC regulations, safeguarding, and person-centred care. Strong leadership, communication, organisational, and problem-solving skills. Experience managing budgets, staffing, and service performance. Full UK driving licence and access to your own vehicle. What You'll Receive Competitive salary. Mileage allowance. Ongoing professional development and funded training. Career progression opportunities within a respected care provider. Supportive senior leadership team. Pension scheme. Annual leave entitlement. The opportunity to make a genuine difference in people's lives every day. If you're an experienced care manager looking to take the next step in your career with a reputable organisation that values quality, leadership, and person-centred care, we'd love to hear from you. Apply today to be considered for this fantastic opportunity.