Blue Arrow

Japanese-Speaking Customer Support Specialists (Temporary) Location: Hybrid - Canary Wharf London (with likely transition to remote working due to night shift requirements) Start Date: From 13th July (subject to change) Contract Type: Temporary Pay Rate: 14.00 per hour (Day Shifts) 15.00 per hour (Night Shifts) We Are Hiring Japanese-Speaking Customer Support Specialists We are currently looking for multiple Japanese-speaking Customer Support Specialists to join our Data Breach Response team on a temporary basis. This is a unique opportunity to play a vital role in supporting individuals impacted by a data breach incident. Working within a fast-paced contact centre environment, you will provide reassurance, guidance, and accurate information to customers during a potentially stressful time. Available Shift Patterns Shift 1: 12:00am - 7:00am Shift 2: 6:00am - 12:00pm Due to the nature of the shifts, successful candidates are likely to transition to remote working shortly after onboarding. About the Role As a Customer Support Specialist (Data Breach Response) , you will serve on the front line of our incident response team, providing clarity, support, and reassurance to affected individuals. Your key responsibilities will include: Handling inbound customer enquiries in Japanese and English Responding to frequently asked questions regarding data breach incidents Providing clear and empathetic communication to customers Explaining privacy and data security information in an easy-to-understand manner Following strict data protection and security procedures Maintaining accurate records of customer interactions Working collaboratively with a supportive team in a fast-paced environment What We're Looking For Fluent Japanese and English language skills (spoken and written) Excellent communication and customer service abilities A calm, professional, and empathetic approach Ability to remain resilient when dealing with sensitive situations Strong attention to detail and adherence to processes Previous contact centre, customer service, or support experience is desirable but not essential Why Join Us? Competitive hourly rates Flexible hybrid working arrangement Opportunity to transition to remote working Comprehensive training and support Gain experience supporting a high-profile campaign Work within a collaborative and supportive team environment If you are a fluent Japanese speaker with a passion for helping others and delivering exceptional customer support, we would love to hear from you. Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Experienced Catering Staff Wanted - Southall & Local Areas Are you an experienced catering professional looking for flexible weekday work? We're recruiting reliable and enthusiastic Catering Staff to join our team, working across Southall and the surrounding local areas . What we're looking for: Previous catering or hospitality experience. An Enhanced DBS certificate, or willingness to apply for one through us. Good communication skills and a positive attitude. Ability to travel and work across Southall and the local area. Available to work Monday to Friday . Training Provided: Level 2 Food Hygiene Training will be provided. What we offer: Flexible working to suit your availability. Holiday pay. Workplace pension. A dedicated recruitment consultant to support you throughout your assignment. Access to the Blue Arrow app to support your day-to-day working, including managing your shifts, timesheets, and important updates. Opportunity to start as soon as your DBS clearance is received, or after the summer holidays. Whether you're looking for regular work or flexible shifts to fit around your lifestyle, we'd love to hear from you. Apply today and start your next catering role with Blue Arrow! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Experienced Catering Staff Wanted - Eton, Windsor & Slough Are you an experienced catering professional looking for flexible weekday work? We're recruiting reliable and enthusiastic Catering Staff to join our team, working across Eton, Windsor, and Slough . What we're looking for: Previous catering or hospitality experience. An Enhanced DBS certificate, or willingness to apply for one through us. Good communication skills and a positive attitude. Ability to travel and work across Eton, Windsor, and Slough. Available to work Monday to Friday . Training Provided: Level 2 Food Hygiene Training will be provided. What we offer: Flexible working to suit your availability. Holiday pay. Workplace pension. A dedicated recruitment consultant to support you throughout your assignment. Access to the Blue Arrow app to support your day-to-day working, including managing your shifts, timesheets, and important updates. Opportunity to start as soon as your DBS clearance is received, or after the summer holidays. If you're ready to join a friendly team and start work in a rewarding catering role, apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Blue Arrow has exciting new Temporary Chef Manager Roles Guaranteed hours between 35 - 40 Hours per week until at least Mid October working in and around Croydon, Banstead, Epsom, Crawley & Redhill START Sep 2026 for new term - Potential Permanent Role at end of temp placement Working days: Monday to Friday Excellent Hours and Pay Looking for a Chef Manager with the following skills: As our ideal Chef M click apply for full job details

