Islington & Shoreditch Housing Association

Job Title: Specialist Housing Officer Hours: Part-time, 26 hours per week Work Pattern: Tuesday Thursday 9am - 5pm, Friday 9am -2pm Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR Salary: £35,760 per annum, FTE (£26,565 per annum for 26 hours per week) Contract: Permanent Come and join us as a part time Specialist Housing Officer. About the role Lead on the day to day housing management of Extra Care Housing and an Older Adult Scheme ensuring residents receive high quality housing and support services that promote their wellbeing. Build positive relationships with residents, care providers and partner agencies to create a safe inclusive and supportive environment. Carry out tenancy management and wellbeing checks and respond proactively to changing needs. Coordination of activities alongside resident involvement colleagues to encourage social participation among residents. Ensure that the health and safety measures are conducted in line with regulations and the schemes are managed in line with safeguarding. About you Ability to provide support to older and vulnerable adults with compassion. Have a professional approach and able to maintain positive relationships through your excellent communication skills. Work effectively using strong organisational skills to deal with competing priorities. Solution focussed and able to work independently as well as making contributions within the wider team. Passionate about culture and collaboration. About ISHA At ISHA, community and neighbourhood mean everything to us, and our roots run deep in the areas of North London that we serve. Founded over 90 years ago, we provide around 2,500 homes for over 5,000 people across Islington, Hackney and Waltham Forest. We are proud to remain a community-based housing association with a strong social purpose and an ambitious future. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work. We are ambitious about the future while remaining grounded in our communities and values. We are looking for a Housing Officer who shares our commitment to continuous improvement, resident focus and creating an inclusive and supportive culture for colleagues and residents alike. Why join ISHA? A genuinely community-based and values-led organisation Strong social purpose and commitment to affordable housing New corporate strategy and clear organisational ambition with a commitment to growth in our heartlands Opportunity to shape finance, technology and organisational improvement Flexible and supportive working culture with hybrid working arrangements Competitive pension and benefits package We can t be a brilliant landlord if we don t partner with brilliant colleagues. Could you be one of them? If this sounds exciting, we want you on our team. Please do submit a completed application Inclusion and Diversity We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do. Deadline: 09:00 on 06 July 2026 Interview: Week Commencing 13 July 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Once you have landed on our website, you will need to do the following in order to apply for this role: Application Process When you submit your final application with your CV and a covering letter tell us: (a) After reading the job description and person spec, describe how you will be motivated to deliver, and how your experience matches the skills and requirements of the role? (b) About one challenge that you ve had managing the safety of the tenants or dealing with their tenancy issues within a supported environment, how you managed it, and what did you learn? (c) What you love most about working in Tenancy Services. (d) When completing multiple tasks with competing deadlines, how do you prioritise? (e) Anything else you want us to know about you Maximum of 250 words per answer, please. Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK. We do not offer a visa sponsorship programme. Applications sent without a covering letter will not be accepted. Asking for adjustments ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us. No agencies please.