Antony George Recruitment

Client Administrator / Fully Funded Exam Support / Grow your Career Glynde, East Sussex Full-time, 37.5 hours/week (Monday to Friday, 9am-5pm) Office-based Circa £35,000 DOE 25 days holiday + bank holidays + birthday off Bupa cashback scheme Discretionary bonus About Us A long-established, client-focused financial planning firm with circa £100m AUM. We deliver proper financial planning, not sales, not volume, built around long-term relationships and detailed client understanding. With two advisers soon to be three, we're looking for a dependable, career-minded administrator who wants to be part of a close-knit, growing team. Client Administration & Servicing First point of contact for clients, phone, email, and in person Prepare the meeting room, refreshments, and paperwork Coordinate birthday cards, thank you notes, client gifts Manage incoming/outgoing post and occasional Post Office trips Keep the CRM accurate and up to date Annual Review Support Carry out AML and ID checks Pull valuation statements and prep review packs Book and follow up on client meetings Handle post-meeting admin Business Processing Issue Letters of Authority, chase providers, track new business Submit new business applications and keep clients informed Maintain marketing lists e.g. newsletters Light Operational Tasks Help with things like the stationery order, fire alarm tests, and general office upkeep Be a reliable team presence when others are out of the office Must-Haves: 2 years admin experience in a professional client setting Confident learning and handling pensions and investments admin processes Excellent attention to detail and organisation Strong communication and a professional manner Proactive and dependable, you take pride in doing things properly Nice-to-Haves: Experience with a CRM Familiar with Voyant helpful but not essential Knowledge of FCA-regulated processes