Employee Benefit Customer Executive (12 month FTC) Belfast - Hybrid Salary: £25,960 plus benefits Hours: 35 hours a week Start Date: 17th November 2025 At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Are you looking for a new and exciting career and able to start in November? We are looking for an ambitious Employee Benefit Customer Executive on a 12 month FTC to join our HUB team, delivering an exceptional and friendly service. If you have a passion for customer service, have good attention to detail & can adapt your style for the best outcome of our customer, come join us at The HUB Group. Our Employee Benefits Customer Executives play a pro-active part in delivering a high standard of service to our corporate customers and their employees, ensuring the best and right outcome for them completing the retirement journey through our Corporate Retirement service. This position involves a combination of administrative duties and phone-based customer interactions, to guide our customers in getting their pension funds from the current scheme to their new provider. A full induction and training programme is offered, enabling you to deliver a great customer experience. Salary: £25,960 Location: Belfast City. Office based then hybrid This is a full time, contract position at 35 hour week, Monday - Friday 9am-5pm, Initially this is office based, however once probation period is complete, the role is then offered on a hybrid model (50% in the office) Who are HUB and Why Us? At the HUB Group (part of Just Group plc - a FTSE-250 company) we are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care. We want to ensure all our people are supported to become subject matter experts within their chosen career field. We'll invest time in developing you and your career goals through our career development frameworks. Not only does your salary increase, will you also be provided with technical and skills development training and have access to on demand learning and opportunities to upskill within your career field or multiskill into another part of the business What can we offer you? 28 Days Annual Leave (plus bank holidays), Birthday day, plus Sustainable Travel Time - extra time off for employees who go on holiday via transport with lower carbon emissions than air travel. Amazing Pension Scheme - Employer starts at 7% and increases to 10% based on your contribution Private Medical Cover, Income Protection and Life Assurance Learning and Development opportunities - including access to LinkedIn Learning. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) Plus, a variety of Employee Funded Benefits available to you via our Online Benefits Portal including Dental, Cycle to Work schemes, Charitable Salary Giving and much more More About What You Will Be Doing: As an Employee Benefits Retirement Co-ordinator, you will be follow the paper based journey and be involved in both the administration and customer contact via phone, supporting their journey of getting their pension funds from the current scheme to their new provider. You will take ownership of specific customer/partner/provider issues or queries and work to find a resolution in a timely and appropriate manner. The role requires a high level of attention to detail whilst taking information from customers/partners/providers and inputting across multiple systems. An ability to identify and adapt your approach for vulnerable customers who my require additional explanations or repetition of information is also key. A full training and induction programme is offered, to enable you to deliver an exceptional customer experience in every interaction, by being helpful and making doing business with us an easy, efficient and positive way. Who do we look for: To be successful in this role, we look for people who are customer orientated and have their best interest at the heart, as well as the following Experienced in providing excellent customer service, both over the phone and in a post-sale or administrative environment. Good phone skills - experience speaking to customers over the phone Great active listening and interpersonal skills with the ability to communicate at all levels Strong attention to detail and accurate reporting of customer information Results orientated and able to work under pressure to achieve objectives within agreed timescales, without compromising the quality of service provided. Extremely organised, with the ability to make intelligent decisions when faced with competing priorities and fluctuating workloads. Basic / Good computer literacy skills - being able to use Outlook, Word and CRM systems Work under pressure to achieve objectives within timescales, without compromising accuracy and quality GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths If this sounds like your next opportunity with career progression, we want to hear from you! Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Be Bold. Be Brilliant. Be Just.
