Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 05, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Job Title: RTA Lawyer Location: Sharston, M22 4SN Salary : Salary dependent on experience, Along with a very generous commission scheme, paid monthly in arrears Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: We are currently seeking an experienced lawyer to join our RTA department. The successful candidate will ideally have 2+ years' PQE or be CILEX qualified, although candidates qualified by experience will also be considered. We place greater value on tenacity, ability, and enthusiasm than on formal qualifications. The role involves managing your own caseload of predominantly pre- and post-issue Fast Track RTA cases. You will handle a cradle-to-grave caseload, dealing with all stages from portal to trial. As such, you must be a confident litigator with a strong understanding of the litigation process. While the caseload will primarily consist of Fast Track matters, there will also be some exposure to Multi Track cases from high-quality, non-CMC sources. We offer a generous commission structure in which all lawyers receive a percentage of every successful case. There are no thresholds or caps, meaning you are directly rewarded for the outcomes you achieve. Responsibilities: Managing a caseload of RTA claims from cradle to grave Conducting thorough legal research and providing sound legal advice to clients Preparing and drafting legal documents, including pleadings and witness statements Negotiating settlements and representing clients in court where necessary Working in a fast-paced, target-driven environment Collaborating with colleagues to ensure successful case outcomes Keeping up to date with relevant legal developments and regulatory changes Person Specification: Proven billing track record handling a litigated caseload from cradle to grave Demonstrable tenacity and drive Strong focus on progressing cases through litigation to achieve the best possible outcomes for clients Experience handling Fast Track RTA cases; although the caseload is predominantly non-portal, portal experience is essential Sound knowledge of the Civil Procedure Rules, relevant case law, and litigation trends, with the ability to apply these effectively Experience managing litigated files from inception through applications and challenges to trial or disposal hearing Previous experience using the Proclaim case management system is advantageous Salary & Hours Salary dependent on experience, Along with a very generous commission scheme, paid monthly in arrears. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Motor Vehicle Accident Lawyer, Personal Injury Lawyer (with a focus on traffic accidents), Auto Accident Litigator, Traffic Collision Attorney, Car Crash Litigation Specialist, Road Accident Claims Lawyer may also be considered for this role.
May 05, 2026
Full time
Job Title: RTA Lawyer Location: Sharston, M22 4SN Salary : Salary dependent on experience, Along with a very generous commission scheme, paid monthly in arrears Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: We are currently seeking an experienced lawyer to join our RTA department. The successful candidate will ideally have 2+ years' PQE or be CILEX qualified, although candidates qualified by experience will also be considered. We place greater value on tenacity, ability, and enthusiasm than on formal qualifications. The role involves managing your own caseload of predominantly pre- and post-issue Fast Track RTA cases. You will handle a cradle-to-grave caseload, dealing with all stages from portal to trial. As such, you must be a confident litigator with a strong understanding of the litigation process. While the caseload will primarily consist of Fast Track matters, there will also be some exposure to Multi Track cases from high-quality, non-CMC sources. We offer a generous commission structure in which all lawyers receive a percentage of every successful case. There are no thresholds or caps, meaning you are directly rewarded for the outcomes you achieve. Responsibilities: Managing a caseload of RTA claims from cradle to grave Conducting thorough legal research and providing sound legal advice to clients Preparing and drafting legal documents, including pleadings and witness statements Negotiating settlements and representing clients in court where necessary Working in a fast-paced, target-driven environment Collaborating with colleagues to ensure successful case outcomes Keeping up to date with relevant legal developments and regulatory changes Person Specification: Proven billing track record handling a litigated caseload from cradle to grave Demonstrable tenacity and drive Strong focus on progressing cases through litigation to achieve the best possible outcomes for clients Experience handling Fast Track RTA cases; although the caseload is predominantly non-portal, portal experience is essential Sound knowledge of the Civil Procedure Rules, relevant case law, and litigation trends, with the ability to apply these effectively Experience managing litigated files from inception through applications and challenges to trial or disposal hearing Previous experience using the Proclaim case management system is advantageous Salary & Hours Salary dependent on experience, Along with a very generous commission scheme, paid monthly in arrears. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Motor Vehicle Accident Lawyer, Personal Injury Lawyer (with a focus on traffic accidents), Auto Accident Litigator, Traffic Collision Attorney, Car Crash Litigation Specialist, Road Accident Claims Lawyer may also be considered for this role.
