Scout Recruiting Ltd

Scout Recruiting has an exciting opportunity for a Hardware Technician to join our client s customer focused team. The main task will be the building of touchscreen systems ready to be installed by our team of engineers across the UK. This role is Monday to Friday full time permanent. The company offers excellent non salaried benefits and a competitive salary for some one starting out on their IT career. Key Responsibilities: System builds Pre-install scanner set-up. Disk and Hotkey set-up. Till and peripheral building/testing prior to installation. Liaise with front office for installation dates. Work closely with the installation engineers and customer support to ensure every installation runs smoothly on time and with the correct equipment. Stock Shipping of replacement parts as required, on time and to the correct address. Recording/allocating stock serial numbers To keep the stock room/build area clean and tidy. Report stock shortages to hardware manager. Stocktaking on a bi-weekly basis. General Duties Cleaning of second hand/returned equipment. Repair faulty equipment if possible. Test repaired equipment. Chase customers for return of loan/faulty equipment. Postage Key Skills: You have a full clean driving licence. You have previous experience of working as part of a team. Demonstrable organisational skills, including time management, prioritisation of tasks and self-motivation. Strong work ethic requires high standards of self-motivation, able to be flexible to get the job done, able to work under pressure when deadlines approach. You are a confident and clear communicator. You always have an excellent professional manner. You are hardworking and committed, with a sense of humour. Shortlisting starts immediately. Relevant job titles to this role can include Computer Technician, IT Technician, Desktop Support Technician, Electronics Technician or Maintenance Technician

Do you enjoy working with computers and helping people? Scout Recruiting is now recruiting on our clients behalf, forTechnical Support Agents. This role will require you to work directly with their customers, educating them on features, diagnose issues and carry out remote remedial work to the software. Day-to-day, they work with Linux (Debian) and MySQL and this is a great opportunity for those with skills or an interest in these areas. You do not need to have advanced knowlege on these systems as you will be fully supported and trained in this role. This is a full time permanent role offering a competitive salary and excellent non salaried benefits. Key Responsibilities: • Understanding the operation of our bespoke software systems, the hardware and software for the both applications, and to seek ways to improve the reliability and performance of the systems. • Take customer calls and attempt to resolve the customer s enquiry or issue by remotely connecting to customer sites. • Telephone customers and talk through certain functions, and explain the causes and solutions to the problems. • Participate in the out of hours support rota (this could amount to 1 week in 8) • Escalate issues to your line manager as appropriate (and according to procedure) • Maintain a high level of call logging issue quality (ensuring others can follow your work) • Liaise with customers professionally at all times • Participate in ongoing training as systems evolve and new features or functionality is built • Ensure the working environment is kept tidy and professional at all times • Ensure that your own technical knowledge is kept up to date Key Skills : • Excellent IT literacy, fast accurate keyboard skills • Confident and clear communicator (verbal, written and listening skills) • Proven track record in customer service and support • You have demonstrable organisation skills, including time management, prioritisation of tasks, and self-motivation • You are professional in manner, approach, appearance and confidence • You are motivated to learn and disseminate information. • You have a strong work ethic. • You have strong attention to details • You are hard-working and committed, with a sense of humour

We are recruiting for an experienced Document Controller to join a busy project team delivering complex engineering and power projects. The successful candidate will manage technical documentation throughout the full project lifecycle, ensuring all drawings, specifications, quality documentation and client submissions are accurately controlled, compliant and delivered on time. This role is ideal for candidates with experience in engineering, construction, manufacturing, utilities, energy, or EPC environments. This position is a permanent full-time role and our client is located on the outskirts of Stamford. Salary for this role is up to 40K plus an excellent package of non-salaried benefits. Key Responsibilities Manage document control activities across multiple engineering projects. Maintain document registers, revision logs and electronic document management systems (EDMS). Issue, receive, review and distribute drawings, specifications, calculations, datasheets, manuals and technical documentation. Prepare document transmittals and ensure submissions comply with contractual and client requirements. Monitor document status, chase overdue information and support project milestones. Apply version control, document numbering and naming conventions. Support Project Managers, Engineers and Quality teams with reporting and administration. Coordinate review cycles, comments, approvals and final document handover packs. Maintain confidential records and support ISO 9001 and audit compliance. Drive continuous improvement of document control processes. Essential Skills & Experience Previous experience as a Document Controller, Technical Administrator or Project Administrator. Experience within engineering, power, utilities, energy, manufacturing, construction or EPC projects. Excellent knowledge of document management systems (EDMS), revision control and document registers. Advanced Microsoft Office skills including Excel, Word and Outlook plus Adobe Acrobat/PDF software. Excellent organisational skills with the ability to manage multiple projects and competing deadlines. Strong communication and stakeholder management skills. Knowledge of ISO 9001, quality systems and engineering documentation. High attention to detail and commitment to accuracy. Short listing for this role will start immediately.