Oct 20, 2025
Full time
Employee Benefit Customer Executive (12 month FTC) Belfast - Hybrid Salary: £25,960 plus benefits Hours: 35 hours a week Start Date: 17th November 2025 At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Are you looking for a new and exciting career and able to start in November? We are looking for an ambitious Employee Benefit Customer Executive on a 12 month FTC to join our HUB team, delivering an exceptional and friendly service. If you have a passion for customer service, have good attention to detail & can adapt your style for the best outcome of our customer, come join us at The HUB Group. Our Employee Benefits Customer Executives play a pro-active part in delivering a high standard of service to our corporate customers and their employees, ensuring the best and right outcome for them completing the retirement journey through our Corporate Retirement service. This position involves a combination of administrative duties and phone-based customer interactions, to guide our customers in getting their pension funds from the current scheme to their new provider. A full induction and training programme is offered, enabling you to deliver a great customer experience. Salary: £25,960 Location: Belfast City. Office based then hybrid This is a full time, contract position at 35 hour week, Monday - Friday 9am-5pm, Initially this is office based, however once probation period is complete, the role is then offered on a hybrid model (50% in the office) Who are HUB and Why Us? At the HUB Group (part of Just Group plc - a FTSE-250 company) we are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care. We want to ensure all our people are supported to become subject matter experts within their chosen career field. We'll invest time in developing you and your career goals through our career development frameworks. Not only does your salary increase, will you also be provided with technical and skills development training and have access to on demand learning and opportunities to upskill within your career field or multiskill into another part of the business What can we offer you? 28 Days Annual Leave (plus bank holidays), Birthday day, plus Sustainable Travel Time - extra time off for employees who go on holiday via transport with lower carbon emissions than air travel. Amazing Pension Scheme - Employer starts at 7% and increases to 10% based on your contribution Private Medical Cover, Income Protection and Life Assurance Learning and Development opportunities - including access to LinkedIn Learning. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) Plus, a variety of Employee Funded Benefits available to you via our Online Benefits Portal including Dental, Cycle to Work schemes, Charitable Salary Giving and much more More About What You Will Be Doing: As an Employee Benefits Retirement Co-ordinator, you will be follow the paper based journey and be involved in both the administration and customer contact via phone, supporting their journey of getting their pension funds from the current scheme to their new provider. You will take ownership of specific customer/partner/provider issues or queries and work to find a resolution in a timely and appropriate manner. The role requires a high level of attention to detail whilst taking information from customers/partners/providers and inputting across multiple systems. An ability to identify and adapt your approach for vulnerable customers who my require additional explanations or repetition of information is also key. A full training and induction programme is offered, to enable you to deliver an exceptional customer experience in every interaction, by being helpful and making doing business with us an easy, efficient and positive way. Who do we look for: To be successful in this role, we look for people who are customer orientated and have their best interest at the heart, as well as the following Experienced in providing excellent customer service, both over the phone and in a post-sale or administrative environment. Good phone skills - experience speaking to customers over the phone Great active listening and interpersonal skills with the ability to communicate at all levels Strong attention to detail and accurate reporting of customer information Results orientated and able to work under pressure to achieve objectives within agreed timescales, without compromising the quality of service provided. Extremely organised, with the ability to make intelligent decisions when faced with competing priorities and fluctuating workloads. Basic / Good computer literacy skills - being able to use Outlook, Word and CRM systems Work under pressure to achieve objectives within timescales, without compromising accuracy and quality GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths If this sounds like your next opportunity with career progression, we want to hear from you! Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Be Bold. Be Brilliant. Be Just.
