UK Research and Innovation (UKRI)

Salary: £45,272 to £56,844 Per Annum (Dependent on Skills & Experience) Hours: Full Time (Flexible Working) Contract Type: Open Ended (Compressed Hours & Flexible Working Available) Location: Keyworth, Nottingham or Polaris House, Swindon (Hybrid Working) Band: UKRI Band E Closing Date: Sunday 26 October 2025 Job Overview: The UKRI CIO Group plays a pivotal role in managing and optimising the organisations critical enterprise technical services that underpin and enable UKRI's business capabilities. Within the group a team of Information Security Professionals support the delivery of modern, secure, resilient and scalable services across a larger federated team of Digital, Data and Technology professionals to deliver impact across the organisation and the wider UK research and innovation system. Join us for this rare opportunity to apply your expertise in information security in a dynamic, fast-paced security operational and strategic role in an organisation at the heart of research and innovation in the UK. Working as part of a team of technical specialists, your broad remit is to ensure the security and integrity of the organisation's IT infrastructure. You will work closely with development, operations, architecture and security teams to implement and maintain secure systems and protocols, monitor for security threats, respond to incidents, and continuously improve the security posture. Security: As a minimum, due to the nature of this role, candidates must be eligible for clearance in line with UK National vetting guidelines and willing to undertake the process.?Please indicate eligibility in the written submission. Candidates not meeting this level of clearance will not be considered. The level of clearance required is security check Key Responsibilities: Work collaboratively across the organisation to identify, assess, and mitigate risks, ensuring security policies and processes align with organisational objectives and regulatory requirements. Advise stakeholders and implement effective security solutions, providing oversight for vulnerability assessments, remediation activities, and technical control evaluations. Promote a culture of security by participating in awareness programs, supporting internal and external audits, and assisting in the development of policy, standards, and procedures. Lead the collection, analysis, and presentation of InfoSec performance metrics, and prepare briefings for senior leaders on studies and plans. Analyse data from security assessment tools and systems, identify process inefficiencies, and contribute innovative solutions to improve security and efficiency across projects and initiatives Personal Specification: The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Essential A professional certification (eg, CISM, CISSP, CompTIA Security+, CCSP or AWS certification). Degree in a related subject or relevant comparable education. Solid experience with risk assessment methodologies and vulnerability management processes, including relevant tooling. (S&I) Excellent analytical, problem-solving, and decision-making skills, with strong attention to detail. (I) Proficient in communicating complex security concepts to non-technical stakeholders and collaborating across departments and third-party providers. (S&I) Demonstrable knowledge of information security frameworks, regulations (such as ISO27001, NIST, and GDPR), and security technologies and controls. (S&I) Proven ability to lead and drive security initiatives, respond to security incidents, and conduct investigations. (S&I) Comprehensive understanding of information security management concepts. (S&I) Benefits: We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below: An outstanding defined benefit pension scheme 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent) Employee discounts and offers on retail and leisure activities Employee assistance programme, providing confidential help and advice Flexible working options Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) How to Apply: Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply and the selection process is listed on our careers page. The closing date for applications is Sunday 26 October 2025 Other Important Information: UKRI is an Equal Opportunity & Disability Confident Employer. Please apply online, if you experience any issue applying, please contact (see below)

Assistive Technology Service Manager UKRI- Digital, Data and Technology (DDaT) Salary: £45,272 per annum Band: UKRI Band E Contract Type: Fixed Term - 2 years Hours: Full-time/Part Time (minimum 0.8 FTE) Location: Swindon - Hybrid working available with occasional travel to UKRI sites Closing Date: Sunday 9th November 2025 Are you passionate about inclusion, accessibility, and enabling people to thrive at work? UKRI is launching a new cross-organisational Assistive Technology (AT) service - and we're looking for a dedicated service manager to lead it. This is a unique opportunity to shape how we support disabled employees and others who need adjustments, ensuring they have the tools and technologies to do their best work. You'll work across HR, DDaT, Health & Safety, and our councils and institutes to deliver a responsive, person-centred service. From designing inclusive processes and managing AT requests, to collaborating with suppliers and delivering training, you'll help build a workplace where everyone feels supported and empowered. Purpose of the Role The Assistive Technology Service Manager will lead the creation and ongoing development of a new cross-UKRI service that enables employees to thrive by ensuring they have access to the tools and adjustments they need to do their best work. This role champions inclusion and accessibility, working across DDaT, HR, Health & Safety, and UKRI's councils and institutes to deliver responsive, person-centred technology support. The postholder will help foster an environment where disabled employees and others who require adjustments are empowered, supported, and valued - not only meeting legal and ethical obligations, but actively contributing to a culture of equity and belonging. Key Responsibilities Lead UKRI's Assistive Technology (AT) service as the designated service owner, providing expert, inclusive advice and guidance to colleagues across the organisation to support equitable access to workplace tools and adjustments. Design, implement govern and continuously improve end-to-end AT service processes, including procurement, compliance, and user support, embedding accessibility, equity, and user experience at every stage. Develop and maintain a comprehensive AT catalogue in collaboration with technical specialists and functional teams, ensuring it reflects evolving user needs, emerging technologies and best practice. Act as the central point of contact for AT requests, managing classification, triage, and reporting through ServiceNow and other IT service management tools, with a focus on responsiveness, empathy and user-centered support. Ensure timely and effective delivery of AT solutions-both hardware and software- aligned with accessibility standards, UKRI policies, service level agreements, and individual needs. Design, commission, and deliver inclusive training and awareness programmes for employees, including AT users, technical support teams, HR, and other relevant stakeholders, fostering confidence and understanding around assistive technologies and adjustments. Maintain an accurate inventory of AT provision and regularly evaluate the effectiveness and impact of solutions to support continuous improvement. Collaborate with external suppliers -including suppliers, consultants, and peer organisations, to drive innovation and maturity in AT service delivery, using tools such as the Business Disability Forum Accessibility Maturity Model to benchmark progress. Monitor, and report on service performance, risks, and compliance, using insights to inform service development and ensure alignment with UKRI's commitment to accessibility, inclusion and employee wellbeing. Person Specification Essential Strong understanding of assistive technologies and their application in enabling inclusive workplaces. (S/I) Proven experience managing or delivering assistive technology or accessibility services in a complex organisational setting. (S/I) Experience with IT service management tools (eg, ServiceNow) and managing service requests and reporting (S) Knowledge of reasonable adjustments, accessibility standards and testing, and relevant legislation and compliance frameworks (eg, WCAG, Equality Act 2010). (S/I) Analytical and problem-solving skills, with a focus on user-centered service delivery. (I) Effective communicator who can build relationships and collaborate with a wide range of stakeholders, adapting communication styles to meet diverse needs. (I) Ability to translate technical concepts into clear, accessible language for a wide range of audiences. (I) Skilled in analysing needs and designing practical, user-focused technical solutions, working with cross-functional teams to improve services and deliver meaningful outcomes in a demanding environment. (I) Relevant experience or a qualification in IT, accessibility, assistive technology, or a related field. (S) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below: An outstanding defined benefit pension scheme 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent) Employee discounts and offers on retail and leisure activities Employee assistance programme, providing confidential help and advice Flexible working options Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) Please apply online, if you experience any issue applying, please contact (see below) Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager.

