Salary: £35,000 - £45,000 per annum (Negotiable DOE) Hours: Monday to Friday, 8:00am - 4:30pm Location: Office-based, Chesterfield Benefits: Annual bonus scheme Lunch provided x3 times per week Company laptop and mobile phone Pension scheme (auto-enrolment) On-site parking 23 Days Holiday + 8 Days Bank Holiday, Rising to 25 Days next year The Opportunity An exciting opportunity has arisen for an experienced Executive Assistant to support a driven and commercially focused Managing Director within a growing SME. This role has been created as part of wider growth plans and investment in strengthening the leadership team. This position offers genuine variety, visibility, and autonomy and is ideal for someone who enjoys being at the heart of a business, supporting senior leadership, and playing a key role in enabling strategic progress. The Role Reporting directly to the Managing Director, you will provide high-level, confidential, and proactive support, enabling them to focus on business strategy and growth initiatives. You will act as a trusted right-hand support, ensuring the smooth day-to-day running of the MD's activity and wider operations. Key responsibilities include: Diary & inbox management , including prioritising meetings, travel arrangements, and key commitments Meeting coordination , preparation of agendas, minute-taking, and tracking actions Document and presentation preparation , producing reports, proposals, and presentations to a high standard Support of a small number of key client accounts , including booking meetings, preparing quotations, CRM updates, and pipeline management Stakeholder liaison , acting as a professional point of contact for internal teams and external partners Confidential administration , handling sensitive information with discretion Operational and office support , assisting across wider business functions as required HR duties, providing proactive support to senior leadership by independently researching HR policies, and people-related matters, leveraging third-party HR providers where appropriate. Demonstrate initiative, critical thinking, and a solutions-focused approach by investigating issues, gathering relevant information, and presenting well-informed recommendations to support effective decision-making Requirements This role would suit a confident, organised, and proactive EA who thrives in a fast-paced SME environment and enjoys working closely with senior leadership. You will ideally have: Proven experience as an Executive Assistant, Personal Assistant, or senior administrator supporting senior leaders Exceptional organisational and time-management skills Strong written and verbal communication abilities High levels of discretion, professionalism, and integrity Confidence managing multiple priorities and working under pressure Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) A "can-do" attitude , with honesty, loyalty, adaptability, and accountability Experience within an SME environment and exposure to broader business operations would be highly advantageous. Why Apply? Direct exposure to an experienced Managing Director Opportunity to grow with a business on an ambitious growth journey Supportive, close-knit working environment If you're looking for a role where you can truly make an impact and become an integral part of a leadership team, this could be an excellent next step.
Aug 01, 2026
Full time
Salary: £35,000 - £45,000 per annum (Negotiable DOE) Hours: Monday to Friday, 8:00am - 4:30pm Location: Office-based, Chesterfield Benefits: Annual bonus scheme Lunch provided x3 times per week Company laptop and mobile phone Pension scheme (auto-enrolment) On-site parking 23 Days Holiday + 8 Days Bank Holiday, Rising to 25 Days next year The Opportunity An exciting opportunity has arisen for an experienced Executive Assistant to support a driven and commercially focused Managing Director within a growing SME. This role has been created as part of wider growth plans and investment in strengthening the leadership team. This position offers genuine variety, visibility, and autonomy and is ideal for someone who enjoys being at the heart of a business, supporting senior leadership, and playing a key role in enabling strategic progress. The Role Reporting directly to the Managing Director, you will provide high-level, confidential, and proactive support, enabling them to focus on business strategy and growth initiatives. You will act as a trusted right-hand support, ensuring the smooth day-to-day running of the MD's activity and wider operations. Key responsibilities include: Diary & inbox management , including prioritising meetings, travel arrangements, and key commitments Meeting coordination , preparation of agendas, minute-taking, and tracking actions Document and presentation preparation , producing reports, proposals, and presentations to a high standard Support of a small number of key client accounts , including booking meetings, preparing quotations, CRM updates, and pipeline management Stakeholder liaison , acting as a professional point of contact for internal teams and external partners Confidential administration , handling sensitive information with discretion Operational and office support , assisting across wider business functions as required HR duties, providing proactive support to senior leadership by independently researching HR policies, and people-related matters, leveraging third-party HR providers where appropriate. Demonstrate initiative, critical thinking, and a solutions-focused approach by investigating issues, gathering relevant information, and presenting well-informed recommendations to support effective decision-making Requirements This role would suit a confident, organised, and proactive EA who thrives in a fast-paced SME environment and enjoys working closely with senior leadership. You will ideally have: Proven experience as an Executive Assistant, Personal Assistant, or senior administrator supporting senior leaders Exceptional organisational and time-management skills Strong written and verbal communication abilities High levels of discretion, professionalism, and integrity Confidence managing multiple priorities and working under pressure Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) A "can-do" attitude , with honesty, loyalty, adaptability, and accountability Experience within an SME environment and exposure to broader business operations would be highly advantageous. Why Apply? Direct exposure to an experienced Managing Director Opportunity to grow with a business on an ambitious growth journey Supportive, close-knit working environment If you're looking for a role where you can truly make an impact and become an integral part of a leadership team, this could be an excellent next step.
