63223 jobs found

Job Title: Senior Support Engineer (Training Services) Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Developing the end-to-end training material and user guides aligned to the process documentation in each area or function ensuring that the training is optimised and aligned with programme requirements Develop training assets through design and development, embedding rigorously derived learning and assessment objectives Working with the vendor to understand the 'to be' delivered capability Understanding current BAE working practices Delivering training curricula as required Your skills and experiences: Essential: Good digital and / or creative skills and knowledge Ability to understand complex operations and translate them into an understandable training process Applied knowledge training development and delivery in a blended learning environment Good stakeholder management skills Desirable: CAD and PLM (Product Lifecycle Management ) experience Exposure to some of the following packages: Articulate360, Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe After Effects, Camtasia, Go Mo. Defence background TNA/LNA Experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: In support of the programmes, the team is responsible for building and delivering a modular Engineering curriculum tailored to application capability and accompanying Engineering Process. As part of the team, you will have the unique opportunity to bring new innovative applications to the business, as well as develop and deliver the training material. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 18th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Supply Chain Planner / Planning Coordinator - Up to £40,000 Redditch 100% On Site Early Shift: 04:30-13:00 Are you an early riser who thrives in a fast-paced planning environment? Do you enjoy being at the heart of operations-where your decisions directly impact performance, customer satisfaction, and production success? This is your opportunity to join a leading food manufacturer in Redditch as a Production Planner, playing a critical role in shaping the daily operational flow and supporting the business's strategic growth. As part of the Supply Chain & Operations team, you'll be responsible for producing accurate daily and provisional production plans, ensuring everything runs smoothly, efficiently, and on time. This is a hands-on, dynamic role with real visibility across the business. You'll work closely with Planning, Production, Maintenance, Prep, and Commercial teams, becoming the go-to expert for operational flow and scheduling. If you love a fast-moving environment, enjoy problem-solving, and want a position where every day brings fresh challenges and real responsibility, this role is ideal for you. What makes this role exciting? You'll have a direct impact on customer service, production efficiency, and OTIF performance. You'll gain exposure across multiple departments and even deputise for the Planning Manager when required. It's a great opportunity to grow your operational and supply chain expertise in a successful, supportive team. Plus, with an early start and early finish, you get your afternoons back, perfect for work-life balance. Key Responsibilities Generate accurate daily production plans aligned with machinery availability, run rates, and customer demand. Plan for peaks, troughs, promotions, and product changes with accuracy and foresight. Continuously review schedules to minimise downtime and maintain efficient labour usage. Ensure vehicles depart on time with all required products to support excellent OTIF service levels. Work closely with Production, Maintenance, Prep, and Commercial teams to ensure materials and machinery are ready as needed. Troubleshoot planning issues and implement solutions quickly. Communicate effectively in daily meetings and throughout the working day. Deputise for the Planning Manager when required. Please note: this role is 100% on-site and operates on a 04:30-13:00 shift. Planners start early to create same-day production plans based on live customer orders. This shift suits some people brilliantly, but it won't be for everyone please consider this before applying. What You'll Need Strong Excel skills (including lookups, IF formulas, and range functions). This will be tested during recruitment. Experience using planning systems. Confident verbal and written communication skills. Ability to work under pressure and adapt to changing business needs. Excellent organisational skills and attention to detail. Natural problem-solving ability. Previous planning or purchasing experience is desirable. Why Apply? If you're driven, detail-focused, and excited by the idea of owning the planning process in a busy production environment, this is a fantastic opportunity to make a real impact and further your career. Ready to take the next step? Apply today and join a business where your work truly matters.

S&OP Co-ordinator South East England £40,000-£45,000 + benefits Monday to Friday - 37.5 hours per week Are you a detail driven professional with a passion for data, planning, and process improvement? We are looking for a motivated S&OP Co-ordinator to join our team and play a key role in defining a new direction for the Business during continued growth click apply for full job details

