Mandeville

Senior National Account Manager: circa 60k & car allowance & bonus Are you ready to take the next step in your career and become a part of a dynamic business that prides itself on an exceptional culture and unwavering values? If so, maybe this exciting Senior National Account Manager role is for you. Our client isn't just a company; they're a close-knit family. Their journey began with a passion for providing the freshest food to their customers while upholding strong values of integrity, teamwork, and community engagement. Culture remains at the heart of everything they do and having witnessed remarkable growth over the years they are looking to further strengthen the commercial team with the addition of a SNAM. The Role: As a Senior National Account Manager, you will be at the forefront of our clients continued expansion, shaping the future of their business. Your responsibilities will encompass: - Client Relationships: Cultivate and nurture key relationships with national accounts, serving as their trusted advisor and advocate. - Strategic Growth: Develop and execute innovative sales strategies to drive growth while aligning with our core values. - Sustainability Focus: Collaborate with our sustainability team to integrate eco-conscious practices into client partnerships, advancing our commitment to a greener future. -Multi-Site Coordination: Manage relationships and logistics across multiple sites, ensuring seamless operations and consistent customer satisfaction. To thrive in this role, you should possess: - Proven Expertise: A demonstrated track record in national account management, showcasing your ability to navigate complex relationships. - Values-Aligned: A strong alignment with our company values, including a passion for sustainability, community engagement, and delivering quality fresh produce. - Strategic Vision: The capacity to envision and implement strategic plans that foster growth while upholding our culture and values. - Team Player: A collaborative spirit, valuing teamwork and cooperation in achieving shared goals. What's In It for You? - Competitive Compensation: Enjoy a competitive salary and bonus structure that reflects your contributions to our ongoing success. - Cultural Harmony: Experience a supportive and inclusive culture that treats you like family and values your well-being. - Sustainability and Charity: Be part of a company that's making a positive impact on the environment and society through sustainable practices and charitable endeavours. - Growth Opportunities: Join us during this exciting phase of significant growth and contribute to shaping our future. If you're excited about the prospect of joining a family business that prioritizes culture, sustainability, charity, fresh produce, multi-site operations, and growth, we encourage you to apply. Mandeville is acting as an Employment Agency in relation to this vacancy.

Head of Customer Services Salary banding 55-60k dependant on experience. Job Purpose The aim of the role is to be responsible for continually improving the Customer Service experience for customers to ensure the delivery of a premium end to end service. Developing culture, process and performance improvements and efficiencies for the customer and for leading/developing a team, who typically deliver customer interactions across multiple channels. Key Responsibilities/Accountabilities Providing leading edge "Proactive" & "Reactive" contact strategies that are customer defined. Increase NPS year on year. Increase promotors and decrease detractors. Measuring and reporting. Agree priorities and standards and then manage the CS team to deliver them. Manage all customer service processes whilst becoming more proactive and engaging with customers. Co-ordinate customer projects, including mobilisations, special events and bespoke requests. Involvement in documenting customer processes. Ensure all staff are using Salesforce correctly. Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve best performance. Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action as appropriate. Liaise with Human Resources on all employment issues. Day to day management. Manage your customer services team to deliver what customers need and to continually improve your customer service team's efficiency and effectiveness. In addition, ensure that you build a positive team culture with strong positive engagement. Ensure the department operates in accordance with Company policies and procedures. Comply with responsibilities as laid down in the Group's Health & Safety Policy in order to ensure a safe environment within the department. Essential Skills and Behaviours required for Success Strong influencing and negotiation skills. Demonstration of strong financial acumen to understand the impact of commercial decisions on the business. Ability to build good, sustainable relationships with Customers and wider functions. Self-motivated and the ability to work on own initiative. Ability to demonstrate determination in setting personal objectives and the achievement of goals. Tenacity to deliver exceptional customer service. Well organized and methodical in approach to drive accurate solutions for our customers. Proven ability to meet targets with a positive record of achievement of stretching KPIs & objectives. Confident with the ability to challenge poor performance and deliver marked change for customers. Ability to multi-task and be resilient in a high pressured and fast paced environment. Professional Experience/Preferred Target driven & experience of achieving and exceeding stretching targets. Account Management & Customer Service experience. Ability to understand financial, commercial and customer driven targets and objectives. An understanding of how sales & customer service function align in a portfolio business. Evidence of building and growing new business along with the tactical process of retention. Understanding of the threat posed by our competitors and how to impact on this. Account planning & contact strategy of customers by segment and customer intelligence. Mandeville is acting as an Employment Agency in relation to this vacancy.