Customer Service Executive / Customer Introducer (12 month FTC) Belfast - Hybrid Salary: £24,780 plus benefits Hours: 35 hours a week Start Date: 17th November 2025 At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Are you looking for a new and exciting career and able to start in November? We are looking for ambitious Customer Service Executive / Customer Introducer's to join our HUB team on a 12 month FTC, delivering an exceptional and friendly service. If you have a passion for customer service, have good attention to detail & are an empathetic listener who can adapt your style for the best outcome of our customer, come join us at The HUB Group. Our Introducers are our first point of contact for our pre-engaged customers (not cold calling), giving them insight into our products and services that we offer to ensure it meets their needs - so a prompt, efficient and most importantly, a friendly experience is key. A full induction and training programme is offered, enabling you to deliver an exceptional customer experience. Salary: £24,780 Location : Belfast City. Office based then hybrid This is a full time, contract position at 35 hour week, Monday - Friday 9am-5pm, with one 12pm-8pm full week every 6 weeks. Initially this is office based, however once probation period is complete, the role is then offered on a hybrid model (50% in the office) ) Who are HUB and Why Us? At the HUB Group (part of Just Group plc - a FTSE-250 company) we are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care. We want to ensure all our people are supported to become subject matter experts within their chosen career field. We'll invest time in developing you and your career goals through our career development frameworks. Not only does your salary increase, will you also be provided with technical and skills development training and have access to on demand learning and opportunities to upskill within your career field or multiskill into another part of the business What can we offer you? Career progression salary increases and discretionary bonus scheme - opportunity to raise salary up to £26.8k, based on role performance & personal attitudes at work 28 Days Annual Leave (plus bank holidays), Birthday day, plus Sustainable Travel Time - extra time off for employees who go on holiday via transport with lower carbon emissions than air travel. Amazing Pension Scheme - Employer starts at 7% and increases to 10% based on your contribution Private Medical Cover, Income Protection and Life Assurance Learning and Development opportunities - including access to LinkedIn Learning. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) Plus, a variety of Employee Funded Benefits available to you via our Online Benefits Portal including Dental, Cycle to Work schemes, Charitable Salary Giving and much more More About What You Will Be Doing: As the name suggests, as an Introducer, you will introduce our products and services to be the first point of contact with our customers giving a prompt, friendly and efficient experience. By discussing our products and services to our customers, the aim is to then book appointments between them and our advisory service. This is achieved through inbound and outbound calls but is never a cold calling role. All our customers are pre-engaged with our business as they have already expressed an interest in hearing about our products and services beforehand. You will manage and maintain a diary system that ensures call-backs are well timed and delivered between customers and our retirement coordinators. You will deliver a great service and enable our customers to gain confidence what we do. A full training and induction programme is offered, to enable you to deliver an exceptional customer experience in every interaction, by being helpful and making doing business with us an easy, efficient and positive. Who do we look for: To be successful in this role, we look for people who are customer orientated and have their best interest at heart, as well as the following Used to working with customers directly. Customer service or sales environment in any relatable sector - such as financial service (ideally), retail, hospitality etc Good phone - experience speaking to customers over the phone Strong attention to detail Great active listening and interpersonal skills with the ability to communicate at all levels Basic / Good computer literacy skills - being able to use Outlook, Word and CRM systems Work under pressure to achieve objectives within timescales, without compromising accuracy and quality GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths If this sounds like your next opportunity with career progression, we want to hear from you! Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Be Bold. Be Brilliant. Be Just
Oct 20, 2025
Full time
Customer Service Executive / Customer Introducer (12 month FTC) Belfast - Hybrid Salary: £24,780 plus benefits Hours: 35 hours a week Start Date: 17th November 2025 At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Are you looking for a new and exciting career and able to start in November? We are looking for ambitious Customer Service Executive / Customer Introducer's to join our HUB team on a 12 month FTC, delivering an exceptional and friendly service. If you have a passion for customer service, have good attention to detail & are an empathetic listener who can adapt your style for the best outcome of our customer, come join us at The HUB Group. Our Introducers are our first point of contact for our pre-engaged customers (not cold calling), giving them insight into our products and services that we offer to ensure it meets their needs - so a prompt, efficient and most importantly, a friendly experience is key. A full induction and training programme is offered, enabling you to deliver an exceptional customer experience. Salary: £24,780 Location : Belfast City. Office based then hybrid This is a full time, contract position at 35 hour week, Monday - Friday 9am-5pm, with one 12pm-8pm full week every 6 weeks. Initially this is office based, however once probation period is complete, the role is then offered on a hybrid model (50% in the office) ) Who are HUB and Why Us? At the HUB Group (part of Just Group plc - a FTSE-250 company) we are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care. We want to ensure all our people are supported to become subject matter experts within their chosen career field. We'll invest time in developing you and your career goals through our career development frameworks. Not only does your salary increase, will you also be provided with technical and skills development training and have access to on demand learning and opportunities to upskill within your career field or multiskill into another part of the business What can we offer you? Career progression salary increases and discretionary bonus scheme - opportunity to raise salary up to £26.8k, based on role performance & personal attitudes at work 28 Days Annual Leave (plus bank holidays), Birthday day, plus Sustainable Travel Time - extra time off for employees who go on holiday via transport with lower carbon emissions than air travel. Amazing Pension Scheme - Employer starts at 7% and increases to 10% based on your contribution Private Medical Cover, Income Protection and Life Assurance Learning and Development opportunities - including access to LinkedIn Learning. