NORTHAMBER PLC

Northamber PLC is the UK's longest established trade only, IT and AV distributor. Over the last 44 years the business has established a strong reputation for its high levels of reseller service combined with specialist, technical support. We believe in the importance of P roactivity, strong stakeholder R elationships, a passion for S ervice levels and wanting to be more K nowledgeable than our competition on what we sell. This drives our day to day as a business and what we expect from our team. Purpose of Role: The Kodak focused Internal Sales Specialist will play a critical role in supporting the sales and product management teams by leading with sales of the Kodak brand in Northamber. This involves proactively contacting lapsed / existing and potential customers, to generate sales opportunities for Kodak, following through on quotes and bids to understand what is needed to successfully close the opportunities, have a strong understanding of the technical & commercial benefits Northamber offers. Success will be defined from growing revenue, traded breadth, and Kodak brand presence against targets and KPI s. This position requires a proactive, detail-oriented individual with excellent organisational skills, strong communication abilities, and a passion for speaking to customers. The ideal candidate for this role will be a confident and driven salesperson who has experience within telesales and is keen to speak with customers. Key objectives i.e. Your day to day Exceed 2 hours minimum call times with customers daily. Call identified customers to introduce them to new products and promotions for the vendor. Generate new business opportunities by planning outbound calls to customers. Proactively following through on quotes and bids to close them successfully and if unsuccessful determine why so we can improve. Generate and own a pipeline of sales opportunities. To provide a sales forecast to the sales management from opportunities identified and ensure any pipeline information is always up to date. Sell the features and benefits of the vendor s products across Northamber and its associated companies with customers, organising demos of products where required at Kodak and other vendor offices. Review changes in customer spend behaviour (Recency, Frequency, Monetary) to speak to customers who have changed their spending behaviours and understand why, if relevant defining plans to address. These are achieved through the exposure of Kodak and Northamber products, services, and value proposition to identified accounts, in conjunction with the Vendor Business Manager s across the business. Key Responsibilities: Achieving personal sales and margin target on a monthly basis. Driving traded breadth and customer recruitment. Delivering an expert service to their reseller accounts. Confidently position why Kodak and Why Northamber on commercial and technical level to swap sell resellers to Northamber from competing distributors. Delivering against organisational and personal KPI s including margin and activity levels. Developing and maintaining customer relationships. Developing, qualifying and following up on sales leads and feedback to Kodak. Following up e-shots and marketing activities with prospective customers. Promoting Northamber services and accessories on every sale to increase margin and value. Desirable: Excellent track record of internal sales in distribution. Proven success of delivering sustained incremental sales and profit for a sales organisation through proactive customer engagement. Clear understanding and experience of working within a channel focused environment. Knowledge of products and industry trends is a plus. Able to easily understand technical products in order to effectively sell their features. Essential: Strong organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication skills, both written and verbal. Detail-oriented with a focus on accuracy and data integrity. Proficiency in Microsoft Office Suite, particularly Excel.

Marketing Manager role is the focal point of all marketing activities for Northamber Solutions, a division of Northamber PLC, the longest trading Technology Distributor in the UK. The role involves proactively managing the implementation of strategic and tactical marketing programs for the division and its portfolio of vendors. The role encompasses interfacing with vendor partners to generate incremental marketing funds from Co-op and MDF, liaising with Vendor Marketing Managers, Distribution Account Managers and Northamber Product Managers. Responsibilities: Liaise with the AV Marketing Manager to co-ordinate work with the Design Team Manager so that Solutions and AV integrate seamlessly. Own the marketing relationship with all key Solutions vendors ensuring all plans are built in alignment with vendor and Northamber objectives, including financial contribution. Build individual quarterly marketing plans in conjunction with the vendor and Northamber Product Managers in line with business objectives. Plan, create and execute multi touch campaigns that are creative, innovative and deliver a good level of ROI. Support the planning and execution of any lead generation campaigns through our channel partners whilst building good working relationships. Ensure all channel activity executed on behalf of the vendor includes the Northamber Solutions value-add messaging at all times. Support the sales and marketing team on all relevant Northamber events such as trade shows, partner events, and networking events. Attend sales and marketing meetings to fully understand the strategy and run the interlock meetings between the AV team and Marketing. Promote the company s marketing services business to new and existing partners / clients. Manage all social media and website strategy and content for Northamber Solutions, including, reposting, creating and copywriting where required. Manage all content creation for external and internal assets, copywriting where required, so that complete projects are passed to the design team. Tracking of ROI per activity/campaign and recommending changes to the campaigns / marketing mix. Recommending events that Northamber should invest in and then managing their execution. Understanding and ensuring that vendors marketing KPI requirements are tracked and then exceeded. Work on building and executing the Northamber Solutions brand strategies, messaging and communications. Ensure Social and Web are fully utilised to promote and Drive the Solutions Brand requirements. Manage agreed vendor budgets and ensure that all plans are fully executed and invoiced accurately and completely, liaising with Finance as needed. Skills and Knowledge Degree in Marketing or relevant qualification (i.e. CIM) highly preferred. Knowledge of Security, Infrastructure, Software and Solutions vendors and products preferred. Experience in the Tech Solutions area would be an advantage. Experience in IT related industry, Distribution, Reseller, Vendor, Channel Experience Knowledge and experience of CRM & Marketing tools would be an advantage Ability to handle multi projects simultaneously in a fast paced environment. Proven success creating well researched B2B marketing plans in line with budget, target audience and net profitability. Evidence of successful engagement with sales teams to build and agree on go-to Proven success executing multiple, simultaneous marketing campaigns that deliver measurable ROI. Evidence of utilising the full marketing mix (online/offline principles plus events). Experience of planning and delivering creative, demand generation campaigns. Person Specification: Able to deliver successful outcomes in a fast moving environment Resilient and able to solve complex problems and overcome challenges Excellent language and communication skills, both verbal and written Self-motivated and ability to work on own initiative Excellent interpersonal skills Organised and deadline orientated High level of attention to detail Commercially aware. Location: Chessington preferred, Basingstoke considered