Working Solutions Recruitment

WSR are looking for a 2nd Line IT Support Engineer to join the team of our MSP client based in Leeds. Salary: £32K - £35K Role Type: Permanent Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. Our client is a growing Managed Service Provider, seeking a skilled IT Support Engineer with proven 2nd Line support experience to join their dynamic technical team. This is an excellent opportunity for an engineer passionate about delivering high-quality support across diverse client environments. Key Responsibilities Deliver professional Tier 1 and Tier 2 technical support, resolving end-user queries via remote tools or on-site visits Take full ownership of incidents and service requests, ensuring resolution within defined SLAs Manage an active ticket queue, documenting troubleshooting steps, updates, and current statuses Maintain accurate client documentation through established change processes Create and update internal knowledge base articles to support both engineering teams and clients Assess client IT systems and recommend performance or security improvements Proactively manage and maintain client systems including Microsoft Exchange, Active Directory, cloud storage, disaster recovery, and VoIP platforms Advise clients on hardware solutions including laptops, Wi-Fi access points, storage devices and more Liaise with third-party vendors to escalate and resolve hardware/software issues Install, configure and repair hardware, software, and peripheral equipment in line with specifications Maintain and upgrade networking hardware, including installing new units and implementing required modifications Research emerging technologies and contribute to client infrastructure upgrades Provide technical guidance to clients to enhance system performance and IT strategy Assist with project-related work including design, implementation, and testing Skills & Experience Required Strong knowledge of Windows 10/11 and macOS Hands-on experience with LAN/WAN/Wi-Fi networking, including troubleshooting and configuration Solid understanding of Windows Server 2012/2016/2019, Active Directory, DNS, DHCP, DFS, Hyper-V, ADFS, and FAP Knowledge of PC setup, TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, Google Workspace, AWS or Azure Ability to troubleshoot client-side apps (e.g. Microsoft Office) Advanced problem-solving skills with a proactive mindset Exceptional written and verbal communication, with confidence speaking to users at all levels Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

1st Line IT Support Engineer Leeds Salary: £25K £28K Role Type: Permanent WSR are seeking a motivated 1st Line IT Support Engineer with at least 1 year of hands-on IT support experience to join our MSP client s growing team in Leeds. This is an excellent opportunity for someone early in their IT career who is ready to develop their technical skills. If you enjoy solving problems, supporting users, and learning new technologies every day, this role will give you the perfect platform to grow. Key Responsibilities Provide professional Tier 1 support to end-users via remote tools, phone and email, with opportunities to assist on 2nd Line tasks • Log, triage and resolve incidents & service requests within SLA timeframes • Manage and update ticket queues, ensuring clear documentation of troubleshooting steps and progress • Support client onboarding, device setup and user configuration (Windows & macOS) • Assist in maintaining accurate client documentation and asset records • Help create and update internal knowledge base articles for both users and colleagues • Provide basic support for Microsoft 365, Google Workspace, VPN access, printers, and network devices • Troubleshoot hardware and software issues across desktops, laptops, and mobile devices • Escalate complex issues to senior engineers while maintaining strong communication with end-users • Gain exposure to technologies such as Exchange, Active Directory, Azure, cloud storage, VoIP and disaster recovery • Participate in small-scale project work, including installations, upgrades and system improvements Skills & Experience Required Minimum 1 year experience in an IT Support or Service Desk role • Working knowledge of Windows 10/11 and macOS • Basic understanding of LAN/WAN/Wi-Fi networking and troubleshooting • Familiarity with Active Directory , user account management, password resets and permissions • Experience with Microsoft 365 and/or Google Workspace • Understanding of PC builds, hardware setup and TCP/IP fundamentals • Ability to troubleshoot common client-side applications such as Microsoft Office • Strong problem-solving ability with a willingness to learn and develop • Excellent communication skills and confidence when speaking to users at all levels • A proactive, customer-focused attitude Please click APPLY NOW or call the WSR Team on (phone number removed) for more information. We appreciate the time and effort invested in your application. While we aim to respond to all applicants promptly, if you do not hear from us within 10 days, please assume you have not been successful on this occasion. We will, however, keep your CV on file for future opportunities.

WSR are recruiting for a Financial Controller for our respected client based in Milton Keynes Job Title: Financial Controller Location: Milton Keynes Hours: Monday to Friday, 7:30am 4:30pm (3:30pm finish on Fridays) Salary: £75K - £85K An established and growing manufacturing company based in Milton Keynes is seeking an experienced and motivated Financial Controller to join its dynamic team. This is an excellent opportunity for a CIMA-qualified finance professional with a background in manufacturing to play a pivotal role in shaping the future of the finance function within an ambitious and forward-thinking business. Our client is known for its commitment to simplifying complex and bespoke building methods, creating raving fans of their customers, and fostering a collaborative, values-driven culture where employees are truly valued as the company s greatest asset. Overview of the Role Reporting to the CFO, the Financial Controller will take responsibility for the day-to-day financial operations, oversee the finance team, and drive improvements in systems and reporting. The successful candidate will combine strong technical skills with a proactive and hands-on approach, ensuring accuracy, compliance, and insight across all financial activities. Key Responsibilities Prepare monthly management accounts for multiple entities, including reconciliations, fixed asset maintenance, and month-end journals. Support annual budget and forecast preparation. Produce management reports, including project profitability, variance analysis, and KPI dashboards. Manage the financial aspects of the ERP system (Microsoft Business Central) to enhance reporting and control. Oversee debtor collection, supplier payments, and invoice discounting facility operations. Supervise daily finance activities, including sales ledger, purchase ledger, and payroll. Maintain robust financial controls, ensure timely submission of VAT, payroll, and pension-related returns. Support ad-hoc initiatives and process improvement projects. Key Requirements CIMA-qualified (or equivalent) with proven experience in a manufacturing environment. Strong technical accounting and financial reporting skills. Excellent analytical ability and attention to detail. Proficiency in Microsoft Excel and Microsoft Business Central. Confident communicator with the ability to collaborate across departments. Self-motivated, organised, and able to work effectively in a fast-paced environment. Benefits Competitive salary Monday to Friday: 7:30am 4:30pm (early finish on Fridays) Life insurance (3x salary) Private health insurance 23 days holiday (rising annually up to 28 days) plus Bank Holidays Cooked lunch and breakfast items provided daily Free on-site parking On-site gym Discretionary bonus scheme (post-probation) Enhanced maternity and paternity benefits Employee recognition schemes and long-service awards If you are an experienced and proactive Financial Controller looking to join a progressive and people-focused manufacturing business, please click APPLY NOW While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

