Emmerson-Ross Recruitment

4 job(s) at Emmerson-Ross Recruitment

Emmerson-Ross Recruitment Paignton, Devon
Jul 03, 2026
Full time
Our client, a well-established and growing Accident Management company, is looking for a Customer Service Advisor to join their friendly and supportive team. If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required. As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way. The Role As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently. Handle inbound customer calls and enquiries. Manage customer cases from start to finish. Arrange suitable replacement vehicles. Liaise with repair garages, external organisations and other stakeholders. Keep customers updated throughout the process. Maintain accurate records using internal systems. Prioritise multiple cases while meeting service standards. Work closely with colleagues to deliver an excellent customer experience. About You We're looking for someone who enjoys helping people, communicates confidently and thrives in a fast-paced environment. You'll ideally have: At least 2 years' experience in customer service, contact centres, administration or another office-based role. Excellent communication and customer service skills. Strong organisation and attention to detail. Good IT skills and confidence using computer systems. The ability to manage multiple tasks and work as part of a team. A positive attitude and willingness to learn. Whether you're currently working as a Customer Service Advisor, Customer Support Advisor, Contact Centre Advisor, Administrator or Case Coordinator, we'd love to hear from you. If you're looking to build a long-term career, this Customer Service Advisor - Claims opportunity offers excellent training and genuine career development. What's on Offer? Salary of 28,089.10 per annum Monthly team bonus Contributory pension scheme Full training and ongoing development Friendly and supportive working environment Excellent location close to public transport, shops, caf s and the seafront If you're ready for your next challenge, apply today to become a Customer Service Advisor and join a growing business where your customer service skills will make a real difference.
Emmerson-Ross Recruitment Paignton, Devon
Jul 03, 2026
Full time
Our client, a well-established and expanding Accident Management company, is looking for a Claims Handler to join their friendly and high-performing team. This is an excellent opportunity to build a long-term career with a successful organisation that specialises in providing replacement vehicles following road traffic accidents. You'll play a key role in supporting clients through the claims process, delivering outstanding service from first notification through to arranging a suitable replacement vehicle. Whether you already have claims experience or come from a strong telephone-based customer service background, full training and ongoing support will be provided. The Role As a Claims Handler, you'll manage claims from first notification through to completion, ensuring every client receives a professional, efficient and empathetic service. Key Responsibilities: Handle inbound customer calls and enquiries. Manage new claims from first notification through to completion. Arrange suitable replacement vehicles. Liaise with repair garages and external organisations. Work with Taxi Licensing Authorities where required. Keep clients updated throughout the claims process and maintain accurate case records. Work closely with colleagues to ensure service levels are achieved and cases are progressed efficiently. Deliver excellent customer service at every stage of the claim. About You The successful candidate will have: At least 2 years' experience in a telephone-based customer service or claims handling role. Excellent communication and interpersonal skills. Strong attention to detail. Excellent organisational and time management skills. The ability to manage multiple cases effectively. Good administration and IT skills. A positive, proactive approach and willingness to learn. The ability to work independently while contributing to a collaborative team. What's on Offer? Salary of 28,089.10 per annum Monthly team bonus Contributory pension scheme Full training and ongoing development Friendly and supportive working environment Excellent location close to public transport, shops, caf s and the seafront If you're looking for your next opportunity with a growing and reputable business where you can make a real difference to clients every day, we'd love to hear from you. Apply today to find out more.
Emmerson-Ross Recruitment Paignton, Devon
Jul 02, 2026
Full time
Are you an organised, detail-oriented professional seeking a flexible part-time role? We are recruiting on behalf of our client who is looking for a dedicated Accounts & Administrative Assistant to join their small, close-knit finance team based in Paignton. This varied, hands-on role offers hours per week with genuine flexibility around when your hours are worked. It is the perfect opportunity for someone looking to successfully balance work around childcare, studies, or other local commitments. Your Role as an Accounts & Administrative Assistant Working as part of a highly supportive finance team, you will work closely with their Finance Manager. In this Accounts & Administrative Assistant position, you will play a vital role ensuring the smooth day-to-day running of our client's accounts function while keeping their office organised. Key Responsibilities: Process supplier and customer invoices and credit notes accurately using Sage 50. Match supplier invoices against the purchase order system. Reconcile supplier statements on a monthly basis. Carry out credit control activities and follow up outstanding payments. Authorise purchase orders and process receipts. Handle general office administration, covering data entry, record keeping, and answering incoming calls. Work collaboratively to provide wider administrative support to their friendly team. What We Are Looking For Our client's ideal Accounts & Administrative Assistant is someone who loves variety, balances tasks with high accuracy, and brings a positive, flexible approach to a small office environment. About You: Experience: Ideally 2 years' experience in a similar accounts, bookkeeping, or finance administration role. However, our client is completely open-minded if you have strong foundational skills and the right attitude! Software Skills: Good working knowledge of Microsoft Excel. Sage 50 experience is preferred, but they are happy to provide full system training if you have used another accounting package. Traits: Excellent organisational skills with a high level of accuracy, a friendly professional manner, and the ability to work independently. What We Offer Our Accounts & Administrative Assistant Our client genuinely values their staff and wants to ensure you feel supported from day one. As their new Accounts & Administrative Assistant, you will enjoy: True Flexibility: hours per week tailored to fit around your commitments. Great Culture: A friendly, supportive, and collaborative local team environment. Growth: Full training and support where required to get you up to speed. Impact: The opportunity to become a truly valued member of a small business where your contribution makes a visible difference every day. How to Apply If this sounds like the local, flexible role you have been searching for, click apply today! We are managing this vacancy closely and are looking to move quickly with interviews.
Emmerson-Ross Recruitment Newton Abbot, Devon
Jul 01, 2026
Full time
A bit about the roles We are currently helping two separate, well-established local businesses find experienced payroll professionals to join their teams. One role is based in Newton Abbot and the other is in Torquay. Both clients are genuinely lovely to work with and are happy to look at either full-time or part-time hours to suit the right person. In either position, you will be the go-to person for the company payroll, managing the processing from start to finish within a friendly, supportive team environment. What you will be doing Handling end-to-end payroll processing to ensure everyone is paid accurately and on time Managing all the usual statutory bits like SMP, SPP, SSP, and pensions Working efficiently to keep on top of strict weekly and monthly processing deadlines Keeping the payroll database up to date and maintaining secure, accurate records Answering any payroll or tax queries from staff in a helpful manner Keeping your eye on the latest HMRC rules and legislation changes What we are looking for Experience: You must have proper, hands-on experience in a dedicated payroll role Software: You will need to be comfortable using Microsoft Excel alongside Sage Payroll (or something very similar) Knowledge: A solid, up-to-date understanding of UK payroll rules, auto-enrolment, and calculations Skills: Excellent communication skills, great attention to detail, and the ability to manage your own workload to hit deadlines How to apply If you have the right payroll background and are looking for a fantastic local role that offers genuine flexibility, we would love to hear from you.