First Light

Gloucestershire Independent Sexual Violence Advisor Location: Gloucester Salary: £25,954 per annum rising to £26,364 per annum on successful completion of probation Vacancy Type: Permanent, Full Time Closing date: 2nd June 2026 Expected date for interviews: Week commencing 22nd June 2026 About the Role To work in a multi-agency setting providing a pro-active crisis intervention service to adult victims of sexual violence within and outside of the criminal justice system. The post holder will work pro-actively to risk assess and support client needs and develop a comprehensive support plan to help keep victims safe. This role will use advocacy and partnership working skills to ensure victims are supported throughout the criminal justice system from report to court, and to access services to which they are entitled. The post holder will manage a busy caseload and have excellent partnership skills and an understanding of Adult and Vulnerable people Safeguarding procedures. Operate an assertive, client-led outreach service, meeting clients in locations where they feel most comfortable and safe, in line with service policies and risk assessments. This role will work proactively as part of the ISVA Team and will have respect for the diversity of the community in which the service works to ensure the services is accessible to all. The post holder will also uphold the values and mission statement of First Light and proactively support and champion the charity in all areas of their work. The post holder will be highly motivated, flexible and able to work unsupervised on a day-to-day basis. Key responsibilities: Ensure that a comprehensive understanding of the dynamics of sexual violence, and its impact on victims, family members and wider society, informs all work with victims and partner agencies. All interventions will prioritise the safety, security and dignity of service users and of colleagues. Operate an assertive, client-led outreach service, meeting clients in locations where they feel most comfortable and safe, in line with service policies and risk assessments. To support clients through the Criminal Justice System, explaining the procedures and their role and rights within that system and act as a first point of contact to relevant Criminal Justice agencies. Liaise with the Police and CPS on behalf of the clients, with the client s informed consent and adhering to confidentiality policy in relation to release of information. Keep the victim informed about case progress in line with the requirements of the Victims Code of Practice. Essential requirements: Evidence of IT and computer literacy skills Full Driving licence Experience of working with vulnerable people, and/or experience of crisis work Experience of the work of criminal/civil justice and/or health & social care systems Ability to build rapport and develop and maintain relationships with clients/colleagues/professionals and stakeholders Handling confidential and sensitive information appropriately Managing a caseload Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.

SARC Coordinator Location: Local SARC: Swindon SARC, The Gables, Shrivenham Road SN3 4RB Sister SARC: Gloucester SARC, Hope House, Great Western Road, Gloucester, GL1 4NN Will be required to work from an alternative office in Swindon for an interim period Salary: £25,954 (pro rata) per annum rising to £26,364 (pro rata) per annum on successful completion of probation. Hours: 30 hours per week Tuesday to Friday 09:00 - 17:00 Holiday: 25 days annual holiday entitlement increasing to 30 days after 5 years service per annum plus bank holidays (pro rata) Contract: Permanent Deadline for receipt of applications: 2nd June 2026 Expected date for interviews: To be arranged with candidate The Swindon Sexual Assault Referral Centre (SARC) is looking for a part time office based coordinator to support the smooth running of the Service. The post holder will work along side and support the SARC Manager and SARC Team Leader. The SARC Coordinator is the first point of contact on the SARC office phone line for clients and professionals. The successful candidate will be fully trained as a Crisis Worker and will be expected to provide cover on the Crisis Worker rota as required. The SARC Coordinator will be required to support clients at the Gloucester SARC for an interim period while necessary building works are completed at the Swindon SARC. During this period you will be provided with an alternative office location from which to work within Swindon. The post holder will be required to provide Crisis Worker cover during periods of staff absence, such as annual leave or sickness. This may include undertaking Crisis Worker duties during their standard working day (09 00), and where required, providing on-call cover between 07 00 and 17 15. During on-call periods, the post holder will be responsible for managing the telephone and responding to client needs and may be required to attend the SARC outside of standard working hours where an in-person response is required. This will be arranged in line with service need and with reasonable notice wherever possible. The post holder will need to be able to attend the Swindon SARC within 90 minutes of a call out and attend the Gloucester SARC within 2 hours of a call out. The SARC Coordinator will provide accurate and timely reports and data submissions for internal and external reporting purposes. Key responsibilities: Central point of contact for the Manager and Team Leader of the service Day to day co-ordination and delivery of all administration duties Taking calls and liaising with clients and professionals Completing follow up calls Processing cases and referrals on the SARC Client Management System Working to support clients of historic sexual assault or rape Managing emails and all other correspondence Ability to work to tight deadlines Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met. Support stock control and ordering processes to ensure SARC is appropriately resourced. Will be required to complete forensic cleaning within the SARC (full training and equipment will be provided). Will be required to support with engagement and outreach events with the Swindon SARC team in communities across Wiltshere. To complete regular audits to ensure accuracy and compliance with necessary accreditations. Will attend / complete all training as required, whether in-person or online. Will attend all SARC Team Meetings every third Monday of each month from 17:30 - 19:00 (can be paid at £13.10 p/h or taken back as Time Off In Lieu. Essential requirements: Will need to provide a DNA sample to both the Swindon and Gloucester SARC's for inclusion on the elimination database. English Language and Mathematics GCSE or equivalent grade C or above Demonstrable proficiency in Intermediate IT skills (Microsoft Office) Experience and ability to design, maintain and develop administrative systems and spreadsheets / databases Compassionate and empathetic with an ability to speak to people at a time of crisis Affinity with ethos of the charity (Living in a society free from Sexual Violence) Flexibility and the ability to adapt according to the needs of the service Full / clean Driving Licence and access to their own vehicle with business insurance Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer. Annual pay review and employer contribution pension scheme. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.