Accounts Assistant (AR/AP & Credit Control) Location: Langley, Slough Hours: Monday to Friday, 9:00am - 5:00pm (Office-Based) Join a Growing Business in a Varied Finance Role We are seeking an organised and detail-oriented Accounts Assistant to join our team based in Langley, Slough. This is an excellent opportunity for someone with experience across Accounts Receivable, Accounts Payable, and Credit Control who is looking for a varied position within a supportive and growing business. Reporting directly to the COO, you will play an important role in supporting the day-to-day financial operations of the company, ensuring accounts are maintained accurately while helping to keep customers, suppliers, and internal processes running smoothly. This role is fully office-based and would suit someone who enjoys a hands-on position with a mix of finance, administration, and commercial support responsibilities. The Role As the Accounts Assistant, you will be responsible for supporting both the sales and purchase ledger functions, managing credit control activities, and ensuring the accuracy of invoicing, pricing, and financial records. Key Responsibilities Accounts Receivable & Credit Control Raise, process, and maintain accurate customer invoices. Chase outstanding payments and proforma invoices. Monitor debtor balances and follow up on overdue accounts. Build positive relationships with customers while ensuring timely collection of payments. Resolve invoice queries and payment discrepancies. Accounts Payable Process supplier invoices accurately and efficiently. Assist with supplier statement reconciliations. Support payment processing and supplier account management. Ensure purchase orders and invoices match correctly. Sales Pricing & Order Processing Update and maintain sales pricing within Sage 200. Review customer and supplier orders for accuracy. Verify pricing, quantities, and supporting documentation before processing. Support internal teams with pricing and order-related queries. Reporting & Administration Prepare reports relating to sales, invoicing, outstanding payments, orders, and business performance. Assist with account reconciliations and transaction checking. Support the COO with financial and administrative tasks. Maintain accurate and organised financial records. Assist with ad hoc duties to support business operations. What We're Looking For Essential Experience Experience in an Accounts Assistant, Finance Assistant, Accounts Administrator, or similar role. Experience across both Accounts Receivable (AR) and Accounts Payable (AP) functions. Previous credit control experience. Experience using Sage 200 . Strong invoicing and order processing experience. Skills & Attributes Excellent attention to detail and accuracy. Strong reconciliation and problem-solving skills. Good working knowledge of spreadsheets, particularly Microsoft Excel. Ability to manage multiple tasks and prioritise effectively. Confident communication skills when dealing with customers and suppliers. Reliable, professional, and able to handle confidential information. Positive, flexible, and team-oriented approach. Why Apply? Competitive salary Stable Monday-to-Friday working hours. Opportunity to work closely with senior management. Varied dual AR/AP and Credit Control role. Supportive and collaborative team environment. Opportunity to develop your finance career within a growing business. If you have experience in Accounts Receivable, Accounts Payable, Credit Control, and Sage 200 , and are looking for a varied finance role where your contribution will make a real impact, we would love to hear from you. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Administrator Opportunity - Northampton Swan Valley (NN4) We are currently recruiting for a skilled and motivated Administrator to join our client's busy and well-established operation in Northampton Swan Valley (NN4) . Our client is a leading name in the distribution industry , supplying a wide range of beers, wines, and spirits to the public sector-offering a fast-paced and dynamic working environment with excellent long-term prospects. Working Pattern 4 On 4 Off 6am - 6pm Pay & Contract 14.01 per hour (PAYE) Temp ongoing contract The Role As an Administrator, you will play a key role in ensuring the smooth and efficient running of the distribution function. Your responsibilities will include: Coordinating and scheduling all inbound deliveries to the National Distribution Centre (NDC) Accurately booking in deliveries and conducting physical checks when required Managing returned packaging from breweries and ensuring timely processing Allocating outbound loads and preparing all required documentation in advance Monitoring pre-picks, pre-allocations, and ensuring product readiness Overseeing packaging allocation and meeting loading deadlines Updating internal systems (including LAB screens) as required Tracking turnaround times