Salary: £68,525 per annum Band: UKRI Band G Contract Type: Open ended Hours: Full-time/Part Time (minimum 0.8 FTE) (flexible working available) Location: Polaris House, Swindon, Wiltshire - Hybrid working available Closing Date: Sunday 9th November 2025 About the role The Head of Product and Design is responsible for ensuring UKRI services are designed to effectively meet both user and organisational needs. In today's software as a service environment, UKRI no longer builds every service from scratch. The role holder plays a pivotal role in understanding business needs and ensuring that all platforms, whether off the shelf like UKRI's Oracle Fusion or in house developed services such as The UKRI Funding Service and Databank work together as an integrated digital ecosystem that serves our staff, stakeholders and wider external communities. Users are demanding. Services cannot just be set and forget. They must be configured to meet user needs and then iterated to meet changing needs. The role ensures that accessing all UKRI services becomes a seamless experience for users, reducing manual processing and improving outcomes. It ensures the technology we invest in is an enabler to success. This includes the application of user-centred design techniques and processes throughout the full life cycle-from initial concept through to delivery. The role provides expert guidance on UK Government digital standards and ensuring services are secure, compliant and accessible, while mitigating technical risks and clarifying deliverables. The postholder leads a team comprising product managers and user-centred design professionals to realise value. The role holder will prioritise team activities to deliver the best value for UKRI; pivoting existing UKRI services to automated processes where appropriate, and incorporating the use of artificial intelligence to meet user needs and drive efficiencies. They understand and encourage the cultural change required to embrace user led design and agile delivery methods in line with the Government Digital Service Standard and the Technology Code of Practice. Your responsibilities: Product and User Centred Design leadership: Maintain an inclusive and high-performance culture. Promote a product and service mindset across the whole organisation, championing user centred approaches to addressing strategic questions and areas of unknowns to reduce risk. Advocate for UKRIs digital standards: accessibility, website standards and cookie policies; Ensuring they align with the Cabinet Office CDDO assurance standards and providing oversight of all UKRI spend approvals involving digital. Vision and roadmap development with a focus on outcomes: Working with the Head of Funding Platforms to ensure digital projects align to the strategic roadmap and are communicated effectively. All plans will incorporate service readiness and tracking progress to manage risks to delivery. Effectively manage complex interdependencies across projects, contributing to the planning and coordination of broader programmes and portfolios. Oversee and prioritise incoming digital service requests, collaborating with other Heads of Function to lead early-stage inception activities and ensure alignment with strategic objectives. Recruit and retain individuals within each multi-disciplinary area. Manage resource providers and suppliers as part of your team, responding effectively to changing priorities by balancing objectives and reassigning resources as required. Drive procurements of tools, services and resources needed to meet delivery goals. Managing the budget for digital services tools within tight guidelines and producing impactful business cases for any required additional spend. Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Essential Proven experience of implementing digital services to UK Cabinet Office Digital Service standards (S&I) Deep technical or subject matter expertise in digital platforms, service design, or funding systems. (S&I) Demonstrable knowledge of generative AI tools and how they can automate manual business tasks. (S&I) Experience of creating and managing strong communities of practice (S&I) Proven experience of creating, implementing and managing digital services policies and standards (S&I) Experience of managing stakeholders and communicating to large groups of people both virtually and face to face. (S&I) Strategic thinker and problem solver. (S&I) Experience in managing multi-disciplinary teams (S&I) Proven substantial experience of user centred design (S&I) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! A list of benefits below: An outstanding defined benefit pension scheme. 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent). Employee discounts and offers on retail and leisure activities. Employee assistance programme, providing confidential help and advice. Flexible working options. Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) UKRI is an Equal Opportunity & Disability Confident Employer. Other important information Please apply online, if you experience any issue applying, please contact (see below) Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit our website Selection process Please note that the recruitment process will involve two stages, an initial interview followed by a second-stage interview for shortlisted candidates.