UBT is a trusted provider of business services to over 1,000 independent UK companies. Our in-house recruitment consultancy delivers high-touch, values-driven hiring solutions across a wide range of sectors and roles: from entry-level to executive. We're looking for a driven and professional sales professional to grow and retain our recruitment client base. It is a stand alone role supporting a highly experienced delivery team. You'll be advising SMEs on people, culture and talent acquisition strategies with the aim of securing new business, and handing over roles to our expert delivery team. This will be done via the telephone, video calls (Teams, Zoom etc.), in person and at various events. This is a consultative sales position comprising key account management and new business development. If you are a business development manager, sales executive, talent acquisition consultant or a recruitment consultant seeking to broaden your commercial experience and further your career, then please apply. What you'll do: Develop and manage client relationships Win new and lapsed business Provide high levels of account management to existing business Sell tailored recruitment solutions across all functions and levels Lead discovery meetings and consult on market trends Requirements Proven B2B sales success and a genuine relationship builder Recruitment experience (highly desirable) Confidence in pitching to senior stakeholders Organised, proactive, and target-driven Benefits Why join us? Supportive, collaborative culture with real progression A full programme of training Competitive salary (£30,000- £40,000) Neg. Plus Bonus Car or Allowance + daily lunch provided Hybrid working - a day a week from home. Private Healthcare
Aug 01, 2026
Full time
UBT is a trusted provider of business services to over 1,000 independent UK companies. Our in-house recruitment consultancy delivers high-touch, values-driven hiring solutions across a wide range of sectors and roles: from entry-level to executive. We're looking for a driven and professional sales professional to grow and retain our recruitment client base. It is a stand alone role supporting a highly experienced delivery team. You'll be advising SMEs on people, culture and talent acquisition strategies with the aim of securing new business, and handing over roles to our expert delivery team. This will be done via the telephone, video calls (Teams, Zoom etc.), in person and at various events. This is a consultative sales position comprising key account management and new business development. If you are a business development manager, sales executive, talent acquisition consultant or a recruitment consultant seeking to broaden your commercial experience and further your career, then please apply. What you'll do: Develop and manage client relationships Win new and lapsed business Provide high levels of account management to existing business Sell tailored recruitment solutions across all functions and levels Lead discovery meetings and consult on market trends Requirements Proven B2B sales success and a genuine relationship builder Recruitment experience (highly desirable) Confidence in pitching to senior stakeholders Organised, proactive, and target-driven Benefits Why join us? Supportive, collaborative culture with real progression A full programme of training Competitive salary (£30,000- £40,000) Neg. Plus Bonus Car or Allowance + daily lunch provided Hybrid working - a day a week from home. Private Healthcare
Project Manager - Interior Fit Outs Location: East Midlands & West Midlands Salary: £60,000 - £65,000 Car/Car Allowance Benefits Contract: Permanent Office & Site Based Hybrid Available Are you a driven Project Manager with a passion for delivering outstanding interior fit out projects ? Do you want to work with a supportive, friendly team where your skills are valued, your growth is supported, and your impact is clear? We're looking for a Project Manager to join our thriving business and oversee a variety of exciting fit-out projects across the Midlands. This is more than just a job - it's a chance to build lasting spaces, strong relationships, and a career you can be proud of. The Role As Project Manager, you'll take charge of multiple interior fit-out projects, managing them from sales order to completion. You'll: Lead projects on-site and in the office, with hybrid flexibility if required. Oversee budgets, schedules, and project delivery. Manage planning and building regulation applications. Work closely with our Pre-Construction Manager to procure and negotiate with sub-contractors/vendors, maximising GP%. Ensure health & safety compliance, liaising with H&S partners and CDM management. Maintain open and timely communication with the Operations Director. Deliver exceptional results that keep our customers satisfied, every time. What We Value We're proud of our culture and the people who make it thrive. To succeed here, you'll be: Reliable & dependable - you do what you say you'll do. Punctual & self-managed - trusted to deliver without being micromanaged. Positive & proactive - you look for solutions, not problems. Caring & considerate - you respect colleagues, clients, and partners. Committed to excellence - producing your best work every time. A strong communicator - able to engage at all levels. Focused on outcomes - ensuring projects are delivered successfully and to satisfaction. Requirements What You'll Bring Professional Project Management certification (Prince2, APM, PMP or equivalent). 