The Hospice of St Francis

Main Duties & Responsibilities The function of the Estates & Facilities Lead is to ensure the safe, compliant and effective management of the Hospice Estate (including grounds and retail properties) , providing technical leadership and oversight of all maintenance, compliance and contractor activity. The Estates & Facilities Lead will also contribute to the Hospice Venue for Good, fundraising and marketing activities, designing and enhancing the gardens and the premises and procuring of materials and equipment. 1. Be responsible for the effective management and development of the Estate, ensuring all facilities are safe, secure and fit for purpose. 2. Lead and prioritise all estates and maintenance activity. 3. Be responsible for the overall recruitment, training and development, organisation and supervision of the Estates team and regular garden & maintenance volunteers. 4. Allocate work to operatives and oversee delivery standards. 5. Develop a proactive, planned approach to maintenance to reduce reactive demand. 6. Be proactive in identifying Estate maintenance and garden developmental needs, and their associated resource/budget requirements. 7. Be responsible for the access security of all staff, patients and volunteers at the Hospice via PACS 8. Manage the departmental budget, identifying and co-ordinating day to day expenditure on both PPM and reactive maintenance 9. Be accountable for statutory compliance and safety systems including fire safety, water hygiene and electrical safety 10. Ensure all inspections, checks and servicing are planned, completed and auditable 11. Identify, assess and manage all Estate related risks 12. Contribute to H&S governance and reporting 13. Develop and maintain a PPM programme 14. Ensure reactive maintenance is triaged and prioritised appropriately 15. Be the first point of contact for out of hours Estate emergencies and triage appropriately 16. Monitor outstanding work and ensure timely resolution 17. Develop initiatives to generate income such as plant and surplus crop sales, memorial schemes, Open Garden Day events etc. in collaboration with the Fundraising Team. 18. Contribute to bids for funding which have the potential to facilitate Estate projects. 19. Contribute to Estate project management and co-ordination of capital developments. 20. Monitor and maintain appropriate records for the effective management of Estates team, volunteers, health and safety responsibilities, and equipment inventories. 21. Co-ordinate with fundraising any requests for Estate such as memorial plants, garden furnishings and plaques, and liaising with families in a sensitive manner. 22. Be willing to attend to patients needs and requests while still keeping up the high standards of maintenance of the Estates 23. Procure, appoint and manage contractors 24. Ensure contractors work safely and in line with agreed specifications 25. Maintain quality and value for money across all services 26. Undertake hands on maintenance work where required 27. Support operatives with complex or technical issues 28. Ensure work is completed to an appropriate standard 29. Provide direction and support to maintenance staff 30. Promote a proactive, solution-focused team culture 31. Ensure safe working practices are followed at all times