Harper Recruitment
West Bridgford, Nottinghamshire
Property Lister / Photographer Full Time Permanent Location: West Bridgford (covering Nottingham and surrounding areas) Salary: £26,000 - £28,000 per annum (plus benefits including car allowance) Start Date: ASAP We are looking for an experienced and motivated Property Lister / Photographer to join our growing team based in West Bridgford. This is a fantastic opportunity for someone with a strong background in the property industry who enjoys a varied, field-based role combining property marketing, photography, and client interaction. Key Responsibilities: Marketing new residential properties across Nottingham and the surrounding areas Visiting properties to prepare high-quality listings that highlight key features, benefits, and selling points to potential buyers Producing accurate and professional floor plans Delivering professional property photography to a high standard (drone photography experience is highly desirable) Ensuring all property marketing materials are completed accurately and within agreed timescales Building and maintaining strong relationships with new and existing clients, providing a professional and friendly service at all times What We're Looking For: Proven experience in a similar role within the property industry Strong knowledge of property marketing and presentation Experience in professional property photography; drone experience is an advantage Excellent communication and organisational skills A proactive, reliable, and detail-oriented approach to work A valid UK driving licence and access to your own vehicle Flexibility to travel across Nottingham as required If you're passionate about property, have an eye for detail, and enjoy working in a fast-paced environment, we'd love to hear from you. Submit your CV today to apply. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
Jan 30, 2026
Full time
Property Lister / Photographer Full Time Permanent Location: West Bridgford (covering Nottingham and surrounding areas) Salary: £26,000 - £28,000 per annum (plus benefits including car allowance) Start Date: ASAP We are looking for an experienced and motivated Property Lister / Photographer to join our growing team based in West Bridgford. This is a fantastic opportunity for someone with a strong background in the property industry who enjoys a varied, field-based role combining property marketing, photography, and client interaction. Key Responsibilities: Marketing new residential properties across Nottingham and the surrounding areas Visiting properties to prepare high-quality listings that highlight key features, benefits, and selling points to potential buyers Producing accurate and professional floor plans Delivering professional property photography to a high standard (drone photography experience is highly desirable) Ensuring all property marketing materials are completed accurately and within agreed timescales Building and maintaining strong relationships with new and existing clients, providing a professional and friendly service at all times What We're Looking For: Proven experience in a similar role within the property industry Strong knowledge of property marketing and presentation Experience in professional property photography; drone experience is an advantage Excellent communication and organisational skills A proactive, reliable, and detail-oriented approach to work A valid UK driving licence and access to your own vehicle Flexibility to travel across Nottingham as required If you're passionate about property, have an eye for detail, and enjoy working in a fast-paced environment, we'd love to hear from you. Submit your CV today to apply. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
Exciting Opportunity: HR Administrator Are you passionate about shaping a positive workplace environment and streamlining HR operations? We are seeking a proactive HR Administrator to join a dynamic team where your organisational skills and HR expertise will make a real impact. This role offers a fantastic chance to contribute to a thriving organisation while advancing your career in human resources. What You'll Do: As an HR Administrator, you'll play a vital role in supporting the HR functions of the organisation. Your responsibilities will include managing administrative tasks, maintaining employee records, assisting with recruitment processes, and ensuring compliance with company policies. Your efforts will help foster an efficient, engaging, and compliant HR operation that drives the company s success. Required Skills: Excellent organisational and administrative skills Strong attention to detail and accuracy Effective communication and interpersonal abilities Proficiency with MS Office Suite (Word, Excel, Outlook) Ability to handle sensitive and confidential information discreetly Solid understanding of HR policies and procedures Qualifications/ Requirements Qualified or Studying a CIPD Qualification at foundation or intermediatory level or has relevant experience equivalent to Typically BTEC or diploma qualified in business related subject, with 1-2+ years professional service experience Typical minimum 5 GCSE A-C including Maths and English (or equivalent). Minimum: Intermediary level MS Word, Excel, PowerPoint, Outlook, Access / Database Other Requirements: Please note this is a full time office based role. Benefits Room for pregression to HR Mananger Monday - Friday On site Parking 25 days holiday + bank holiday Extra 3 days holiday after 5 years with the company Early Friday finish Pension contribution Ready to take the next step in your HR career? If you re organised, proactive, and eager to make a difference, we encourage you to apply today!