WSR are looking for a Category Specialist to join the team of our esteemed client based in Wellingborough. Location: Wellingborough, UK Hours of Work : Monday Thursday 08 30 Friday 08 30 Department : Procurement & Materials Salary £35-£37K Travel : Occasional, in line with business requirements About the Opportunity Our client, a global leader in the manufacturing and engineering sector, is seeking an experienced Category Specialist to join their procurement and materials team based in Wellingborough. This is an excellent opportunity to join a world-class organisation known for innovation, product quality, and operational excellence. The business operates on a foundation of integrity, collaboration, and continuous improvement, offering a supportive environment where individuals can contribute meaningfully to the company s success. Role Overview The Category Specialist will play a key role in the strategic sourcing and procurement of goods and services essential to the organisation s operations. This position is responsible for implementing category strategies, negotiating supplier contracts, and ensuring the delivery of cost-effective, timely, and high-quality materials. The successful candidate will demonstrate a strong commercial mindset, excellent analytical ability, and a proactive approach to supplier and stakeholder management. Key Responsibilities Manage procurement activities across assigned categories to meet business objectives. Develop and execute sourcing strategies to optimise cost, quality, and delivery performance. Negotiate supplier agreements and contracts to secure the best commercial outcomes. Conduct market analysis to identify risks, trends, and opportunities. Lead supplier performance reviews and escalation meetings, driving accountability and improvement. Ensure adherence to company procurement policies, ethical standards, and industry regulations. Support continuous improvement initiatives within the procurement function. Mentor and guide junior members of the purchasing team. Collaborate cross-functionally to support customer and project requirements. Category Specialist Qualities, Experience & Attributes: Essential: HND or equivalent qualification. Significant experience in materials control, procurement, or supply chain management. Strong understanding of MRP or similar material planning systems. Excellent negotiation, analytical, and stakeholder management skills. Highly organised, detail-oriented, and effective under pressure. Self-motivated and results-driven, with strong communication skills at all levels. Desirable: MCIPS qualification or working towards it. Familiarity with Oracle or similar ERP systems (training provided if required). Project management experience and a focus on continuous improvement. What s on Offer Join a globally respected organisation at the forefront of its industry. Be part of a forward-thinking, collaborative team environment. Opportunity to influence strategic sourcing and supplier development. Competitive salary and comprehensive benefits package. Ready to make your next move? Apply now and bring your expertise to a team that values initiative and innovation. Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role Type: Permanent Are you the go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You ll be the face of our technical support service resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting every step Maintaining accurate client records and configuration changes Creating and updating knowledge base articles for both clients and fellow engineers Recommending IT system improvements and evaluating client infrastructure Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Advising on hardware solutions (laptops, WAPs, storage devices, etc.) Working with third-party vendors to solve software and hardware problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like: Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup , TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, Google Workspace, AWS or Azure Ability to troubleshoot client-side apps (e.g. Microsoft Office) Advanced problem-solving skills with a proactive mindset Exceptional written and verbal communication, with confidence speaking to users at all levels 2nd Line IT Support Engineer Benefits: Hands-on, varied workload no dull days Direct client interaction and real impact Opportunity to shape IT systems and suggest improvements Involvement in exciting infrastructure and implementation projects Supportive, collaborative technical team Ready to make your next move? Apply now and bring your expertise to a team that values initiative and innovation. Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

WSR are recruiting for Counterbalance Forklift Drivers for our respected client BSH, based in Corby, Northamptonshire. Location: Corby Working Hours: Monday to Friday - Rotating shift - 6am to 2pm & 2pm to 10pm/5:45am to 1:45pm & 1:45pm to 9:45pm This will include working 1 in 4 Saturdays with a rest day during the week. Role Type: Temporary ( estimated to run up until around December ) Pay Rate: £14.86 p/h Start date: September 2025 Job Description: We are seeking experienced and reliable Counterbalance Drivers to support our rotating shift operations at BSH Corby. The successful candidates will be responsible for the safe and efficient movement of goods within our warehouse. This role requires attention to detail, a strong work ethic, and the ability to work independently. Key Responsibilities: Operate Counterbalance Forklifts to load, unload, and move products within the warehouse. Tipping & putting stock away Perform daily equipment checks to ensure safety and operational standards are met. Assist with inventory management, including stock rotation and accurate record-keeping. Ensure compliance with health and safety regulations at all times. Support the team with other warehouse duties as required. Requirements: Valid Counterbalance Forklift License essential and ideally PPT/LLOP but this can be trained. Strong understanding of warehouse safety practices and procedures. Ability to work efficiently and independently during rotating day shift hours. Good communication skills and a team player attitude. Physically fit and able to lift/move heavy items as needed. Benefits: Subsidised canteen Bonus offered Free parking on premises OT available at 1.5 Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info.