Solus Accident Repair Centres

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength click apply for full job details

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.

Overview You start your day knowing the vehicle in front of you needs careful diagnosis, logical thinking and skilled hands. Nothing is rushed - the priority is getting it right. Whether you're stripping, refitting, fault-finding or checking systems before handover, your work is trusted because it directly affects safety, quality and the customer's confidence when they get their car back. That's what it means to be a MET Technician at Solus . The role As a Mechanical, Electrical & Trim (MET) Technician, you'll play a vital role in the repair journey, ensuring vehicles are restored to a safe, fully-functioning and high-quality standard following accident damage. Responsibilities In this role, you'll: Strip, repair and refit mechanical, electrical and trim components Diagnose faults and carry out repairs in line with manufacturer methods Re-assemble vehicles accurately, ready for paint and final sign-off Work closely with Panel, Paint and production colleagues to support repair flow Maintain safe, tidy working practices and professional standards This is a role for people who enjoy problem-solving, variety and responsibility , and who take pride in first-time-right repairs. Qualifications What matters is that you bring relevant experience in an automotive repair environment and a structured, safety-focused approach to your work. That experience may include: Experience as a MET Technician, or a strong background as an Automotive Technician or Mechanic looking to move into MET A quality-first mindset and strong attention to detail If you have the foundations and the right approach, we're open to supporting further development. No two Solus sites are the same, but what's consistent is how we treat people. We value calm problem-solving, teamwork and technical judgement , and we know MET is a role where trust and communication matter just as much as technical skill. At Solus, you'll find: A collaborative workshop environment where MET expertise is respected Leaders who understand the importance of safe, accurate repairs Opportunities to grow your skills and take on more complexity over time An inclusive culture where you don't need to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview The Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience . As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day. This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles , requiring good judgement, organisation and a professional approach. As a Customer Consultant, you'll balance customer care with practical, site-based responsibilities. Responsibilities You'll: Keep customers updated on the progress of their vehicle repair Handle queries calmly and professionally, providing clear and timely responses Collect and deliver customer vehicles safely and courteously when required Arrange and coordinate vehicle movements and transport activity Support site operations, including parts coordination and basic administration Work closely with technicians, production teams and site leaders Help maintain a welcoming, organised and professional site environment This is a role where reliability, attention to detail and empathy make a real difference to customer confidence. Qualifications We don't require formal qualifications for this role. What matters most is how you work with people , how you manage responsibility, and your willingness to be hands-on. You'll bring: Strong customer service experience , ideally in a customer-facing role A full UK driving licence , with confidence driving customer vehicles Clear and professional communication skills, face-to-face and over the phone A calm and organised approach, even when managing multiple tasks Pride in representing the business when interacting with customers A positive, team-focused attitude Full training is provided. If you enjoy helping people and taking responsibility, we can support the rest. Every Solus site is different, but our expectations are consistent. Customer Consultants are trusted to juggle customer service, vehicle movements and site support with professionalism and care. At Solus, you'll find: A supportive team environment where collaboration matters Clear processes, alongside the flexibility to use judgement day to day Opportunities to develop new skills and progress your career over time An inclusive culture where reliability and kindness are valued Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You step into the bodyshop knowing the job has been prepped properly and the expectations are clear. The vehicle in front of you needs care, focus and skill - and you're trusted to deliver all three. You work alongside people who respect your experience, value quality finishes, and understand that paint is one of the most visible and important stages of the repair. That's what it's like to be a Paint Technician at Solus. The role As a Paint Technician / Paint Sprayer, you'll play a key role in returning vehicles to customers in first-class condition. From preparation through to final finish, you'll use your technical ability and attention to detail to produce work you're proud to put your name to. Responsibilities You'll be responsible for: Preparing and refinishing vehicle panels using recognised paint processes Applying colour accurately and consistently