Jan 30, 2026
Full time
Exciting Opportunity: HR Administrator Are you passionate about shaping a positive workplace environment and streamlining HR operations? We are seeking a proactive HR Administrator to join a dynamic team where your organisational skills and HR expertise will make a real impact. This role offers a fantastic chance to contribute to a thriving organisation while advancing your career in human resources. What You'll Do: As an HR Administrator, you'll play a vital role in supporting the HR functions of the organisation. Your responsibilities will include managing administrative tasks, maintaining employee records, assisting with recruitment processes, and ensuring compliance with company policies. Your efforts will help foster an efficient, engaging, and compliant HR operation that drives the company s success. Required Skills: Excellent organisational and administrative skills Strong attention to detail and accuracy Effective communication and interpersonal abilities Proficiency with MS Office Suite (Word, Excel, Outlook) Ability to handle sensitive and confidential information discreetly Solid understanding of HR policies and procedures Qualifications/ Requirements Qualified or Studying a CIPD Qualification at foundation or intermediatory level or has relevant experience equivalent to Typically BTEC or diploma qualified in business related subject, with 1-2+ years professional service experience Typical minimum 5 GCSE A-C including Maths and English (or equivalent). Minimum: Intermediary level MS Word, Excel, PowerPoint, Outlook, Access / Database Other Requirements: Please note this is a full time office based role. Benefits Room for pregression to HR Mananger Monday - Friday On site Parking 25 days holiday + bank holiday Extra 3 days holiday after 5 years with the company Early Friday finish Pension contribution Ready to take the next step in your HR career? If you re organised, proactive, and eager to make a difference, we encourage you to apply today!
Digital Learning and Development Lead £35,000k Permanent Nottingham Full-time Mon-Fri 9am-5pm Hybrid Working Harper Recruitment Group are working in partnership with an established market leading law firm based in Nottingham. You will play a pivotal role in creating learning content for new joiner programmers, cyclical training and bespoke projects. Key Responsibilities Deliver the Digital Skills Learning Strategy with the wider team Design and deliver digital learning content using tools such as Camtasia, Articulate and SharePoint Provide training on legal systems, Microsoft Office, AI tools and in-house applications Support new joiner, cyclical and bespoke training programmes Coach and support learners, providing clear feedback Maintain learning records and evaluate training effectiveness Assist with system testing, integrations and content updates Travel to UK offices as required Skills and Experience Experience within Legal, HR or Finance environments Strong communication skills with non-technical stakeholders Ability to create clear, engaging learning materials Highly organised with strong attention to detail Confident working with stakeholders and suppliers Proactive, adaptable and keen to learn new technologies Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV. "INDPERM"
Jan 30, 2026
Full time
Digital Learning and Development Lead £35,000k Permanent Nottingham Full-time Mon-Fri 9am-5pm Hybrid Working Harper Recruitment Group are working in partnership with an established market leading law firm based in Nottingham. You will play a pivotal role in creating learning content for new joiner programmers, cyclical training and bespoke projects. Key Responsibilities Deliver the Digital Skills Learning Strategy with the wider team Design and deliver digital learning content using tools such as Camtasia, Articulate and SharePoint Provide training on legal systems, Microsoft Office, AI tools and in-house applications Support new joiner, cyclical and bespoke training programmes Coach and support learners, providing clear feedback Maintain learning records and evaluate training effectiveness Assist with system testing, integrations and content updates Travel to UK offices as required Skills and Experience Experience within Legal, HR or Finance environments Strong communication skills with non-technical stakeholders Ability to create clear, engaging learning materials Highly organised with strong attention to detail Confident working with stakeholders and suppliers Proactive, adaptable and keen to learn new technologies Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV. "INDPERM"
Harper Recruitment
West Bridgford, Nottinghamshire