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) Plus, a variety of Employee Funded Benefits available to you via our Online Benefits Portal including Dental, Cycle to Work schemes, Charitable Salary Giving and much more More About What You Will Be Doing: As the name suggests, as an Introducer, you will introduce our products and services to be the first point of contact with our customers giving a prompt, friendly and efficient experience. By discussing our products and services to our customers, the aim is to then book appointments between them and our advisory service. This is achieved through inbound and outbound calls but is never a cold calling role. All our customers are pre-engaged with our business as they have already expressed an interest in hearing about our products and services beforehand. You will manage and maintain a diary system that ensures call-backs are well timed and delivered between customers and our retirement coordinators. You will deliver a great service and enable our customers to gain confidence what we do. A full training and induction programme is offered, to enable you to deliver an exceptional customer experience in every interaction, by being helpful and making doing business with us an easy, efficient and positive. Who do we look for: To be successful in this role, we look for people who are customer orientated and have their best interest at heart, as well as the following Used to working with customers directly. Customer service or sales environment in any relatable sector - such as financial service (ideally), retail, hospitality etc Good phone - experience speaking to customers over the phone Strong attention to detail Great active listening and interpersonal skills with the ability to communicate at all levels Basic / Good computer literacy skills - being able to use Outlook, Word and CRM systems Work under pressure to achieve objectives within timescales, without compromising accuracy and quality GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths If this sounds like your next opportunity with career progression, we want to hear from you! Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Be Bold. Be Brilliant. Be Just
Customer Administrator (12 month FTC) Location: Belfast Salary: £24,780 plus benefits Hours: 35 hours a week Start Date: 17th November 2025 At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Are you looking for a new and exciting career and able to start in November? We are looking for ambitious individuals to join our HUB team on a 12 month FTC, delivering an exceptional and friendly service. If you are customer orientated and have good attention to detail, come join us at The HUB Group. Our Customer Administrators handle applications accurately and efficiently. This position involves a combination of administrative duties and phone-based customer interactions, ensuring that every customer enjoys an outstanding experience. A full induction and training programme is offered, enabling you to deliver an exceptional customer experience. Salary: £24,780 Location : Belfast City Centre - Hybrid approach This is a full time, contract position at 35 hour week, Monday - Friday 9am-5pm. Initially this is office based, however once probation is complete, the role is then offered on a hybrid model (50% in the office) Who are HUB and Why Us? At the HUB Group (part of Just Group plc - a FTSE-250 company) we are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care. This particular job role is focused on turning pension savings into an income for retirement. We want to ensure all our people are supported to become subject matter experts within their chosen career field. We'll invest time in developing you and your career goals through our career development frameworks. Not only does your salary increase, will you also be provided with technical and skills development training and have access to on demand learning and opportunities to upskill within your career field or multiskill into another part of the business What can we offer you? 28 Days Annual Leave (plus bank holidays), Birthday day, plus Sustainable Travel Time - extra time off for employees who go on holiday via transport with lower carbon emissions than air travel. Amazing Pension Scheme - Employer starts at 7% and increases to 10% based on your contribution Private Medical Cover, Income Protection and Life Assurance Learning and Development opportunities - including access to LinkedIn Learning. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) Plus, a variety of Employee Funded Benefits available to you via our Online Benefits Portal including Dental, Cycle to Work schemes, Charitable Salary Giving and much more More About What You Will Be Doing: As a New Business Processor, you will ensure applications are completed and processed with efficiency and accuracy, all while delivering and upholding exceptional customer service standards. You will take ownership and responsibility of your own applications and customer enquiries, providing prompt and efficient responses as well as ensuring that informative and accurate information is provided to the customer throughout their time with us. A full training and induction programme is offered, to enable you to deliver an exceptional customer experience in every interaction, by being helpful and making their journey with us an easy, efficient and positive one. Who do we look for: To be successful in this role, we seek people who are driven to provide excellent customer service and who maintains focus even when faced with high volumes of work, ensuring accuracy is not compromised, as well as the following: Experienced in both administration and customer interaction via telephone. Customer orientated and have the customer's best interest at the heart of everything you do Able to work under pressure to achieve objectives within set timescales, without compromising accuracy and quality Capable of performing and collaborating in a large team environment Extremely organised, with the ability to make intelligent decisions when faced with competing priorities Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths If this sounds like your next opportunity with career progression, we want to hear from you! Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Be Bold. Be Brilliant. Be Just.