to achieve a high-quality finish Working closely with Panel and MET colleagues to keep repairs moving smoothly Maintaining safe, tidy working practices and high quality standards This is a practical, hands-on role where care, consistency and pride in your work matter . Qualifications We aim to keep things straightforward. What matters most is that you bring relevant experience within an automotive paint environment and a professional approach to your trade. This includes: Experience working as a Paint Technician / Paint Sprayer in an automotive or accident repair setting Confidence using paint materials, spray equipment and refinishing techniques A strong awareness of health, safety and quality expectations Solus is part of the Aviva group, but each of our repair centres has its own character. What's consistent is our focus on people, teamwork and doing the right thing , even when the job is challenging. You'll find: A team-based environment where respect and collaboration matter Leaders who listen and value practical expertise Opportunities to develop your skills and grow your career over time An inclusive culture where you can be yourself at work Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legisla click apply for full job details

Overview MET Technician At Solus,we'reproud of the quality we deliver and the people who make it happen. As we continue to grow and invest in our future,we'relooking for talented Technicians This is an opportunity to join a forward-thinking repair business where technical excellence, teamwork and care truly matter.You'llwork with modern equipment, strong operational support and colleagues who take real pride in doing the job properly. Responsibilities Whatyou'llbe doing Delivering high-quality mechanical, electrical and trim repairs in line with manufacturer standards Diagnosing faults and carrying out repairs efficiently and safely Working collaboratively with your workshop and wider team Maintaining a clean,safeand organised working environment Contributing to first-time-right repairs and excellent customer outcomes Qualifications Whowe'relooking for Experienced MET Technicians within an accident repair environment, or Automotive Technicians / Mechanics who are looking to develop their career into the MET space If you come from a strong automotive mechanical background and have the right attitude, attention to detail and desire to learn,we'reprepared to invest in your development, including funded training to support your transition into a MET role. Whatyou'llbring A solid technical foundation within automotive repair A quality-first mindset with strong attention to detail A positive, team-focused approach Willingness to learn and develop new skills Relevant qualifications Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Customer Service Assistant Our Customer Consultants are the face of Solus,demonstratingour values and work principles,to create a supportive and collaborative team working environment, which focuses on the customer and what matters to them. Our consultantsidentifyopportunities to promote customer satisfaction and help embed a culture on site where everyoneis responsible forthe customer experience and works as a team to meet our customer expectations. Whether that be updating customers by phone, sourcing vehicle parts, planning transportation you will needto work as part of the Solus team to ensure that vehicles are collected,repairedand returned to our customers. No two customers are the same and our focus on getting people back to normal is at the heart of what we do.Our CustomerService Assistantwill be at the forefront of our award-winning customer service department. Responsibilities Whatyou'llbe doing This is a 12 month contract covering maternity leave This role is 5 days a week, Monday to Friday, 40 hour a week contract. The future is exciting now the technologies used invehicle repairare evolving every day, which is really helping us re-shapethevehicle repair industry.That'swhywe'reexcited to grow our teams and looking for people to join us as a Customer Service Assistant You will deliverhigh levelsof customer contact and communications throughout the vehicle repairs. Provide Service Level Agreements, ensuring customers are contactedregardingrepairs Identify, own, and handle the risks involved in running our businessappropriate torole You will be accountable for your individual performanceand alsocontributing to site performance. Qualifications Whowe'relooking for Strong organisational skills and attention to detail A proactive,problem-solvingmindset The ability to lead by example and work collaboratively Previousexperience in a similar role Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview At Solus, our purpose is simple. We get our customers back to normal. Our Customer Solutions Centre Advisors are the face of Solus. Working closely with Aviva, you will live our values and work principles while supporting customers at what can be a difficult time. You will be the first point of contact over the telephone, listening carefully, reassuring customers, and helping them move forward with confidence. With full training provided, you will carry out a basic vehicle diagnosis and identify the most appropriate repair solution for each customer. No two calls are the same, and no two customers are the same. What matters most is understanding what matters to them. You will join a supportive and collaborative team who work together to do the right thing for our customers. We focus on listening, problem solving and making decisions that lead to the best possible outcomes. Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Responsibilities Act as the first point of contact for customers, providing clear, empathetic and professional support Use training and in-house tools to complete a basic vehicle diagnosis and agree the best repair solution Take ownership of customer enquiries and guide them through the next steps in their journey Identify opportunities to improve customer satisfaction and contribute to a strong customer-focused culture Work collaboratively with colleagues in our Warrington contact centre and across our UK repair network Qualifications A genuine passion for customer service and helping people Strong communication and listening skills The confidence to make decisions and take ownership of customer outcomes The ability to work well as part of a team in a fast-paced environment Automotive or technical knowledge is helpful but not essential, as full training is provided Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Are you able to analyse, understand and create strategy in a complex and ever-changing industry? Would you like to optimise supply chain and company performance as part of the Solus Aviva family? Responsibilities The role: Our Procurement lead will research new products and services, develop, and implement strategies for procuring, storing, and distributing goods or services across our UK wide network. They will monitor business trends, product availability and market influences to drive maximum supplier and market performance. Key responsibilities: Assist with creation of procurement and supply chain strategy Creation and development of support documentation for the Commercial Department. Creation of supplier service level agreements Optimise ordering and reordering from suppliers Mitigate risks by managing supplier relationships Maintain records of all suppliers Supporting the Commercial Manager forecasting and aligning findings with supply chain management Research requirements, opportunities, trends, and developments in the sector Collaborate to improve supplier relationships and supplier performance Review and manage supplier Non-Compliance Consider environmental impact of the supply chain and sustainability targets Lead, develop and coach Procurement Buyers Qualifications CIPS qualification (or working towards one) is desirable. Candidates with equivalent relevant experience will also be considered. Experience of leading and developing a team within a procurement, supply chain, or similar operational environment is desirable. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview At Solus, part of the Aviva family, we are continuing to modernise, simplify and strengthen our technology landscape. We are looking for a Solutions Architect who can bring clarity, leadership and technical depth to help shape how our business evolves. About the role As a senior technical leader, you will define and guide the enterprise architecture that underpins our products, platforms and operations. You will work across all architecture domains, ensuring our solutions are scalable, secure, resilient and aligned to our technology strategy. You will partner with Product, Platform, Cyber, Operations, Change and business stakeholders to reduce complexity, modernise legacy systems and support confident decision making across the organisation. Location: Fully remote (UK based). Responsibilities Define and maintain our enterprise and target state architecture across applications, cloud, integrations, infrastructure, data and security. Produce high quality solution designs for new products, enhancements and integrations, including Evolve. Provide architectural leadership, ensuring designs are scalable, supportable, resilient and operationally sound. Lead our Technical Design Authority, ensuring governance is fair, consistent and enabling. Maintain architectural standards, principles, patterns and decision records. Provide guidance and assurance throughout delivery, helping teams interpret and apply architecture best practice. Shape integration architecture and patterns, ensuring secure and reliable data flows across internal and external systems. Collaborate with senior stakeholders, simplifying complex concepts and supporting business case development. Identify architectural risks early and work with Cyber, GRC and Data teams to embed security and compliance by design. Qualifications Strong experience across enterprise architecture domains including cloud, data, applications, infrastructure and security. Deep knowledge of modern enterprise patterns, SaaS adoption, API and event based integrations and resilience approaches. Experience establishing and governing architecture standards and principles. Ability to balance cost, complexity, scalability and security to support confident decision making. Strong communication skills with the ability to bring clarity to complex topics. Architecture frameworks such as TOGAF, SAFe Architect or BCS (or equivalent experience). Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview Solus, part of the Aviva family, is growing our Technology capability and we're looking for a talented Performance and Monitoring Engineer to help us strengthen the stability, reliability and performance of our systems. If you're passionate about monitoring, observability and using data to proactively improve service health, this is a great opportunity to make a real impact across a large, modern technology estate. Responsibilities You'll be our subject matter expert for monitoring and performance, responsible for designing, implementing and maintaining the tools and dashboards that give us real-time visibility of our infrastructure, applications and cloud services. Your focus will include: Owning and optimising platforms such as LogicMonitor, Azure Monitor, App Insights and Log Analytics Building meaningful dashboards, alerts, telemetry pipelines and performance insights Identifying risks, trends and early indicators to prevent incidents before they happen Carrying out deep-dive investigations into performance issues and recommending improvements Working with Platform, Operations, Security and Product teams to ensure systems are reliable, available and scalable Automating responses and integrations to improve speed, accuracy and consistency Supporting major changes, deployments and post-incident reviews with data-driven evidence Qualifications Strong experience with monitoring and observability tools (LogicMonitor, Azure Monitor, App Insights, Log Analytics, Defender for Cloud) Excellent understanding of cloud performance, IaaS/PaaS, networking fundamentals, API performance and capacity modelling Skilled in dashboards, log queries (KQL), custom metrics and performance analysis Ability to diagnose complex issues across infrastructure, networks, applications or databases Confident scripting and automation skills (PowerShell, Azure Automation, Graph API) Clear communicator who can simplify technical detail for both technical and non-technical teams Desirable qualifications Microsoft certifications (AZ-900, AZ-104, AZ-305, AZ-500) or similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You step into the bodyshop knowing the job has been prepped properly and the expectations are clear. The vehicle in front of you needs care, focus and skill - and you're trusted to deliver all three. You work alongside people who respect your experience, value quality finishes, and understand that paint is one of the most visible and important stages of the repair. That's what it's like to be a Paint Technician at Solus. This role is working our late shift, Monday - Friday, 3.30 - Midnight and will carry an additional shift allowance of £8320 per annum The role As a Paint Technician / Paint Sprayer, you'll play a key role in returning vehicles to customers in first-class condition. From preparation through to final finish, you'll use your technical ability and attention to detail to produce work you're proud to put your name to. Responsibilities You'll be responsible for: Preparing and refinishing vehicle panels using recognised paint processes Applying colour accurately and consistently to achieve a high-quality finish Working closely with Panel and MET colleagues to keep repairs moving smoothly Maintaining safe, tidy working practices and high quality standards This is a practical, hands-on role where care, consistency and pride in your work matter . Qualifications We aim to keep things straightforward. What matters most is that you bring relevant experience within an automotive paint environment and a professional approach to your trade. This includes: Experience working as a Paint Technician / Paint Sprayer in an automotive or accident repair setting Confidence using paint materials, spray equipment and refinishing techniques A strong awareness of health, safety and quality expectations Solus is part of the Aviva group, but each of our repair centres has its own character. What's consistent is our focus on people, teamwork and doing the right thing , even when the job is challenging. You'll find: A team-based environment where respect and collaboration matter Leaders who listen and value practical expertise Opportunities to develop your skills and grow your career over time An inclusive culture where you can be yourself at work Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview You start your shift knowing what's expected and having the tools, time and trust to do the job properly. The vehicle in front of you needs skilled hands, problem-solving and attention to detail - not shortcuts. You work alongside people who value safe, well-finished repairs and who understand that panel beating is as much about judgement and care as it is strength. That's what life is like as a Panel Technician at Solus. The role As a Panel Technician / Panel Beater, you'll take ownership of structural and non-structural repairs, restoring vehicles to a safe, high-quality standard. Your work will play a critical part in the overall repair journey - setting the foundation for paint, refit and final delivery. Responsibilities In this role, you'll: Repair and reshape damaged panels using recognised panel beating techniques Carry out removal, replacement and alignment of vehicle body panels Follow manufacturer methods and repair standards to ensure safety and quality Work collaboratively with Paint, MET and production teams to keep repairs flowing Maintain a clean, safe working environment and professional standards This is a hands-on, practical role where skill, care and consistency matter every day . Qualifications We keep expectations realistic and focused on what really matters. We're looking for people with practical experience as a Panel Technician / Panel Beater who take pride