Paid Social Executive Hybrid (Office-based with flexibility) £35,000 Full-time Permanent We're partnering with one of the UK's most established and trusted ecommerce brands in the gardening space to recruit a Paid Social Executive . With over 20 years of online retail success, the business is entering an exciting phase of growth and brand transformation across its portfolio. This is a newly created role due to internal expansion of their paid media function - offering a fantastic opportunity for a performance-driven marketer to make real impact within a growing in-house team. The Role Reporting into the Paid Media Manager, you'll play a key role in executing and optimising multi-channel paid social campaigns, with a strong focus on Meta Ads. You'll be instrumental in driving product visibility, customer acquisition and revenue growth across two ecommerce brands. Key Responsibilities Campaign Management Execute and optimise paid social campaigns, primarily across Meta Ads Build and refine audience targeting and bidding strategies Conduct ongoing A/B testing across creative, copy and audiences Stay ahead of platform updates and industry best practice Performance & Reporting Analyse campaign performance and deliver actionable insights to improve ROAS Utilise tools including Meta Ads Manager, GA4, Looker Studio and third-party attribution platforms Report on key KPIs and support data-driven decision making Cross-Functional Collaboration Partner with ecommerce and marketing teams to align paid activity with broader campaigns Share insights to inform overall marketing and trading strategy About You 2-3 years' hands-on D2C performance marketing experience Strong background managing ecommerce paid social campaigns Proven success improving ROAS and driving revenue growth Experience across Meta Ads (Pinterest experience highly desirable) Confident using GA4, Looker Studio and Google Sheets Comfortable working in a fast-paced, collaborative environment Desirable (but not essential): Agency-side experience Exposure to attribution tools such as Wicked Reports Experience with product feed management platforms Why Apply? Join a supportive and ambitious in-house marketing team Make measurable impact in a growing ecommerce business Hybrid working model Ongoing professional development opportunities

We are recruiting Field Sales Executives, promoting the work of some of countrys the most prestigious charities. Youll get a basic salary of £26.4k with the opportunity to earn £47k+ OTE. What youll get: £26.4k guaranteed basic salary. Regular incentives and bonus (giving a realistic OTE £47k+) Healthcare plan worth up to £900 per annum. Death in service plan, twice your annual salary. Award w

Temporary Storekeeper Recruiter: Jade Recruitment Ltd (on behalf of our client) Location: Dorking Pay Rate: £12.77 per hour Start Date: Immediate start available Working Hours: Monday - Thursday: 7:30am - 4:00pm Friday: 7:30am - 3:00pm Jade Recruitment Ltd is currently recruiting for a Temporary Storekeeper (ongoing) to join our client's team in Dorking. This is a great opportunity for someone with warehouse or stores experience who is looking for an immediate start. Key Responsibilities Receive and check incoming goods, reporting any issues. Update stock records in the ERP system. Store materials correctly and keep the stores area tidy. Pick, pack and label items for internal use or dispatch. Monitor and replenish general stock and consumables. Assist with stock counts and inventory checks. Help resolve stock shortages and identify slow-moving items. Safely use pallet trucks or other handling equipment. Support general housekeeping and improvement activities. Skills & Experience Previous experience in a warehouse or stores environment preferred. Good attention to detail and organisation skills. Basic computer skills for stock systems. Ability to work both independently and as part of a team. Additional Information Temporary position with ongoing work available. Immediate start for the right candidate. Structured daytime working hours and supportive team environment. We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team. By applying to this vacancy, you accept Jade Recruitment Limited's Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you. Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