from breweries and maintaining operational flow Resolving any on-shift issues efficiently and professionally Conducting stock and product checks where necessary Ensuring pallet network orders are processed accurately and on time What We're Looking For We're seeking a proactive and organised individual who thrives in a fast-paced environment. Ideal candidates will have: Previous experience within FMCG or distribution environments Familiarity with warehouse management systems Strong IT and computer skills Experience working in a computerised warehouse setting Excellent communication skills at all levels A methodical and detail-oriented approach Strong time management and organisational skills The ability to work collaboratively as part of a team A strong customer-focused mindset Why Apply? Join a market-leading company with a strong reputation Work within a supportive and fast-moving team Build valuable experience If you are interested please apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Relief Chef - Contract Catering Lincoln Experienced Relief Chefs Required - Lincoln Blue Arrow is recruiting experienced Relief Chefs to support a number of busy contract catering sites across Lincoln, including large-scale education and commercial catering environments. This is an excellent opportunity for chefs looking for flexible work, regular shifts and the chance to work in fast-paced, professional kitchens. The Role Preparing and serving fresh, high-quality meals Supporting established kitchen teams during busy service periods Maintaining high standards of food hygiene and health & safety Working across breakfast, lunch and occasional evening services Adapting quickly to different kitchen environments We're Looking For Previous experience as a Chef in contract catering, education, hospitality or events A Level 2 Food Hygiene Certificate (or willingness to obtain one) A positive, reliable and flexible approach The ability to work independently and as part of a team What You'll Receive Competitive hourly pay with weekly wages Regularly available shifts through our app Flexible shifts to suit your availability Ongoing opportunities with a variety of reputable clients Holiday pay and pension contributions Support from your dedicated Blue Arrow recruitment consultant If you enjoy working in professional kitchens and are looking for flexible relief chef opportunities in Lincoln-including within higher education catering environments -we'd love to hear from you. Apply today to join Blue Arrow and take the next step in your catering career. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Street Cleansing Operative Location: Brighton, BN1 Pay Rate: 13.69 per hour Shift Pattern: 6-Day Rolling Rota Hours: 13:39-22:00 Start Date: ASAP We are currently recruiting for a Street Cleansing Operative to join a busy Environmental Services team in Brighton. This role is ideal for someone who enjoys working outdoors, takes pride in their work, and wants to play a key role in keeping the city's streets, parks, and public spaces clean and welcoming. Key Responsibilities Carry out street cleansing duties across designated routes and locations. Litter pick in public areas, parks, and open spaces. Empty and replace litter bins. Sweep and clear pavements, public walkways, and communal areas. Remove weeds, detritus, and fly-tipped waste where required. Report hazards, damage, and health and safety concerns. Follow allocated routes, schedules, and supervisor instructions. Ensure waste is disposed of correctly in line with procedures. Wear and maintain PPE in accordance with health and safety requirements. Interact professionally with members of the public when required. Requirements Reliable and punctual with a strong work ethic. Able to work outdoors in all weather conditions. Physically fit and capable of walking significant distances throughout the shift. Ability to lift and carry some heavy or awkward loads. Good attention to detail and commitment to maintaining high standards. Ability to work independently and as part of a team. Positive attitude and willingness to support the wider Environmental Services team. Good awareness of health and safety procedures. What's on Offer 13.69 per hour. Immediate start available. Regular hours on a 6-day rolling rota. Opportunity to support an essential public service. Outdoor role with varied working locations across Brighton. If you're reliable, hardworking, and enjoy working outdoors, we'd love to hear from you. Apply today to join the Environmental Services team in Brighton. