OnetoOne Personnel

Trainee Paraplanner Rayleigh £30,000 to £35,000 Monday to Friday 9am to 5pm Are you an ambitious, detail-focused professional with experience in financial services, financial advice, or wealth management? Do you want to take the next step in your career and progress towards becoming a qualified paraplanner? This is your opportunity to join a growing independent financial planning firm and build a rewarding career. The Role We're seeking a motivated Administrator with financial services experience, eager to develop into a paraplanner and take their career to the next level. This role comes with a structured path into paraplanning, including fully funded exam support and study resources. You'll take pride in getting things right, enjoy working in a structured, regulated environment, and understand the importance of accuracy and compliance. For the right candidate, there is clear scope to develop your skills, gain technical knowledge and progress into a paraplanning role. You'll benefit from a structured career path, with fully funded exam support and study resources provided. Key Responsibilities You'll play an integral part in the smooth running of the business and client experience, including: Support advisers and paraplanners in creating and delivering financial plans Issue, chase and summarise Letters of Authority (LOAs) Liaise with providers regarding LOAs and new business submissions Processing new business accurately and efficiently across several platforms, including placing trades, running reports and illustrations Maintain client records and back-office systems Monitor cases to ensure timely progression and clear communication Contribute ideas to improve processes and workflows Provide general administrative support to the wider team Must-Have Criteria Previous experience (ideally 2+ years) as an administrator within financial advice, wealth management or financial planning Strong organisational skills and exceptional attention to detail Dependable, proactive and a true team player who takes ownership of their work Professional verbal and written communication skills Passionate about financial services and committed to progressing into a paraplanning role, including taking exams Desirable Experience using platforms like 2plan Back Office, Fintegrate, Mabel, Selectapension, Voyant or The Exchange Familiarity with providers such as Aviva, 7IM, Quilter, Royal London or Prudential Interest in developing technical knowledge to support a long-term career in paraplanning Why This Role? £30,000 to £35,000 (depending on experience) Fully funded exam support, including study leave and exam entry Parking season ticket - Fully funded Supportive team environment with genuine career development opportunities Opportunity to make a real impact on clients' lives and the business This is an exciting opportunity for someone career-focused, dedicated and ready to take the next step in financial services. If you're looking to grow into a paraplanning role and thrive in a structured, client-focused environment, we want to hear from you! Contact Louise at 121 Personnel to arrange an informal chat!

Tenancy Services Officer Southend on Sea £17.84ph 12 weeks Temp - Permanent We are pleased to be recruiting for our client who is seeking an experienced Tenancy Services Officer. You will work with Support Services Officers within one of the new area Tenancy and Support Services Teams on a 12 week contract. You will be responsible for delivering an excellent, customer focused generic housing management service for residents. Duties & Responsibilities The Tenancy Services Officer will be expected to undertake any duties consistent with their role within the organisation You will also support the Tenancy and Support Services Manager and the Tenancy and Support Team Leader. To be accountable for the day-to-day management of approximately 500 dwellings To ensure that tenants comply with their Conditions of Tenancy To monitor all current accounts in arrears up to notice stage and to take appropriate action in accordance with the policies and procedures to minimise debts and maximise recovery To maximise customers' income through welfare benefits advice and liaise on their behalf with other agencies and teams such as Housing Benefit Team Responsible for investigating and resolving reports of low-risk anti-social behaviour/nuisance and using a wide range of tools to resolve cases at the earliest stage To be responsible for investigating and resolving reports of breaches of the conditions of tenancy and to take appropriate action in line with the policies and procedures Prepare documentation for legal/enforcement action Process any tenants' repair requests as required Carry out regular property/estate management/grounds maintenance inspections of your patch to ensure communal repairs and health and safety issues are reported and resolved To be aware of all relevant Housing Legislation and welfare benefits and advise tenants accordingly Compile reports where necessary, maintain tenancy records and ensure replies to correspondence and enquiries are responded to within set timescales To be aware of any major repair or improvement programmes being carried out within any part of the defined area and liaise with other officers as appropriate so as to ensure that tenants are fully consulted Assist by providing relevant background information to the Tenancy and Support Services Manager to ensure all complaints are handled effectively and efficiently and within the timescale laid down in the complaint's procedure Work in full partnership with the Specialist Income Management Team to ensure effective rent arrears procedures to minimise debts and maximise recovery Attend meetings as required to do so, including evening and weekend tenants' meetings Attend any training sessions as directed by the Tenancy and Support Services Manager Qualities & Knowledge required: Working knowledge of Housing Law/Welfare Benefits Up to date knowledge of best practice within a tenancy management service Full driving licence, daily use of a car is essential with business insurance Experience of Housing IT systems Able to attend evening and weekend meetings Able to work late night or early mornings A supportive team player Committed to customer care Able to cope under pressure An enhanced DBS disclosure Salary - £17.84ph Hours: Monday - Friday 8:30am - 5:15pm Hybrid working after training If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or

Insurance Business Development Executive Southend-on-Sea £30,000 up to £50,000 + Mon-Fri 9am to 5pm About the Role This is an exciting opportunity for an experienced Insurance Business Development Executive to join a growing insurance brokerage. The role focuses on managing existing clients, generating new business, and driving profitability across a range of Commercial and Consumer Insurance products. You'll play a key part in delivering exceptional service while ensuring full FCA compliance. The ideal candidate will be expected to hit the ground running. What You'll Be Doing? Managing and developing a portfolio of commercial and consumer insurance clients. Generating new business opportunities and prospecting new leads. Conducting client visits, identifying insurance needs, and presenting tailored solutions. Negotiating with insurers to secure the most appropriate and competitive cover. Presenting recommendations to clients and closing sales. Cross-selling additional products and securing referrals. Monitoring your own performance against targets and KPIs. Ensuring all activity is fully compliant with FCA regulations and internal procedures. Handling complaints in line with regulatory and company standards. Maintaining accurate and compliant client records (digital and paper). Delivering high levels of customer service and building strong professional relationships. Key Insurance Areas You'll Work With Property Owners Commercial Combined Liability Professional Indemnity Cyber Insurance Associated Commercial & Consumer Insurance products Compliance & Regulatory Responsibilities Adhering to all FCA regulations and the company's Compliance Manual. Understanding key areas such as Conduct of Business, Complaints, T&C, Conflicts of Interest, Financial Crime, Data Security, and Vulnerable Customers. Supporting FCA reporting requirements where needed. Conducting file and sales audits when required. Professional Development Participating in ongoing training, assessments, and supervision sessions. Attending internal and external training courses. Identifying areas for personal development and maintaining up-to-date product knowledge. Working With Insurers & Underwriters Building and maintaining strong relationships with insurers and underwriters. Meeting insurer administration requirements. Keeping up to date with insurer literature and product updates. Systems, Data & Security Supporting improvements to internal systems and website functionality. Reporting any system weaknesses or potential breaches. Ensuring all personal data is handled securely and in line with the Data Protection Act. Maintaining strict confidentiality at all times. General Office Responsibilities Prioritising and responding to client communications promptly. Maintaining organised and compliant files. Supporting Health & Safety standards and keeping the office presentable. Completing any additional duties as required by your line manager. What's In It For You? Monday to Friday 9:00am - 5:00pm Salary £30,000 up to £50,000 or more depending on experience 28 days holiday including Bank Holidays Onsite parking Pension Scheme Private Medical Insurance after probation Holiday Entitlement For more information on this role please contact Sophie Barnes