Oct 20, 2025
Full time
Customer Administrator (12 month FTC) Location: Belfast Salary: £24,780 plus benefits Hours: 35 hours a week Start Date: 17th November 2025 At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail. Are you looking for a new and exciting career and able to start in November? We are looking for ambitious individuals to join our HUB team on a 12 month FTC, delivering an exceptional and friendly service. If you are customer orientated and have good attention to detail, come join us at The HUB Group. Our Customer Administrators handle applications accurately and efficiently. This position involves a combination of administrative duties and phone-based customer interactions, ensuring that every customer enjoys an outstanding experience. A full induction and training programme is offered, enabling you to deliver an exceptional customer experience. Salary: £24,780 Location : Belfast City Centre - Hybrid approach This is a full time, contract position at 35 hour week, Monday - Friday 9am-5pm. Initially this is office based, however once probation is complete, the role is then offered on a hybrid model (50% in the office) Who are HUB and Why Us? At the HUB Group (part of Just Group plc - a FTSE-250 company) we are focused on finding the right financial solutions for people approaching or in, retirement. Our purpose is to help people achieve a better later life. We provide advice on releasing equity from people's homes, turning pension savings into an income for retirement and funding long-term care. This particular job role is focused on turning pension savings into an income for retirement. We want to ensure all our people are supported to become subject matter experts within their chosen career field. We'll invest time in developing you and your career goals through our career development frameworks. Not only does your salary increase, will you also be provided with technical and skills development training and have access to on demand learning and opportunities to upskill within your career field or multiskill into another part of the business What can we offer you? 28 Days Annual Leave (plus bank holidays), Birthday day, plus Sustainable Travel Time - extra time off for employees who go on holiday via transport with lower carbon emissions than air travel. Amazing Pension Scheme - Employer starts at 7% and increases to 10% based on your contribution Private Medical Cover, Income Protection and Life Assurance Learning and Development opportunities - including access to LinkedIn Learning. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) Plus, a variety of Employee Funded Benefits available to you via our Online Benefits Portal including Dental, Cycle to Work schemes, Charitable Salary Giving and much more More About What You Will Be Doing: As a New Business Processor, you will ensure applications are completed and processed with efficiency and accuracy, all while delivering and upholding exceptional customer service standards. You will take ownership and responsibility of your own applications and customer enquiries, providing prompt and efficient responses as well as ensuring that informative and accurate information is provided to the customer throughout their time with us. A full training and induction programme is offered, to enable you to deliver an exceptional customer experience in every interaction, by being helpful and making their journey with us an easy, efficient and positive one. Who do we look for: To be successful in this role, we seek people who are driven to provide excellent customer service and who maintains focus even when faced with high volumes of work, ensuring accuracy is not compromised, as well as the following: Experienced in both administration and customer interaction via telephone. Customer orientated and have the customer's best interest at the heart of everything you do Able to work under pressure to achieve objectives within set timescales, without compromising accuracy and quality Capable of performing and collaborating in a large team environment Extremely organised, with the ability to make intelligent decisions when faced with competing priorities Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths If this sounds like your next opportunity with career progression, we want to hear from you! Why Just? At Just you'll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You'll be part of a company with a strong and distinctive - we're ambitious, curious and collaborative - and every decision we make centres around being Just and delivering the best outcomes for our customers. We're committed to building a more sustainable business, and we're working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets. Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity. Be Bold. Be Brilliant. Be Just.