3+ years' experience in office fit-outs or a related field. Strong knowledge of building regulations and CDM Regulations. Experience with project management applications and budget management. A full UK driving licence. Desirable extras: IPAF, PASMA, NEBOSH, IOSH . Benefits Competitive salary: £60,000 - £65,000 (DOE). Car or car allowance - your choice. Working hours can be flexible A supportive, friendly team culture where people genuinely thrive. Ongoing support and career development opportunities. IND25
Sep 23, 2025
Full time
Project Manager - Interior Fit Outs Location: East Midlands & West Midlands Salary: £60,000 - £65,000 Car/Car Allowance Benefits Contract: Permanent Office & Site Based Hybrid Available Are you a driven Project Manager with a passion for delivering outstanding interior fit out projects ? Do you want to work with a supportive, friendly team where your skills are valued, your growth is supported, and your impact is clear? We're looking for a Project Manager to join our thriving business and oversee a variety of exciting fit-out projects across the Midlands. This is more than just a job - it's a chance to build lasting spaces, strong relationships, and a career you can be proud of. The Role As Project Manager, you'll take charge of multiple interior fit-out projects, managing them from sales order to completion. You'll: Lead projects on-site and in the office, with hybrid flexibility if required. Oversee budgets, schedules, and project delivery. Manage planning and building regulation applications. Work closely with our Pre-Construction Manager to procure and negotiate with sub-contractors/vendors, maximising GP%. Ensure health & safety compliance, liaising with H&S partners and CDM management. Maintain open and timely communication with the Operations Director. Deliver exceptional results that keep our customers satisfied, every time. What We Value We're proud of our culture and the people who make it thrive. To succeed here, you'll be: Reliable & dependable - you do what you say you'll do. Punctual & self-managed - trusted to deliver without being micromanaged. Positive & proactive - you look for solutions, not problems. Caring & considerate - you respect colleagues, clients, and partners. Committed to excellence - producing your best work every time. A strong communicator - able to engage at all levels. Focused on outcomes - ensuring projects are delivered successfully and to satisfaction. Requirements What You'll Bring Professional Project Management certification (Prince2, APM, PMP or equivalent). 3+ years' experience in office fit-outs or a related field. Strong knowledge of building regulations and CDM Regulations. Experience with project management applications and budget management. A full UK driving licence. Desirable extras: IPAF, PASMA, NEBOSH, IOSH . Benefits Competitive salary: £60,000 - £65,000 (DOE). Car or car allowance - your choice. Working hours can be flexible A supportive, friendly team culture where people genuinely thrive. Ongoing support and career development opportunities. IND25
Location: Central LondonSalary: £65,000 - £80,000 per annum (depending on experience)Contract Type: Full-time, Permanent About the Client Our client is a leading specialist in the design, manufacture, and installation of premium washroom solutions. Recognised as the UK's first carbon-neutral washroom supplier, they deliver innovative, sustainable, and high-quality results for some of the country's most prestigious commercial and residential projects. Their company ethos - "Experience: Design, Develop, Deliver" - reflects an end-to-end commitment to excellence. Joining this company means becoming part of a highly skilled and supportive team where contributions truly matter. The Opportunity Our client is seeking a confident, polished, and experienced Project Manager to lead complex washroom fit-out projects from handover through to final delivery. This client-facing role requires professionalism, attention to detail, and the ability to manage the entire project lifecycle, including on-site installation. The ideal candidate will have a background in sub-contracting project management, preferably within construction or high-end fit-out sectors, with strong experience managing commercial packages as part of larger main contractor developments. Key Responsibilities Take full ownership of assigned projects from pre-construction handover to completion. Act as the main point of contact for the Main Contractor, ensuring clear, proactive