Park Avenue Recruitment

About the Role Full time, office based position. I am seeking a highly organised and proactive Repairs Administrator to support the delivery of responsive repairs and maintenance services within a housing environment. You will play a key role in ensuring repairs are logged, scheduled, and completed efficiently, while delivering excellent customer service to residents and supporting contractors and internal teams. Key Responsibilities Act as a first point of contact for residents reporting repairs via phone, email, or online systems Log and raise repair requests accurately using internal systems Schedule and coordinate appointments with contractors and operatives Monitor repair progress and follow up to ensure timely completion Liaise with contractors, tenants, and internal teams to resolve queries Maintain accurate records and ensure compliance with service standards Support with complaints and ensure issues are handled promptly and professionally Assist in tracking KPIs and performance targets within the repairs service If you feel like this is the right role for you, please click apply now! Feel free to give me a call to discuss this position further on: (phone number removed)

A London local authority is seeking an experienced Interim Housing Options Officer to join their team for an initial 3 month period. You will be responsible for delivering statutory homelessness functions, managing live caseloads, and supporting residents at risk of homelessness in line with current legislation. Key Responsibilities: Managing a live caseload of homelessness applications from triage through to decision stage Carrying out assessments and investigations under Part VII of the Housing Act 1996, as amended by the Homelessness Reduction Act 2017 Making and issuing statutory decisions including s184s . Completing Personalised Housing Plans (PHPs) and carrying out prevention and relief work What you'll need: Recent experience working as a Housing Options Officer within a UK local authority Ability to attend the council offices 2 days a week If you are interested, please send your CV to (url removed), along with your availability for a call to discuss this role in more detail.

Are you a housing professional specialising in S202 Reviews, looking to earn a competitive rate while working from home? A London local authority is seeking an experienced Housing Reviews Officer to join their team for an initial 6-month contract. You'll be responsible for carrying out statutory reviews under Section 202 of the Housing Act 1996, managing a caseload of around 4-5 decisions per week and producing clear, legally robust decision letters within required timescales. You'll be joining a small, dedicated team of three, all placed through Park Avenue, who have been recognised by the council for their excellent work in reducing the S202 review backlog. To be considered, you must have prior experience handling S202 Reviews within a local authority setting, along with strong knowledge of housing legislation and case law. The ability to work independently in a fully remote environment is essential, and experience of court proceedings or defending decisions is highly desirable. This role offers a competitive rate of up to 34 per hour and the flexibility of fully remote working. Interested? Please send your updated CV to (url removed), along with your availability for an informal phone call.

Private Sector Housing Officer (Enforcement) - Sussex Local Authority 45 per hour 3-Month Initial Contract Hybrid Working We are currently working in partnership with a Local Authority in Sussex to appoint an experienced Private Sector Housing Officer on an initial 3-month contract. This is a key role within a busy team, focused on driving up standards across the Private Rented Sector, with a strong emphasis on enforcement activity and the implementation of the Renters Rights Act . The Role You will take ownership of a varied and complex caseload, focusing on proactive enforcement and ensuring compliance with current and emerging legislation. Key responsibilities include: Carrying out HHSRS inspections and property assessments Investigating housing complaints, hazards, and disrepair cases Leading on enforcement action , including improvement notices and prohibition orders Supporting the implementation of the Renters Rights Act , ensuring policies and procedures are effectively applied Processing and enforcing HMO licensing applications Issuing Civil Penalties and preparing cases for prosecution where required Liaising with landlords, tenants, and internal departments Preparing detailed case files for tribunal or court proceedings About you: To be successful in this role, you will have: Proven experience within Private Sector Housing in a Local Authority setting Strong working knowledge of the Housing Act 2004 and HHSRS Demonstrable experience in enforcement and legal processes Familiarity with (or exposure to) the Renters Rights Act / upcoming reforms Experience managing HMO licensing and compliance The ability to manage your own caseload independently Excellent communication, organisation, and stakeholder engagement skills Contract Details Rate: 45 per hour Contract Length: Initial 3 months (potential for extension) Working Pattern: Hybrid (typically 2-3 days onsite) Start Date: ASAP This is a great opportunity to join a proactive Local Authority at a pivotal time of legislative change, where you'll play a key role in strengthening enforcement activity and shaping how new regulations are delivered on the ground. For more information, give me a call on (phone number removed) or email (url removed)