Sales Manager / Branch Manager Full Time Permanent Location: Tamworth Salary: £28,000 - £30,000 basic (up to £50,000 OTE) We are seeking an experienced and driven Sales Manager / Branch Manager to lead our Tamworth branch. This is a fantastic opportunity for a proven sales professional with strong leadership skills to take ownership of branch performance, drive growth, and develop a high-performing team. The Role As Sales Manager / Branch Manager, you will be responsible for the overall success of the branch, managing day-to-day sales operations while actively driving new business and revenue growth. Key responsibilities include: Managing and overseeing all sales operations within the branch Conducting valuations and playing a hands-on role in business development Securing new instructions/listings and expanding market share Overseeing the full sales process from instruction to completion, ensuring a high level of customer service throughout Setting, driving, and achieving branch targets Monitoring KPIs and sales performance against agreed objectives Leading, motivating, and managing staff performance, including coaching and development Ensuring compliance with company policies, procedures, and industry regulations Representing the business professionally within the local market and building strong relationships with clients and stakeholders Who We're Looking For We're looking for a motivated and commercially minded individual who thrives in a target-driven environment and leads by example. You will have: Proven experience in sales management, ideally within a branch-based or property/sales environment A strong track record of driving sales growth and increasing market share Demonstrable experience managing, motivating, and developing a sales team Proven ability to generate new business and win instructions Strong leadership, communication, and organisational skills A results-focused mindset with the ability to analyse performance and implement improvements Confidence in conducting valuations and negotiating at a senior level What's on Offer Competitive basic salary of £28,000 - £30,000 Realistic OTE of up to £50,000 A permanent, full-time position with long-term career progression opportunities The chance to take ownership of a branch and make a real impact on its success
Jan 30, 2026
Full time
Sales Manager / Branch Manager Full Time Permanent Location: Tamworth Salary: £28,000 - £30,000 basic (up to £50,000 OTE) We are seeking an experienced and driven Sales Manager / Branch Manager to lead our Tamworth branch. This is a fantastic opportunity for a proven sales professional with strong leadership skills to take ownership of branch performance, drive growth, and develop a high-performing team. The Role As Sales Manager / Branch Manager, you will be responsible for the overall success of the branch, managing day-to-day sales operations while actively driving new business and revenue growth. Key responsibilities include: Managing and overseeing all sales operations within the branch Conducting valuations and playing a hands-on role in business development Securing new instructions/listings and expanding market share Overseeing the full sales process from instruction to completion, ensuring a high level of customer service throughout Setting, driving, and achieving branch targets Monitoring KPIs and sales performance against agreed objectives Leading, motivating, and managing staff performance, including coaching and development Ensuring compliance with company policies, procedures, and industry regulations Representing the business professionally within the local market and building strong relationships with clients and stakeholders Who We're Looking For We're looking for a motivated and commercially minded individual who thrives in a target-driven environment and leads by example. You will have: Proven experience in sales management, ideally within a branch-based or property/sales environment A strong track record of driving sales growth and increasing market share Demonstrable experience managing, motivating, and developing a sales team Proven ability to generate new business and win instructions Strong leadership, communication, and organisational skills A results-focused mindset with the ability to analyse performance and implement improvements Confidence in conducting valuations and negotiating at a senior level What's on Offer Competitive basic salary of £28,000 - £30,000 Realistic OTE of up to £50,000 A permanent, full-time position with long-term career progression opportunities The chance to take ownership of a branch and make a real impact on its success