communication. Lead the internal project team (Design Manager, CAD Technicians, Document Control). Manage all phases: programme scheduling, cost control, installation, and final handover. Ensure on-site activities comply with health & safety standards and quality expectations. Monitor project budgets and margin, issuing variations, valuations, and final accounts. Resolve site issues swiftly while maintaining productivity, client satisfaction, and programme. Requirements Candidate Profile Proven experience delivering projects as a Sub-Contractor Project Manager. Background in construction, fit-out, joinery, or bespoke manufacturing. Strong interpersonal skills with a polished, professional, and client-facing presence. Commercially astute with excellent cost management and reporting capabilities. Technically competent - able to interpret drawings, scope documents, and site requirements. Organised and calm under pressure, with strong leadership in multi-disciplinary settings. Benefits Competitive salary: £65,000 - £80,000 depending on experience Profit share bonus scheme based on company and individual performance 30 days annual leave, including bank holidays and Christmas shutdown Birthday day off Travel card for client site visits Free daily lunch provided at the London office Carbon-neutral employer committed to sustainability and continuous improvement Supportive, collaborative, and experienced leadership team Career development opportunities within a growing, innovation-led business
Sep 22, 2025
Full time
Location: Central LondonSalary: £65,000 - £80,000 per annum (depending on experience)Contract Type: Full-time, Permanent About the Client Our client is a leading specialist in the design, manufacture, and installation of premium washroom solutions. Recognised as the UK's first carbon-neutral washroom supplier, they deliver innovative, sustainable, and high-quality results for some of the country's most prestigious commercial and residential projects. Their company ethos - "Experience: Design, Develop, Deliver" - reflects an end-to-end commitment to excellence. Joining this company means becoming part of a highly skilled and supportive team where contributions truly matter. The Opportunity Our client is seeking a confident, polished, and experienced Project Manager to lead complex washroom fit-out projects from handover through to final delivery. This client-facing role requires professionalism, attention to detail, and the ability to manage the entire project lifecycle, including on-site installation. The ideal candidate will have a background in sub-contracting project management, preferably within construction or high-end fit-out sectors, with strong experience managing commercial packages as part of larger main contractor developments. Key Responsibilities Take full ownership of assigned projects from pre-construction handover to completion. Act as the main point of contact for the Main Contractor, ensuring clear, proactive communication. Lead the internal project team (Design Manager, CAD Technicians, Document Control). Manage all phases: programme scheduling, cost control, installation, and final handover. Ensure on-site activities comply with health & safety standards and quality expectations. Monitor project budgets and margin, issuing variations, valuations, and final accounts. Resolve site issues swiftly while maintaining productivity, client satisfaction, and programme. Requirements Candidate Profile Proven experience delivering projects as a Sub-Contractor Project Manager. Background in construction, fit-out, joinery, or bespoke manufacturing. Strong interpersonal skills with a polished, professional, and client-facing presence. Commercially astute with excellent cost management and reporting capabilities. Technically competent - able to interpret drawings, scope documents, and site requirements. Organised and calm under pressure, with strong leadership in multi-disciplinary settings. Benefits Competitive salary: £65,000 - £80,000 depending on experience Profit share bonus scheme based on company and individual performance 30 days annual leave, including bank holidays and Christmas shutdown Birthday day off Travel card for client site visits Free daily lunch provided at the London office Carbon-neutral employer committed to sustainability and continuous improvement Supportive, collaborative, and experienced leadership team Career development opportunities within a growing, innovation-led business