We're currently working with a Local Authority in Hampshire who are looking to appoint an experienced Private Sector Housing Officer on an interim basis. This is a fantastic opportunity to join a busy and supportive team, playing a key role in improving housing standards across the borough and ensuring compliance within the private rented sector. The Role: You will be responsible for delivering a range of private sector housing functions, including enforcement, inspections, and supporting landlords and tenants to meet regulatory standards. Key Responsibilities: Carrying out inspections under the Housing Health and Safety Rating System (HHSRS) Investigating complaints relating to housing conditions Taking enforcement action in line with relevant legislation (including improvement notices, prohibition orders, and civil penalties) Licensing of HMOs and ensuring compliance Working closely with landlords, tenants, and external partners Supporting the council in meeting its statutory housing obligations Requirements: Proven experience working within Private Sector Housing for a UK Local Authority Strong knowledge of housing legislation, including the Housing Act 2004 Experience using HHSRS Confident in enforcement and case management Excellent communication and stakeholder management skills If you're an experienced Private Sector Housing Officer available for your next interim assignment, we'd love to hear from you! E: (url removed)

We're supporting a Kent-based Local Authority in securing an experienced Private Sector Housing Officer to step into a busy caseload and hit the ground running. If you're confident managing enforcement cases and enjoy being out in the field, this one will suit you. What you'll be doing: Managing a varied caseload across private sector housing Responding to service requests and carrying out property inspections Using HHSRS to assess hazards and determine appropriate action Progressing enforcement action where required, including notices and penalties Supporting HMO licensing and compliance activity Liaising with landlords, tenants, and internal teams to drive resolutions What they're looking for: Recent experience within a Local Authority Private Sector Housing team Comfortable working independently with minimal supervision Solid understanding of current housing legislation and enforcement processes Ability to prioritise workload in a fast-paced environment This is a great opportunity for someone who likes autonomy, variety, and making a tangible difference within the private rented sector. Our client is looking to shortlist applications and interview next week. Interested? Drop me a message for more details! E: (url removed)

Technical Delivery Manager (FM) - Local Authority Contract We're working with a local authority that has recently mobilised two new FM contracts and is looking for a Technical Delivery Manager to help shape how services are delivered moving forward, particularly in preparation for LGR. This role is focused on reviewing and improving existing FM processes. You'll come in with a clear view of best practice, assess the current "direction of travel," and help refine how services are structured and delivered. There may also be an opportunity to review and potentially outsource elements of the service where appropriate. You'll be working closely with an in-house team, supporting the mobilisation and ongoing performance of the new contracts. A big part of the role will involve overseeing performance boards, ensuring KPIs are met, and driving accountability across service delivery. They're looking for someone with strong FM experience who can take a strategic yet hands-on approach, someone comfortable challenging processes, improving efficiency, and ensuring high-quality technical delivery. One of the key contracts includes OCS, with a focus on DMA maintenance, so experience in similar environments would be beneficial. Key details: 450 per day (fixed rate) Hybrid working, minimum 3 days onsite Local authority environment, supporting a key transformation phase This is a great opportunity to step into a role where you can influence how FM services are delivered at a strategic level while still being close to the operational detail.

Compliance Manager (Hard Services) - Local Authority Contract We're supporting a local authority that has just secured two major contracts across hard and soft services, with a longer-term transition plan over the next two years. They've invested heavily in their asset base and are now looking for someone to take ownership of compliance across the portfolio. This role is very delivery-focused. You'll be coming in to assess current compliance levels, challenge existing data (which isn't fully reliable), and drive a clear plan to bring all assets up to standard. The first 3 months will be key, setting up schedules, implementing monitoring processes, and creating structure across the portfolio. They need someone with a strong hard services compliance background , ideally from a commercial environment , who knows how to take buildings from non-compliant to compliant. You'll also take ownership of monthly reporting , so being detail-oriented and comfortable managing that process is essential. You'll need to be confident working with contractors, getting them on side, and pushing things through to completion. Key details: 450 per day (fixed rate) Hybrid working, minimum 3 days onsite Local authority environment with a fresh "reset" opportunity This is a great opportunity to step into a role where you can genuinely shape and improve compliance from the ground up. Please do apply if this is for you or feel free to forward this onto anyone relevant you may know.