Executive Assistant £28,000k Permanent Birmingham Full-time Mon-Fri 9am-5pm Hybrid Working Harper Recruitment Group are working in partnership with an established market leading law firm based in Birmingham. We're looking for an experienced Administrator to provide admin, financial and file management support across multiple legal teams. Responsibilities: Provide administrative, financial and file management support to legal teams Act as first point of contact for client and internal queries Open and close files, manage compliance documentation and conflict checks Produce and manage documents, audio typing, reports and client data room materials Maintain accurate records within case and document management systems Support with billing, company expenses and cheques Arrange travel bookings Liaise with lawyers, clients and support teams to ensure smooth service delivery Who are we looking for? Previous office-based administration experience (legal environment desirable) Strong Microsoft Office skills (Word, Excel, PowerPoint) Highly organised with excellent attention to detail Confident communicator with a professional, client-focused approach Proactive, flexible and able to work calmly in a fast-paced environment Willing to learn new systems and processes The role is an exciting opportunity for an experienced EA to join a fabulous, progressive organisation. The role would suit someone with experience in Legal or Professional Services, Property or similar. Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV "INDPERM"
Jan 29, 2026
Full time
Executive Assistant £28,000k Permanent Birmingham Full-time Mon-Fri 9am-5pm Hybrid Working Harper Recruitment Group are working in partnership with an established market leading law firm based in Birmingham. We're looking for an experienced Administrator to provide admin, financial and file management support across multiple legal teams. Responsibilities: Provide administrative, financial and file management support to legal teams Act as first point of contact for client and internal queries Open and close files, manage compliance documentation and conflict checks Produce and manage documents, audio typing, reports and client data room materials Maintain accurate records within case and document management systems Support with billing, company expenses and cheques Arrange travel bookings Liaise with lawyers, clients and support teams to ensure smooth service delivery Who are we looking for? Previous office-based administration experience (legal environment desirable) Strong Microsoft Office skills (Word, Excel, PowerPoint) Highly organised with excellent attention to detail Confident communicator with a professional, client-focused approach Proactive, flexible and able to work calmly in a fast-paced environment Willing to learn new systems and processes The role is an exciting opportunity for an experienced EA to join a fabulous, progressive organisation. The role would suit someone with experience in Legal or Professional Services, Property or similar. Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. About Harper Recruitment Group: Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV "INDPERM"
Senior Sales Negotiator North Nottingham £25,000 Basic - £40,000 OTE Mon - Fri :45am to 5:30pm and 1 in 2 Saturdays 9 to 3 Join an award winning, market leading independent estate agency with multiple branches throughout Nottingham. As a prominent player in the industry, they pride themselves on their professional approach, local expertise, and commitment to exceeding client expectations. This is an excellent opportunity to join a forward thinking property business that can offer fantastic career progression and earning ability. As a Sales Negotiator, you will play an important role in facilitating property transactions, ensuring a seamless process for both buyers and sellers. This position offers an exciting opportunity for a seasoned professional to thrive in a dynamic environment and contribute to the continued success of the agency. Key Responsibilities: Client Management: Cultivate and maintain strong relationships with clients, understanding their unique needs and providing expert guidance throughout the sales process. Negotiation: Utilise your negotiation skills to achieve optimal outcomes for both buyers and sellers, ensuring a win-win situation for all parties involved. Qualifications & Experience: Proven Sales Experience: A track record of success in property sales, demonstrating a strong understanding of the property market is preferred. Exceptional Communication Skills: Clear and concise communication, both written and verbal is key. Negotiation Expertise: Demonstrated proficiency in negotiation techniques, with a focus on achieving favourable outcomes for both vendors and buyers. Customer-Centric Approach: A commitment to delivering outstanding customer service. Team Player: Ability to collaborate effectively with colleagues, supporting a positive and results-driven team environment.