Project Manager Leicester & South £50,000-£60,000 + 15% bonus Do you thrive on juggling multiple projects, keeping clients happy, and solving problems before they become issues? If you're hungry to grow, humble enough to roll up your sleeves, and smart in how you get things done - we'd love to hear from you. What you'll do Be the bridge between clients, internal teams, and subcontractors - keeping everyone aligned. Own client relationships : ensuring updates are clear, expectations are managed, and customers stay happy. Coordinate moving parts : from schedulers and technical drawings to install teams and materials. Solve problems fast : whether that's a missing delivery, an on-site issue, or a scheduling clash. Get on site 1-2 days a week overseeing progress, troubleshooting, and building trust with clients and be based in the Leicester office. Ensure a professional customer focused project delivery each time to our clients. Who we're looking for This isn't a typical main contractor PM role. Instead, you'll thrive if you: Come from an operations or subcontractor background , where juggling multiple projects is second nature. Have experience in working at height or construction services (a bonus, not essential). Are commercially aware , highly organised, and thrive under pressure. Embody our values: Passionate, Smart, Humble. Why join us? You won't just be "another cog" in the wheel. As part of a small but growing PM team, you'll play a pivotal role in shaping how we deliver projects - and have the chance to make a genuine impact. Our projects may not hit the £multi-millions, but they're complex, fast-moving, and highly rewarding. We're specialists in installing working-at-height equipment on high-rise buildings , with project values typically between £50k-£100k . You'll be managing 30-50 projects at a time , keeping everything on track from start to finish. The team you'll join You'll be reporting into our Contracts Manager, working closely with: Schedulers (keeping projects moving) Technical specialists (checking drawings & fixings) Install teams & subcontractors Dedicated admin support Autonomy to manage your projects your way. Requirements CSCS Card - essential SMSTS - essential Working at Height Awareness - baseline training for anyone attending sites with high-level access. - Ideal PASMA (Prefabricated Access Suppliers' and Manufacturers' Association) - for safe use of mobile access towers (scaffold towers). - Ideal Benefits What's on offer Competitive salary: £50k-£60k + 15% bonus . Pension Scheme 20 days holiday plus 8 bank. Autonomy to manage your projects your way. A supportive team environment (no micromanaging). The chance to grow with a business that values its PMs. Our team is evolving - and we're looking for someone who can bring fresh energy, collaboration, and a positive, problem-solving mindset. IND25
Sep 22, 2025
Full time
Project Manager Leicester & South £50,000-£60,000 + 15% bonus Do you thrive on juggling multiple projects, keeping clients happy, and solving problems before they become issues? If you're hungry to grow, humble enough to roll up your sleeves, and smart in how you get things done - we'd love to hear from you. What you'll do Be the bridge between clients, internal teams, and subcontractors - keeping everyone aligned. Own client relationships : ensuring updates are clear, expectations are managed, and customers stay happy. Coordinate moving parts : from schedulers and technical drawings to install teams and materials. Solve problems fast : whether that's a missing delivery, an on-site issue, or a scheduling clash. Get on site 1-2 days a week overseeing progress, troubleshooting, and building trust with clients and be based in the Leicester office. Ensure a professional customer focused project delivery each time to our clients. Who we're looking for This isn't a typical main contractor PM role. Instead, you'll thrive if you: Come from an operations or subcontractor background , where juggling multiple projects is second nature. Have experience in working at height or construction services (a bonus, not essential). Are commercially aware , highly organised, and thrive under pressure. Embody our values: Passionate, Smart, Humble. Why join us? You won't just be "another cog" in the wheel. As part of a small but growing PM team, you'll play a pivotal role in shaping how we deliver projects - and have the chance to make a genuine impact. Our projects may not hit the £multi-millions, but they're complex, fast-moving, and highly rewarding. We're specialists in installing working-at-height equipment on high-rise buildings , with project values typically between £50k-£100k . You'll be managing 30-50 projects at a time , keeping everything on track from start to finish. The team you'll join You'll be reporting into our Contracts Manager, working closely with: Schedulers (keeping projects moving) Technical specialists (checking drawings & fixings) Install teams & subcontractors Dedicated admin support Autonomy to manage your projects your way. Requirements CSCS Card - essential SMSTS - essential Working at Height Awareness - baseline training for anyone attending sites with high-level access. - Ideal PASMA (Prefabricated Access Suppliers' and Manufacturers' Association) - for safe use of mobile access towers (scaffold towers). - Ideal Benefits What's on offer Competitive salary: £50k-£60k + 15% bonus . Pension Scheme 20 days holiday plus 8 bank. Autonomy to manage your projects your way. A supportive team environment (no micromanaging). The chance to grow with a business that values its PMs. Our team is evolving - and we're looking for someone who can bring fresh energy, collaboration, and a positive, problem-solving mindset. IND25