School Catering Assistants Needed on the Wirral - Flexible Hours! Berry Recruitment is hiring temporary School Catering Staff for primary and secondary schools across the Wirral . If you're available during school hours, this is the ideal opportunity for you! Hours : Monday to Friday, 9am - 2pm (with flexibility) What You'll Do : Prepare and serve food to students and staff Maintain kitchen cleanliness (washing up, cleaning) Serve food in a friendly, polite manner Follow food safety and hygiene standards Assist with safeguarding duties Requirements : Enhanced DBS clearance (we can help you obtain this for £59.50) Completion of online training for Food Hygiene , Safeguarding , and KCSIE (provided) Why Apply? Flexible working hours Be part of a supportive team for students Immediate start available Competitive pay and the chance to gain valuable experience Apply today for immediate consideration! This role is available immediately. Please note that all of our positions are temporary and flexible; Berry Recruitment does not offer full-time, permanent roles. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance? About the role As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid NMC registration number At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,800 salary Flexible working - full-time, part-time and hybrid No bank holidays, evenings or weekends A recognised accreditation with the University of Salford upon completion of training Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Are you ready to elevate your career in Human Resources? This is your moment to join a dynamic team in Ipswich as an HR Advisor, where your skills will make a significant impact. In this full-time, office-based position, you will be at the heart of the organisation, providing essential support and guidance on employee relations (ER) case work. Your role will be pivotal in fostering a positive workplace culture, ensuring that both employees and management are aligned and thriving. The ideal candidate will bring a wealth of experience in HR, particularly in handling ER case work. Your ability to navigate complex employee relations issues with tact and professionalism will be crucial. Strong communication skills are essential, as you will be advising and supporting managers, as well as liaising with employees to resolve conflicts and promote a harmonious work environment. Your day-to-day responsibilities will include managing disciplinary and grievance procedures, conducting investigations, and providing expert advice on employment law and HR best practices. You will also play a key role in developing and implementing HR policies and procedures, ensuring compliance with current legislation. This role offers more than just a job; it offers a chance to grow and develop within a supportive and forward-thinking organisation. You will be part of a team that values innovation, collaboration, and continuous improvement. The company prides itself on its inclusive culture and commitment to employee well-being, offering a range of benefits designed to support your professional and personal growth. If you are passionate about HR and ready to take on a challenging and rewarding role, this is your chance to make a difference. Seize this moment to advance your career and contribute to a thriving workplace. Apply now and become an integral part of a team that values your expertise and dedication.

Are you an experienced commercial property agent, surveyor or valuer looking to take your career to the next level, earn more money and work flexible hours? Earnings Sell one commercial property per month and earn £100,000 per year. Receive 70% of the fees you generate. Based on an average fee of £12,000. Higher fees and more transactions will increase your income dramatically. Uncapped earnings! We Provide Training, support and compliance Marketing material Tools and technology Success Blueprint Everything you need to be successful Why Join Us? Be your own boss Uncapped earnings Work from home, flexible hours Part of a national network Marketing and social media team Suitable Candidate Must have experience selling or letting commercial property. About The Commercial Property Experts We help commercial agents start and grow their own business and personal brand. Part of The Experts Group with over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Commercial Property Expert' in your local area. Don't miss this opportunity, apply today to learn more.

Senior Financial Planning Administrator Full Time, Permanent Negotiable depending on experience - (£35K+) approximately, plus excellent benefits and bonus - contact us to discuss Office based - potential for some flexibility I'm working with a well-established UK wealth management business that's looking for a confident and organised Senior Financial Planning Administrator. If you enjoy being the person who keeps everything running smoothly, supports advisers and builds great relationships with clients, this role could be a perfect fit. The Role You'll be a key support for the Wealth Planners, handling everything from client onboarding and meeting preparation to follow-up actions and general administration. You'll take ownership of keeping client records accurate, coordinating with internal teams and ensuring clients always feel well looked after. It's a role that suits someone who enjoys variety, takes pride in doing things properly and likes to be part of a collaborative, friendly team. You'll also help guide newer team members and contribute to making processes more efficient along the way. What You'll Be Doing Preparing documents, reports and meeting packs Managing client data and onboarding requirements Handling general client queries and correspondence Coordinating with paraplanning, client services and providers Supporting planners with diary management and post-meeting tasks Preparing application forms and letters of authority Sharing knowledge with junior team members and supporting team improvements What You'll Bring Experience in financial or wealth planning administration Strong understanding of financial planning processes Excellent communication skills High accuracy, numeracy and attention to detail Good working knowledge of Microsoft Office Experience with XPlan or Voyant is helpful but not essential A proactive, team-focused approach Benefits The firm offers a well-rounded benefits package that includes pension support, healthcare options, insurance cover, enhanced family leave, wellbeing initiatives and a range of lifestyle perks. You'll also have access to flexible schemes and additional employee support programmes. This is a fantastic opportunity to take on a varied and rewarding role within a supportive, professional team where your contribution genuinely matters.

