Park Avenue Recruitment

Lancashire Local Authority Hybrid Working - 2 Days per Week Onsite A Lancashire-based Local Authority is looking to appoint an experienced Housing Options Officer to support its Housing Solutions service during a high-demand period. This is a part-time opportunity, requiring onsite presence two days per week. You'll play a key role in delivering front line homelessness services, ensuring compliance with statutory responsibilities while driving positive, sustainable housing outcomes for residents. The Role Carry out homelessness assessments, triage enquiries, and detailed interviews in accordance with current legislation Make legally robust Section 184 decisions under the Homelessness Reduction Act 2017 Create, implement, and review Personalised Housing Plans with clear, outcome-focused actions Explore and secure private rented sector options, negotiating effectively with landlords and agents Work collaboratively with internal teams including Temporary Accommodation, Allocations, and Prevention Maintain thorough, accurate, and audit-ready case records Contract Details 26- 27 per hour (umbrella) 3-month contract with strong potential for extension Hybrid working - 2 days per week onsite in Lancashire Immediate start preferred About You Recent Local Authority experience managing statutory homelessness caseloads Strong working knowledge of the Homelessness Reduction Act 2017 and Housing Act 1996 Part VII Confident managing a varied caseload independently Solutions-focused, proactive, and prevention-led in your approach Apply Now Please send your CV to (url removed) , along with your availability for interview and notice period.

Private Sector Housing Officer - Surrey Local Authority Competitive Rate 3-Month Contract Hybrid Working (2-3 Days On Site) We're currently working with a Surrey-based Local Authority looking to appoint a Private Sector Housing Officer on an initial 3-month contract starting in April. This is a great opportunity for an experienced Private Sector Housing Officer to join a supportive team managing a varied private sector caseload, with a strong focus on enforcement activity. The Role You will be responsible for managing a diverse workload within the private rented sector, with key duties including: Carrying out property inspections across the borough Investigating housing disrepair cases and tenant complaints Undertaking enforcement action in line with housing legislation Handling complaints and liaising with landlords and tenants Issuing Civil Penalties and supporting wider housing enforcement work Preparing case files and supporting regulatory compliance activity This role would suit an experienced Private Sector Housing Officer who is confident managing inspections, complaints, and enforcement cases within a Local Authority setting. About You To be considered, you should have: An HND in Environmental Health (or a similar qualification), or 3+ years' experience in housing enforcement Experience issuing Civil Penalties or undertaking regulatory action in the private rented sector Strong knowledge of housing legislation and inspection processes Excellent communication skills when dealing with tenants, landlords, and stakeholders HMO Licensing Officers with relevant experience will also be considered, with training available on the enforcement side. Contract Details Rate: Competitive Rate Length: 3 months initially Working pattern: Hybrid - 2-3 days per week onsite Start: April If you're interested in discussing this opportunity further, please send your CV to (url removed) or call (phone number removed) for a confidential conversation.

Are you looking to build a successful career in recruitment and step straight into a warm, high-performing desk? This is your chance to join the most established and high-achieving team at Park Avenue Recruitment. Our Town Planning desk is expanding, and we are looking for a driven, confident and sharp individual to join our team of 1 Principal Consultant and 2 Executive Consultants. You will be taking over a hot desk with live jobs, long-standing relationships, and ready-to-go candidates and clients from day one. No building from scratch. No cold patch. Just a huge opportunity to accelerate your career. Why you should apply: Take over our busiest and longest standing desk Immediate access to warm roles, established relationships & an active talent pool No recruitment experience needed - just sharp and confident individuals Join a collaborative, high-energy team who genuinely want you to win What we offer: Clear, structured progression - from Consultant all the way to Director, with transparent promotion criteria from day one Uncapped commission - earn up to 30% of your earnings 8 week training plan - we will ensure you are confident with the fundamentals of recruitment Monthly socials & incentives - we want to reward those who exceed expectations and targets Flexible Thursdays & Fridays - start late or finish early - more time for you On-hand GP & mental health support - feeling your best means you will perform at your best Birthday off, rewards & discounts app - y our birthday, your plans - plus exclusive perks And much much more! What are we looking for? Forward thinkers Confident communicators Relationship builders Motivated, competitive and resilient people Those who thrive in a fast-paced, sales-driven environment Anyone hungry to build a rewarding, long-term career Recruitment experience is not required - your attitude, drive and work ethic are what matter most. If you want a role where your effort directly impacts your success, where progression is transparent, and where you will join a supportive, energetic team - then we would love to hear from you. Apply now or message or contact our Talent Acquisition and Culture Lead, Olivia, for more information. Unfortunately, we are not able to provide visa sponsorship for this position.

Looking to start or develop a career in housing? A local authority in Leicestershire are looking for a motivated and reliable Lettings Officer to join their allocations team, supporting the lettings of social housing properties across the borough. The role will involve: Conducting property viewings with prospective tenants Managing tenancy start-ups and end-of-tenancy processes Undertaking associated administrative duties. Identifying and addressing tenancy-related issues, including having professional but sometimes challenging conversations with customers where needed Full training will be provided. This is an office-based role with daily attendance required . Travel across the borough will also be necessary, so a full UK driving licence and access to a vehicle is essential . This contract will run until June, with a strong likelihood of extension through to the end of August, offering greater stability. Interviews will be taking place Monday 2nd March, as they would love someone to join ASAP! This is an excellent opportunity to build a career in housing within a local authority and make a positive impact in the community. If you are interested or want to discuss the role further, please send your CV to (url removed), along with your availability for a call.