Business Development Manager - Catering Equipment & Services Midlands & North 38k- 42k + 15k OTE (capped) + Car/Allowance We're working with a globally recognised brand that supplies everything from PPE, clothing, and cleaning solutions to cutlery, tableware, furniture, and commercial kitchen equipment - a true one-stop shop for the hospitality, healthcare, and events sectors. We're looking for a driven Business Development Manager to join the team, with a focus of 70% new business and 30% account management. The Role - Win new business across Hospitality, Healthcare, Education, and more - Uncover cross-sell opportunities within existing accounts - Manage around 12 client meetings/touchpoints per week - Build strong client relationships through a consultative sales approach - Manage and travel across the midlands and north territory (Birmingham to Yorkshire) What We're Looking For - Proven B2B sales experience (selling into Education/Hospitality/Healthcare) - Track record of hitting/exceeding targets - Confident, inquisitive, and strategic sales style - Motivated by new business and expanding client portfolios What's on Offer - 38k- 42k base + 15k OTE (capped) + company car or allowance - Training, support, and the chance to work with a market-leading global brand click apply for contact Sharan for more information on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.

Business Development Manager - Catering Equipment & Services Midlands & North 38k- 42k + 15k OTE (capped) + Car/Allowance We're working with a globally recognised brand that supplies everything from PPE, clothing, and cleaning solutions to cutlery, tableware, furniture, and commercial kitchen equipment - a true one-stop shop for the hospitality, healthcare, and events sectors. We're looking for a driven Business Development Manager to join the team, with a focus of 70% new business and 30% account management. The Role - Win new business across Hospitality, Healthcare, Education, and more - Uncover cross-sell opportunities within existing accounts - Manage around 12 client meetings/touchpoints per week - Build strong client relationships through a consultative sales approach - Manage and travel across the midlands and north territory (Birmingham to Yorkshire) What We're Looking For - Proven B2B sales experience (selling into Education/Hospitality/Healthcare) - Track record of hitting/exceeding targets - Confident, inquisitive, and strategic sales style - Motivated by new business and expanding client portfolios What's on Offer - 38k- 42k base + 15k OTE (capped) + company car or allowance - Training, support, and the chance to work with a market-leading global brand click apply for contact Sharan for more information on (phone number removed). Mandeville is acting as an Employment Agency in relation to this vacancy.

An exciting opportunity has arisen to join a well-established, family-run property investment and asset management business who have been in the market for over 45 years. This is a chance to become part of a close-knit team where your contribution truly matters, and where you'll be supported to grow and develop in a dynamic environment. The Role As a Commercial Property Associate, you'll play a key role in the day-to-day management of a diverse commercial property portfolio. Working closely with internal teams and external professionals, you'll ensure properties are managed efficiently, tenants are supported, and assets continue to perform at their best. Key Details Office-based role Hours: Monday to Friday, 9:00am - 5:30pm location: North London Salary 35k- 38k Main Responsibilities Manage lease and tenancy schedules. Liaise with agents, surveyors, solicitors, contractors, and brokers. Oversee repairs, maintenance, inspections, and compliance. Handle tenant applications, licences, and rent arrears. Assist with service charge budgets, reconciliations, and reports. Support insurance portfolio management. Maintain accurate property records and databases. About You 1 year+ experience working in commercial property either as an associate/admin Confident with Microsoft Office packages. Excellent communication skills, both written and verbal. Driving licence (desirable not essential) RICS qualified (desirable not essential) Why Join Us? Be part of a family-run business where you're valued. Work with a significant national portfolio. 5% Pension contribution opportunity to grow into a commercial property manager Mandeville is acting as an Employment Agency in relation to this vacancy.