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Deputy Manager - Children's Residential Home About the Role We are seeking a dedicated and experienced Deputy Manager to support the Registered Home Manager in delivering outstanding care within our children's residential home. This is an excellent opportunity for a passionate childcare professional looking to further develop their leadership skills and progress towards a Registered Manager position. As Deputy Manager, you will play a key role in creating a safe, nurturing, and stimulating environment for young people, while supporting and developing a high-performing staff team. You will deputise for the Home Manager when required and help ensure the home operates in line with Children's Homes Regulations, Quality Standards, and company policies. Key Responsibilities Support the effective delivery of high-quality residential childcare in line with company policies and procedures. Create a positive, safe, and nurturing environment that promotes young people's health, wellbeing, education, and development. Contribute to the development, implementation, and review of care plans. Build positive relationships with young people, families, professionals, and external agencies. Ensure young people's views, wishes, and aspirations are listened to and acted upon. Maintain excellent safeguarding and child protection practices. Produce and oversee high-quality records, reports, and documentation. Attend and contribute to statutory reviews, PEP meetings, planning meetings, and other professional forums. Participate in the on-call rota. Support the day-to-day management and leadership of the staff team. Deliver professional supervision, coaching, and development opportunities for staff. Assist with recruitment, induction, training, rota planning, and team development. Monitor compliance with Children's Homes Regulations 2015, Quality Standards, SCCIF requirements, and safeguarding legislation. Support quality assurance processes, including Regulation 44 and Regulation 45 reviews. Work closely with educational providers to support positive outcomes for young people. Deputise for the Registered Home Manager in their absence. What We're Looking For Essential Requirements Minimum 2 years' experience working within a Children's Residential Home. At least 1 year in a Senior Support Worker, Team Leader, or equivalent position . Hold a Level 3 Diploma/NVQ in Children and Young People's Workforce (or equivalent). Hold or be actively working towards a Level 5 Diploma in Leadership and Management . Strong leadership and staff supervision experience. Ability to produce and maintain high-quality records and reports. Sound knowledge of: Children's Homes Regulations 2015 Quality Standards Social Care Common Inspection Framework (SCCIF) Safeguarding and Child Protection procedures Working Together to Safeguard Children Flexible approach to support rota management and business needs. Full UK driving licence, access to a vehicle, and business insurance. Willingness to participate in the on-call rota. Desirable Experience delivering training and mentoring staff. Demonstrable progression towards a Registered Manager pathway. Experience leading improvement initiatives within a residential childcare setting. What We Offer Excellent opportunity for career progression toward a Registered Manager role. Ongoing training and professional development. Supportive management team and positive working environment. Opportunity to make a lasting difference to the lives of children and young people. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Transport Administrator - Corby 12.71 per hour Rotational Shifts Monday to Friday Are you an organised and detail-oriented individual with a passion for logistics? We're looking for a Transport Administrator to join our dynamic team in Corby! What You'll Be Doing: Supporting the transport team with daily administrative tasks Coordinating driver schedules and delivery documentation Ensuring accurate data entry and record-keeping Communicating with drivers, depots, and customers to ensure smooth operations Shift Pattern: 2-10pm Monday to Friday - May include occasional weekend work What We're Looking For: Previous experience in a transport or logistics admin role (preferred) Strong IT and communication skills Ability to work in a fast-paced environment and manage multiple tasks A proactive and team-oriented attitude What You'll Get: Competitive hourly rate of 12.71 Weekly pay Ongoing training and support Opportunity to grow within a reputable logistics company Location: Corby Start Date: 13.07.2026 Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Business Support Officer needed! Hourly Rate: 14.82ph Contract Duration: Until October 2026 Location: Totnes, TQ9 The post holder will take assist in the management of the utilities for all council owned properties including water, gas, electricity as well as the business rates being paid for both South Hams and West Devon properties. The role involves contacting supplies, managing / recording data and raising purchase orders. Role Profile Work as part of a multi-skilled business support and administration team to deliver a range of significant council processes efficiently and effectively, providing a fast, high quality and continuously improving service for customers. Deliver a broad range of administrative activities to include data collation, system and data maintenance using the Council Property Management System - Concerto. Manage customer interactions promptly and effectively, establishing the nature of the enquiry and then taking action or referring to another team member or service. Work collaboratively with colleagues to improve internal processes and initiate new ways of working. Work with other