Sexual Assault Referral Centre (SARC) Manager Location: Swindon & Wiltshire SARC Salary: £35,073 per annum rising to £36,968 per annum on successful completion of probation. Vacancy Type: Permanent, Full Time Closing Date: 22nd May 2026 About the role: We are looking for an experienced and values-driven leader to join First Light as our SARC Manager for the Swindon and Wiltshire Sexual Assault Referral Centre (SARC). This is a senior role responsible for leading a vital front-line service supporting individuals affected by sexual violence. You will provide both strategic and operational leadership, ensuring the service is safe, responsive and high quality, and that service users remain at the heart of everything we do. You will lead a dedicated team, oversee service performance and work closely with key partners including Gloucestershire Health and Care Foundation Trust, NHS England, Police and the Office of the Police and Crime Commissioner. What you will be doing: Leading and managing the day-to-day delivery of the SARC Service Ensuring safe, effective and high-quality support for service users Overseeing service performance, KPIs and reporting, including quarterly reporting Managing and developing a multidisciplinary team, including Crisis Workers Ensuring full rota coverage and stepping into Crisis Worker duties where required Driving service improvement through data, audit and learning Leading and supporting compliance with national forensic standards, including Forensic Science Regulator requirements and ISO 15189 accreditation frameworks Working in partnership with clinical colleagues to support robust clinical and forensic governance Building strong relationships across a complex multi-agency system Representing the service at local and regional partnerships About you: We are looking for someone who can bring: Strong leadership experience within a complex service environment Experience of managing teams and delivery high quality services Confidence in working in multi-agency partnerships Experience of safeguarding practice, including decision making and escalation The ability to analyse data and use insight to improve services A strong understanding of governance, risk and quality assurance Knowledge of the sexual violence sector or related services You will also bring a clear commitment to: Trauma informed and person centered practice Equality, inclusion and accessible services Continuous learning and service improvement Please note: for a full list of job responsibilities and the complete job description, please see the link below. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.

Independent Domestic Violence Advisor Location: Plymouth Salary: £25,954 per annum rising to £26,364 per annum after successful probation Vacancy Type: Permanent, Full Time The Role The Independent Domestic Violence Advocate (IDVA) role will deliver a proactive, person-centred and trauma-informed support service to adults experiencing high-risk domestic abuse in all its forms. The role focuses on keeping victims and their families safe through support intervention, comprehensive safety planning, and coordinated multi-agency responses. The post holder will provide a premium service to those assessed as being at the highest risk, working assertively and flexibly to engage clients, including completing face-to-face outreach in community settings and their homes where required. Clients may present with complex and multiple needs, including substance misuse, mental and physical health issues, learning needs, criminal justice involvement, and other vulnerabilities. The IDVA will work proactively within multi-agency forums, including MARAC, to assess risk, share information, and develop robust safety and support plans. Strong advocacy and partnership-working skills are essential to ensure victims are supported to access statutory and voluntary services appropriate to their risks and needs. The role requires a highly motivated and adaptable individual who can work unsupervised on a day-to-day basis, effectively prioritising and managing a complex caseload while maintaining a strong focus on victim safety, empowerment, and recovery. Key responsibilities: To provide a pro-active service to those experiencing high risk domestic abuse to keep them and their families safe, including access to support for the abusive person. To complete person-centred individualised risk assessments and support plans to reduce risk and identify individual needs. To deliver appropriate support in keeping with the results. To provide advocacy, emotional, practical support and information to victims to address identified risks and needs including safety planning, housing and security, online safety, separation and post separation, children, health and wellbeing, legal, financial and any other additional support needs identified. To deliver support in the community, essential face to face support in the environment which best suits the client. To manage, support and prioritise daily referrals received, ensuring timescales are met in respect of first contact. To participate in the MARAC framework including: Referring High risk victims to MARAC Attending and participating in MARAC meetings Following up on actions agreed in MARAC Receiving referrals direct from MARAC To ensure, through liaison with both the client and partner agencies, that clients receive the support they require and to which they are entitled. To understand and actively use the legal framework relating to the safeguarding and protection of vulnerable adults and children through local safeguarding procedures Please note: for a full list of job responsibilities and the complete job description, please see the link below. Essential requirements: Literacy skills and experience working with databases Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience, or vocational qualification Supporting victims of domestic abuse, or working with vulnerable people Have a good understanding of the impact of domestic abuse on victims and their children. Understand safeguarding issues (children and vulnerable adults) and the legal responsibilities surrounding these issues. Understanding the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals Handling confidential and sensitive information appropriately Understand and be committed to equal opportunities and diversity issues in policy and practice Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. To Apply If you feel you are a suitable candidate and would like to work for First Light, please click apply to be redirected to our website to complete your application.