Are you an organised, proactive professional with a passion for delivering excellent customer service and high-quality housing services? I am looking for a Repairs Coordinator to join our small, ambitious team and play a key role in maintaining safe, well-managed homes and thriving communities. About the Role Reporting to the Head of Operations, you will be at the heart of our repairs service, acting as the first point of contact for residents and ensuring that repairs are delivered efficiently, on time, and to a high standard. You will coordinate day-to-day repairs, manage contractor relationships, support compliance activities, and contribute to delivering a seamless and responsive service for residents. Key Responsibilities Act as a front-facing contact for residents, delivering excellent customer service across a range of housing queries Coordinate and manage responsive repairs, ensuring works are completed on time, within budget, and to a high standard Allocate work orders to contractors, monitor progress, and ensure KPIs are met Build and manage strong contractor relationships to ensure value for money and high-quality service delivery Support the turnaround of void properties to ensure homes are relet quickly and to a high standard Maintain accurate repairs data and process invoices efficiently Support health & safety compliance by coordinating access and maintaining up-to-date records Work collaboratively to manage complaints, minimise disrepair cases, and improve resident satisfaction About You I am looking for someone who is: Experienced in a housing or related environment, particularly in responsive repairs Highly organised, with strong time management and the ability to prioritise effectively A confident communicator with a strong customer-focused approach Proactive in identifying and resolving issues before they escalate Comfortable working independently and as part of a team Detail-oriented, with a strong focus on data accuracy and process improvement Adaptable, with a flexible and hands-on approach Skills & Experience Experience in a social housing or property-related role Knowledge of reactive repairs and contractor management Strong IT skills (Microsoft 365; housing systems experience desirable) Ability to manage multiple tasks in a fast-paced environment Qualifications Level 4 qualification in Housing or Housing Maintenance (or willingness to work towards this within 12 months) What They Offer Agile working with a minimum of three days on-site 25 days annual leave rising to 30 days, plus bank holidays Additional Health & Wellbeing days and volunteering leave Pension scheme (with enhanced employer contributions post-probation) Health plan Ongoing professional development and support for qualifications Why Join Them? You'll be part of a close-knit, forward-thinking organisation where your contribution truly matters. This is an opportunity to shape services, improve processes, and make a real difference to residents' lives.

Repairs & Disrepair Building Surveyor (Apply online only) per day (Inside IR35) 3-Month Contract A Council in Surrey is seeking an experienced Repairs & Disrepair Building Surveyor to support their housing team on an initial 3-month contract. This is a fast-paced role focused on managing repairs and handling disrepair cases, suited to someone confident in investigations, reporting, and stakeholder management. The Role You will take ownership of a caseload of repairs and disrepair matters across the Council's housing stock, ensuring issues are diagnosed, specified, and resolved efficiently. The role requires a strong on-site presence, with 4 days per week based in the office and out on site . Key Responsibilities Inspect properties to diagnose repair issues and identify disrepair Manage and respond to disrepair cases, including preparing detailed reports Produce specifications, schedules of works, and cost estimates Oversee contractors to ensure works are completed to standard and within timeframes Liaise with legal teams in relation to disrepair claims where required Ensure compliance with housing standards, legislation, and health & safety regulations Provide clear communication to tenants and stakeholders throughout the process What's on Offer Competitive rate of 400 per day (Inside IR35) Initial 3-month contract with potential for extension Predominantly office and site-based role (4 days per week) Opportunity to contribute to a high-priority service area If you're interested in this opportunity, please get in contact.

Repairs Building Surveyor 350- 375 per day (Inside IR35) 6-Month Contract A Council in Surrey is seeking an experienced Repairs Building Surveyor to join their property services team on an initial 6-month contract. This is a dynamic, hands-on role ideal for a surveyor who enjoys a mix of site inspections and office-based work, with the opportunity to make a tangible impact across the Council's housing and property portfolio. The Role You will be responsible for managing and delivering a range of responsive repairs, maintenance, and minor works projects across residential and corporate assets. The role is primarily field-based, with approximately 4 days spent on site or in the office , with some flexibility for remote working. Key Responsibilities Undertake property inspections to diagnose defects and specify remedial works Manage responsive repairs and planned maintenance projects Prepare schedules of work, specifications, and cost estimates Oversee contractors on site, ensuring quality, compliance, and value for money Ensure all works meet statutory and health & safety requirements Liaise with tenants, stakeholders, and internal teams to ensure high service delivery Support disrepair claims, void inspections, and condition surveys as required What's on Offer Competitive daily rate of 350- 375 (Inside IR35) Initial 6-month contract with potential for extension Hybrid working model with a strong focus on site-based activity Opportunity to work within a supportive local authority environment If you're interested in this opportunity, please get in contact.