team members to organise and manage workloads effectively, ensuring that all customer and performance standards and targets are achieved. Actively develop and maintain an extensive working knowledge of the Councils' services, processes and procedures. Undertake other duties as may be reasonably required. Promote equality of opportunity in service delivery in all aspects of the role in line with corporate policies, training and procedures. Promote a culture that is supportive of the Councils' purpose, aims and values and take all reasonable steps to maintain good employee relations. Staff are encouraged to participate fully in promoting a safety culture to protect the safety and health of themselves, colleagues and other people affected by the Councils' activities. The Council has a Safeguarding Policy, which outlines its responsibilities and the responsibilities of its employees. All employees need to be aware of this Policy and comply with the contents. Must have Willingness to work within the Councils' Core Competency Framework Engaging, enthusiastic and positive manner with a strong "can do" approach Good Customer Service qualities IT in Microsoft Office / Databases Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Accounts Administrator (Fixed Term - 12 Months) Location: Leyland site ( PR26 6TB) , with travel to Thornton site as required Working Hours: 37.5 hours per week Monday to Friday Salary: 38,008.12 per annum Job Summary The Accounts Administrator will play a critical role in ensuring the accuracy and efficiency of financial operations. The post holder will be responsible for maintaining and reconciling purchase and general ledger accounts, administering payroll processes, and providing essential support to the Finance Department. Candidates must have previous hands-on payroll experience and be confident in processing payroll data, preparing payroll reports, and maintaining payroll records accurately. This role requires meticulous attention to detail, strong organisational skills, and the ability to work effectively both independently and as part of a team. Key Responsibilities Financial Records Administration Maintain accurate and up-to-date financial records in line with policies and procedures Record financial transactions in ledgers and accounting systems Process invoices, payments, and statements Process payroll data Monitor KPIs, including first-time match rate and retrospective purchase orders Preparation and Reconciliation of Financial Information Prepare, reconcile, and provide reporting of payroll data Reconcile supplier statements to ledger records Manage trackers to monitor expenditure for cost centre budgets and projects Maintain accurate documentation of master data changes Support reconciliation of cost performance to aid financial decision-making Financial Reporting Assist with month-end procedures and management reporting Participate in monthly budget meetings with budget holders Prepare forecast information for designated cost centres Support ad hoc finance projects as required Compliance and Regulation Ensure compliance with financial regulations, tax laws, and accounting standards Maintain accurate records and documentation to support audits and inspections Systems Maintenance and Improvement Maintain integrity of financial systems through effective data management Identify opportunities to improve processes and implement efficiencies, including automation Customer Service Act as a point of contact for internal teams and external suppliers Resolve invoice discrepancies and disputes promptly Monitor and report on aged creditors and follow up on outstanding payments Essential Skills and Knowledge AAT Level 3 or equivalent experience Strong understanding of the financial cycle and core finance processes Experience with financial systems (e.g. CODA, Iplicit or similar) Knowledge of governance, segregation of duties, and internal controls Understanding of procure-to-pay processes Proven payroll experience, including payroll administration, processing payroll data, payroll reconciliations, and maintaining payroll records Experience in purchase ledger, payroll, and general ledger activities Strong IT skills, particularly Microsoft Excel and Word Ability to prioritise workloads and meet deadlines Excellent communication and interpersonal skills Desirable (Training Can Be Provided) Awareness of relevant legislation and compliance standards Experience supporting external audits Ability to work effectively as part of a team A proactive, safety-conscious mindset with a focus on continuous improvement Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We are looking for an organised and detail-oriented Accounts Assistant to join a busy finance team, supporting the Financial Controller with the day-to-day running of the accounts function. This is a varied role covering purchase ledger, sales ledger and credit control , making it an excellent opportunity for someone who enjoys working across all aspects of transactional finance. You'll be a confident communicator who can build effective relationships with customers, suppliers and colleagues across the business. Key Responsibilities