Jan 29, 2026
Full time
Senior Sales Negotiator North Nottingham £25,000 Basic - £40,000 OTE Mon - Fri :45am to 5:30pm and 1 in 2 Saturdays 9 to 3 Join an award winning, market leading independent estate agency with multiple branches throughout Nottingham. As a prominent player in the industry, they pride themselves on their professional approach, local expertise, and commitment to exceeding client expectations. This is an excellent opportunity to join a forward thinking property business that can offer fantastic career progression and earning ability. As a Sales Negotiator, you will play an important role in facilitating property transactions, ensuring a seamless process for both buyers and sellers. This position offers an exciting opportunity for a seasoned professional to thrive in a dynamic environment and contribute to the continued success of the agency. Key Responsibilities: Client Management: Cultivate and maintain strong relationships with clients, understanding their unique needs and providing expert guidance throughout the sales process. Negotiation: Utilise your negotiation skills to achieve optimal outcomes for both buyers and sellers, ensuring a win-win situation for all parties involved. Qualifications & Experience: Proven Sales Experience: A track record of success in property sales, demonstrating a strong understanding of the property market is preferred. Exceptional Communication Skills: Clear and concise communication, both written and verbal is key. Negotiation Expertise: Demonstrated proficiency in negotiation techniques, with a focus on achieving favourable outcomes for both vendors and buyers. Customer-Centric Approach: A commitment to delivering outstanding customer service. Team Player: Ability to collaborate effectively with colleagues, supporting a positive and results-driven team environment.
Lettings Negotiator Nottingham £25,000 to £27,000 (doe) Monday to Friday, 9:00- 17:30 This is a fantastic opportunity to join a growing lettings company in Derby. They are looking for an outgoing, ambitious & hardworking Lettings Negotiator to join their close knit and successful team. Key Responsibilities Work collaboratively with the wider team to achieve successful lettings of their properties across the region Manage applications from start to finish, ensuring full compliance with legal and regulatory requirements. Maintain clear and professional communication with landlords, tenants, and guarantors to facilitate smooth tenancy setups and build strong relationships. Ensure the property portfolio is well-managed, with a particular focus on health and safety compliance. Coordinate, organise, and oversee repairs and maintenance for managed properties in a timely and efficient manner. Arrange and process property visits, check-outs, and inventory reports, handling deposit disputes where required. Provide general administrative support and contribute to the smooth day-to-day running of the office. Key Attributes & Requirements Proven experience in lettings is desirable A genuine interest & motivation to progress within the lettings industry. Strong knowledge of property compliance and safety regulations. Excellent customer service and communication skills, acting as a first point of contact for landlords and tenants. High level of attention to detail and strong organisational ability. Strong administrative, presentation, numerical, and IT skills. Ability to follow company processes and maintain high professional standards. Submit your CV today to apply! Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within three business days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
Jan 28, 2026
Full time
Lettings Negotiator Nottingham £25,000 to £27,000 (doe) Monday to Friday, 9:00- 17:30 This is a fantastic opportunity to join a growing lettings company in Derby. They are looking for an outgoing, ambitious & hardworking Lettings Negotiator to join their close knit and successful team. Key Responsibilities Work collaboratively with the wider team to achieve successful lettings of their properties across the region Manage applications from start to finish, ensuring full compliance with legal and regulatory requirements. Maintain clear and professional communication with landlords, tenants, and guarantors to facilitate smooth tenancy setups and build strong relationships. Ensure the property portfolio is well-managed, with a particular focus on health and safety compliance. Coordinate, organise, and oversee repairs and maintenance for managed properties in a timely and efficient manner. Arrange and process property visits, check-outs, and inventory reports, handling deposit disputes where required. Provide general administrative support and contribute to the smooth day-to-day running of the office. Key Attributes & Requirements Proven experience in lettings is desirable A genuine interest & motivation to progress within the lettings industry. Strong knowledge of property compliance and safety regulations. Excellent customer service and communication skills, acting as a first point of contact for landlords and tenants. High level of attention to detail and strong organisational ability. Strong administrative, presentation, numerical, and IT skills. Ability to follow company processes and maintain high professional standards. Submit your CV today to apply! Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within three business days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