We are working with an Elite Gold Broker based in the heart of Central London who are after ambitious, motivated and value lead sales professionals. You must have an interest in Investment of precious metals. This role is about creating professional relationships with clients who want to invest their money in Gold. You will be working with a business where you can stay for the long haul and progress as they truly care about your career. Earning potential: 35k- 45k basic + Year 1 120k OTE Year 2 150k+ OTE Top Salesman 650k and average earner 200k. You can earn a very good salary if you put the hard work in. If you are a Sales Person in FX, Financial services, Recruitment or another Broker- we want top sales people from these industries - as you will only excel further here. The person: The character and personalities of the sales professionals in the business is KEY. You could be the top sales person however if you don't follow these values - you will not be a right fit. Aiming for Brilliance Pasion Curiosity Integrity Positive Respect Empathy and Thoughtful The role: Making outbound calls and taking inbound calls - B2C The Leads are provided - you will be making the calls from 80-100 but if you are more experienced, you probably won't be making as many The hours you will work is 9am-6pm - this can be flexible also the role is HYBRID, 3 days in the office, rest WFH You will be interested and keep up to date with the financial economy to have intelligent conversations with your clients Typical Sales Cycle is 7 days - most clients know what they want when they call, they need to be advised You will be following guidelines and a script Source, explore, and secure intermediary arrangements with introducers to earn continuing commissions. Create distribution channels through IFA sales to enhance volume-based repetitive orders. Cultivate and develop business infrastructure through marketing, innovative ideas, and additional revenue-generating mechanisms. Grow the entire business in line with the company's goals and objectives. Benefits: Impressive commission structure with realistic first year OTE of 150,000 25 Days (excl. bank holidays) Birthday leave Private Healthcare Plan - including discounted gym membership and health and wellbeing incentives. Pension Plans Life Assurance Training & Development Electric Vehicle Scheme Enhanced Maternity and Paternity Schemes. Employee Referral Bonus Bike 2 Work Scheme CSR Volunteering Day Employee discounts If you feel you are right, please do get in touch! (url removed) (phone number removed) Broker, Investment, sales, Financial services Mandeville is acting as an Employment Agency in relation to this vacancy.

Telesales / Appointment Setter - Care Sector Location: Denton, Manchester Hours: Monday-Friday, Full-Time About the Role Do you have a talent for phone-based outreach and a passion for helping the vulnerable? We are looking for an Appointment Setter to contact care home managers across the UK, build relationships, and arrange meetings for our Business Development Manager (via face to face or Teams). You'll be promoting services that bring free NHS funded eye care support into care homes, as well as training, signage, reports, and other tools designed to improve residents' wellbeing and meet regulatory requirements (CQC compliance etc.). Key Responsibilities Make outbound calls to care home managers, directors or owners Present our range of eye care and vision support services clearly and professionally Schedule appointments (in person or virtual) for further discussions with the Business Development Manager Gather information about the care homes' current situation, needs and challenges Input call/lead data accurately into our CRM system Follow up on leads, track progress and contribute to achieving targets What We Offer A meaningful role helping improve vision care for care home residents Free training on eye care, dementia signage, staff training tools and more - so you can speak confidently about the full suite of our services Competitive base salary + performance related bonuses Friendly, supportive team environment Monday to Friday hours - no weekends required Candidate Profile Prior experience in telesales, lead generation, or appointment setting (B2B is a plus) Excellent telephone communication skills; ability to build rapport quickly Strong listener, able to understand the needs of care home managers and adapt your pitch accordingly Target driven, organised, and self motivated Comfortable using IT/CRM tools; basic skills are sufficient if you're keen to learn Understanding of or interest in the care sector and service compliance (e.g. CQC) would be a bonus Why This Role Matters You'll be representing a service that delivers free, NHS funded eye tests, personalised eyecare reports, training, signage, staff support and aftercare for care homes. Your work helps ensure residents get the vision support they need, and that care homes meet compliance standards, reduce burdens on staff, and improve quality of life for vulnerable people. Interested? Please forward your CV and apply! (url removed) Mandeville is acting as an Employment Agency in relation to this vacancy.