Purchase Ledger Process supplier invoices accurately and efficiently Investigate and resolve invoice discrepancies Reconcile supplier statements Assist with supplier payment runs Respond to supplier queries in a professional and timely manner Sales Ledger Raise customer invoices and credit notes Send customer statements Manage customer account queries Upload invoices via customer portals and external systems Support the timely collection of outstanding payments Credit Control Post daily receipts and allocate cash Take card payments Chase overdue debts and maintain customer accounts Monitor aged debt and place accounts on hold where necessary General Duties Maintain accurate sales and purchase ledgers Manage finance inboxes and incoming correspondence Support the Financial Controller with ad hoc finance duties Ensure all financial information is handled confidentially Assist with administrative duties as required What We're Looking For Previous experience in an Accounts Assistant, Finance Assistant or Accounts Administrator role Experience of sales ledger, purchase ledger and credit control activities Good understanding of accounting processes and procedures Strong Excel skills Excellent attention to detail and accuracy Strong organisational and time-management skills Confident communication skills, both written and verbal Ability to manage multiple tasks and prioritise workload effectively Positive and proactive approach to work What's On Offer Permanent full-time position Varied and busy finance role Supportive working environment Opportunity to develop your finance career Competitive salary and benefits package If you are an experienced Accounts Assistant looking for your next opportunity within a friendly and professional business, we would love to hear from you. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Recruitment Consultant Blue Arrow - Edinburgh & Livingston 27,000 - 32,000 Basic + Uncapped Bonus Are you a driven recruiter who loves winning new business just as much as building great client and candidate relationships? Blue Arrow is looking for ambitious Recruitment Consultant to join our growing teams in both Edinburgh and Livingston. This is a true 360 recruitment role where you'll be responsible for developing new business, managing existing accounts, sourcing candidates, and delivering exceptional service from vacancy brief through to placement. If you're commercially minded, results-driven and thrive in a fast-paced environment, we'd love to hear from you. What You'll Be Doing as a Recruitment Consultant Winning new business through proactive sales activity, networking and relationship building Developing and growing existing client accounts Managing the full recruitment cycle from vacancy qualification to placement Interviewing, sourcing and matching candidates to opportunities Negotiating rates, terms and service agreements Attending client meetings and conducting site visits Building talent pipelines in your specialist market Delivering outstanding customer service to both clients and candidates Working towards and exceeding sales, GP and activity targets What We're Looking For Previous recruitment experience in a 360 role preferred, but strong sales professionals will also be considered Proven track record in business development or account growth Strong communication and influencing skills Commercial awareness and a target-driven mindset Ability to build long-term client and candidate relationships Self-motivated, resilient and ambitious Full UK driving licence preferred What's In It For You? Competitive basic salary of 27,000 - 32,000 depending on experience Uncapped bonus scheme Industry-leading training and development Clear career progression opportunities Access to Blue Arrow's well-established client base and national network Generous holiday allowance Pension scheme and employee benefits package Supportive and collaborative team culture At Blue Arrow, we're passionate about helping people find work and helping businesses find talent. If you're looking for a role where you can build a successful career while being rewarded for your hard work and results, we'd love to speak with you. Apply today and become part of one of the UK's leading recruitment businesses. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

FLT Driver - Doncaster Pay Rate - 14.95- 17.20 per hour Blue Arrow is currently recruiting FLT drivers on a temporary basis to join one of the largest distribution companies in the UK. Details: Work Schedule: 5 out of 7 days per week (Monday-Friday) - Alternating shift patterns Shift Patterns: 6am-2pm 2pm-10pm 1 weekend per month Duties: FLT Reach Driver FLT Counterbalance Supporting with transportation of products in the warehouse Benefits: Holiday pay Pension Weekly Pay Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Production Operatives Barnstaple. 