Location: West Sussex Salary: £45,000 - £60,000 per annum (DOE) Hours: Monday - Friday, 7:30am - 4:30pm Benefits: Company Bonus scheme, Team-focused culture, professional growth opportunities. The Role Are you a proactive and technically adept professional ready to make an impact in a growing organisation? Our client is seeking a Project Manager to oversee the delivery of premium, bespoke projects while providing technical expertise and exceptional customer service. This role is central to managing complex projects, collaborating with clients and internal teams, and ensuring products meet the highest quality standards. The position offers the opportunity to be at the forefront of innovative projects in prime locations across London, including high-end residential homes, luxury hotels, and more. Key Responsibilities Manage technical assistance and consultation services, ensuring seamless customer support. Liaise with customers post-sale to refine project details and ensure clarity. Place production orders and coordinate with factories for bespoke solutions. Investigate quality and installation issues, providing timely resolutions. Deliver product training to clients and internal staff, both on-site and in-house. Develop technical guides and resources for installation and product use. Foster relationships with architects, contractors, and designers to ensure project success. Maintain accurate project documentation and data within the CRM system. Requirements What We're Looking For Strong understanding of construction practices / joinery or similar is highly desirable. Strong Project Management skills, who is Technically minded. Experience with AutoCAD LT or similar software, and an ability to create precise 2D technical drawings is desirable. Excellent communication skills, with the ability to liaise confidently with diverse stakeholders. A solutions-driven mindset with a passion for delivering exceptional service. Highly organised, self-motivated, and capable of thriving in a collaborative team environment. About You Whether you're transitioning from architecture, construction, or a related technical field, this role is ideal for someone who is enthusiastic, detail-oriented, and eager to grow within a dynamic environment. Join a company where your voice matters, your ideas are valued, and your expertise will directly influence the success of bespoke projects that set industry standards.
Sep 22, 2025
Full time
Location: West Sussex Salary: £45,000 - £60,000 per annum (DOE) Hours: Monday - Friday, 7:30am - 4:30pm Benefits: Company Bonus scheme, Team-focused culture, professional growth opportunities. The Role Are you a proactive and technically adept professional ready to make an impact in a growing organisation? Our client is seeking a Project Manager to oversee the delivery of premium, bespoke projects while providing technical expertise and exceptional customer service. This role is central to managing complex projects, collaborating with clients and internal teams, and ensuring products meet the highest quality standards. The position offers the opportunity to be at the forefront of innovative projects in prime locations across London, including high-end residential homes, luxury hotels, and more. Key Responsibilities Manage technical assistance and consultation services, ensuring seamless customer support. Liaise with customers post-sale to refine project details and ensure clarity. Place production orders and coordinate with factories for bespoke solutions. Investigate quality and installation issues, providing timely resolutions. Deliver product training to clients and internal staff, both on-site and in-house. Develop technical guides and resources for installation and product use. Foster relationships with architects, contractors, and designers to ensure project success. Maintain accurate project documentation and data within the CRM system. Requirements What We're Looking For Strong understanding of construction practices / joinery or similar is highly desirable. Strong Project Management skills, who is Technically minded. Experience with AutoCAD LT or similar software, and an ability to create precise 2D technical drawings is desirable. Excellent communication skills, with the ability to liaise confidently with diverse stakeholders. A solutions-driven mindset with a passion for delivering exceptional service. Highly organised, self-motivated, and capable of thriving in a collaborative team environment. About You Whether you're transitioning from architecture, construction, or a related technical field, this role is ideal for someone who is enthusiastic, detail-oriented, and eager to grow within a dynamic environment. Join a company where your voice matters, your ideas are valued, and your expertise will directly influence the success of bespoke projects that set industry standards.