Design Manager (Hitchin, Hertfordshire) Main Contractor Design & Build Strong Site-Delivery Focus A respected regional Main Contractor based near Hitchin is seeking a Design Manager to strengthen their delivery team. The business delivers a balanced mix of education, healthcare and commercial schemes, split evenly between new-build and refurbishment, typically valued between £5m£15m click apply for full job details

Bonded Stores (Goods In / Stores) role at this large busy precision engineering company. The role supports the smooth day-to-day operation of Goods In and the fixture/jig stores . You'll be responsible for accurate booking in/out of materials, consumables, tooling and subcontract returns, ensuring everything received is correct to order, specification and storage requirements, and providing timely support to the machine shop. Key Responsibilities Manage goods inwards and dispatch , including releasing materials to the shop floor via the computer/ERP system Book in and check materials, consumables and subcontract returns against purchase/order requirements Inspect a broad range of goods to ensure compliance with size, grade, release status and specification before booking in Maintain correct handling and storage conditions in line with required standards and regulations Control and track fixtures and jigs : issue against job cards/raw material prior to CNC loading, then return and re-locate correctly Carry out inventory control, ensuring stock locations are accurate and recorded correctly Complete stock checks/audits and maintain strong stores organisation and housekeeping Move pallets of material, tooling and fixtures between stores and the machine shop (manual handling involved) Load/unload vehicles and operate a forklift where required (if licensed) Cut bar/billet to required sizes where needed Support monitoring of coolant management and briquetting machines Coordinate/supervise deliveries and collections as required Essential Requirements Demonstrable experience in a similar stores / goods in / dispatch role within a manufacturing environment Confident using ERP systems and Microsoft Office Strong attention to detail and paperwork accuracy (stock control/traceability) Good written and verbal communication skills Full UK driving licence Desirable Forklift licence Understanding of aerospace documentation / controlled environments Benefits Great package that includes 25 days annual leave plus bank holidays and day on Fridays. This is a permanent job. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK Manufacturing. We aim to respond to all applications.

IDEX Consulting are partnering with a prestigious national wealth management firm who are seeking a Financial Planner to join their growing team to inherit an established client book - predominantly based across South Yorkshire and Lincolnshire. This firm is renowned for its exceptional reputation and premium service, specialising in highly affluent and HNW clients with a strong focus on long-term relationships. Having experienced impressive growth over the past year, they have ambitious plans for continued expansion in the coming months.This is a rare opportunity where you will be taking over an existing client book of c.100 clients. They are looking for a driven individual with experience of managing and advising clients, handling complex financial cases as well as having a record of new business generation. Key Requirements: Level 4 qualified, Chartered preferred Proven experience in delivering regulated financial advice Confident in managing HNW clients and navigating intricate casework Passionate, proactive, and self-motivated What's on Offer: Market leading pension scheme that provides up to 15% Employer Contributions Highly attractive bonus structure 30 days annual leave + bank holidays Flexible, hybrid working arrangements Private medical insurance Enhanced family insurance Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. What You'll Be Doing As Maintenance Engineer you will manage the the day to day maintenance tasks and site repairs to assist operations in achieving maximum productivity. Shift: on 3's & 2's Nights Complete fault finding, planned and preventative maintenance on plant and equipment to maximise equipment reliability and performance. Carry out fault finding, problem solving and establish route cause fixes to address equipment issues. Maintain ongoing communications with the operations team ensuring they are fully aware of all relevant engineering activities and schedules. Respond to internal customer needs to maximise production up time according to given priorities. Comply with food safety standards and controls to ensure all work is carried out correctly and safely. Record any stock removed from the Engineering stores to ensure accurate stock control. Complete all necessary documentation ensuring that it is kept accurate and is audit ready . Identify and recommend opportunities for improvements to promote Health and Safety and/or operational efficiency and effectiveness. What We're Looking For At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Complete diagnosis of job maintenance. Prioritise own daily schedule and order of activities. Requesting Engineering parts via stores/Engineering Shift Manager. Refer to Engineering Shift Manager for specific work requests for significant process changes i.e. not like for like replacement to parts. Escalation to Shift Engineering Manager for performance driven issues as per local operating procedure. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What You'll Get in Return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

We have an exciting opportunity for a Deputy General Manager to join the team at Buzz Bingo, supporting one of our West Yorkshire clubs either Leeds, Wakefield, Bradford or Barnsley. This is a full-time position, working 44 hours per week across 7 days, and requires full flexibility to work during all opening hours. Although you'll be based at one of our clubs, you will be expected to travel and provide cover, so a willingness to travel at short notice is essential, paying up to £35,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Life Assurance Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+