12 hours shifts We are currently recruiting pharmaceutical Production staff to join our expanding teams! This is a fantastic opportunity for individuals looking for ongoing temporary work, with the potential to go permanent for the right candidates. Location: Barnstaple, Braunton & Langtree so you need to be living locally Job Type: Full-Time, Ongoing Temporary (with permanent opportunities) Shift Types 7am - 7pm (3 on, 4 off) 13.98 per hour 7pm - 7am (3 on, 4 off) 16.52 Per hour You would be fixed on one of the above shifts Key Responsibilities: Follow instructions with strong attention to detail Excellent communication skills Ability be stand for the entire shift in a fast-paced environment and find your rhythm. Inspect items for damage or defects before packaging Safely package items using appropriate industrial materials (e.g., boxes, pallets, bubble wrap) Complete paperwork or input data to track orders Maintain high levels of accuracy. Always follow all health and safety procedures and follow the core values, Integrity, Responsibility and Respect. Ideal Candidate: Previous experience in a warehouse or manufacturing environment is an advantage (not essential) Excellent timekeeping Strong communication skills Able to work independently and as part of a team Reliable, detail-oriented, and hardworking and physically fit Benefits: Free on-site parking On-site canteen Weekly pay Pension scheme Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Technical After-Sales Associate Location: Office-Based 9:00am - 5:00pm Join Our Team - Where Technical Expertise Meets Outstanding Customer Care We are seeking a proactive and technically minded Technical After-Sales Associate to join our growing team. This is an excellent opportunity for someone with hands-on experience in plumbing, bathroom, kitchen sink, tapware or sanitaryware products who enjoys troubleshooting technical issues while delivering exceptional customer service. This role is ideal for candidates who have worked for, or with, recognised bathroom and kitchen brands and understand the technical requirements of these products. Experience with brands such as CP Hart, Blanco, Franke, Abode, Rangemaster, Caple, Kohler, Kraus, Ruvati, Elkay, Houzer, American Standard, Grohe, Hansgrohe, Villeroy & Boch, Roca, Duravit, Geberit, Crosswater, Bristan, Vado, Perrin & Rowe, The 1810 Company , or similar, would be highly advantageous. This position combines approximately 70% customer service and 30% technical support , making it perfect for someone who enjoys both customer interaction and problem-solving. The Role As the Technical After-Sales Associate , you will be the primary point of contact for customers once products have been delivered. You will provide expert troubleshooting support, coordinate service solutions, and ensure customers receive a positive and professional after-sales experience. Customer Support & Service Management Act as the primary point of contact for after-sales enquiries. Manage customer service requests, complaints, warranty claims, and technical queries via phone and email. Provide prompt, professional, and effective resolutions. Build strong customer relationships and maintain high levels of customer satisfaction. Escalate complex technical issues where appropriate. Technical Support & Troubleshooting Diagnose and resolve technical issues relating to plumbing, bathroom, taps, sinks, sanitaryware, and associated products. Provide remote guidance on installation, maintenance, and product operation. Support customers, installers, retailers, and trade professionals with technical advice. Apply structured problem-solving and Root Cause Analysis (RCA) techniques to identify and resolve issues. Produce clear technical findings and recommendations. Spare Parts & Service Coordination Coordinate replacement parts and service requirements with warehouse and operational teams. Ensure spare parts are accurately identified, ordered, and tracked. Maintain service records and documentation. Administration, Documentation & Reporting Process service orders within the ERP system. Maintain accurate records of customer interactions, technical investigations, and outcomes. Produce service and product performance reports. Identify recurring product issues and contribute to continuous improvement initiatives. What We're Looking For Essential Experience & Knowledge Experience in a technical after-sales, customer service, service engineering, or technical support role. Strong knowledge of plumbing, bathroom, kitchen sink, tapware, or sanitaryware products. Experience troubleshooting product issues over the phone and via email. Ability to read and interpret technical drawings and installation documentation. Understanding of industry safety standards and best practice. Experience conducting Root Cause Analysis (RCA). Highly Desirable Previous experience working for or with leading bathroom, kitchen, or plumbing brands. Experience supporting products from brands such as Grohe, Hansgrohe, Geberit, Duravit, Villeroy & Boch, Franke, Blanco, Abode, Caple, Rangemaster, Crosswater, Bristan, Vado, Perrin & Rowe, or similar premium manufacturers. Experience working within a distributor, manufacturer, merchant, showroom, or bathroom retailer environment. Key Skills Excellent technical troubleshooting and diagnostic skills. Strong customer service and communication abilities. Confident and professional telephone manner. Ability to explain technical information