Salary: £50,000 - £60,000 (negotiable DOE) Bonus Hours: Monday to Friday, 40 hours per week (flexible start/finish times) Location: Derby (office based with some site travel) Benefits: You'll enjoy a company bonus scheme, 24 days' holiday plus bank holidays, a company pension, on-site parking, annual pay rises, employee recognition and reward schemes, regular company events with monthly team meals, a Monday morning company breakfast, and access to financial, mortgage and budgeting advice. Lead a high-performing service team in a respected, growing business, where quality, customer care and people come first. We're seeking an experienced and commercially-minded Service Manager to take charge of a well-established service department, covering Sales, Operations and Engineering. You'll have the autonomy to shape processes, develop your team, and deliver exceptional service standards all while driving efficiency, profitability, and client satisfaction. This is a hands-on leadership role where you'll work closely with your team, understand their day-to-day challenges, and guide them through change and growth with confidence. You'll combine people management with commercial oversight, ensuring both the team and the business continue to thrive. Key responsibilities include: Leading, developing and motivating a multi-disciplinary service team. Overseeing recruitment, training, performance management and HR processes. Driving continuous improvement in client retention, service delivery, and operational efficiency. Managing workflows, SLAs, risk management and departmental budgets. Implementing process improvements to enhance quality and customer experience. Reporting on departmental performance and contributing to strategic growth plans. Requirements Proven leadership experience in service management, operations, or a similar role. Strong commercial acumen with experience in budget management and profitability improvement. Excellent people management skills, able to inspire, mentor, and hold teams accountable. Experience leading change in a growing business. A customer-first mindset with a focus on quality and long-term relationships. Ideally, an understanding of HVAC or technical service environments (not essential for the right leader). You'll be joining a close-knit, professional team in a supportive and flexible working environment, where your impact will be seen and valued every day. If you're ready to lead from the front, shape a department, and deliver outstanding results, apply now.
Sep 22, 2025
Full time
Salary: £50,000 - £60,000 (negotiable DOE) Bonus Hours: Monday to Friday, 40 hours per week (flexible start/finish times) Location: Derby (office based with some site travel) Benefits: You'll enjoy a company bonus scheme, 24 days' holiday plus bank holidays, a company pension, on-site parking, annual pay rises, employee recognition and reward schemes, regular company events with monthly team meals, a Monday morning company breakfast, and access to financial, mortgage and budgeting advice. Lead a high-performing service team in a respected, growing business, where quality, customer care and people come first. We're seeking an experienced and commercially-minded Service Manager to take charge of a well-established service department, covering Sales, Operations and Engineering. You'll have the autonomy to shape processes, develop your team, and deliver exceptional service standards all while driving efficiency, profitability, and client satisfaction. This is a hands-on leadership role where you'll work closely with your team, understand their day-to-day challenges, and guide them through change and growth with confidence. You'll combine people management with commercial oversight, ensuring both the team and the business continue to thrive. Key responsibilities include: Leading, developing and motivating a multi-disciplinary service team. Overseeing recruitment, training, performance management and HR processes. Driving continuous improvement in client retention, service delivery, and operational efficiency. Managing workflows, SLAs, risk management and departmental budgets. Implementing process improvements to enhance quality and customer experience. Reporting on departmental performance and contributing to strategic growth plans. Requirements Proven leadership experience in service management, operations, or a similar role. Strong commercial acumen with experience in budget management and profitability improvement. Excellent people management skills, able to inspire, mentor, and hold teams accountable. Experience leading change in a growing business. A customer-first mindset with a focus on quality and long-term relationships. Ideally, an understanding of HVAC or technical service environments (not essential for the right leader). You'll be joining a close-knit, professional team in a supportive and flexible working environment, where your impact will be seen and valued every day. If you're ready to lead from the front, shape a department, and deliver outstanding results, apply now.