A Local Authority in Essex is seeking an experienced Housing Needs Manager to lead Housing Options, Homelessness and Allocations services for a 6-9-month contract. What you'll be doing: Providing operational leadership across Housing Options, Homelessness and Assessment teams Line managing team managers and overseeing service performance Ensuring statutory compliance across homelessness duties and temporary accommodation Monitoring budgets and identifying efficiencies within temporary accommodation spend Analysing performance data and reporting to senior leadership What you'll need: Strong leadership experience within Housing Needs / Homelessness services Up-to-date knowledge of homelessness legislation and temporary accommodation requirements Confidence supervising staff and driving service improvement Ability to attend the office 2 days per week If you're an experienced Housing leader available for your next interim assignment, please send your CV with a summary of relevant experience to (url removed).

Key Responsibilities Lettings Support Assist with and carry out viewings of vacant properties as required. Support the preparation of properties for letting, including ready-to-let inspections. Request property adverts and assist in reviewing match lists in line with allocation procedures. Tenancy Administration Support and complete tenancy sign-ups under guidance from senior colleagues. Review and verify identification documents in line with compliance requirements. Assist in undertaking pre-tenancy assessments and affordability checks. Support the verification process for notices of termination. Systems & Data Management Upload new tenancy information onto housing management systems. Scan and securely save sign-up documentation to the CRM system. Accurately upload CORE (Continuous Recording of Lettings and Sales) data. Provide general administrative support, including data entry and uploading meter readings. Maintain accurate digital records in line with GDPR and internal policies.

A Local Authority in Bedfordshire is looking for an experienced Housing Options Officer to support the team on an initial 3 month contract, attending the office 2 days per week . What you'll be doing: Interviewing clients and assessing homelessness applications under Part 7 Providing housing advice and prevention options in line with the Homelessness Reduction Act Liaising with landlords, support services and internal teams Updating cases and managing applications through Locata What you'll need: Previous experience working as a Housing Options Officer within a Local Authority Experience managing your own caseload and drafting S184 decisions Previous experience using Locata Ability to attend the office 2 days per week If you're available for your next interim assignment and this sounds of interest, please send your CV (url removed) . Know someone local who might be interested? Refer them over - if they're successfully placed, we'll send you a 100 gift voucher as a thank you.

A Local Authority is looking for an experienced Move-On Officer to support homeless households living in Temporary Accommodation and help them move into suitable, settled housing. What you'll be doing: Supporting households living in Temporary Accommodation to secure long-term housing options Carrying out face-to-face assessments with customers to explore housing options and identify any support needs or safeguarding concerns Helping customers identify private rented sector opportunities and supporting them with property searches and viewings Completing affordability checks and income and expenditure assessments What you'll need: Experience supporting households in Temporary Accommodation and helping them secure move-on accommodation Ability to attend the offices 3 days a week If this role sounds of interest, please send your CV to (url removed) along with availability for a call on Monday or Tuesday. Know someone who might be interested? Refer them over, if they're successfully placed, we'll send you a 100 gift voucher as a thank you.

I am looking for a proactive and customer-focused individual to join a team as a Customer Resolutions Officer . This role plays a key part in ensuring customers receive excellent service and clear communication, particularly when resolving service issues, complaints, and operational enquiries. The Customer Resolutions Officer acts as a central point of contact between customers and operational teams, ensuring feedback, complaints, and service issues are handled efficiently and professionally. The role involves coordinating responses, monitoring customer satisfaction, supporting operational teams, and ensuring customers are kept informed about service updates and repair works. Key Duties Act as an advocate for customers and promote high standards of customer service. Communicate proactively with customers about service issues, defects, or delays through phone, email, text, letters, or digital channels. Log, track, and manage customer feedback and complaints, ensuring they are resolved within required timescales. Monitor and report on customer satisfaction across service areas. Support customers with enquiries related to repairs, improvement works, and property alterations. Coordinate with internal teams and planners to arrange repair works and raise work orders. Visit customers in their homes where necessary to resolve issues or support service delivery. Assist with more complex enquiries such as damp issues, adaptations, or repair concerns. Promote online customer services and digital engagement. Maintain accurate customer records and complete resident data surveys. Provide administrative support to operational teams and assist with service improvement initiatives.

My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.

Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.

Contract: Temporary, Ad-Hoc (3-month contract) Rate: 65 per inspection (Ltd. or umbrella) Location: On-Site Closing Date: 1st November 2025 A Devon-based Local Authority is seeking a highly experienced Food Safety Officer to join their Environmental Health team on an Ad-Hoc basis. Offering a competitive rate of 65 per inspection , this role plays a key part in ensuring the Local Authority stays on target with its Food Safety Inspection Targets. The Role This role is managed on a per-inspection basis only. The successful candidate will be solely responsible for completing all inspections required under the project, ensuring consistency and efficiency in delivery. Key Responsibilities Carry out Category D food hygiene inspections in line with the Food Law Code of Practice Complete all associated inspection reports and administrative duties Submit inspection outcomes directly to the Council within agreed time-frames Ensure all inspections are conducted to the required standard, maintaining accuracy and professionalism Liaise with the Council's Environmental Health & Licensing Manager as required Essential Requirements BSc (Hons) Environmental Health, Higher Certificate in Food Control, or equivalent qualification Registered with EHORB and/or CIEH Professional Registers Evidence of Food Law Code of Practice competency (with up-to-date competency matrix) Minimum 3 years experience delivering official controls in food hygiene and safety Minimum 20 hours relevant CPD per year for the last 2 years Interested? To apply or find out more, please contact Jacques at Park Avenue Recruitment on (phone number removed) or email jacques removed) . Please note: Not all roles are advertised. I work with Local Authorities across Devon and the surrounding regions, recruiting for interim positions in Environmental Health and Private Sector Housing. Get in touch to discuss opportunities suited to your experience.