Partner Manager Location: East Midlands, Remote Salary: £30,000 - £45,000 (DOE) Contract: Full-Time, Fixed-Term to April 2026 This is a chance to step into a high-impact project with a digital platform that is making a major investment in how it works with and supports its SME partners, and this role sits right at the heart of that transformation. As Partnership Manager, you'll play a key role in reshaping how the organisation manages its partnerships with SMEs. You'll drive operational change, bring strategy to life, and act as the voice of independent retailers as the platform evolves. If you thrive on autonomy, momentum, and seeing your work make a visible difference, this is a role that doesn't come around often. You'll join a dedicated project team with the freedom to build, test, and improve processes at pace, while collaborating closely with Product, Engineering, UX, Marketing, and Operations to deliver real, measurable impact. What You'll Be Doing Own and elevate the end-to-end onboarding experience for SME partners, designing processes that are smooth, scalable, and partner-first Create clear, engaging self-serve resources (guides, FAQs, videos) that empower partners to succeed independently Coach and advise partners on creating compelling, high-performing offers that deliver value for both sides Spot trends in partner behaviour and feedback, turning insight into meaningful process and experience improvements Act as a key partner to Product and UX teams, feeding real-world insight to help shape tools and workflows Support partner activation and re-engagement campaigns, ensuring messaging and approach resonate with SMEs Work closely with the project team and operational stakeholders to ensure ideas turn into action What You'll Bring Experience working with SME or local business partners A commercially astute mindset, with a strong understanding of reviewing and rolling out operational change across multiple teams The ability to turn complex processes into simple, intuitive support content An analytical, curious approach - you naturally spot patterns and ask, "how can this be better?" Comfort working in product-led, Agile environments alongside technical and non-technical teams Confidence using CMS platforms and self-serve tools Excellent communication and relationship-building skills A proactive, hands-on attitude with the confidence to work independently and move fast Please note: Although the role is remote, ideally we are looking for candidates based in the East Midlands, as there may be occasional requirements to visit the head office. This role is a Fixed-Term Contract until April 2026, with potential to become permanent. INDPROPERTY
Jan 23, 2026
Contractor
Partner Manager Location: East Midlands, Remote Salary: £30,000 - £45,000 (DOE) Contract: Full-Time, Fixed-Term to April 2026 This is a chance to step into a high-impact project with a digital platform that is making a major investment in how it works with and supports its SME partners, and this role sits right at the heart of that transformation. As Partnership Manager, you'll play a key role in reshaping how the organisation manages its partnerships with SMEs. You'll drive operational change, bring strategy to life, and act as the voice of independent retailers as the platform evolves. If you thrive on autonomy, momentum, and seeing your work make a visible difference, this is a role that doesn't come around often. You'll join a dedicated project team with the freedom to build, test, and improve processes at pace, while collaborating closely with Product, Engineering, UX, Marketing, and Operations to deliver real, measurable impact. What You'll Be Doing Own and elevate the end-to-end onboarding experience for SME partners, designing processes that are smooth, scalable, and partner-first Create clear, engaging self-serve resources (guides, FAQs, videos) that empower partners to succeed independently Coach and advise partners on creating compelling, high-performing offers that deliver value for both sides Spot trends in partner behaviour and feedback, turning insight into meaningful process and experience improvements Act as a key partner to Product and UX teams, feeding real-world insight to help shape tools and workflows Support partner activation and re-engagement campaigns, ensuring messaging and approach resonate with SMEs Work closely with the project team and operational stakeholders to ensure ideas turn into action What You'll Bring Experience working with SME or local business partners A commercially astute mindset, with a strong understanding of reviewing and rolling out operational change across multiple teams The ability to turn complex processes into simple, intuitive support content An analytical, curious approach - you naturally spot patterns and ask, "how can this be better?" Comfort working in product-led, Agile environments alongside technical and non-technical teams Confidence using CMS platforms and self-serve tools Excellent communication and relationship-building skills A proactive, hands-on attitude with the confidence to work independently and move fast Please note: Although the role is remote, ideally we are looking for candidates based in the East Midlands, as there may be occasional requirements to visit the head office. This role is a Fixed-Term Contract until April 2026, with potential to become permanent. INDPROPERTY