Job Title: Employers' Liability PA Location: Sharston, M22 4SN Salary : £27,000 to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Our Employers' Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative. Responsibilities: To prepare correspondence and documents through audiotyping and word processing. To administer daily digital filing and the opening, closing, storage and retrieval of client files. To prepare correspondence and enclosures for despatch if required. To make appointments, arrange meetings and manage diaries To provide support to other secretaries and the administration team as required. To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm's standards for client care. To undertake any specific training as and when required. To ensure the confidentiality of all clients' documentation and information. Help us live our service promise and deliver excellent levels of client care. Person Specification: Demonstrable legal secretarial experience IT literate Strong comprehension of English spelling, punctuation and grammar Acute attention to detail Excellent word processing and audio typing skills Exceptional customer service skills, including a professional and friendly telephone manner. Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous Previous experience of working in a fast paced environment Prior exposure to Proclaim case management system is desirable Audio typing speed of 65+ words per minute Previous experience of working with court forms and creating pleadings Use of digital dictation, ideally Diktamen would be beneficial Salary & Hours: Salary of £27,000 to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
May 02, 2026
Full time
Job Title: Employers' Liability PA Location: Sharston, M22 4SN Salary : £27,000 to £30,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Our Employers' Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative. Responsibilities: To prepare correspondence and documents through audiotyping and word processing. To administer daily digital filing and the opening, closing, storage and retrieval of client files. To prepare correspondence and enclosures for despatch if required. To make appointments, arrange meetings and manage diaries To provide support to other secretaries and the administration team as required. To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm's standards for client care. To undertake any specific training as and when required. To ensure the confidentiality of all clients' documentation and information. Help us live our service promise and deliver excellent levels of client care. Person Specification: Demonstrable legal secretarial experience IT literate Strong comprehension of English spelling, punctuation and grammar Acute attention to detail Excellent word processing and audio typing skills Exceptional customer service skills, including a professional and friendly telephone manner. Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous Previous experience of working in a fast paced environment Prior exposure to Proclaim case management system is desirable Audio typing speed of 65+ words per minute Previous experience of working with court forms and creating pleadings Use of digital dictation, ideally Diktamen would be beneficial Salary & Hours: Salary of £27,000 to £30,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
Job Title: Project Manager Location: Sharston, Manchester, M22 4SN Salary : £50,000 - £60,000 per annum Job type: Full time, Permanent Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role We are looking to appoint a Project Manager to join our expanding Personal Injury law firm. The Project Manager will play a key role in the delivery of both system and operational projects, ensuring timely and cost-effective delivery with minimal disruption to business as usual. Working primarily with the Development Manager and Business Analyst along with the wider Development, Operations and Training teams, the Project Manager will be involved in the full project lifecycle. This is a new role and therefore the right candidate will have the opportunity to bring their own ideas and methodologies for the efficient management of projects, resources and budgets. Responsibilities Scoping of projects from a resource focus following initial scope by the Business Analyst and relevant stakeholder. Management of project roadmaps and resource allocation. Co-ordination of meetings with relevant parties throughout the project lifecycle. Development and maintenance of project RAID logs. Budget tracking. Communication and reporting to project stakeholders and senior management. Change Management. Selection and maintenance of suitable project tracking software. Person Specification A minimum of 3 years' experience as a Project Manager within the legal sector or professional services. Project management qualifications (e.g. PRINCE2, APM) or an MBA are highly desirable. Strong IT proficiency, particularly in Microsoft Office (especially Excel) required. A general understanding of workflow/software development and roll out processes is desired. An understanding of legal processes and terminology would be advantageous. Excellent communication and influencing skills, strong organisational ability, and the capacity to work under pressure. Strong commercial understanding. Experience of helping manage change in a fast-paced environment. Strong analytical skills with the ability to implement practical, effective solutions. Salary & Hours Salary of £50,000 - £60,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Project Manager, Legal Project Manager, Professional Services PM, Business Change Project Manager, Operations Project Manager, Systems Project Manager, Business Change Manager, Legal Operations Manager, IT Project Manager, Workflow Implementation Manager, Process Improvement Manager, Implementation Project Manager may also be considered for this role.
May 02, 2026
Full time
Job Title: Project Manager Location: Sharston, Manchester, M22 4SN Salary : £50,000 - £60,000 per annum Job type: Full time, Permanent Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role We are looking to appoint a Project Manager to join our expanding Personal Injury law firm. The Project Manager will play a key role in the delivery of both system and operational projects, ensuring timely and cost-effective delivery with minimal disruption to business as usual. Working primarily with the Development Manager and Business Analyst along with the wider Development, Operations and Training teams, the Project Manager will be involved in the full project lifecycle. This is a new role and therefore the right candidate will have the opportunity to bring their own ideas and methodologies for the efficient management of projects, resources and budgets. Responsibilities Scoping of projects from a resource focus following initial scope by the Business Analyst and relevant stakeholder. Management of project roadmaps and resource allocation. Co-ordination of meetings with relevant parties throughout the project lifecycle. Development and maintenance of project RAID logs. Budget tracking. Communication and reporting to project stakeholders and senior management. Change Management. Selection and maintenance of suitable project tracking software. Person Specification A minimum of 3 years' experience as a Project Manager within the legal sector or professional services. Project management qualifications (e.g. PRINCE2, APM) or an MBA are highly desirable. Strong IT proficiency, particularly in Microsoft Office (especially Excel) required. A general understanding of workflow/software development and roll out processes is desired. An understanding of legal processes and terminology would be advantageous. Excellent communication and influencing skills, strong organisational ability, and the capacity to work under pressure. Strong commercial understanding. Experience of helping manage change in a fast-paced environment. Strong analytical skills with the ability to implement practical, effective solutions. Salary & Hours Salary of £50,000 - £60,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Project Manager, Legal Project Manager, Professional Services PM, Business Change Project Manager, Operations Project Manager, Systems Project Manager, Business Change Manager, Legal Operations Manager, IT Project Manager, Workflow Implementation Manager, Process Improvement Manager, Implementation Project Manager may also be considered for this role.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Oct 07, 2025
Full time
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
Oct 02, 2025
Full time
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
Oct 02, 2025
Full time
Job Title: NQ Personal Injury Solicitor Location: Sharston, M22 4SN Salary : Newly qualified rate is £36,000 per annum. Along with a very generous commission scheme, paid monthly in arrears. We can be flexible for candidates with pre-qualification experience. Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and click apply for full job details
