The Recruitment Lab

Weekend Only Inbound Telesales Advisor Based in central Brighton, our client is seeking a Weekend Only Inbound Telesales Advisor to join the team. Day-to-day you will be responding to prospective customers contacting you and enquiring about a product. You will be required to answer questions, advise the customer on the best solutions, provide costings and where appropriate closing the deal. This is very much a consultative role, every customer is treated with respect and it is a two-way conversation where you try and establish whether the product is right for them. The role requires a positive mind-set, excellent communication skills and the ability to listen carefully and ask open questions. Candidates are required to work weekend shifts only. Saturday (9am-5pm) and Sunday (10am-4pm). A starting salary of 13.45 per hour is provided and paid on a weekly basis. For further information please apply below.

Maintenance Manager Our client is based in Brighton and runs a large block of student accommodation that caters for overseas students (over and under 18 years of age). They seek a Maintenance Manager to take charge of the facilities and oversee the day-to-day operations be it planned or reactive. Day-to-day the Maintenance Manager could be undertaking minor plumbing and electrics, painting and decorating or looking after the broader Health, Safety and Fire Regulation and Compliance requirements associated with running an accommodation block. Subsequently you will need to be on top of the routine administration and the finances that go with this role. More importantly the successful candidate will need to be a team player capable of working with a variety of stakeholders. They will need to demonstrate an ability to be front and centre with students, contribute to a vibrant community and make all students feel welcome and safe. The successful candidate needs to a knowledge in facilities management (including electrical and plumbing systems), DIY and decorating. You will ideally have some IT skills as well. Hours of work are typically Monday to Friday 8am-4pm / 9am-5pm. A salary of 32k per annum is provided. For further information please apply below.

Inbound Customer Service Advisor Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. Working from offices in the centre of Brighton the team are the first point of contact for existing customers wishing to make a travel insurance claim or seeking an update on an existing case. You will be responsible for ascertaining the full details of the case, ensuring all details are documented and creating the case file for evaluation.You will also be responsible for educating the customer on the next steps, possible timelines and when they will have an update. In extreme cases customers can be emotional, even distressed as they explain their experiences. Therefore, candidates need to be empathetic and with excellent listening skills. Full training is provided for this role and candidates are paid for the training. Hours of work involve a rolling week-to-week shift pattern (8am/4pm, 9am/5pm, 10am/6pm, 11am/7pm 12pm/8pm). Candidates would be required to work one weekend in every 3 (Saturday 9-5 / Sunday 10am-4pm) - but you would not work more than 35 hours a week (5 days a week). A salary of £13.45 per hour is provided. For further information please apply below.

Inbound Customer Service Advisor Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. Working from offices in the centre of Brighton the team are the first point of contact for existing customers with questions about their travel or medical insurance policies. In some cases customers with complex medical histories need to amend or update policy details. In every case candidates will be listening carefully, solving problems and capturing details from the customer and updating policy details. In extreme cases customers can be emotional, even distressed as they discuss their medical history. Therefore, candidates need to be empathetic and with excellent listening skills. Full training is also provided for this role and candidates are paid for the training. Hours of work are Monday to Friday 9am to 5pm. Candidates would be required to work one weekend in every 3 (Saturday 9-5 / Sunday 10am-4pm) - but you would not work more than 35 hours a week (5 days a week). A salary of £13.45 per hour is provided. For further information please apply below.