in doing the job properly. That experience typically includes: Time spent in an automotive or accident repair environment as a Panel Beater Confidence working with panels, structures and repair methods A safety-first mindset and commitment to quality workmanship Every Solus site is different, but our values are consistent. We focus on teamwork, respect and inclusion , and we know that great repairs come from people who feel listened to and supported. At Solus, you'll find: A collaborative team environment where experience is valued Leaders who respect technical expertise and practical judgement Opportunities to develop your skills and progress over time An inclusive culture where you don't have to fit a stereotype to succeed Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview MET Technician At Solus,we'reproud of the quality we deliver and the people who make it happen. As we continue to grow and invest in our future,we'relooking for talented Technicians This is an opportunity to join a forward-thinking repair business where technical excellence, teamwork and care truly matter.You'llwork with modern equipment, strong operational support and colleagues who take real pride in doing the job properly. Responsibilities Whatyou'llbe doing Delivering high-quality mechanical, electrical and trim repairs in line with manufacturer standards Diagnosing faults and carrying out repairs efficiently and safely Working collaboratively with your workshop and wider team Maintaining a clean,safeand organised working environment Contributing to first-time-right repairs and excellent customer outcomes Qualifications Whowe'relooking for Experienced MET Technicians within an accident repair environment, or Automotive Technicians / Mechanics who are looking to develop their career into the MET space If you come from a strong automotive mechanical background and have the right attitude, attention to detail and desire to learn,we'reprepared to invest in your development, including funded training to support your transition into a MET role. Whatyou'llbring A solid technical foundation within automotive repair A quality-first mindset with strong attention to detail A positive, team-focused approach Willingness to learn and develop new skills Relevant qualifications Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk plays a vital part in that, keeping our people and sites running every day. The candidate will be reporting into our Service Desk Lead and working across the Service Desk to resolve escalated incidents, support our in-house system Evolve, and guide and develop our 1st line engineers. As our Service Desk grows, this role is fundamental to raising the capability and quality of the service we deliver. Responsibilities What You'll Be Doing: You'll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You'll also support and guide our 1st Line IT Engineers, helping them grow their skills. What You'll Get: You'll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing system. Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms. Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed. Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns. Assist with the installation, configuration and ongoing support of IT systems. Provide on-call support on a shift rota, covering P1 incidents 24/7. Create and maintain documentation to ensure consistency across the team. Be an active member of the Solus Service Desk team, learning and collaborating with others. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Overview HGV Class C Driver This is 12 month contract At Solus,all roles arecriticalindelivering quality repairsfor our customersand keeping our workshops moving. As we continue to invest in our future and strengthen our operational capability,we'relooking foraHGV Class C driver. This role is ideal for someone who understands the pace and pressure of an accident repair environment and takes pride in organisation, accuracy and supportingmembers of the wider team. Responsibilities Whatyou'llbe doing Our HGV drivers are kept busy in this role to get our customers back on the road quickly.We'dlove you bring yourpreviousexperience to this role. You will work within a team of other drivers reporting to your Transport Controller As a Class C HGV Driver, we want you to bring yourpreviousexperience to the team. You will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs. This will include You will have responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car, ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures. You will complete forms toindicateany damage on the car and specify accident-related damage and highlight any old damage, take digital photographs - and gain a signature from the customer. You will highlight any defectsidentifiedduring loading/unloading of vehicles or asidentifiedat the handover of the vehicle to the customer and bring to the attention of the Production Manager. You will also ensure all jobs are referenced and filed on completion of job. Qualifications Whowe'relooking for All roles are at the heart of ourbusiness,andyou'llneed be enthusiastic,upbeatand committed to delivering the best repair service. You would havepreviousexperience in a similar role with the following skills You will have experience driving HGV class 2 vehicles and within recovery. You will be very customer-focused and have great customer handling skills. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.