clearly to non-technical customers. Strong organisational and time-management skills. Ability to produce accurate technical reports and documentation. Proficient in Microsoft Office and ERP/CRM systems. Willingness to travel occasionally for site visits and customer support when required. What You'll Bring A positive, solutions-focused attitude. A passion for delivering excellent customer service. Strong technical product knowledge and a desire to continuously learn. The ability to remain calm and professional when handling complex customer issues. A collaborative approach and willingness to support colleagues across the business. If you have a background in bathroom, plumbing, tapware, sink, or sanitaryware products and enjoy combining technical expertise with outstanding customer service, we'd love to hear from you. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

As a Customer Service Advisor, you'll play a key role in supporting customers across multiple channels including phone, email and online platforms. Working in a fast paced environment, you will handle a wide range of enquiries, from general questions to more complex issues, always delivering a high standard of service. You'll be responsible for resolving customer concerns efficiently and empathetically, ensuring each interaction leaves a positive impression. The role requires strong communication skills and the ability to adapt your approach depending on the customer and situation. Day to day, you'll liaise with internal teams to gather information and help resolve queries, as well as identify recurring issues and highlight potential improvements to processes and service delivery. No two days are the same, and you'll need to be comfortable managing a varied workload. This position offers the opportunity to gain valuable experience working with multiple systems and communication channels, developing skills that are highly transferable across customer-focused roles. The role is full-time (37.5 hours per week) on a rota basis, including some weekend work, within standard daytime hours. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Contact Inbound Telephony Advisor (x6) Location: Perth (Hybrid - 2 days per week in the office) Rate: 15.54 per hour Contract: 12-month temporary assignment Start Date: 10th August 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Are you a natural problem solver with a passion for helping people and delivering exceptional customer service? Do you thrive in a fast-paced environment where resolving customer queries quickly and effectively is a priority? We are looking for Customer Contact Inbound Telephony Advisors to join a busy customer service team. In this role, you will focus on delivering First Call Resolution (FCR), ensuring customers receive accurate and efficient support at the first point of contact. Key Responsibilities Respond to inbound customer enquiries with professionalism and empathy. Identify customer needs and provide effective solutions wherever possible at the first point of contact. Use internal systems and knowledge bases to support customer enquiries. Accurately document customer interactions and outcomes. Work collaboratively with colleagues to share knowledge and improve processes. Deliver a high standard of customer service on every call. About You Previous experience in a call centre or customer service environment. Excellent communication and active listening skills. Strong problem-solving abilities with a focus on achieving first call resolution. Ability to work independently and as part of a team. Confident using multiple systems and technology simultaneously. A positive, customer-focused approach. Important Information Due to a structured training programme, we are unable to consider applicants who have any pre-booked holidays within the first 4-6 weeks of the assignment. Any pre-booked holidays within the first six months of the assignment must be clearly declared during the application process. Successful applicants will be required to undergo BPSS screening. If you are passionate about helping customers, enjoy solving problems and are looking for your next customer service opportunity, we would love to hear from you. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Due to the location of the factory, candidates will ideally live locally or have their own transport due to limited public transport links. PLEASE CHECK THE LOCATION OF THE SITE BEFORE APPLYING Address - Albert Bartlett & Sons Ltd 251 Stirling Road Airdrie ML6 7SP Shifts - Working on a 4 on 4 off rota from 6pm to 6am Pay rate - 13.21p/h increasing to 13.71p/h Duties include - Ensure all areas are cleaned to the highest standards and free from contamination Using chemicals to clean machines, production lines and hard surfaces All waste disposed correctly Sweeping and mopping floors Candidates must have previous experience in a similar role a production/food production environment to be considered. If you are interested and have relevant experience, please submit your CV with full employment history and a Blue Arrow representative will be in touch. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.