Private Sector Housing Manager (Initial 3-month contract) Location: Surrey (Hybrid Working) Rate: 450 - 550 per day (DOE) A Surrey-based Local Authority is seeking an experienced Private Sector Housing Manager to join their team on an interim basis. This is an excellent opportunity for a well-rounded Private Sector Housing Manager with strong leadership capability and operational experience across Private Sector Housing to take on a key role within the service. The Role As a Private Sector Housing Manager , you will oversee the delivery of a busy and high-performing Private Sector Housing service. You will be responsible for managing a team of officers, ensuring effective service delivery across enforcement, housing standards, and HMO regulation. You will play a key role in supporting both operational delivery and service improvement, working closely with senior stakeholders and other departments. Key Responsibilities Manage and lead a Private Sector Housing team, ensuring effective delivery across all service areas Oversee Private Sector Housing functions including HHSRS inspections, HMO licensing, and enforcement activity Provide strong staff management, including performance management, mentoring, and support to officers and Team Leaders Deliver and support project-based initiatives within the Private Sector Housing service (project management experience desirable) Ensure the service is compliant with current legislation, including a strong understanding of the Renters Reform agenda Work collaboratively with internal and external stakeholders to drive improvements within Private Sector Housing Maintain a consistent and high-quality approach across all areas of Private Sector Housing About You Extensive experience within Private Sector Housing Previous experience operating at Manager level within a Local Authority Strong experience managing staff and leading teams A well-rounded understanding of Private Sector Housing, including enforcement, HMOs, and housing standards Project management experience is preferable Knowledge of the Renters (Reform) Act and wider legislative changes Team Leaders are also encouraged to apply if you have strong leadership experience and are looking to step up into a Manager position. For more information, give me a call on (phone number removed) or email (url removed)

My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.

Park Avenue are currently recruiting a Housing Officer for a Housing Association based in East Sussex. Reporting to the Head of Housing you will be responsible for providing a comprehensive housing management service to tenants on your patch, ensuring a professional and high quality service at all times. Duties will include; Provide a first class housing and tenancy management service to tenants across your patch, resolving queries in an efficient and professional manner. Visiting tenants to ensure that they are adhering to the tenancy agreement. Managing ASB and nuisance queries. Working with the Rent Income department to ensure that any discrepancies in payment are dealt with. Managing voids process, including advertising of voids, assessing new applicants and arranging voids works. Liaise with repairs department to ensure all repairs are completed. This is a fantastic opportunity for a housing officer who is seeking a new challenge on the South Coast. The working pattern is agile with the option to work from two local offices should you desire. A car driver is essential as you will need to travel to properties in the Brighton and surrounding areas. For further information please submit your CV in the strictest of confidence.

Contract: Temporary, Ad-Hoc (3-month contract) Rate: 65 per inspection (Ltd. or umbrella) Location: On-Site Closing Date: 1st November 2025 A Devon-based Local Authority is seeking a highly experienced Food Safety Officer to join their Environmental Health team on an Ad-Hoc basis. Offering a competitive rate of 65 per inspection , this role plays a key part in ensuring the Local Authority stays on target with its Food Safety Inspection Targets. The Role This role is managed on a per-inspection basis only. The successful candidate will be solely responsible for completing all inspections required under the project, ensuring consistency and efficiency in delivery. Key Responsibilities Carry out Category D food hygiene inspections in line with the Food Law Code of Practice Complete all associated inspection reports and administrative duties Submit inspection outcomes directly to the Council within agreed time-frames Ensure all inspections are conducted to the required standard, maintaining accuracy and professionalism Liaise with the Council's Environmental Health & Licensing Manager as required Essential Requirements BSc (Hons) Environmental Health, Higher Certificate in Food Control, or equivalent qualification Registered with EHORB and/or CIEH Professional Registers Evidence of Food Law Code of Practice competency (with up-to-date competency matrix) Minimum 3 years experience delivering official controls in food hygiene and safety Minimum 20 hours relevant CPD per year for the last 2 years Interested? To apply or find out more, please contact Jacques at Park Avenue Recruitment on (phone number removed) or email jacques removed) . Please note: Not all roles are advertised. I work with Local Authorities across Devon and the surrounding regions, recruiting for interim positions in Environmental Health and Private Sector Housing. Get in touch to discuss opportunities suited to your experience.